Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10849566March 14, 2016
SEATS
WHILE DRIVING THE DRIVER SIDE HEATED SEATS INGAUGE BY THEMSELVES AND COME ON EVERY TIME WE USE THE VEHICLE. WE HAVE TRIED TURNING THEM BACK OFF, BUT THEY COME RIGHT BACK ON AND WILL CYCLE UP AND DOWN A FEW TIMES THEN STAY IN THE HIGH POSITION. I THOUGHT AT FIRST THAT MY HUSBAND WAS ACCIDENTALLY TURNING THEM ON BUT HE WASN'T. IT DOES IT ALL THE TIME. THERE IS NO RYHME OR REASON TO IT. ITS VERY DISTRACTING TRYING TO TURN THEM OFF OVER & OVER AGAIN. I COULD SEE WHERE IT COULD BE A SAFETY ISSUE. I RESEARCH END ON THE INTERNET AND HAVE SEEN HUNDREDS OF POST ON THE SAME ISSUE. NONE OF THEM HELPED WITH A SOULOUTIN TO THE PROBLEM. I PUT MY VIN # IN TO SEE IF THEIR WERE ANY RECALLS ON THIS ISSUE. AND COULDN'T FIND ONE. MY QUESTION IS WHY? WITH AS MANY COMPLAINTS AS THERE ARE ONLINE. NOT SURE IF THEY WERE NOT COMPLAINING HERE ABOUT IT BUT NOW AT LEAST I HAVE. IT DOESN'T MATTER WHOSE DRIVING IT, WHEATER ISN'T A FACTOR EITHER. IN TOWN OR HIGHWAY MAKES NO DIFFERENCE HELP PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846008March 10, 2016
UNKNOWN OR OTHER
LIKE MANY OTHER CHEVY/GMC LIGHT TRUCK AND TRUCK OWNERS, MY DASH HAS CRACKED. I WORRY THAT THE CRACKED SHARP DASH COULD INTERFERE WITH THE AIRBAGS ABILITY TO DEPLOY SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846056March 10, 2016
STRUCTURE:BODY
MY 2011 CHEVROLET SUBURBAN WITH ABOUT 85,000 MILES ON IT HAS RECENTLY DEVELOPED CRACKS IN THE DASH. ONE AT THE REAR LEFT CORNER OF THE PASSENGER-SIDE AIRBAG SECTION, AND ANOTHER BEHIND THE INSTRUMENT CLUSTER ON THE DRIVER SIDE. THE CAR IS IN IMMACULATE CONDITION OTHER THAN THE DASH. ITS AN EYE-SORE TO SEE THESE CRACKS EVERY DAY. HAD THESE CRACKS BEEN THERE A YEAR AGO WHEN WE BOUGHT THE CAR, WE PROBABLY WOULD NOT HAVE BOUGHT IT. ITS SAD TO SEE THAT THIS IS A SYSTEMIC PROBLEM ON ALL VEHICLES OF THIS MAKE/MODEL/YEAR RANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845841March 9, 2016
SEATS
THIS OCCURRED AT 331 MILES, PARKED, I ENTERED VEHICLE I STARTED TO SIT AT THE RIGHT FRONT LEFT PASSENGER SEAT NEXT TO DRIVER SEAT AND I EASILY BUMPED INTO THE RIGHT CORNER OF THE SEAT BETWEEN MY LEGS I DIDN'T FELL ANYTHING AT THE TIME AND THE NEXT DAY I FELT THERE WAS HEAVY TUBER BRUISING ON MY LEFT LEG SEEKED FOR HELP AT THE EMERGENCY ROOM BECAUSE HAD DIFFICULTY TO SIT ON ANY CHAIR THE DOCTOR DESCRIBED MY CONDITION AS I HAVE BUMPED INTO SOMETHING AND KEPT TALKING ABOUT IT THE HOLE TIME THE ACTUALL REPORT IS NOT COMPLETED BY THE SECRETARY THAT WORKS FOR THE DOCTOR NHTSA SHOULD INVESTIGATE THE OCCURANCE SINCE THE DOCTOR REPORTED IT AS A INJURY AT THE TIME OF VISIT. I BELIEVE THE SEAT(S) ARE A DEFECT AND THAT THEY SHOULD BE ADRESSED. THIS SUBURBAN IS STILL FOR SALE BUYERS AND OWNERS BEWARE THE DANGER OF THE SEATS AS IT OCCURRED TO ME. I AM 6 FOOT 5 AND A HALF WEIGH AROUND 270 LBS I AM A BIG PERSON.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10840275March 7, 2016
SERVICE BRAKES
WHILE DRIVING WITH MY TWO DAUGHTERS AND HUSBAND, WE ATTEMPTED TO COME TO A STOP AND BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, TRUCK WOULD NOT STOP. LUCKILY WE WERE NOT GOING THAT FAST JUST 20 MPH. HUSBAND DIAGNOSED THE PROBLEM, NO BRAKE FLUID. DROVE VERY SLOWLY TO LOCAL AUTO STORE, FILLED UP BRAKE FLUID. NO CHANGE IN BRAKES. WAS ABLE TO DRIVE SLOWLY HOME WITH HAZARDS ON. TOOK TO LOCAL MECHANIC, UPON INSPECTION, BRAKES LINES COMPLETELY RUSTED OUT! ENTIRE BRAKE LINE TO BE REPLACED, OVER 2000.00 JOB!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840385March 7, 2016
AIR BAGS
