Chevrolet Tahoe Complaints

10,175 consumer complaints on file.

#11681311August 18, 2025
POWER TRAIN
The contact owns a 2015 Chevrolet Tahoe. The contact stated that on several occasions while driving at various speeds, the transmission shifted hard occasionally, and the vehicle jerked abnormally. Additionally, on one occasion, while shifted in reverse(R) the vehicle drove forward. The gear shifter was shifted to park(P) and then reverse, and the vehicle reversed as intended. The contact inspected the transmission fluid, and the transmission fluid level was low. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681129August 17, 2025
STEERING, SERVICE BRAKES
• What component or system failed or malfunctioned, and is it available for inspection upon request? The steering column lock system malfunctioned, triggering a “Service Steering Column Lock” alert. This failure caused a sudden loss of steering control. The vehicle and components remain available for inspection upon request. In addition, the incident appears to have caused damage to the trailer harness wiring. • How was your safety or the safety of others put at risk? The malfunction placed my safety and the safety of others at significant risk. When the alert appeared, I lost steering control of the vehicle and nearly collided, which could have resulted in a serious accident. • Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or formally confirmed by a dealer or independent service center. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. However, I am prepared to make it available for immediate inspection. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. A “Service Steering Column Lock” message appeared at the time of the incident, immediately prior to the sudden loss of steering control and the resulting issue with the trailer harness wiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680887August 15, 2025
AIR BAGS
The contact owned a 2019 Chevrolet Tahoe. The contact stated that while driving on a winding road during a rainstorm at 15 MPH, she briefly lost control of the vehicle and left the roadway, coming to a complete stop after colliding with a tree. The impact of the collision was severe that the front passenger side wheel became detached. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who had yet to determine why the air bags did not deploy, however, the contact was informed that the vehicle may be deemed a total loss by her insurance provider. A police report was not filed, but minor injuries were reported, which the contact attributed to the fact that the air bags did not deploy. The contact sustained a small bruise on her chin and a contusion across her chest, but did not seek medical treatment immediately following the accident. Surprisingly enough, the chest contusion had yet to heal 2 weeks after the injury was sustained. Alarmed, the contact consulted her primary care physician, who then scheduled an X-ray for a later date. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11680896August 15, 2025
UNKNOWN OR OTHER
Component Failure: AC condenser assembly failed due to thermal cycling cracks in combination transmission fluid/oil cooler design - exact failure documented in GM TSB 17336-05. TSB states "thermal cycling creates a crack that may allow refrigerant to escape." Safety Risk: AC system failure after sun exposure creates dangerous interior temperatures lasting 30-45 minutes with family including two teenagers in 95°F+ NC summer heat. Risk of heat exhaustion/stroke during highway travel where immediate stopping impossible. Dealer Confirmation: Hendrick Chevrolet diagnosed refrigerant leak from upper left condenser on 7/22/25 (Invoice CTCS913252, $1,904.60). Official work order documents identical symptoms and repair operation covered by GM TSB 17336-05 Special Coverage. Manufacturer Knowledge: GM issued TSB 17336-05 acknowledging their combi-cooler design cannot withstand normal thermal cycling, affecting 908,000+ vehicles. GM provides Customer Service Satisfaction Campaign 17336-01 free repairs for this exact defect but denied my reimbursement (Case #72260590) solely due to mileage, claiming manufacturing design defect becomes customer responsibility after 60k miles. Symptoms: Problem began summer 2024 - AC functions normally when parked in shade but requires 30-45 minutes to cool after direct sun exposure, exactly matching TSB heat-soak failure pattern. No warning lights as system retained sufficient refrigerant until complete thermal stress failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680933August 15, 2025
ENGINE
Engine starting banging loudly and misfiring. There was a loss of power and engine codes. Brought to the dealer and they said cylinder #4 was misfiring due to a stuck lifter, bent push rod and destoyed cam. Total cost of repair was $9200. Vehicle is less than 4 years old an has 75,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680873August 15, 2025
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle failed to start and was towed to the local dealer, who diagnosed that the fuel pump module was faulty and needed to be replaced. The fuel pump module was replaced, and the vehicle was repaired. After retrieving the vehicle, the message "Key Not Detected" was displayed, and the vehicle was taken back to the local dealer. The dealer performed a diagnostic test and determined that there were 14 separate electrical failures with the TCM, ECM, and BCM. The cause of the failures was not yet determined. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680809August 15, 2025
EXTERIOR LIGHTING
Headlights are unable to be adjusted using the headlight adjuster leading to a safety issue when operating the vehicle at night. Headlights point down and don’t light up the road properly during night time driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680682August 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact was able to pull over to the side of the road before the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a dealer; however, the vehicle was not diagnosed or repaired. The vehicle was then towed to the residence. The vehicle was again towed to the dealer, where it was diagnosed, and determined that an engine valve had failed, and the lifter lock pin spring had failed, which caused the engine to misfire and engine failure. The contact was informed that the engine needed to be replaced. The vehicle remained at the dealer unrepaired due to the cost. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The contact stated that the first year the vehicle was purchased the vehicle failed to restart, and several attempts were needed to start the vehicle. The vehicle was taken to the dealer. The contact stated that an unknown electrical system repair was performed. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680662August 14, 2025
UNKNOWN OR OTHER
