Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10344171July 20, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH AND DECREASING SPEED, THE ANTI LOCK BRAKES ENGAGED AND INCREASED THE DISTANCE FOR HIM TO STOP THE VEHICLE. THE DEALER WAS CONTACTED AND STATED THAT HIS VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133500 AND THE CURRENT MILEAGE WAS 134000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343455July 15, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FOR THE PAST 4 YEARS I HAVE OWNED A 2003 SUBURBAN 1500 Z71.3 OF THOSE YEARS I'VE HAD A/C PROBLEMS. WE HAVE REPLACED EVERYTHING AND ANYTHING THAT HAS TO DO WITH A/C. THOUSANDS OF DOLLARS AND NOW SOMETHING ELSE HAS COME UP. DRIVER SIDE HOT AIR BLOWS OUT AND PASSENGER SIDE COLD AIR COMES OUT. WE DON'T KNOW WHAT TO DO WITH THIS SUBURBAN ANYMORE. I HAVE FRIENDS WITH SUBURBANS AND HAVE THE EXACT SAME PROBLEMS WITH IT,WHAT CAN WE DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343522July 15, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING
A LOUD RATTLING NOISE WAS COMING FROM UNDER THE HOOD AND THE HAD NO A/C. AFTER LOOKING UNDER HOOD, FOUND THE BELT HAD SPLIT IN TWO. I REPLACED THE A/C BELT ON A 2002 CHEVY SUBURBAN AND AFTER DOING THIS, NOTICED THE BELT TENSIONER WAS RATTLING A GREAT DEAL SO REPLACED IT. WHEN I RECEIVED THE BELT TENSIONER FROM THE PARTS STORE, ENCLOSED WAS A WARNING/ALERT MESSAGE TO REFER TO GM TBS # 03-01-38-019A AFTER REVIEWING THIS INFORMATION, I DON'T UNDERSTAND WHY THE CUSTOMER SHOULD HAVE TO PAY TO REPLACE THE A/C COMPRESSOR WHEN THEY KNOW IT IS A DEFAULT ON 17 VEHICLES FROM THE YEARS 2002 TO 2004. I FEEL THIS SHOULD BE CHEVY AND GM'S RESPONSIBILITY AS I NOW WILL NEED TO PAY WELL OVER $1000.00 TO FIX SOMETHING THAT WAS A KNOWN PROBLEM, YET NOTHING WAS DONE ABOUT IT. I FEEL THIS IS A DANGER TO ANY DRIVER IF THIS IS NOT FIX BECAUSE HAD THE BELT BROKE WHILE I HAD BEEN DRIVING DOWN THE HIGHWAY AND ALSO TAKEN OUT THE SERPENTINE BELT WHILE DRIVING, IT COULD CAUSE A SIGNIFICANT ACCIDENT FOR MY VEHICLE TO STOP WORKING IN THE MIDDLE OF THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343535July 15, 2010
SEAT BELTS
WE HAVE A 2007 CHEVROLET SUBURBAN THE SECOND ROW MIDDLE SEATBELT JUST UNRAVELED, 2 WEEKS LATER THE 3RD ROW MIDDLE SEATBELT UNRAVELED. WE TOOK THE CAR TO THE DEALERSHIP EXPLAINING 3 YRS AGO WE HAD A GMC YUKON AND WE WERE IN A SEVERE CRASH. THE YUKON WAS ONLY 3 YRS OLD AT THE TIME AND THE FRONT MIDDLE SEATBELT FAILED AND THE SECOND ROW MIDDLE SEATBELT FAILED SERIOUSLY INJURING OUR FAMILY. THEY REFUSE TO ADDRESS THE QUESTION ARE THESE THE SAME SEATBELTS I DON'T BELIEVE THIS IS A COINCIDENCE. CAN SOMEONE LOOK INTO IT. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10343019July 13, 2010
SERVICE BRAKES, HYDRAULIC
