Chevrolet Tahoe Complaints

950 consumer complaints on file.

#11683632August 28, 2025
UNKNOWN OR OTHER
Onstar Module has completely malfunctioned. Unable to use navigation or receive help in a moment of distress. No warning lights came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683545August 27, 2025
UNKNOWN OR OTHER
I purchased a brand-new 2023 Chevrolet Tahoe. One of the key reasons for choosing this vehicle was its built-in safety and connectivity features, including the OnStar system. I also pay more than $50/month for an OnStar subscription, trusting that the service would provide essential safety functionality. Recently, the OnStar system in my vehicle stopped working. I received no warning, no service bulletin, and no notice from GM or OnStar of thhe failure or that this was a known issue. Upon diagnosis, I was informed that the OnStar module had failed and would need to be replaced—at a cost of $822 out of pocket. OnStar is a core safety feature that GM actively promotes as part of the vehicle’s value and security. For such a critical system to fail in a vehicle that is barely two years old is unacceptable. I believe this constitutes a product defect that GM/OnStar should be held accountable for, especially since multiple consumers are reporting similar issues on public forums. Most of all I had no indication in the vehicle of the failure; there was no check engine or issue light indicating a failure. When I called onstar the only explanation I got was that I should have noticed that the onstar light was out. That’s not sufficient for a safety item you expect to work like the breaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683019August 25, 2025
FUEL/PROPULSION SYSTEM
Tahoe died while stopped, did not want to restart. Finally restarted and had no power when pressing the gas. Died again. Would not restart. Towed to dealership. Onstar identied it as a fuel management system error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682797August 25, 2025
ELECTRICAL SYSTEM
I along with many owners have experienced the widespread OnStar/telematics module failures in the current generation Tahoe and GM vehicles, which cause onboard system outages like navigation, safety alerts, city emergency services, cellular connectivity, Android Auto/Apple CarPlay, and even instrument cluster functions sometimes going offline. The part is often back-ordered with no ETA, while GM denied warranty coverage causing the owner to pay for the replacement part and all labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682781August 25, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
At a stoplight vehicle wanted to stall out Motor was shaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682580August 23, 2025
FUEL/PROPULSION SYSTEM
The fuel pump power control module went-out, and my 2021 Chevrolet Tahoe would not start. The fuel pump power control module part number is 13554821. That part is not subject to any existing recall. However, part number 13544060, fuel pump control module, for 2021 Chevrolet Tahoes is subject to recall N2123320240. The parts appear to be almost identical when you compare diagrams. locations, and pictures on-line. I would like to request that part number 13554821, fuel pump power control module, be added to the recall. Thank you,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682463August 22, 2025
ENGINE
Leaving the stoplight, all the sudden the dash read service ECM in the motor started clanking. Took it to the dealership where they told me the cam and lifters were bad and said we might as well get a new motor $17,000. And not approved by extended warranty, crooks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682462August 22, 2025
ENGINE, ELECTRICAL SYSTEM
To Whom It May Concern, I am writing to formally report serious defects with my 2021 Chevrolet Tahoe (VIN: [XXX] ) and to request assistance with repair costs. Approximately six months after purchase, when the vehicle had about 22,000 miles (I bought it used with around 19,000 miles), the battery and electrical system failed. I brought it to the dealer and was told there was no issue; they only performed a jump start. Two days later, the vehicle broke down in the middle of the road. I had to pay for a tow truck and replace the battery completely out of pocket. More recently, at about 92,000 miles, the vehicle developed severe engine problems. A certified mechanic diagnosed collapsed AFM lifters and camshaft damage. The repair requires OEM GM parts and costs approximately $4,500. This issue is widely reported by other GM owners with 5.3L AFM engines and is known to be a manufacturing defect, not a maintenance problem. Please note that my Tahoe has been well maintained, with oil changes always performed on time and using the correct oil and service intervals recommended by GM. Despite this, the vehicle has experienced repeated and costly failures that create unsafe driving conditions. I kindly request that GM review my case and provide assistance with covering the repair costs or reimbursement, given that these issues are the result of known defects and not owner neglect. I look forward to your prompt response. Sincerely, [XXX] [XXX] 33032 [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682388August 22, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal ticking and knocking sound. The check engine warning light was illuminated. The contact was able to drive to the nearby dealer, where the vehicle was diagnosed based on the abnormal sounds. The dealer determined that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The contact was referred to the manufacturer for assistance. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682088August 21, 2025
POWER TRAIN
Torque converter needed to be replaced, and then a week later still had the same shuttering and loss of power and the valve body needed to be replaced. Got it back and it still is shuddering and hard shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681129August 17, 2025
STEERING, SERVICE BRAKES
