Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10004072January 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE SHIFTING THE VEHICLE INTO ANOTHER GEAR, THE VEHICLE WILL NOT MOVE AT ALL. THE GEAR SHIFT WILL GET STUCK. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006824January 15, 2003
TIRES
TWO TIRES FAILED TWO MONTHS APART. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770850
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002726January 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CHEVY SUV STALLS CHEVY 2000 SUBURBAN 5.3L BI FUEL CNG AND GASOLINE SPENT MOST OF THE SUMMER DRIVING AROUND MESA ON JUST CNG, SOMETIMES FOR A WHOLE MONTH. GASOLINE TANK WAS ALMOST ALWAYS FULL. DURING THE PAST 2 YEARS HAVE USED ABOUT 50 % GASOLINE AND CNG EACH AND HAVE 29,500 MILES ON VEHICLE. TOOK A TRIP ON FRIDAY 23 AUGUST UP TO AN AREA NORTHWEST OF WILLIAMS AZ STARTED TO DRIVE HOME ON SUNDAY 25 AUGUST AND WAS NOW RUNNING ON CNG AT 79 MPH (SPEED LIMIT WAS 75MPH), 107 DEGREES OUTSIDE WHEN THE ENGINE STALLED COMPLETELY ON A MODERATE ACCELERATION. WHILE STILL MOVING I TRIED TO SWITCH TO GASOLINE BUT THAT DID NOT WORK. NOTICED THE ENGINE HAD STOPPED AND THE SUBURBAN WENT INTO NEUTRAL. BRAKES FADED AND STEARING WENT TO MANUAL. TRANSMISSION WENT TO NEUTRAL. COASTED TO A STOP. COULD NOT RESTART. GOT A TOW TO CHEVY DEALER IN PRESCOTT AZ AND TRIED TO START THE SUBURBAN BUT NOTHING HAPPENED. FOUND THE ECM B FUSE HAD BLOWN. REPLACED FUSE. DROVE 94 MILES ON GASOLINE AND THE FUSE BLEW AGAIN AT 70 MPH ON THE FREEWAY. REPLACED FUSE AND DROVE 18 MILES HOME WITHOUT A PROBLEM. GASOLINE FUEL TANK AT 1/3 FULL. MONDAY 26 AUGUST, DROPPED THE SUBURBAN OFF AT THE CHEVY DEALER AND THEY REPLACED A MODULE THAT THEY SAID HAD AN INTERNAL GROUND IN IT. FUSE BLEW AT LEAST 6 MORE TIMES, VERY SCARRY. REPLACED FUEL PUMP AND PROBLEM WENT AWAY. THEY SAID PUMP WAS DRAWING TO MUCH CURRENT AT TIMES AND WAS FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003980January 15, 2003
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING THE HEADLIGHTS SHUT OFF AND ON EVERY TEN MINUTES WITHOUT WARNING. THE DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002759January 15, 2003
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A NEW 2002 CHEVY SUBURBAN THAT I BOUGHT IN NOV, 2002. I HAVE DRIVEN IT APPROX 3000 MILES. THE HEADLIGHTS GO OUT WHILE DRIVING. LUCKILY , I HAVEN'T WRECKED YET OR KILLED ANYONE BUT NOBODY WILL RIDE WITH ME NOW. I'D LIKE THIS TO BE TAKEN CARE OF BY ME GETTING ANOTHER VEHICLE IN THE SAME STYLE AND MODEL. IT HAS BEEN IN THE GARAGE , THIS TIME FOR 9 DAYS AND THEY STILL GOT IT. I NEED A VEHICLE ! I WAS HOPING FOR THIS MUCH MONEY IT WOULD LAST LONGER THAN THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003817January 14, 2003
SERVICE BRAKES, HYDRAULIC