2001 SUBURBAN K2500 COMPLETE LOSS OF BRAKING DUE TO CORROSION AND RUPTURE OF BRAKE LINES FROM MASTER CYLINDER TO ABS UNIT AND FROM ABS UNIT TO RIGHT FRONT WHEEL. THIS IS THE SAME PROBLEM AS CURRENT INVESTIGATION PE10010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343016July 13, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN 1500. THE CONTACT STATED SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: INSERT RECALL NUMBER (ELECTRICAL SYSTEM, COMPONENT ELECTRICAL SYSTEM) PERTAINING TO THE HEATED WINDSHIELD WASHER FLUID FEATURE. THE CONTACT STATED SHE PURCHASED THE VEHICLE WITH THE INTENT IN BEING ABLE TO UTILIZE THE FEATURE BUT THE RECALL ADVISED HAVING THE MECHANISM DISENGAGED TO PREVENT A POSSIBLE FIRE FROM OCCURRING IN THE VEHICLE. THE CONTACT DID NOT BELIEVE THE $100 REIMBURSEMENT OFFERED IN THE RECALL WAS A SUFFICIENT REIMBURSEMENT. THE MANUFACTURER ADVISED THE REIMBURSEMENT AMOUNT WAS AN AVERAGE FROM ALL CLAIMS OF THE FAILURE. THERE WERE NO FAILURES. THE CURRENT MILEAGE WAS APPROXIMATELY 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342588July 12, 2010
SERVICE BRAKES, HYDRAULIC
AT LOW SPEEDS (<30 MPH) ABS ACTIVATES WHICH IS LEADING TO AN INCREASE IN STOPPING DISTANCE. HAS POTENTIAL FOR ACCIDENTS IN RESIDENTIAL AND CITY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342308July 9, 2010
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
BRAKE PEDAL SUDDENLY AND RAPIDLY WENT TO THE FLOOR WITH LITTLE TO NO BRAKING EFFECTIVENESS. FRONT BRAKES RETAINED MINIMAL BRAKING WHILE REAR APPEARED TO HAVE NO BRAKING EFFECTIVENESS. WAS ABLE TO BRING VEHICLE TO STOP AND LOOKED UNDER VEHICLE AND OBSERVED BRAKE FLUID RUNNING ONTO THE GROUND FROM UNDER THE LEFT (DRIVER SIDE) REAR PASSENGER SEAT ALONG THE FRAME RAIL BY THE GAS TANK. UPON INVESTIGATION FOUND THE MAIN BRAKE LINE FROM THE ABS UNIT TO REAR AXLE HOSE CONNECTION WAS SEVERELY CORRODED AND BLOWN. THE REPAIR REQUIRED REPLACEMENT OF THE AFFECTED BRAKE LINE AND THE SYSTEM REQUIRED BLEEDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342314July 9, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING MY 2003 K2500 CHEVY SUBURBAN, ANOTHER VEHICLE PULLED OUT IN FRONT OF ME FROM A SIDE STREET WHILE I WAS TRAVELING ABOUT 35 MPH AND I PRESSED THE BRAKES VERY HARD - HARD ENOUGH TO LOCK UP AT LEAST ONE WHEEL, BUT AVOIDED AN ACCIDENT. I CONTINUED ON, BUT JUST A FEW SECONDS LATER, I APPROACHED AN INTERSECTION, AND THE BRAKE PEDAL WENT TO THE FLOOR, WITH VERY LITTLE BRAKING POWER. I WAS ABLE TO GET THE VEHICLE STOPPED BY PUMPING THE BRAKES QUICKLY AND RAN SLIGHTLY INTO THE BUSY INTERSECTION. I PULLED INTO A PARKING LOT TO INSPECT WHETHER I HAD DAMAGED SOMETHING. I DECIDED TO RETURN HOME ABOUT 1/2 MILE AWAY AND SLOWLY DROVE HOME, WITH VERY LITTLE BRAKING POWER. WHEN I GOT HOME, I CRAWLED UNDER THE VEHICLE TO FIND BRAKE FLUID SPLATTERED AND LEAKING ALL OVER THE UNDERSIDE AROUND THE ABS UNIT. THE BRAKE LINES ARE EXTREMELY CORRODED, AND I SUSPECT ONE HAS BLOWN OUT. THE VEHICLE IS IN VERY GOOD AND WELL MAINTAINED CONDITION OTHERWISE, BUT THE UNDERSIDE SEEMS PARTICULARLY RUSTY. IF I WERE TRAVELING MORE THAN THE 30-35 MPH I WAS, THERE WOULD HAVE BEEN NO WAY TO STOP THE VEHICLE. A SERIOUS ACCIDENT WOULD HAVE OCCURRED. THESE ARE VERY COMMON VEHICLES, IF THIS IS TYPICAL, A SAFETY RECALL MUST BE INITIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341795July 7, 2010
