Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10047932November 13, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
CONSUMER STATED THAT WHILE DRIVING VEHICLE CUT OFF. CONSUMER TOOK VEHICLE TO A CHEVROLET DEALER/MECHANIC, AND EACH TIME WAS TOLD THAT VEHICLE NEEDED NEW BATTERY CABLES. THE BATTERY CABLES WERE REPLACED TWICE, BUT VEHICLE KEPT DOING THE SAME THING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044410November 12, 2003
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WHILE DRIVING AT ANY SPEED, THE VEHICLE INTERMITTENTLY STALLED. THIS CAUSED LOST OF STEERING AND BRAKES. THIS HAPPENED FIVE TIMES IN A HALF AN HOUR. *AK THE CONSUMER NOTED HE WAS NOT TOWING ANYTHING AT THE TIME WHICH COULD'VE CAUSED A SERIOUS ACCIDENT IF THERE WAS A LOST OF STEERING AND BRAKES. VEHICLE WAS REPAIRED AT A LOCAL SHOP WHEN THIS OCCURRED AT 60,000 MILES. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040455November 12, 2003
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE SEAT BELT WILL NOT RETRACT INTO THE RETRACTOR. *AK CONSUMER NOTED THE SEAT BELT WOULD NOT RETRACT PROPERLY LEAVING IT USELESS IN A CRASH. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039891November 12, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE GAS GAUGE ON THE DASHBOARD DID NOT READ THE CORRECT FUEL LEVEL IN GAS TANK. THE CAUSE OF THE FAILURE WAS UNDETERMINED. *PH *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045857November 10, 2003
SUSPENSION
CONSUMER PURCHASED 2003 CHEVROLET SUBURBAN HAS REPEADEDLY TAKEN VEHICLE TO DEALER DUE TO THE VEHICLE SUDDENLY PULLING INTO ON COMING TRAFFIC WHEN MILD WINDS OCCUR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046742November 10, 2003
STEERING:RACK AND PINION:PINION SHAFT
CONSUMER COMPLAINED ABOUT INTERMIDIATE STEERING SHAFT PROBLEM. CONSUMER WAS TOLD BY THE TECHNICIAN THAT THERE WAS A PROBLEM WITH THE LUBRICATION OF THE SHAFT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045827November 9, 2003
PARKING BRAKE
I AM THE ORIGINAL OWNER OF A 2000 CHEVY SUBURBAN. I KEEP IT WELL MAINTAINED WITH PROPER SERVICE. ON NOV 1, 2003 I ENGAGED MY PARKING BRAKE ON AN INCLINE, I LEFT THE CAR FOR APPROX. 90 SECONDS AND MY PASSENGERS STAYED IN THE CAR. WHEN THE PASSENGER DRIVER TURNED OFF THE ENGINE TO FOLLOW ME, THE CAR SWIFTLY ROLLED DOWN THE HILL, JUMPED THE CURB AND HIT UTILITY BOXES AND A HOUSE. THE PASSENGERS EXPERIENCED MINOR BACK PAINS. THE ACCIDENT COULD HAVE BEEN MUCH WORSE IF PEOPLE WERE OUTSIDE AND IN THE PATH OF THE CAR. UPON RESEARCH, I HAVE FOUND MANY COMPLAINTSABOUT THE EMERGENCY BRAKE SYSTEM ON THE SUBURBAN'S. WHAT IS THE EMGERENCY BRAKE FOR, IT NOT TO HOLD THE CAR.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10046453November 5, 2003
TIRES:TREAD/BELT
TIRE TREAD SEPARATED ON VEHICLE WHILE DRIVING AT 55 MPH. *MR THE FIRST TIRE TREAD CAME OFF THE RIGHT REAR TIRE. WHEN THE NEW TIRE WAS PLACED ON THE VEHICLE, THE TREAD CAME OFF THAT TIRE AND DAMAGED THE VEHICLE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046364November 5, 2003
VEHICLE SPEED CONTROL
WHILE VEHICLE WAS STOPPED AND WITHOUT ANY INDICATION IT ACCELERATED AND REAR-ENDED ANOTHER VEHICLE. *AK *MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10046426November 5, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER AND PASSENGER FRONT DOOR HANDLE KEEPS BREAKING ON THE INSIDE. WHEN IT BREAKS CONSUMER IS NOT ABLE TO OPEN THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045549November 5, 2003
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
