Chevrolet Tahoe Complaints

10,175 consumer complaints on file.

#11652112April 1, 2025
POWER TRAIN
I want to file a complaint on Chevy I have a high country, 2021, my dealership has had it for over 2 months, can't get the part to fix it - valve body- They have another one there, that's been there for 5 months, can't get the part. So, 2 Tahoes at same dealership, same problem, and can't get the part to fix. I have escalated to chevy, have a case number, chevy themselves can't get the part to fix my truck. But I still have to pay for it-big payment for something, I can't drive, isn't worth anything for trade and useless- I am furious. I have been a lifetime chevy owner-and this is changing my mind. Last nights communication with chevy escalation please read: Dear STACEY, We have the following update for your 2021 Chevrolet Tahoe, case number [XXX]. We are still experiencing a delay on the part(s) needed to repair your 2021 Chevrolet Tahoe. We understand this is a significant inconvenience and we continue to work diligently to resolve the delay. If further information is made available, you will be contacted by your dealer or myself. Thank you again for your patience and please contact me to discuss any additional questions or concerns you may have. I can be reached at the number listed below or emailed at [email protected] (please reply with history to this email for fastest response). AND MY RESPONSE: Thank you for the update. However Janet, if you can not find the part. I want my truck fixed asap. If that means a new transmission then that means a new transmission. This is a Chevy problem and Chevy knows it. Otherwise, payoff my truck. Give me full value so I can trade it I owe $54k. Not to be a complete rude person. But if my truck doesn’t get fixed fast. I’m going to start escalating this to who ever will listen I know this isn’t your fault. But it’s not mine either. And I have a $1300 a month payment for something I can’t drive. And Chevy can’t fix! [XXX] Dec 13, 2024 chevy dist INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652083April 1, 2025
POWER TRAIN
vehicle shutters when downshifting/slowing. Most commonly at cruising speeds between 40 and 50 mph, but does occur at lower speeds as well. Vehicle can be felt vibrating/shaking consistently every time it is driven. Was taken into a dealership, was not adequately diagnosed as it was only test driven 1 mile per the paperwork and they could not duplicate the issue and was told they were "in the business of making money to repair vehicles" and this was a warranty repair. While leaving a gentleman was walking in and happened to have the same type of vehicle and asked my husband what we were there for, turns out he was having the same issues. The vehicle shuttered the entire drive home after leaving the dealership and has continued since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652056April 1, 2025
POWER TRAIN, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
My vehichle will not go in reverse my wheels are locking up and also my car is going over 6000 rpm when going down the highway and not wanting to shift gears where it is a safety concern for myself and my kids well being
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651942April 1, 2025
FUEL/PROPULSION SYSTEM, ENGINE
2nd glow plug failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651866March 31, 2025
ENGINE
Transmission suddenly locked up while driving. Took to dealership and was advised it was a chronic issue with my vehicle. Once inspected by dealer, was advised that engine lifters also went out. My car was just out of warranty with 55k miles. Dealer did not want to honor warranty and charged me 15k in repairs. I reached out to Chevy and they provided me with some assistance by knocking off 3k. I did not get any warning lights indicating that there’s an issue with the engine or transmission. It happened suddenly. I feel that there is an engineering issue with the transmission and engine. The mechanic checked in my vehicle and said to me that this was a persistent issue with Tahoes like mines. I feel cheated by Chevrolet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651690March 31, 2025
ELECTRICAL SYSTEM, SEAT BELTS
I was driving and the driver dash frozen. I couldn't tell my speed, it didn't indicate blinker or hazards. It would say i was in "D" when the car was parked. The center dash shut down completely. The seat belt indicator didn't work, none of the charging ports worked. **THIS IS A RENTAL CAR**** I do have video of the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651684March 31, 2025
ENGINE
Vehicle suddenly lost power at 70mph in heavy traffic. This was after a very brief flash of the electrical system off and then back on. Vehicle was safely pulled to the side of the road (luckily). The electrical system kept demanding to “push start” and then would shut off and then immediately come back on, but without the engine starting. The vehicle would not completely turn off, or turn back on from that point forward, killing the battery in the process. We called Onstar, who had it towed to Bill Estes Chevrolet in Carmel Indiana. Mark in the service department then informed us that the engine was completely seized up and would require an engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651619March 30, 2025