• What component or system failed or malfunctioned, and is it available for inspection upon request? The steering column lock system malfunctioned, triggering a “Service Steering Column Lock” alert. This failure caused a sudden loss of steering control. The vehicle and components remain available for inspection upon request. In addition, the incident appears to have caused damage to the trailer harness wiring. • How was your safety or the safety of others put at risk? The malfunction placed my safety and the safety of others at significant risk. When the alert appeared, I lost steering control of the vehicle and nearly collided, which could have resulted in a serious accident. • Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or formally confirmed by a dealer or independent service center. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. However, I am prepared to make it available for immediate inspection. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. A “Service Steering Column Lock” message appeared at the time of the incident, immediately prior to the sudden loss of steering control and the resulting issue with the trailer harness wiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680933August 15, 2025
ENGINE
Engine starting banging loudly and misfiring. There was a loss of power and engine codes. Brought to the dealer and they said cylinder #4 was misfiring due to a stuck lifter, bent push rod and destoyed cam. Total cost of repair was $9200. Vehicle is less than 4 years old an has 75,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680873August 15, 2025
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated that the vehicle failed to start and was towed to the local dealer, who diagnosed that the fuel pump module was faulty and needed to be replaced. The fuel pump module was replaced, and the vehicle was repaired. After retrieving the vehicle, the message "Key Not Detected" was displayed, and the vehicle was taken back to the local dealer. The dealer performed a diagnostic test and determined that there were 14 separate electrical failures with the TCM, ECM, and BCM. The cause of the failures was not yet determined. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680809August 15, 2025
EXTERIOR LIGHTING
Headlights are unable to be adjusted using the headlight adjuster leading to a safety issue when operating the vehicle at night. Headlights point down and don’t light up the road properly during night time driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680682August 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at various speeds, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact was able to pull over to the side of the road before the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a dealer; however, the vehicle was not diagnosed or repaired. The vehicle was then towed to the residence. The vehicle was again towed to the dealer, where it was diagnosed, and determined that an engine valve had failed, and the lifter lock pin spring had failed, which caused the engine to misfire and engine failure. The contact was informed that the engine needed to be replaced. The vehicle remained at the dealer unrepaired due to the cost. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The contact stated that the first year the vehicle was purchased the vehicle failed to restart, and several attempts were needed to start the vehicle. The vehicle was taken to the dealer. The contact stated that an unknown electrical system repair was performed. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680662August 14, 2025
UNKNOWN OR OTHER
Entertainment System/Radio -- not working. No audio. No audio noise even when the blinker is engaged. After several visits to the internet/YouTube I understand this has been a common problem with GM models. Some are able to restart under 'safety mode'. My case ... radio comes on when it wants to and then cuts off. My vehicle is 15 months old .. 38,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680228August 12, 2025
FUEL/PROPULSION SYSTEM
The fuel pump power control module failed. The service center tested the vehicle and the error code was for this component. I do not believe the service center kept the part. The part failed while driving, the engine stopped running and the vehicle lost all power with no warning. I had the vehicle towed to an independent service center where it was confirmed through diagnostics that the component had malfunctioned. Prior to and during the failure there were No warning lights or signals to indicate there was a problem prior to the vehicle shutting down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680224August 12, 2025
SEATS
The sliding center console/armrest in my 2022 Chevrolet Tahoe moves too easily and does not remain securely locked in place when fully extended forward. Even light pressure, such as when a passenger or driver rests an elbow, can cause it to shift suddenly. This can startle the driver and cause a momentary loss of focus, creating a safety hazard while the vehicle is in motion. When the console is fully extended forward, it should lock in position. In my vehicle, it often fails to stay locked, allowing unintended movement in each direction. This happens during normal driving conditions and can be triggered accidentally by an occupant’s elbow or arm. The sudden movement is distracting, especially at highway speeds, and could contribute to an unsafe driving situation. GM issued TSB PIE0677B in April 2022 describing this exact condition (“Power Floor Console Armrest will not lock in place and/or console lid slides back and forth freely”), indicating they are aware of the defect. However, there has been no recall. Given the potential for distraction and loss of control, this should be addressed as a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680040August 12, 2025
ENGINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while his wife was attempting to start the vehicle, the engine failed to turn over as intended. No warning light was illuminated. Upon further inspection, the contact stated that there was an abnormal sound coming from the vehicle. The contact used an OBD-2 diagnostic scanner and retrieved DTC: P129F and U18A2. The vehicle was towed to a local dealer, where it remained for further investigation. The contact related the failure to an unknown recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679736August 11, 2025
SERVICE BRAKES, STEERING
I was driving down [XXX] in LaPuente and every light on my dash lit up and I attempted to Exit freeway and my brakes would not work so I waited for car to slow down and luckily I was near by the Puente hills Chevrolet dealer. Also my steering wheel was very lose and it felt that I couldn’t steer well. I pulled into dealership and had to push my brakes all the way to the floor board just for Tahoe to stop. Dealer said that there was various communication codes which they said vehicle would have to stay due to safety issues. My vehicle has been at dealer for 3 days so far INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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