Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10020399May 22, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP
THE POWER STEERING PUMP FAILED, WHEN THE CONSUMER ATTEMPTED TO MAKE A TURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019132May 22, 2003
TIRES:TREAD/BELT
TRAVELING AT HIGHWAY SPEED, THE RIGHT REAR COOPER 31X1050R15 TIRE TREAD SEPARATED, CAUSING MY CHEVROLET SUBURBAN TO ROLLOVER 1 AND 1/2 TIMES. THESE TIRES WERE 21 MONTHS OLD, WITH APPROXIMATELY 45,000 MILES ON THEM. THEY WERE ROTATED EVERY 3000 MILES, THE CAR WAS ALIGNED EVERY SIX MONTHS AND I CHECKED THE PRESSURE REGULARLY. I HAD A TREAD SEPARATION WITH MY PREVIOUS COOPER 30X950R15. THE DEALER SAID MY LOAD WAS EXCESSIVE FOR THE TIRE SO I WEIGHED MY TRUCK AND HE RECOMMENDED THE 1050R15S. THE SUBURBAN DID A GREAT JOB OF CRADLING US AND FORTUNATELY WE DIDN'T HIT ANYTHING ON OUR TUMBLE AND SLIDE INTO THE MEDIAN. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10018986May 20, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
REPEATED WINDSHIELD WIPER MOTOR FAILURE ON 1999 CHEVROLET SUBURBAN. I COULD RAP ON WIPER MOTOR BOX AND GET IT TO RESUME SEVERAL TIMES, BUT IT WOULD FAIL AGAIN IN 20 TO 30 MINUTES. EVENTUALLY IT FAILED COMPLETELY LATE ON A RAINY NIGHT. I DROVE 30 MILES WITH NO WIPERS IN THE RAIN RATHER THAN BE STRANDED WITH WIFE AND TWO SMALL CHILDREN IN RURAL VIRGINIA WHERE WE HAVE RECENTLY HAD NEWS OF ATTACKS AND RAPES OF MOTORISTS WHO HAD STOPPED TO CHECK THEIR MAPS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018997May 20, 2003
WHEELS:HUB
CENTER HUB OF FACTORY ALLOY WHEEL (LEFT FRONT) HAS 2 VISIBLE RADIAL CRACKS. THE VEHICLE IS CURRENTLY AT THE DEALER FOR SERVICE AND GM IS REPLACING THE CRACKED WHEEL AND CHECKING THE OTHER 3. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018902May 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THIS IS THE THIRD TIME I HAVE REPLACED THE BRAKE PADS AND THIS TIME I HAD TO REPLACE THE RIGHT FRONT ROTOR DUE TO WARPING. THE BRAKES ON THIS VEHICLE ARE GROSSLY UNDERSIZED AND CHEVROLET KNOWS THIS. THAT IS WHY THE BRAKES ON THE NEW 2003 SUBURBAN ARE LARGER EVEN THOUGH THE VEHICLE IS SEVERAL HUNDRED POUNDS LIGHTER THAN THIS MODEL. I HAD INTENDED TO KEEP THIS CAR FOR AT LEAST 6 OR 7 YEARS BUT MUST NOW GIVE IT UP BECAUSE I AM WORRIED THE BRAKES WILL FAIL ALL TOGETHER. ALSO, THE SEAT HEATERS ON BOTH FRONT SEATS QUIT WORKING AFTER THE FIRST YEAR AND WOULDN'T BE REPLACED BY THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020046May 19, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS WORKED INTERMITTENTLY, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019850May 14, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CONSUMER DISCOVERED GAS LEAKING FROM UNDER THE VEHICLE. THE DEALER STATED THE ELECTRICAL OVER HEATING OF THE FUEL PUMP MODULE CAUSED THE LEAK. THE WIRES ENTERED THE FUEL TANK CHARGED AND CAUSED THE CAP TO MELT/DEFORM WHICH RESULTED IN THE LEAKAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019851May 14, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE 16 LIFTERS IN THE ENGINE FAILED AND NEED TO BE REPLACED, PER CONSUMER. PROBLEM RECURRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019660May 12, 2003
SEAT BELTS:REAR/OTHER
THE REAR SEAT BELT LOCKED AND HAD TO BE CUT TO RELEASE A CHILD FROM THE SEAT BELT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018570May 12, 2003
SEATS:FRONT ASSEMBLY:RECLINER
SINGLE BOLT THAT ATTACHES SEAT BACK TO SEAT BASE FAILED, CAUSING SEAT BACK TO FALL BACK LEAVING ME LOOKING AT THE CEILING. I WAS STOPPED WHEN THIS HAPPENED. HAD I BEEN DRIVING THEIR WOULD CERTAINLY BEEN A LOSS OF CONTROL AND SERIOUS INJURY OR DEATHS COULD HAVE RESULTED. THE DESIGN OF THIS SEAT IS AWFUL. ON THE ADJUSTMENT SIDE THERE ARE TWO BOLTS ATTACHING THE SEAT BACK TO THE SEAT BOTTOM. IF EITHER BOLT FAILS THE SEAT BACK COLLAPSES WITHOUT WARNING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018514May 11, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DIFFERENTIAL PROPORTIONAL VALVE
