Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10349463August 15, 2010
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON THE FREEWAY MY 2002 SUBURBAN WITH A 5.3L FLEX FUEL EQUIPPED VEHICLE JUST WOULD STALL WITH OUT WARNING AND CAUSE ME TO LOSE ALL POWER STEERING AND OTHER ITEM RELATED TO THE ENGINE RUNNING. I HAVE TO WAIT FOR THE VEHICLE TO COOL DOWN BEFORE BEING ABLE TO RESTART IT. NO CODE WOULD SHOW ON THE ON BOARD COMPUTER AND AFTER LOOKING AT OTHER RECALLS IT POINTED TO THE CRANKSHAFT POSITION SENSOR GOING BAD. I AM GOING TO CHANGE IT OUT IN THE MORNING. I HAVE READ OTHERS HAVING THIS SAME ISSUE IN THIS YEAR MODEL AND THINK CHEVY SHOULD DO SOMETHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349150August 13, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2008 CHEVY SUBURBAN HAS HAD TWO OUTSIDE CHROME DOOR HANDLES BREAK DUE TO BEING HELD IN BY PLASTIC. DEALER HAS SEEN TONS OF THESE NOT ONLY ON SUBURBANS BUT OTHER CHEVY VEHICLES. SEE TECHNICAL SERVICE BULLETIN #09-08-64-032. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349069August 12, 2010
SERVICE BRAKES, HYDRAULIC
2002 CHEVROLET SUBURBAN. WHILE DRIVING BRAKES WHERE APPLIED IN A NORMAL MANNER AND DRIVER FELT BRAKE PEDAL GO TO THE FLOOR AND VEHICLE DID NOT STOP. AFTER INVESTIGATION FOUND BRAKE LINE RUPTURED NEAR DRIVERS SIDE REAR WHEEL. SERIOUS INJURY AND DAMAGE WHERE AVOIDED ONLY BECAUSE OF AN EMPTY HIGHWAY AT THE TIME OF OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348715August 11, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE SPEEDOMETER WOULD MALFUNCTION LEAVING THE CONTACT UNAWARE OF THE SPEED THAT THE VEHICLE WAS TRAVELING. THE CONTACT ALSO STATED THAT THE SPEEDOMETER MALFUNCTIONED WHEN THE VEHICLE WAS IN PARK. THE SPEEDOMETER WOULD DISPLAY 60 MPH WHEN THE VEHICLE WAS NOT MOVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE VEHICLE HAD UNDER 80,000 MILES. THE DEALER ALSO ADVISED THE CONTACT TO FILE A COMPLAINT WITH THE MANUFACTURER TO HAVE THE VEHICLE REPAIRED AT NO COST, BUT SINCE THE CONTACT DID NOT FILE A COMPLAINT WITH THE MANUFACTURER AND HAS HIGH MILEAGE THE CONTACT WAS RESPONSIBLE FOR THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER SHOULD ISSUE A RECALL SINCE THE ISSUE WITH THE DASHBOARD WAS VERY COMMON. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348746August 11, 2010
SERVICE BRAKES, HYDRAULIC
JULY 21, 2010 MY 1999 CHEVROLET SUBURBAN'S BRAKES FAILED UNDER NORMAL USAGE AT A TRAFFIC LIGHT, RESULTING IN EXTREME LOSS OF BRAKE EFFECTIVENESS. IT WAS SAFELY PARKED WITHOUT INJURY OR ACCIDENT. A BRAKE LINE FAILED DRAINING THE BRAKE FLUID. THE REST OF THE BRAKING SYSTEM HAS BEEN MAINTAINED AND WAS IN WORKING ORDER. THE BURST FAILURE OF THE HYDRAULIC BRAKE TUBING WAS DUE TO CORROSION. THE VEHICLE HAS 201,400 MILES, MOSTLY IN THE LOUISVILLE AREA, WHICH IS NOT AN AGGRESSIVE CORROSION ENVIRONMENT. I HAD IT TOWED TO A CHEVROLET DEALER. AFTER