CONSUMER STATED THE BRAKE PEDAL WAS NOT WORKING. CONSUMER STATED HE PUSHED THE PEDAL IN AN ATTEMPT TO STOP THE TRUCK, AND IT TOOK A LONG TIME TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER ON 2 OCCASIONS, HOWEVER CONSUMER WAS INFORMED THE VEHICLE WAS FINE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002692January 14, 2003
WHEELS:HUBCAP/COVER
AT THE END OF A 1320 MILE (ROUND) TRIP FROM FAIRFAX, VIRGINIA TO BRUNSWICK, GEORGIA AND BACK, THE LEFT FRONT WHEEL HUB SUDDENLY DISASSEMBLED, LOCKING UP THE WHEEL AND SENDING MY 2000 CHEVROLET SUBURBAN OUT OF CONTROL. FORTUNATELY, I HAD LEFT I-95, WHER I HAD BEEN TRAVELLING FOR 10 1/2 HOURS AT 70 MPH, AND WAS TRAVELLING ON A SIDE ROAD. THERE WAS NO WARNING. THE WHEEL MADE A LOUD, GRINDING NOISE AND THEN IMMEDIATELY LOCKED UP. UPON HAVING THE VEHICLE TOWED TO THE LOCAL CHEVROLET DEALER FOR REPAIR, THE TECHNICIANS EXAMINED THE WHEEL AND FOUND NO APPARENT REASON WHY THE WHEEL SHOULD HAVE DISASSEMBLED ITSELF. I SEE NO OTHER OPTION OTHER THAN A DEFECT IN THE PRODUCT. CONSIDERING THE WAY THAT THE VEHICLE HANDLED WHEN THIS HAPPENED, I AM SURE THAT IF IT HAD HAPPENED 10 MINUTES EARLIER, WHILE I WAS TRAVELLING ON I-95 AT 70 MPH, THE VEHICLE WOULD HVE CAREENED OUT OF CONTROL CAUSING MAXIMUM DAMAGE TO THE VEHICLE AND SERIOUS INJURY TO MYSELF AND FAMILY. COINCIDENTIALLY, I HAD THE VEHICLE SERVICED JUST THE DAY BEFORE AT THE LOCAL CHEVROLET DEALER IN BRUNSWICK, GEORGIA, AND HAD REQUESTED THAT THE FRONT END BE EXAMINED PRIOR TO THE LONG DRIVE AHEAD AND DUE TO A RATTLE THAT I HAD NOTICED. IT HAD ALSO BEEN CHECKED APPROXIMATELY 3 WEEKS PRIOR. I WAS ADVISED THAT THERE WAS NOTHING OTHER THAN LUBRICATION THAT NEEDED TO BE DONE IN THE DRIVE SHAFT. THERE WAS NOTHING UNUSUAL NOTICED WITH THE WHEELS, ETC. THE FINAL NOTE IN THIS SITUATION IS THAT I HAVE PAID $570.80 FOR THIS DEFECT TO BE REPAIRED, AND BEEN WITHOUT MY VEHICLE FOR A WEEK. AGAIN, THIS WAS A VERY DANGEROUS OCCURANCE, EVEN AT A SLOWER SPEED THAN I HAD TRAVELLED AT ALL DAY LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003641January 13, 2003
STEERING:COLUMN
WHILE DRIVING, CONSUMER RODE OVER A SMALL POTHOLE AND A WELD BROKE IN THE STEERING COLUMN WHICH CAUSED THE STEERING WHEEL ASSEMBLY TO BREAK AND FALL INTO THE CONSUMER'S LAP. *JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000976January 12, 2003
TIRES:TREAD/BELT, TIRES:SIDEWALL
TREAD SEPARATION ON LT245R B.F. GOODRICH LONG TRAIL TA RESULTING IN DAMAGE TO VEHICLE (1999 SUBURBAN)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000985January 12, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE, SEATS, SUSPENSION:FRONT:SHOCK ABSORBER, ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WE BOUGHT A 2001 CHEVY SUBURBAN , BRAND NEW. SINCE WE OWNED IT, THE AIR CONDITIONER MOTOR FAILED THE FIRST MONTH, FRONT LEFT SHOCK POPS WHEN TURNING, DRIVER'S SEAT WARMER DOESN'T WORK (POSSIBLE FAULTY SWITCH), THE 5.3 LITER ENGINE