Entertainment System/Radio -- not working. No audio. No audio noise even when the blinker is engaged. After several visits to the internet/YouTube I understand this has been a common problem with GM models. Some are able to restart under 'safety mode'. My case ... radio comes on when it wants to and then cuts off. My vehicle is 15 months old .. 38,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680438August 13, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2015 Chevrolet Tahoe. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 116,485, and at the time of registration, it was discovered that the mileage was 150,237.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680228August 12, 2025
FUEL/PROPULSION SYSTEM
The fuel pump power control module failed. The service center tested the vehicle and the error code was for this component. I do not believe the service center kept the part. The part failed while driving, the engine stopped running and the vehicle lost all power with no warning. I had the vehicle towed to an independent service center where it was confirmed through diagnostics that the component had malfunctioned. Prior to and during the failure there were No warning lights or signals to indicate there was a problem prior to the vehicle shutting down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680224August 12, 2025
SEATS
The sliding center console/armrest in my 2022 Chevrolet Tahoe moves too easily and does not remain securely locked in place when fully extended forward. Even light pressure, such as when a passenger or driver rests an elbow, can cause it to shift suddenly. This can startle the driver and cause a momentary loss of focus, creating a safety hazard while the vehicle is in motion. When the console is fully extended forward, it should lock in position. In my vehicle, it often fails to stay locked, allowing unintended movement in each direction. This happens during normal driving conditions and can be triggered accidentally by an occupant’s elbow or arm. The sudden movement is distracting, especially at highway speeds, and could contribute to an unsafe driving situation. GM issued TSB PIE0677B in April 2022 describing this exact condition (“Power Floor Console Armrest will not lock in place and/or console lid slides back and forth freely”), indicating they are aware of the defect. However, there has been no recall. Given the potential for distraction and loss of control, this should be addressed as a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680040August 12, 2025
ENGINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while his wife was attempting to start the vehicle, the engine failed to turn over as intended. No warning light was illuminated. Upon further inspection, the contact stated that there was an abnormal sound coming from the vehicle. The contact used an OBD-2 diagnostic scanner and retrieved DTC: P129F and U18A2. The vehicle was towed to a local dealer, where it remained for further investigation. The contact related the failure to an unknown recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679736August 11, 2025
SERVICE BRAKES, STEERING
I was driving down [XXX] in LaPuente and every light on my dash lit up and I attempted to Exit freeway and my brakes would not work so I waited for car to slow down and luckily I was near by the Puente hills Chevrolet dealer. Also my steering wheel was very lose and it felt that I couldn’t steer well. I pulled into dealership and had to push my brakes all the way to the floor board just for Tahoe to stop. Dealer said that there was various communication codes which they said vehicle would have to stay due to safety issues. My vehicle has been at dealer for 3 days so far INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679653August 10, 2025
SEAT BELTS
The passenger seat belt won’t click in sometimes or it will click in and get unclicked on it own. After multiple tries it clicks in most times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679387August 8, 2025
AIR BAGS
Dealer has advised that replacement of airbag will result in damage to interior parts and trim and that replacement parts are not available and that the dealer will not be responsible for replacement and repair of damage. I have refused the warranty replacement until a dealer can be located that will not damage car interior
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679348August 8, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
2021 Chevrolet Tahoe original owner. Fuel control module failures. 1. Failed on 6/29/21 at 5,068 miles. Dealer replaced with GM Part #13537053. 2. Failed on 8/15/22 at 12,130 miles. Dealer replaced with GM Part #13544060 3. Failed on 8/1/25 at 41,247 miles. Dealer replaced with GM Part #13554821 On each failure, vehicle was unable to shift to neutral, power remained on, electrical component began shutting down to conserve power, left stranded and required towing with rear wheels being dragged locked up onto tow truck. Once power was shut down, could not operate windows or lock doors other than keyed driver's door. Th entire failure mechanism puts the driver in an extremely unsafe situation. Recall notice #21V739000 was issued on 9/23/21 with to impacted notified owners on 10/14/21. Did not receive this notification since first failure was prior to recall and assume GM considered vehicle repair completed. Note that the fuel module part number has changed 3 times in my case, but Part # 3554821 replaces 5 other listed part numbers. Is this the 6th iteration or of this part? What is the root cause of the fuel module failure? Is it the module itself failing or an electrical issue that causes the fuel module to short out and fail. GM/Chevrolet is not solving this issue. With 3 failures of the same component, this is a lemon and I have no comfort or confidence using this vehicle. When will the next failure occur and what unsafe situation will this leave me stranded in? Read this issue applied to 2021 and 2022 GM full size SUV's and now reading issues through the 2024's. Unacceptable and poor quality. GM needs to be held accountable to solve the root cause of these failures and stop putting a replacement band aid on the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679281August 8, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact was concerned about parts availability and that the vehicle could experience engine failure due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had received the notification in April 2025. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679252August 8, 2025
ENGINE
Failed coolant control valve and months-long wait for replacement part. Error code P1098. Service center informs us that the parts shortage is nation-wide. We must frequently monitor the engine temperature, which distracts from attentive driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678880August 6, 2025
FUEL/PROPULSION SYSTEM
I am leaking fuel from the fuel lines connected to the fuel tank. I can smell the fumes inside of the cab. I also can see the fuel leaking under the driver seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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