INSPECTION, THE SERVICE MANAGER RECOMMENDED ALL BRAKE LINES BE REPLACED DUE TO CORROSION, NOT JUST THE ONE THAT FAILED. THE TOW AND REPAIR COST $1105. I HAVE DOCUMENTATION AND FAILED PARTS. THIS UNACCEPTABLE SAFETY FAILURE IS DESIGN - MANUFACTURING RELATED AND SHOULD BE RECALLED; THE REPAIR COSTS SHOULD COVERED BY CHEVROLET. THERE IS HIGH POTENTIAL FOR INJURY/ACCIDENTS. I WANT TO BE REIMBURSED FOR MY COST TO REPAIR THE CORROSION BRAKE LINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348288August 9, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1995 CHEVROLET SUBURBAN 1500. THE CONTACT WAS DRIVING DOWN A MOUNTAIN ROAD AT APPROXIMATELY 45-50 MPH, APPROACHING A TURN. THE VEHICLE WAS HITCHED TO A BOAT TRAILER. WHEN THE BRAKE PEDAL WAS ENGAGED THE VEHICLE WOULD NOT SLOW DOWN. THE VEHICLE CAME TO A STOP WITHIN A HALF A MILE AFTER REPEATEDLY ENGAGING THE BRAKES. THE CONTACT DROVE ONTO THE EMERGENCY LANE TO UNHITCH THE BOAT TRAILER FROM THE VEHICLE, AND RESUMED WITH CAUTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT BOTH FRONT ROTORS HAD BROKEN IN HALF. THE VEHICLE WAS REPAIRED. ALSO, ON A SEPARATE OCCASION THE BRAKE LINE EXHIBITED EXCESSIVE RUST WITH LOSS OF PRESSURE. THE CONTACT WAS IN THE PROCESS OF REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348048August 8, 2010
SERVICE BRAKES, HYDRAULIC
REAR BRAKE LINE FAILURE IN 2000 SUBURBAN ON 8/3/10....STEPPED ON BRAKE AND IT WENT TO THE FLOOR WHEN I WENT TO PUT THE CAR IN REVERSE. FLUID WAS GUSHING OUT OF THE REAR BRAKE LINE. I MANAGED TO DRIVE IT BECAUSE THE FRONT BRAKE LINE STILL WORKED PARTLY. BRAKE FLUID WAS LEAKING OUT OF THE LINE FOR FIVE MILES AND WHEN I PARKED THE CAR. MECHANIC LOOKED AT THE BRAKE LINE AND SAID IT WAS ROTTED OUT AND THE ROT EXTENDED TO THE FRONT BRAKE LINE. THE CAR HAD 75,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347477August 5, 2010
WHEELS:HUB
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHEN TRAVELING AT SPEEDS BETWEEN 3 TO 10 MPH, THE ABS WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07E106000 (WHEELS: CAP/COVER/HUB). THE REMEDY STATED THE DEALER WAS TO PULL THE SPEED SENSOR, CLEAN THE RUST AND REINSTALL THE SPEED SENSOR. THE CONTACT STATED AFTER REPAIRS, THE FAILURE RECURRED. THE DEALER ADVISED THE VEHICLE COULD BE REPAIRED BUT AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346967August 3, 2010
SERVICE BRAKES, HYDRAULIC
HUGE SAFETY ISSUE !!!!!! 1. VEHICLE MAINE STATE INSPECTION 2. TWO REAR AND SIDE BRAKE LINES ARE SEVERELY RUSTED AND WILL NOT PASS STATE INSPECTION 3. MUST REPLACE BRAKE LINES; SIDE LINE REPLACEMENT REQUIRES REMOVAL OF 30 GALLON GAS TANK! HAVE NOT YET REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346875August 2, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHEN BRAKING AT LOW SPEEDS, THE ABS WOULD INDEPENDENTLY ACTIVATE. THE FAILURE PROGRESSED OVER TIME AND WOULD OCCUR SEVERAL TIMES WHILE IN TRANSIT. THE DEALER ADVISED THAT THE ABS WAS DEFECTIVE AND THE SENSORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. FAILURE MILEAGE WAS APPROXIMATELY 55,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346502July 31, 2010