KNOCKS AND PINGS LIKE CRAZY EVEN WHEN USING 93 OCTANE FUEL ON A STEADY BASIS. THE FRONT PASSENGER SEAT WAS FOUND TO HAVE CRACKED SEAT RAILS BUT DEALER HAD NO REPLACEMENT RAILS, HAVE TO ORDER THEM. GAS GAUGE DOESN'T READ RIGHT (WHEN ON THE RED LINE IT STILL HAS 6 GALLONS IN THE TANK OR 20% FUEL LEFT) THE THING IS A PIECE OF CRAP! GM DIDN'T GIVE A DARN EITHER. IF YOU CALL TO COMPLAIN YOU GET THE RUN AROUND. THIS IS THEIR TOP OF THE LINE PASSENGER TRUCK (SUBURBAN LT) AND DEFINITELY NOT SOMETHING THEY SHOULD BE PROUD OF. I DEFINITELY WILL NOT BUY ANOTHER, MY PARENTS JUST BOUGHT A NEW FORD EXPEDITION SINCE THEY SAW ALL THE CRAP BREAKING ON THIS THING. OTHER FRIENDS HAVE ALSO NOT GM AFTER SEEING FIRST HAND MY BRAND NEW LEMON. ANOTHER FRIEND OF MINE IS ON HIS 3RD REPLACEMENT MOTOR FOR HIS CAMARO WINDOW. HE BOUGHT AC DELCO MOTORS EACH TIME AND THEY ALL STOPPED WORKING WITHIN ONE YEAR. ALL OF THESE PRODUCTS, INCLUDING MY SUBURBAN ARE BEING MADE IN MEXICO I JUST FOUND OUT. I THINK THAT THEY MUST HAVE A BIG PROBLEM WITH QUALITY CONTROL DOWN THERE OR THEIR SAMPLING SIZE IS NIL. WELL I HOPE GM HAS MADE A BUNDLE OF PROFITS OFF NAFTA BECAUSE THEY'VE DEFINITELY LOST AT LEAST 7 SALES THAT I KNOW OF DUE TO MY $40,000 PIECE OF CRAP. I WOULDN'T RECOMMEND THIS CAR TO ANYONE. I HAVE HEARD OF OTHERS COMPLAINING OF THE SAME PINGS/KNOCKS IN THEIR 5.3 LITER GM ENGINES. DOES ANYONE KNOW OF A CLASS ACTION LAWSUIT REGARDING THIS? OH AND THE EMERGENCY BRAKE IS WAY TOO LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002430January 9, 2003
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES WHILE DRIVING VEHICLE ON WET SURFACE THE BRAKE PEDAL WILL GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000857January 9, 2003
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY
REAR LIFTGATE WINDOW EXPLODED OUT. IT SENT GLASS 25' TO THE REAR OF THE VEHICLE. THE VEHICLE WAS PARKED. IT WAS ABOUT 39DEG F OUTSIDE. NO TAMPERING OR FORCED ENTRY VISIBLE. THE LIFT ARMS WERE LOCKED IN THE OPEN POSITION. THE DRIVER SIDE ARM WOULD NOT COMPRESS. THE WINDOW ASSEMBLY WAS STILL LATCHED CLOSED TO THE LIFTGATE. PICS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000864January 9, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS DO FUNCTION CORRECTLY MOST OF THE TIME. WHEN SWITCHED ON TO THE INTERMITTENT SETTING THEY USUALLY OPERATE AT LOW SPEED RATHER THAN INTERMITTENT. WHEN SWITCHED OFF THEY USUALLY CONTINUE WIPING FOR MANY CYCLES AND THEN STOP SEEMINGLY RANDOMLY ANYWHERE IN THERE PATH OF TRAVEL. ALSO, THE WINDSHILED WASHER NO LONGER PUMPS FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048378January 8, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS QUIT WORKING, INTERMITTENTLY. THERE WAS A RECALL #03V159000, BUT THE VEHICLE MODEL YEAR WAS OUTSIDE OF THE REMEDY. *PH *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002322January 8, 2003