ENGINE
I was driving on [XXX] thru Atlanta to meet my husband in Adairsville, Georgia, and my car started squealing like a belt was squealing and then it started making a loud knocking noise and shut off I was able to get it to the shoulder to see what was going on, when I realized it was in the motor I was about half a mile to the next exit as I did not feel safe being on the side of the road managed to make it to the truck stop after it cut off several times just imagine if someone was close behind me when my Tahoe kept shutting off it could have been a very bad accident called gm roadside assistance and had vehicle towed to nearest dealer they couldn’t look at it so my husband loaded it into the back of his lowboy trailer and took it to hometown dealer where I bought it from Tahoe only had 22599 miles on it and I paid over 90k for this I feel like we should be compensated for this and the downtime of not knowing when I will get it back INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651468March 29, 2025
ENGINE
2023 with 34,000 miles on the 6.2 engine. Shutoff while driving. Engine is bad and will need to be replaced. GM should be forced to do a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651256March 28, 2025
POWER TRAIN
Driving on hwy at 75 mph and needed to brake. While decelerating and still moving, engine shut off, dashboard dinged and message said to press start. Vehicle put itself into neutral. Happened twice while driving on highway. Car currently in shop. GM stating transmission valve body needs to be replaced. Tahoe only has 28K miles. Part is on back order
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651231March 28, 2025
EXTERIOR LIGHTING
I'm [XXX] so not much night driving. The other night I left a meeting when I turned on headlights one is pointing down. Difficult to see and hard to stay between the lines. My vehicle has never ben in an accident nor had lights repaired. Checking online I see this is a problem for many Tahoe, Suburban and Yukon owners and perhaps even pickup trucks. In my opinion this represents a serious safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651222March 28, 2025
ENGINE
After I washed my 2021 Chevrolet Tahoe, I went to run some errands. As I pushed the start button, the car would try to start but did not. I tried several times without success. I had the truck towed to Ed Morse Chevrolet in Sunrise, Florida. My odometer is at approximately 43,000 miles. About 3-4 months ago, at 42,000 miles, I had the same situation. I had to have the truck towed to Ed Morse. At the time, the Service Writer told me it was probably the fuel cell module and that Chevy has been a problem with them. The Service Writer surprisingly admitted that this issue could cause the truck to stop in the middle of your commute! I told him that an issue this serious needs a recall. So, today, when AAA picked up my truck, he said that this happens frequently and he towed many Chevrolet Tahoes and pickup trucks with this issue. The AAA technician even reiterated that the fuel cell modular failure shuts down your vehicle while driving! This is insane and troubling. Within 1000 miles, I will need 2 fuel cell modules and there is no guarantee that this one will last. Thanks [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651202March 27, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
My family and I were returning from vacation from Florida to our home state, North Carolina, when our new Tahoe with 5700 miles started to act strangely. We hit bad traffic leaving Florida so there was plenty of stop and go type maneuvers. At one point, the vehicle turned itself off and put itself in neutral while we were thankfully going a slower speed due to traffic. I was able to get off the shoulder near the [XXX] and restart the car. It ran fine after restart until it started making a clanging type noise from the engine bay. We stopped again and checked temperatures and fluids and the clanging stopped. About 30 minutes later the clanging and a guttural noise began to occur from the engine bay and the transmission would not shift, keeping the vehicle at/around 4,000 RPM at 60mph. We were able to get the vehicle to a nearby rest stop. My wife, 3 children, and I were put in harm’s way due to GM’s faulty product and poor quality control. To have your vehicle shut itself off and/or not shift, especially on the interstate, is incredibly dangerous to the occupants of the vehicle as well as the motoring public. It is important to note that the vehicle never displayed any warning lights of any kind before, during, or after the incidents described. Almost two weeks later, Chevrolet (Cooper Chevrolet S.C.) has not even diagnosed the vehicle. They have told be that they will more than likely have to tear the motor apart to figure out the issue(s), confirming that the problem has been replicated by their technicians. The Tahoe is equipped with a 6.2l V8, a motor with well documented issues. The Tahoe is currently located at Cooper Chevrolet in Walterboro North Carolina. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650770March 26, 2025