ELECTRONIC STABILITY CONTROL (ESC)
TRUCK STALLS OUT WHILE DRIVING. MAY DRIVE FOR 20-30 MILES, THEN STALL OUT. TOOK IT TO THE CHEVRON DEALER, THEY CHECKED, DID NOT FIND ANYTHING WRONG. SAID COMPUTER SHOWS EVERYTHING O.K.. THIS IS VERY DANGEROUS FOR MY FAMILY, BECAUSE TRUCK WILL STOP ANYWHERE, AND CAN CAUSE AN ACCIDENT. THE TRUCK IS 7 YEARS OLD, SOMEONE SHOULD KNOW WHAT THE PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346539July 31, 2010
LATCHES/LOCKS/LINKAGES, VISIBILITY, STRUCTURE:BODY:HATCHBACK/LIFTGATE
I OWN A 2005 CHEVROLET SUBURBAN, THE REAR LIFT GATE HAS A WINDOW THAT IS INCORPORATED INTO THE LIFT GATE AND CAN BE OPENED INDEPENDENTLY THERE ARE PLASTIC HINGES ATTACHING THE GLASS TO THE LIFT GATE AND ONE OF THE TWO HINGES FAILED AND IS BROKEN. I HAVE SEARCHED THE FORUMS ON THIS ISSUE AND IT APPEARS TO BE WIDESPREAD AND CHEVROLET WANTS $1000.00 TO REPLACE THE GLASS WITH THE DEFECTIVE HINGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346359July 30, 2010
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE CONSUMES APPROX 1 QUART OF OIL EVERY 1700 MILES. THERE IS NO OIL LEAKING UNDER THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346364July 30, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. A PASSENGER OPENED THE FRONT DOOR AND CUT HER HAND ON THE DOOR HANDLE. AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THEY WOULD REPLACE ALL OF THE DOOR HANDLES UNDER THE WARRANTY. THE CONTACT ALSO STATED THAT THE CHROME PAINT ON ALL OF THE DOOR HANDLES WAS CHIPPING. THE FAILURE AND CURRENT MILEAGES WERE 22,235.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10345760July 27, 2010
LATCHES/LOCKS/LINKAGES
I OWN A 2008 CHEVROLET SUBURBAN. IN LESS THAT TWO (2) YEARS, THREE (3) OF THE DOOR LOCK ACTUATORS HAVE STOPPED WORKING COMPLETELY. GENERAL MOTORS HAS DONE NOTHING TO REMEDY THE PROBLEM AFTER MAKING THEM AWARE OF IT. THE FAILURE OF THE DOOR LOCK ACTUATORS IS CONSTANT. THERE WERE NO EVENTS LEADING TO THE FAILURE OTHER THAN AN INFERIOR PART. THE ONLY WAY TO UNLOCK THE REAR DOORS IS TO CRAWL OVER THE FRONT SEATS INTO THE REAR OF THE VEHICLE. IN THE EVENT OF A TRAFFIC ACCIDENT THIS WILL BECOME A SAFETY HAZARD DUE TO THE FOLLOWING REASONS. 1. THE POWER LOCKS INSIDE THE DOOR AND THE REMOTE FAIL TO UNLOCK DOORS 2. THERE ARE NO KEY HOLES ON THE REAR DOORS TO UNLOCK THEM IN THE EVENT OF A CRASH 3. THIS WILL LEAD TO ENTRAPMENT INSIDE OF THE VEHICLE IF THE DOORS ARE LOCKED IN A CRASH 4. THIS WILL LEAD TO PASSENGER EJECTION IF THE LOCKS ARE NOT LOCKED MANUALLY 5. STRUCTURAL INTEGRITY IS LOST IN THE DOOR WHEN IT IS NOT LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345780July 27, 2010