STRUCTURE:BODY:DOOR
THERE IS NO DOOR AJAR WARNING SIGN DOOR WAS AJARED WHILE DRIVING, AND DOOR FLEW OPEN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000818January 8, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
1996 CHEVY SUBURBAN WINDSHIELD WIPER MOTOR FAILURE. OCCURED SUDDENLY IN A DOWNPOUR ON A MOUTAIN HIGHWAY, NEAR COLLISIONS TRYING TO NEGOTIATE TRAFFIC AND FIND A SAFE PLACE TO PULL OVER. UPON HAVING THE MOTOR REPLACED, I FOUND THAT A RECALL WAS EFFECTED FOR THIS ISSUE THAT MY VEHICLE WAS NOT INCLUDED IN. I WISH I HAD KNOW, I WOULD HAVE FIXED THE ISSUE ANYWAY. CONCERENED ABOUT THE OTHER VEHICLES OUT THERE THAT HAVE NOT BEEN CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006049January 7, 2003
SEAT BELTS
NAR 1/29/2003. WITHIN THE FIRST 3 MONTHS OF OWING THE VEHICLE, THE SAFETY BELT ON THE REAR PASSENGER 3RD SEAT MALFUNCTIONED. THE SEAT BELT CAN'T BE PULLED AWAY FROM THE SEAT BACK TO SEURE IT AND ANY PASSENGERS. GM WOULD NOT COVER THE SEAT BELT UNDER WARRANTY, THEY STATED THAT THE MILEAGE LIMIT ON THE WARRANTY HAD EXPIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002238January 7, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER STATES WHILE DRIVING IN THE RAIN THE WINDSHIELD WIPER INADVERTENTLY CUTS OFF, CAUSING LOW VISIBILITY. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000484January 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TRANSMISSION STARTING FAILING AT 50,000 (CODED SLIPPAGE). GOING DOWN HIGHWAY AND BLEW TRANNY FLUID ALL OVER THE PLACE LEAVING US STRANDED. TRANSMISSION SHIFTS HARD IN 1ST AND 2ND GEAR. STEERING HAS MOMENTARY OVERSTEER, CAUSING THE FEELING OF SLIPPING ON ICE (SAFETY CONCERN AS NO CONTROL OVER VEHICLE), REPLACED ROTORS THREE TIMES, REPLACED FUEL SENDING AND WIRING UNIT (WIRES HAD ACTUALLY MELTED INSIDE THE GAS TANK!!). WHAT NEXT!!!! THIS VEHICLE ONLY HAS 73,000 ON IT. WE DO NOT PULL ANYTHING BEHIND IT, SO FEEL THAT TRANNY SHOULD NOT HAVE FAILED. WHY WILL CHEVROLET NOT RECALL THESE PROBLEMS? HAVE HEARD OTHERS SAY THAT THE RADIATOR IS NOT BIG ENOUGH TO HANDLE COOLING THE ENGINE AND TRANSMISSION, ESSENTIALLY CAUSING EARLY TRANSMISSION FAILURE DUE TO OVERHEATING. CHEVROLET NEEDS TO ADDRESS THESE ISSUES BEFORE THERE IS LOSS OF LIFE OR A BAD ACCIDENT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006799January 2, 2003
TIRES:TREAD/BELT
COMPLETE TIRE SEPARATION @ 65 MPH, $3200.00 BODY DAMAGE TO SUBURBAN, OTHER THREE TIRES WERE THE SAME. REPLACED ALL FOUR TIRES, EVEN THOUGH THE OTHER TIRES LOOKED NEW. I HAVE DESTROYED THE TIRE AND THE OTHER TREE TIRES IN MY GARAGE. MY WIFE AND TWO YOUNG CHILDREN WERE VERY LUCKY. ANYTHING THAT I CAN BE OF HELP PLEASE CONTACT ME...THANK YOU JOHN. *PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770810
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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