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650628March 25, 2025
ENGINE, UNKNOWN OR OTHER
2 incidents of complete engine power loss while driving. Luckily was able to roll off road safely to curb. Dashboard glitch/flashing multiple/various message, including check engine, conditions not ideal to shift, etc. Would not re-start/shift when attempted. Tried disconnecting battery cable completely and re-connecting and that seemed to 're-set' the system and engine re-started. Incidents were about 30 days apart. "This battery reset" was tried because approx 1 year prior after leaving Tahoe parked at airport for a 7 day trip, it would not start, completely dead. Battery charge/jump would not work...watched youtube videos and someone said to try disconnect/reconnect cable and it worked to start it up at that time & did take it into Dealership after that incident and no-cost repairs were made for that issue. Called Chevy 3/25/25 on this power loss while driving issue to ask for information/assistance, they advised to take to dealership for diagnostic info/report and depending on result/cause might assist with costs to repairs. Appointment set for 3/28/2025 with Salem Oregon Chevrolet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650185March 24, 2025
ENGINE
Started having an issue a few weeks ago with the vehicle shutting off while driving for no reason without warning causing a very serious safety concern. This issue seemed to stop until one Saturday when i started the vehicle i noticed a small tick. This ticking sound continued to grow. The vehicle then shut off again with warning while driving. 7 days had gone by since the first episode. When I started the vehicle again there was a very pronounce rapping and it sounded like parts inside the motor were coming apart. When I arrived home i called Onstar. They did a diagnostic twice and said the motor was not showing any codes and running perfect. I had it towed from my house and upon inspection the motor is blown with 10,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650078March 24, 2025
ENGINE
The contact owns a 2022 Chevrolet Tahoe. The contact stated while driving 75 MPH, the vehicle shut off with the check engine warning light illuminated on the instrument panel. The contact pulled over to the shoulder of the highway, and the vehicle was later towed to a dealer. The dealer discovered that the lifter bearing had failed, which resulted in engine failure. The contact was provided with an estimate for a new engine. The manufacturer was notified of the failure, and a case was filed. The manufacturer agreed to cover half the cost of a new engine. The vehicle was not yet repaired. The failure mileage was 84,528.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649857March 22, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
Transmission control module failed. I was driving at about 40 mph on a 4 lane street and it begin to feel like something was pulling the steering wheel to the left and I could not control the speed. I then pulled off into a parking lot and was facing a drainage ditch and needed to back the car into a space out of the way, it would not go into reverse. My husband met with me and was able to drive it forward to drive it to a dealership. The diagnosis was a failed transmission control module that cost us $2,478.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649564March 20, 2025
ENGINE
Engine failure due to rod bearing failure, without warning at 16,500k miles. It is available for inspection if needed. Currently is at dealership waiting for new engine. The vehicle shut off while driving at 40mph forcing me to have to stop in the middle of a roadway without any shoulders or turn offs. The problem was diagnosed and confirmed by a certified Chevrolet dealership. The failed engine will be sent to GM by the dealer. There were no warning lights prior to this incident or after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649541March 20, 2025
ENGINE
The contact owns a 2023 Chevrolet Tahoe. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that the sound was the lifters tapping. The contact was informed that all 16 lifters needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to a different dealer, who also diagnosed the vehicle and determined that the failure was with the lifters, and informed the previous dealer might not have been repaired the vehicle properly. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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