Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#768429October 14, 2002
STRUCTURE:FRAME AND MEMBERS
THE BRAKE KNUCKLES, PART NUMBER 05073646, HAVE DEVELOPED A LARGE CRACKS, ONE IN THE RIGHT REAR, AND ONE IN THE LEFT REAR. THIS PART HOLDS THE BRAKE CALIPERS ONTO THE BODY, AND SHOULD BE MUCH STRONGER THAN IT IS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768433October 14, 2002
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE JACK FAILED WHILE THE CAR WAS UP ON IT. WHILE CHANGING A TIRE, THE SUPPLIED SCISSORS JACK TWISTED AND BENT ALLOWING THE CAR TO FALL. THE PART # IS 05008275AA 17763. THE WEIGHT OF THE CAR BENT BOTH THE JACK FRAME AND THE ADJUSTMENT SCREW. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768164October 7, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
ON 9/24/2002, MY CATALYTIC CONVERTER BLEW OUT THE WELDED SEAM. MAKING A DEAFENING SOUND INSIDE THE CAR. UPON INSPECTION OF THE VEHICLE THE NEXT DAY THEY TOLD ME THE CATALYTIC CONVERTER BLEW OUT THE SEAM ON THE TOP. AFTER THE PARTS DEPARTMENT ORDERED A NEW CATALYTIC CONVERTER FROM ATLANTA, THEY TOLD ME IT WOULD BE IN THE NEXT DAY. HOWEVER, IN THE MEAN TIME THEY CHECKED WITH CHRYSLER SERVICE CONTRACT I HAVE FOR 100,000 MILES OR 3 YEARS DID NOT COVER THE PART, HOWEVER IT WAS COVERED BY A 80,000 MILE WARRANTY. WHICH I WAS 4,600 MILES PAST. I AVERAGE ABOUT 3-4000 MILES A MONTH IN MY JOB. THEN THE NEXT DAY WHEN I CALLED TO CHECK ON THE CAR TO SEE IF IT WAS FINISHED, THEY TOLD ME THE PART WAS ON NATIONAL BACKORDER. I WAS RENTING A CAR AT THE TIME FOR $36.99 A DAY. SO I CALLED CHRYSLER AND TOLD THEM OF THE SITUATION ON 9/26/2002, THEY SAID SINCE IT WAS ON NATIONAL BACKORDER THAT THE SITUATION WAS DIFFERENT AND THEY WOULD HELP ME OUT BY PAYING FOR 1/2 THE RENTAL OF THE CAR. WHICH I AGREED WAS SOME WHAT FAIR. SO I CALLDE THE DEALER BACK ON MONDAY AND HE SAID THE PART WAS STILL NOT IN, DIDN'T KNOW FOR SURE WHEN IT WOULD BE IN AND THEN LATER THAT DAY THEY SSAID THEY HAD A PROMISE DATE OF 10/7/2002 OF SHIPMENT. IT FINALLY CAME IN ON 10/4/2002. WHICH THEY FINISHED FIXING IT BY CLOSING TIME THAT DAY. THE SERVICE MANAGER LOOKED AT THE CATALYTIC CONVERTER AND SAID HE WOULD CONFIRM QUOTE"THAT THIS HAS BEEN LEAKING FOR QUITE SOME TIME NOW AND WAS NOT JUST AN OVERNIGHT HAPPENING BY THE CORROSION OF THE PART. SO I FEEL A FULL REFUND IS IN ORDER FOR PARTS, LABOR AND CAR RENTAL. THE SERVICE MANAGER "RICKY HENDRIX" SAID HE WOULD CONFIRM THIS WITH ANY ONE THAT NEEDED TO KNOW. PLEASE ADVISE! MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768208October 7, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING HOSE, NO PROTECTION UNDER CAR. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020106October 3, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NO PARTS AVAILABLE RECALL#02V215000FUEL PUMP MODULE-MOUNTING FLANGE. LITCHFIELD CHRYSLER LITCHFIELD, IL 217-324-3909. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020048October 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES OF HAVING PROBLEM WITH THE BRAKES WHICH THERE WAS RECALL AND DEALER STATED THAT HER ROTORS WERE NOT GOOD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020067October 2, 2002
WHEELS:RIM
CONSUMER STATES OF HAVING PROBLEMS WITH THE RIMS ON THE VEHICLE. DEALER WAS CONTACTED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020091October 2, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE TRAVELING ON THE HIGHWAY THE STEERING COLUMN HAS A NOISE COMING FROM UNDERNEATH THE VEHICLE. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLMTHE FLUID LINE UNDERNEATH THE VEHICLE IS MOUNTED LOW WHICH HITS CURBS AND SPEED BUMPS UNLESS DRIVING 5 TO 10 MPH. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767847September 28, 2002
ELECTRICAL SYSTEM:IGNITION
KEY TAKEN OUT OF IGNITION AND MOTOR STILL RUNNING/ NO METHOD TO TURN CAR OFF. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019411September 25, 2002