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT REAR DOOR LOCKS WOULD NOT UNLOCK WHEN HE SHIFTED INTO PARK GEAR. HE HAD TO MANUALLY UNLOCK THE REAR DOORS TO OPEN THEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE LOCKS WERE FAILING AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 53,880. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341896July 7, 2010
SERVICE BRAKES, HYDRAULIC
MY 2002 CHEVROLET SUBURBAN Z71 (1500) IS EXPERIENCING ANTI-LOCK BRAKE PROBLEMS. WHENEVER THE CAR IS ABOUT TO STOP, THE ANTILOCK BRAKES ACTIVATE AND PREVENT STOPPING IN A NORMAL DISTANCE FOR SLOW SPEEDS. THIS HAS NEARLY CAUSED SEVERAL LOW SPEED ACCIDENTS. I SEE THERE WAS A RECALL CAMPAIGN, #05V379000 AND I CALLED GM TO CHECK IF MY VEHICLE WAS INCLUDED BUT THEY SAID NO, EVEN THOUGH MY VEHICLE IS IN THE INDICATED YEAR RANGE AND IS EXHIBITING THE EXACT SYMPTOMS DESCRIBED IN THE RECALL. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341504July 5, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 SUBURBAN SPEEDOMETER NOT WORKING. STARTED MALFUNCTIONING IN DECEMBER 2007, THE NEEDLE WOULD JUMP ALL OVER THE PLACE AND THEN STOPPED WORKING IN JULY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341103July 2, 2010
LATCHES/LOCKS/LINKAGES
MY PASSENGER REAR DOOR LOCK QUIT WORKING AND I AM VERY CONCERNED THAT MY CHILDREN MIGHT OPEN THE DOOR WHILE DRIVING DOWN THE ROAD...OR THAT I WILL NOT BE ABLE TO GET THEM OUT OF THE VEHICLE IN AN EMERGENCY IE..FIRE, CRASH, WATER..ETC.. DUE TO THE LOCKS ONLY BEING ABLE TO UNLOCK FROM THE INSIDE!! AFTER LOOKING INTO THIS, I FEEL THAT THIS IS A HUGE ISSUE WITH ALL 2008 CHEVROLET MODELS AND SHOULD BE LOOKED INTO BY THE AUTHORITIES!!! DO WE HAVE TO WAIT UNTIL SOMEONE DIES TO HAVE THIS ISSUE RESOLVED?? MY WARRANTY HAPPENED TO EXPIRE 6000 MILES AGO, AND NOW I WILL HAVE TO PAY $300 TO GET IT REPLACED... FROM WHAT I HAVE READ, I CAN EXPECT TO REPLACE ALL OF THEM EVENTUALLY....THAT IS $1200.. I CANNOT AFFORD TO PAY FOR EVEN ONE RIGHT NOW, BUT I ALSO CAN NOT AFFORD TO LOSE A CHILD....SO I AM KIND OF UP AGAINST A WALL! PLEASE LOOK INTO THIS!! THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340909July 1, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER HAS COMPLETELY FAILED ON MY 2004 CHEVROLET SUBURBAN. THIS IS A KNOWN, WIDESPREAD PROBLEM THAT GM REFUSES TO ACKNOWLEDGE AS A SAFETY ISSUE ... AND REFUSES TO MAKE GOOD ON ... DESPITE THE FACT THAT THEY HAVE ALREADY BEEN COMPENSATED BY THE PARTS SUPPLIER. IT'S TIME FOR THE DEPARTMENT OF TRANSPORTATION TO STEP IN, DECLARE THIS AS A SAFETY ISSUE (WHICH IT IS), AND ENCOURAGE GENERAL MOTORS TO MAKE GOOD ON THESE FAULTY PARTS ... IRRESPECTIVE OF THE ARBITRARY MILEAGE CUTOFF THEY HAVE IMPOSED. ADDITIONAL BACKGROUND ON THE ISSUE, FROM A MEDIA SOURCE... HTTP://WWW.WTHR.COM/GLOBAL/STORY.ASP?S=7434450. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341002July 1, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN HE NOTICED THAT THE FUEL GAUGE DISPLAYED EMPTY WHICH WAS INACCURATE; HOWEVER, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT REPAIRED THE VEHICLE BY REPLACING THE FUEL PUMP MODULE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000. UPDATED 08/24/10 *LJ THE CONSUMER STATED THE ELECTRICAL WRING IN THE FUEL PUMP MODULE HAD MELTED THE INSULATION AND WAS CAUSING A SHORT IN SEVERAL PLACED. UPDATED 08/24/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340740June 30, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