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING SUBURBAN ON A LONG TRIP OVER 2 HOT DAYS, ENGINE QUIT WITHOUT WARNING ONCE EACH DAY AFTER MANY HOURS OF DRIVING (5 PEOPLE WITH LUGGAGE, NO TRAILER). FIRST DAY OCCURRENCE WAS AFTER DRIVING IN CITY TRAFFIC WITH MANY STOPLIGHTS BUT SPEED WAS ABOUT 60 MPH AT THE TIME AND QUICKLY LOST POWER AND DIED. SECOND DAY WAS AT SUSTAINED 70+MPH AND QUIT SUDDENLY. BOTH TIMES NEEDED TO PULL OVER AND TURNED OFF FOR A MINUTE AFTER FAILURES AND RESTARTED ON 2ND TRY AND CONTINUED ON FOR ANOTHER 20+ MILES BEFORE STOPPING FOR THE DAY (FIRST DAY) AND STOPPING FOR DINNER (2ND DAY). FUEL IN GAS TANK WAS HALF FULL ON FIRST DAY AND 3/4 ON SECOND DAY. THIS VEHICLE EXHIBITED SAME FAILURE NUMEROUS TIMES 2 YEARS PREVIOUSLY ON HOT DAY PULLING TRAILER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345116July 25, 2010
SERVICE BRAKES, HYDRAULIC
AFTER AN INITIAL FAILURE OF THE HYDRAULIC BRAKE (LINE RUPTURED ABOUT TWO FEET BEHIND THE ABS VALVE) WHILE THE CAR WAS MOVING, AND AFTER THIS LINE WAS REPLACED, I INSPECTED THE REAR WHEEL BRAKE LINES AND NOTICED EXTREME CORROSION ON BOTH LINES THAT RUN FROM A JUNCTION CONNECTION ABOVE THE DIFFERENTIAL TO THE HOSES ON EACH CALIPER. WHILE CHECKING THE FITTINGS AND INSPECTING THE LEFT LINE IT LITERALLY CRUMBLED, BROKE AND STARTED LEAKING. I REPLACED BOTH LINES AND BLEED THE SYSTEM. THE CAR HAD BEEN INTO THE DEALER WITHIN LAST YEAR (APPROX.) FOR BRAKE LINE INSPECTION AFTER OBSERVING A LOT OF RUST. THE DEALER CLAIMED THAT LINES WERE OK AND THAT A LOT OF RUST WAS NORMAL AND OK. I HAD TO PAY FOR THIS INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344873July 23, 2010
SERVICE BRAKES, HYDRAULIC
MY 2002 CHEVY SUBURBAN WAS SERVICED UNDER NHTSA ID 05V3379000 ON 11/24/06. THE PROBLEM IS THE VEHICLE WILL NOT STOP BETWEEN 5-10MPH DUE TO CORROSION NEAR ABS SENSOR - UNDER RECALL CLEAN AREA AND LUBE. SINCE THIS IS A CORROSION ISSUE IT WILL RECUR MANY TIME IN FUTURE. APPROX 4 YEARS AFTER RECALL SERVICE - I AM HAVING THE EXACT SYMPTOMS DESCRIBED IN RECALL. I THINK THIS RECALL SHOULD BE RECURRING SINCE CORROSION IS CONSTANTLY OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344967July 23, 2010
AIR BAGS:SIDE/WINDOW
WAS HIT ON THE PASSENGER SIDE AND THE SIDE IMPACT AIRBAGS DID NOT DEPLOY. TRUCK THEN FLIPPED AND NO AIRBAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10344658July 22, 2010
ENGINE AND ENGINE COOLING:ENGINE
I AM SEEING AN EXCESSIVE OIL CONSUMPTION ISSUE WITH MY 2007 CHEVY SUBURBAN. FROM MY MEASURE IT IS CONSUMING 4 1/2 QTS OF OIL PER 3000 MILES. THE DEALER ACKNOWLEDGED THAT THIS IS A "KNOWN" ISSUE BUT DIDN'T PERFORM ANY REPAIRS. I AM INSTEAD PERFORMING AN OIL CONSUMPTION TEST. THAT'S FINE BUT I NOW HAVE A FAMILY VEHICLE THAT I CANT TRUST FOR ANTICIPATION OF ENGINE FAILURE/LOCK UP OR WORSE ENGINE BURN UP OR FIRE FROM A LOW OIL CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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