TIRES:TREAD/BELT
ORIGINAL TIRES ON A CHRYSLER PT CRUISER 2001. P20555R16 CONSUMER STATES THAT WHILE DRIVING AT HIGHWAY SPEED THE LEFT REAR TIRE TREAD SEPERATED. NLM DOT NUMBER MB 2982279.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019239September 23, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
THE DEALER WAS UNABLE TO HONOR RECALL 02V-215 FOR THE PUMP MODULE MOUNTING FLANGE, THE DEALER STATED THAT NO PARTS WERE AVAILABLE, THE DEALER IS BALES CHRYSLER IN JEFFERSONVILLE, IN. PHONE# 812/282-4356. *JB *SCC . *JB *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019241September 23, 2002
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE DEALER WAS UNABLE TO HONOR RECALL 02V-215 FOR THE PUMP MODULE MOUNTING FLANGE, THE DEALER STATED THAT NO PARTS WERE AVAILABLE, THE DEALER IS BALES CHRYSLER IN JEFFERSONVILLE, IN. PHONE# 812/282-4356. *JB *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567520September 18, 2002
SEAT BELTS:REAR/OTHER
THE CONSUMER IS CONCERNED WITH THE POSITION OF THE SEATBELTS AND BUCKLES LOCATED IN THE REAR OF THE VEHICLE. WHEN PRESENTING THIS PROBLEM TO THE DEALER, IT WAS SAID THEY WOULD PRESENT THE HAZARD TO THE COMPANY AND GET BACK TO CONSUMER. NO ONE HAS REPLIED AS OF YET. *JG *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018628September 13, 2002
ELECTRICAL SYSTEM
CONSUMER STATE WHILE VEHICLE WAS PARK CONSUMER NOTICE VEHICLE FOG LIGHTS ON. CONSUMER TRIED TO TURN LIGHT OFF BUT LIGHT WOULD NOT TURN OFF. SOON AFTER CONSUMER NOTICE SMOKING COMING FROM STEERING WHEEL CONSUMER REMOVE THE FUSE SMOKE STOP. PLEASE PROVIDE FURTHER INFORMATION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018426September 11, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
PARTS FOR RECALL 02V215000 HAVE NOT BEEN AVAILABLE FOR 3 WEEKS, AND THEY DIDN'T KNOW WHEN THEY WILL BE AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018455September 11, 2002
VEHICLE SPEED CONTROL
WHEN STOPPING AND PUTTING CAR INTO PARK IT SURGES FORWARD, WHICH CAUSED AN ACCIDENT/ INJURIES.*AKTHE ENGINE WAS ALSO REVING AT AN EXTREMELY HIGH SPEED AND SURGING FORWARD WHILE IN THE PARK POSITION. CONSUMER HAD TO CUT THE ENGINE TO STOP THE FORWARD MOTION OF THE VEHICLE. BECAUSE CHYRSLER COULD NOT DUPLICATE THE PROBLEM, THEY WOULD NOT FIX OR REPLACE THE VEHICLE. *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#766928September 9, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
ON AUGUST 8,2002 AT APPROXIMATELY 9:33 A.M. IN THE TOWN OF. NO SAFETY DEFECT MENTIONED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8017669August 30, 2002
AIR BAGS, VISIBILITY:WINDSHIELD
A WHITE POWDER SUBSTANCE IS LEAKING FROM AIR BAG. DEALER REPLACED AIRBAG AND DASHBOARD. THE SUBSTANCE STARTED LEAKING AGAIN. THE MANUFACTURER STATED IT WAS A REACTION FROM PAINT ON THE PLASTIC. THE CONSUMER GETS ILL FROM RIDING IN VEHICLE. CONSUMER EXPERIENCES NAUSEA/HEADACHES, AND SORE THROAT WHEN RIDING IN THE VEHICLE. THE MANUFACTURER WILL NOT TELL THE CONSUMER WHAT THE POWDER WAS-REPLACE AIR BAG ASSEMBLY. THE CONSUMER STATES THAT THE WINDOWS SLIP DOWN IN THE TRACK BY THEMSELVES AND MAKES A SQUEAKY/CREAKING NOISES WHEN USED-MAY STILL EXIST PER INVOICE, AND REINSTALL 2 RUBBER BUMPERS IN GLOVE BOX-HAD TO ORDER A NEW AIR BAG MODULE-SECOND TIME. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017612August 29, 2002
SEAT BELTS:FRONT:RETRACTOR
WHILE TRAVELING ON HIGHWAY ANOTHER VEHICLE VEERED INTO CONSUMER'S VEHICLE, AND DRIVER'S SIDE SEATBELT DIDN'T HOLD. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8017421August 28, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER HEARD A NOISE AND SAW SMOKE COMING FROM UNDER THE HOOD. TURNED OFF ENGINE. VEHICLE WAS TOWED TO CHRYSLER, AND CHRYSLER STATED CONSUMER RAN OVER SOME POWDER IN THE ROAD THAT CAUSED VEHICLE TO OVERHEAT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler PT Cruiser