Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11656546April 24, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed and there was an abnormal banging sound coming from the rear of the vehicle and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer. The dealer determined that the engine had failed but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure but informed the contact that the vehicle was no longer covered under warranty. The contact researched online and related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656220April 23, 2025
ENGINE
Currently own a 2018 Chevy Suburban with a lifter issue in the engine. This is a known issue with Chevy as many vehicles have experienced this problem from zero to over 100k miles. Chevy has not issued any help or support with customers with this issue. My vehicle is well maintained I get oil changes frequently and have never not done a required service when needed. When I notice an issue I immediately take it to in Regal Chevy for repairs and no matter what the issue is I get it repaired on the spot. I find it odd that this is a recurring issue and Chevy has done nothing to help support loyal customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656458April 23, 2025
SERVICE BRAKES
Often the brake pedal becomes very hard to push and braking is extremely hindered. There is a recall for this issue that has been done but the vehicle is experiencing the exact same problem again. Dealership says that the vehicle time has expired for anything to be done again. Recall was performed only 5 years ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656195April 22, 2025
ENGINE, FUEL/PROPULSION SYSTEM
The 2023 suburban started shuttering on idle and loosing power on drive due to a misfire in bank 4, the fuel injector was changed, but the problem persisted. And now the dealer says that I need to change all 8 injectors. 2900 job on a car with 54000 miles. Crazy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655972April 21, 2025
ENGINE
The engine seized while I was driving. The dealer discovered a crack in the engine block, which caused the oil to leak out. Unfortunately, the warranty had expired at 60,000 miles. The dealer replaced the engine with a brand-new one. So, I had to cover the full repair cost of approximately $6,830.29 out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655591April 19, 2025
ENGINE
We experienced catastrophic failure while driving the vehicle on the highway. It stopped working with no warning leaving our family stranded in the lane with heavy traffic all around us. The steering wheel would not move the car would not go in neutral and there was a burning smell coming from the hood. My kids were terrified. We had to wait for state police and a tow truck while praying that the cars behind us would stop in time. We are very lucky there was not an accident. The car is with the Chevy dealer now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655356April 18, 2025
ELECTRICAL SYSTEM, STEERING, ENGINE
Loss of steering, jerks the week right out of your hand and then you are unable to turn the wheel. Engine stalls and you have to try to coast to the side of the road, put in park and try to restart the vehicle. Service Stabilitrak warning appears on display, Alarm Sounds, Radio beeps and display goes blank, navigation compass does not work. There is a current Technical Service Bulletin for these issues: #18-NA-161, document ID 5075841 that lists the years from 2014 to 2020. There were Product Safety Recalls issued: 17276 Loss of Steering Assist, Reference Number:N172085440 for vehicles listed in this TSB for 2014 and 2015 but no Recalls for later vehicles with the same problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655369April 18, 2025
ENGINE
I parked at my home, approximately 5 minutes after arriving home my grandson ran in yelling papa your car is on fire. The engine was on fire, shooting flames onto the windsheild. The cause of fire is unknown at this time.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11655067April 16, 2025
ENGINE
My 6.2L V8 engine blew up while I was driving across bridge and I barely had enough time to get it off the road out of traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654901April 16, 2025
ENGINE
I was driving my family to San Antonio for a vacation when the vehicle suddenly stopped working. The display read restart engine but the car just abruptly stopped and I was forced to pull to the side of the road. Once the car came to a complete stop the car shifted into park and could not shift out of park. The car would not start, display would read conditions not met? I had to have the car towed to the dealership. They are giving me a hard time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654615April 14, 2025
ENGINE
53,000 miles. While on highway, engine turned off completely. Coasted off the exit ramp into a parking lot. Engine started again with no issue. 2 days later: engine started knocking very loudly. Vehicle completely died while driving on street. No start, no crank, couldn't shift to neutral. Dash would turn on, but that was it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653909April 10, 2025
ENGINE
Driving on the expressway my vehicle would not accelerate over 53mph. I then noticed the vehicle losing power where I then had to pull over onto the shoulder. The vehicle lost power and would not restart or go into neutral. Ultimately the vehicle had to be towed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653462April 8, 2025
STEERING
I was in the middle of a turn and the power steering went completely out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653289April 7, 2025
ENGINE
Engine failure due to bearing wear per independent service center diagnostic. States that engine needs to be rebuilt or replaced. There was no forewarning of this engine failure. I believe this issue is subject to ongoing investigation PE25001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652899April 5, 2025
UNKNOWN OR OTHER
Torque Converter Failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652552April 3, 2025
ENGINE
My 2023 High Country Chevrolet Suburban's V8 6.2L engine failed 6 hours from home while our family was en route to Colorado. It was towed to the closest city and the dealership informed me the engines are on a nationwide backorder and it could be months before one is made available. The dealership stated that GM will not release information as to where the customer is on "the list" of recipients. My car has 44,000 miles and is well maintained. It has been in the shop for other repairs - suspension issues, tech package problems (wifi, onstar, google and navigation not working properly). Spoke with GM representative and was told if the engine makes it onto the recall list the repair will be expedited. Not sure how that is possible with so many engines failing. Maybe GM/Chevrolet will be forced to increase production.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652215April 2, 2025
POWER TRAIN
History of transmission shifting issues shortly after purchase (CPO from Dealership). Vehicle was taken to two separate dealerships, several times for this issue while still under the 100,000 mile CPO warranty. Dealerships claimed they could not replicate the issue, however problem continued. Now at 1198xx miles, the transmission failed while driving. was accelerating from stop and and the vehicle bucked, the rpms jumped, the service indicator illuminated, and when the vehicle stuck in limp mode. I spoke with one of the dealerships and explained the history and suggested my vehicle failure was exactly as described in the safety recall and they informed my VIN was not included in any recall or service campaign and the could do nothing for me. I called the GM customer service number, pled my case and was told the same thing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651822March 31, 2025
ENGINE
The contact owns a 2017 Chevrolet Suburban. The contact stated while the vehicle was taken for a routine oil change at the dealer, the check engine warning light illuminated. The vehicle received unknown repairs, and an unknown recall repair for the lifters was performed. The contact had retrieved the vehicle and several weeks later, while driving at 35 MPH, the check engine warning light illuminated. The vehicle was then towed to the deale,r where it was diagnosed with engine failure. The contact believed that the recall repair of the lifters had caused the engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651710March 31, 2025
POWER TRAIN
After making a left turn on the street and picking up speed to 30mph the vehicle suddenly almost stopped and the engine raved up. It was so dramatic and unexpected that we thought the vehicle behind us was gonna hit us. Now vehicle only drives forward without shifting gears and doesn’t go reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651671March 31, 2025
VISIBILITY/WIPER
For the past 2 years my windshield wipers will fail randomly while using them during a rain storm. I will have to pull over and completely turn the vehicle off turn back on and they may start working again or restart a couple more times. I’ve taken it to the dealership twice over it and the one time it was when they didn’t work and no codes showed up. It just happened again while on the turnpike during a rain storm. It’s very scary because some roads you can’t pull over right away and It’s very hard to see when the windshield is completely covered and the wipers won’t work. A major safety issue. I wanted to take a video but it’s not safe when I’m driving and trying to see out the window. I have 2 little kids and currently pregnant so this is very scary with my kids in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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