I AM THE ORIGINAL OWNER OF A 2000 CHEVROLET SUBURBAN PURCHASED FROM MAC HAIK CHEVROLET IN HOUSTON. I HAVE COMPLAINED ABOUT THE INABILITY OF THE PARKING BRAKE TO HOLD THE VEHICLE IN MY DRIVEWAY, AND HAVE HAD THE REAR PADS/SHOES REPLACED AND THE BRAKES ADJUSTED MORE THAN ONCE. EACH REPAIR SEEMS TO LAST A FEW THOUSAND MILES SO I GAVE UP RETURNING TO THE DEALER FOR REPAIR. HOWEVER, I HAVE BEEN INFORMED THAT THE VEHICLE WILL NOT PASS A SAFETY INSPECTION REQUIRED IN TEXAS AND DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS REPAIRED NOW THAT I HAVE LEARNED THAT THERE IS A TSB THAT ADDRESSES THIS CONCERN (02-05-26-002A-(01/28/2003). I AM REQUESTING THAT THIS ISSUE BE RESEARCHED MORE THOROUGHLY. IF MORE DRIVERS ACTUALLY USED THEIR PARKING BRAKES ON A REGULAR BASIS THIS WOULD BE MORE COMMONLY REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046322November 4, 2003
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING INSIDE OF DRIVER'S DOOR CAUGHT ON FIRE. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10045467November 4, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
2000 CHEVROLET SUBURBAN, GAS TANK CRACKED AROUND FUEL PUMP. NEEDED TO BE REPLACED. THE FUEL PUMP ALSO MAKES A LOUD WHINNING NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046211November 3, 2003
ELECTRICAL SYSTEM:IGNITION
VEHICLE STALLED IN THE MIDDLE OF A TURN WHEN DRIVING 20-25 MPH IN A RESIDENTIAL AREA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046102October 31, 2003
TIRES:TREAD/BELT, TIRES
CONSUMER NOTICED THREE TIRES EXPERIENCED FAILURES. THE TWO REAR DRIVER'S SIDE TIRES EXPERIENCED TREAD SEPARATION, AND THE PASSENGER'S FRONT TIRE DEVELOPED CRACKS. THE CAUSE OF THE FAILURUE WAS UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046068October 30, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT 20 MPH BRAKES FAILED. THE STEERING WHEEL PULLED TO THE RIGHT. BRAKE PEDAL WENT THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044976October 29, 2003
TIRES:TREAD/BELT
AT 40 MPH VEHICLE STARTED WOBBLING. CONSUMER PULLED VEHICLE OVER AND NOTICED THAT REAR TIRE SEPARATED. FIRESTONE, STEEL TEX 245/1675R. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043875October 29, 2003
TIRES, TIRES:TREAD/BELT
STRUCTURAL FAILURE OF FOUR OF FIVE ORIGINAL EQUIPMENT FIRESTONE STEELTEX TIRES. WE PURCHASED A NEW 1999 CHEVROLET SUBURBAN 2500 (VIN [XXX]) IN 1998 EQUIPPED WITH STEELTEX R4S LT245/75R16 TIRES. FOUR OF FIVE OF THESE TIRES FAILED AT A SIMILAR MILEAGE, WITH ABOUT 50% OF TREAD LEFT. THREE OF THE TIRES FORMED BULGES UNDER THE TREAD AND WERE EXCHANGED AT TWO DIFFERENT FIRESTONE DEALERS WITH CREDIT FOR THE TREAD REMAINING. DOCUMENTS ARE AVAILABLE. THE FOURTH FAILURE OCCURRED WITHIN ONLY A FEW HUNDRED ADDITIONAL TIRE MILES LATER. THE FAILURE WAS A SUDDEN BLOWOUT AT HIGHWAY SPEED WITH LOSS OF VIRTUALLY ALL TREAD AND RESULTED IN SIGNIFICANT PROPERTY DAMAGE TO THE VEHICLE. FORTUNATELY I WAS ABLE TO BRING THE SUBURBAN, WITH TRAVEL TRAILER IN TOW, TO THE SHOULDER OF THE INTERSTATE AND NO INJURY WAS SUSTAINED TO MYSELF AND FOUR PASSENGERS. IT IS ABSOLUTELY UNREASONABLE TO BELIEVE THAT FOUR OF FIVER TIRES WILL SUFFER STRUCTURAL FAILURE AT ABOUT THE SAME MILEAGE AND WITH ABOUT THE SAME AMOUNT OF TREAD REMAINING, UNLESS THE TIRES WERE IMPROPERLY MANUFACTURED. TO DATE WE HAVE RECEIVED NO CONSIDERATION FROM EITHER BRIDGESTONE FIRESTONE OR CHEVROLET RELATIVE TO THE PROPERTY DAMAGE WE INCURRED DUE TO THE FAILURE OF THE FIRESTONE TIRES.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044800October 27, 2003
CHILD SEAT:SHIELD ASSEMBLY, CHILD SEAT
CONSUMER OWNED TWO GRACO CHILD SEATS ,AND ONE TIME OR ANOTHER SHIELD HAD FALLEN OFF DUE TO LOOSENING OF THE SCREWS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044689October 24, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHEN VEHICLE'S SPEED REACHED BETWEEN 45-70 MPH THERE WAS A GRINDING NOISE IN THE FRONT END. THE DEALERSHIP FOUND METAL SHAVINGS IN THE FRONT DIFFERENTIAL FLUID. THE DEALERSHIP CHANGED ALL THE FRONT END COMPONENTS IN AN ATTEMPT TO CORRECT THE PROBLEM, BUT THE PROBLEM STILL EXISTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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