THE SERVICE BRAKES HAVE SERIOUS ISSUES. BEING IN THE AUTO SERVICE BUSINESS FOR YEARS I THINK I CAN SAFELY SAY THIS PROBLEM STEMS FROM THE PROPORTIONING VALVE IN THE BRAKE SYSTEM. TOO MUCH PROPORTIONED TO THE FRONT BRAKES CAUSES WARPAGE AND SUDDEN VEHICLE JERK. A PROBLEM OCCURRING IN THE BRAKE SYSTEM IS AS SERIOUS AS IT GETS. A RECALL IS IN ORDER! THE SLIGHT COST OF REPLACING ABOVE MENTIONED COMPONENT IS NOMINAL COMPARED TO JUST 1 LIFE (I.E. 1 CONSUMER). I SINCERELY HOPE GM TAKES A HARD LOOK AT THIS PROBLEM THAT HAS EXISTED FOR NEARLY HALF A DECADE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018450May 9, 2003
EQUIPMENT:ELECTRICAL, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY 1994 SUBURBAN WAS SERVICED AT R & S CHEVROLET, JOPLIN MO UNDER G M CAMPAIGN # 99V025 FOR DEFECTIVE BRAKE LIGHT SWITCH---THE SWITCH WAS WORKING PERFECTLY AT THE TIME OF SERVICE BUT IS NOW DISFUNCTIONAL AS DESCRIBED IN THE CAMPAIGN BULLETIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019533May 8, 2003
SEAT BELTS:REAR/OTHER
THE REAR SEAT BELT ASSEMBLY WAS DESIGNED BACKWARDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018358May 7, 2003
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVERS SEAT MAKES NOISE AND MOVES FORWARD AND BACKWARDS SLIGHTLY DURING ACCELERATION AND BRAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019363May 7, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
THE BRAKE ROTORS HAD SEPARATED. THE BRAKES ON THIS VEHICLE ARE DEFECTIVE. THE SAME PART FOR THE BRAKES WERE REPLACED FOR THE RECALL BRAKE PART AND THE PROBLEM STILL EXIST. THE CONSUMER CONTACTED THE MANUFACTURER AND WAS INFORMED THAT THE CAMPAIGN WAS CLOSED AND WAS NOT ABLE TO INDICATE WHAT WAS REPAIRED DUE TO NOT BEING THE ORIGINAL OWNER RECALL 93V119000. *CM *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019390May 7, 2003
ENGINE AND ENGINE COOLING
THE DEALER REFUSED TO FIX THE VEHICLES RECALL! THE PARTS WERE AVAILABLE. THE CONSUMER IS CONCERNED, HE RECEIVE A RECALL NOTICE A ONE MONTH AGO RECALL NUMBER#50112290 TO REPLACE FUEL JUMPER HARNESS. THE FIRST DEALER GRAFF CHEVROLET 972 263 2281 1405 EAST MAIN STREET GRAND PRAIRE TX. SECOND DEALERSHIP : VAN CHEVROLET SERVICE MANAGER FRANK SOUTH 35E CAROLLTON TX 972 389 6700. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019304May 6, 2003
SUSPENSION:FRONT
WHEN THE BRAKES WERE APPLIED, THE STEERING WHEEL WENT TO THE LEFT THEN RIGHT, WHICH RESULTED IN NO CONTROL OF THE STEERING WHEEL, DUE TO A BOLT WHICH HELD THE FRONT SUSPENSION, HAD FALLEN OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018161May 5, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER STATES THE CAN'T GET NO GAS AT ALL DUE TO FUEL TANK IS NOT VENTILATE. DEALER NOTIFIED MANY TIMES. PLEASE PROVIDE FURTHER INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017053May 5, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
1998 SUBURBAN 2500 4X4 WIPERS DO NOT WORK ALL THE TIME. FOR SOME REASON THEY ALMOST NEVER WORK IN THE RAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017057May 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE BURNS 1 TO 2 QUARTS PER 1,000 MILES DRIVEN. HAVE DONE 5 OIL CONSUMPTION TESTS AND GM SAYS THAT ALTHOUGH VEHICLE FAILED OIL CONSUMPTION TEST THE TEST WERE NOT DONE PROPERLY THEREFORE I MUST DO ANOTHER. *JB ASKED GM WHAT THEY WOULD DO IF VEHICLE FAILED OIL CONSUMPTION TEST AGAIN AND THEY STATED THAT WERE NOT SURE. GM REFUSES TO FIX OIL CONSUMPTION PROBLEM WHICH COULD LEAD TO SERIOUS MECHANICAL FAILURE AND POSSIBLY BODILY HARM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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