PURCHASED NEW AND OWN A 2007 CHEVY SUBURBAN. WE HAVE CUT OUR HANDS SEVERAL TIMES OPENING THE DRIVER SIDE DOOR WHEN PULLING THE INSIDE DOOR HANDLE INWARD. THIS HAS BEEN CAUSED BY THE PEELING FAKE CHROME PLASTIC THAT COVERS THE INSIDE HANDLE. THIS PEELING FAKE CHROME CREATES A SHARP EDGE AS IT PEELS OFF THAT IS DIRECTLY POSITIONED TO RUB ACROSS ONE'S FINGERS AS YOU PULL THE DOOR HANDLE IN TOWARD YOU TO OPEN THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340363June 28, 2010
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. THE VEHICLE HAS FIRESTONE STEEL TEX A/T TIRES, LINE SIZE LT245/75R16. THE CONTACT STATED THE TIRES WERE EXHIBITING SEPARATION FROM THE CHORDS. IN ADDITION, THE FRONT PASSENGER'S TIRE WAS DRY ROTTED. THE CONTACT STATED THE TREAD SEPARATED AND DAMAGED THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE OF THE TIRES WAS 500. THE VEHICLE FAILURE AND CURRENT MILEAGES WERE 91,418.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340440June 28, 2010
LATCHES/LOCKS/LINKAGES
VEHICLE AUTOMATIC DOOR LOCKS WILL NOT WORK A DESCRIBED OFTEN REQUIRING SOMEONE TO CRAWL IN THE BACKSEATS TO UNLOCK THE DOORS IN ORDER TO GET THE KIDS OUT. THERE ARE NO KEY LOCKS ON NEW VEHICLES FOR THE BACK DOORS AND WHEN THE LOCKS MESS UP IT REQUIRES SOMEONE TO CRAWL ACROSS AND UNLOCK IT MANUALLY.. RECENTLY MY BACK LEFT DOOR LOCK MESSED UP AND I TOOK IT IN AND PAID OUT OF MY POCKET TO HAVE IT FIXED DUE TO THE FACT THAT I CANNOT FIND ANY GM DEALERSHIP IN BELGIUM THAT WILL HONOR A GM WARRANTY DUE TO A FALLOUT WITH CHEVROLET. ONE MONTH AFTER I HAD THE BACK LEFT DOOR LOCK REPLACED OUT OF MY POCKET, THE FRONT LEFT WENT OUT AND WILL NOT LOCK OR UNLOCK. THIS VEHICLE HAS 20,000 MILES ON IT AND IS STILL UNDER FACTORY WARRANTY. THIS IS A HUGE SAFETY CONCERN FOR ME AND MY FAMILY AND ALSO DOES NOT ALLOW MY ON-STAR TO WORK PROPERLY IF I NEEDED IT AS FOR THEY WILL NOT BE ABLE TO REMOTELY UNLOCK A DOOR WITH THE LOCK ACTUATOR BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340469June 28, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
1999 CHEVY SUBURBAN: PASSENGER SIDE BACK DOOR, DIFFICULTY IN OPENING DOOR FROM THE INSIDE, HAVE TO ROLL WINDOW DOWN AND OPEN FROM OUTSIDE, SEEMS TO JAM/GET STUCK AND WON'T OPEN!!! THIS HAPPENS QUIT FREQUENTLY... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340483June 28, 2010
STEERING, LATCHES/LOCKS/LINKAGES
I PURCHASED MY 1999 SUBURBAN IN MARCH 2010 WITH 56,000 ORIGINAL MILES. IT CURRENTLY HAS 60,000 ORIGINAL MILES. THE STEERING WHEEL WILL RANDOMLY JERK/PULL WHEN GOING AROUND A CURVE. IT DOES NOT HAPPEN EVERY TIME BUT IT HAPPENS OFTEN ENOUGH THAT IT IS A CONCERN OF MINE. AFTER A THOROUGH CHECK OF FLUIDS AND STEERING COMPONENTS THERE IS NOTHING "WRONG" WITH THE VEHICLE. IT DOES NOT MATTER IF I AM DRIVING AT A LOWER SPEED OR A HIGHER SPEED JUST THAT I AM GOING AROUND A BEND OR CURVE IN THE ROAD. I HAVE GRAZED A CURB ONCE. I ALSO HAVE LOTS OF PROBLEMS WITH THE LOCKS/LATCHES AND DOORS OPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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