SIGNIFICANT STRESS FRACTURES ON THE DASH AGAINST THE AIR BAG ON THE PASSENGER SIDE. I'M CONCERNED ABOUT DASH FRAGMENTS COULD INJURE THE PASSENGER OR PUNCTURE THE AIRBAG IN A CRASH RENDERING IT INEFFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840232March 7, 2016
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 60 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE CHECK ENGINE LIGHT KEPT FLASHING. THE BRAKING ABILITY SEIZED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER CONTROL MODULE SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839961March 4, 2016
ENGINE, ELECTRICAL SYSTEM:WIRING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO START THE VEHICLE, IT BEGAN TO SHAKE AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO SLOW DOWN AND THE REDUCED ENGINE POWER INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AS A RESULT OF THE FAILURE, THE VEHICLE WAS ALMOST T-BONED BY A TRACTOR TRAILER. THE VEHICLE WAS ABLE TO BE MANEUVERED TO THE SIDE OF THE ROAD WHERE IT WAS RESTARTED SUCCESSFULLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND THE BRAKE SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING TO THE ECM CONNECTOR 2 AND WIRING HARNESS NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SHORTLY AFTER THE REPAIR FROM THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839991March 4, 2016
EXTERIOR LIGHTING
ESPECIALLY AT NIGHT, THE "WELCOME LIGHTS/REVERSE LIGHTS" OF A CHEVROLET SUBURBAN CONFUSE ME BECAUSE I THINK THAT PERSON'S VEHICLE IS BACKING UP. THIS CAUSES ME TO EITHER HESITATE OR AT WORST, PANIC IF I THINK THEY ARE ABOUT TO BACK INTO ME. THE PHOTO ATTACHED IS OF A DIFFERENT GM VEHICLE, THE GMC TERRAIN, BUT THE APPEARANCE IS THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839278March 1, 2016
UNKNOWN OR OTHER
THE DASH IN OUR 2011 CHEVY SUBUBAN LTZ IS CRACKED AT THE AIRBAG. I STRONGLY BELIEVE THIS IS A GM DEFECT THAT IF THE AIRBAG DEPLOYED IT COULD BE DANGEROUS AND PROJECT PIECES OF THE DASH. THIS NEEDS TO BE LOOKED INTO FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839088February 29, 2016
UNKNOWN OR OTHER
WITHIN LESS THAT TWO YEARS THE DASH STARTED CRACKING IN MULTIPLE PLACES. IT HAS CONTINUED UNTIL THE CRACKS HAVE SPANNED THE ENTIRE LENGTH OF THE DASH IN IN MULTIPLE PLACES RUNNING FROM FRONT TO REAR. WHILE DRIVING THE PIECES OF THE DASH CONTINUALLY VIBRATE AND FLEX. THE DEALER WILL NOT ACCEPT RESPONSIBILITY OR PROVIDE WARRANTY COVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838785February 27, 2016
SERVICE BRAKES
DRIVING AS NORMAL ATTEMPT TO STOP AND PEDAL WENT TO THE FLOOR. NO BRAKES. COASTED TO STOP LUCKILY NOT TRAVELING AT HIGH SPEED. INSPECTION REVEALED RUSTED THROUGH BRAKE LINES. AND ALL FLUID GONE FROM MASTER CYLINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838595February 26, 2016
STRUCTURE:BODY
THE DASHBOARD ON MY 2011 SUBURBAN CRACKED ABOVE THE INSTRUMENT CLUSTER WHILE MY WIFE WAS STANDING AT A RED LIGHT. THOUSANDS OF PEOPLE ON A SPECIFIC FACEBOOK PAGE( 07-13 CRACKED DASH SAFETY HAZARD FOR ALL TRUCKS) FROM ACROSS AMERICA ARE EXPERIENCING THE SAME PROBLEM ON THERE GM SUV FROM 2007-2013 AND NO RECALL HAS BEEN PUT OUT BY GM. THE DEALERS WANT BETWEEN 1100 TO 1600 DOLLARS FOR THE REPAIR. GM HAS STATED IT IS HEAT RELATED BUT IT IS FROM INFERIOR MATERIAL THEY USED TO MAKE THESE DASH BOARDS. IF IT WAS HEAT RELATED EVERY CAR IN THE WORLD WOULD HAVE CRACKED DASHBOARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837912February 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH AND APPROACHING AN INTERSECTION, ANOTHER VEHICLE DRIVING AT HIGH SPEEDS CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE DRIVER STRUCK HER HEAD ON THE WINDSHIELD AND SUSTAINED A BRUISE TO THE HEAD AND NECK PAIN. THE REAR DRIVER SEAT OCCUPANT SUFFERED FROM A HEAD CONCUSSION. ADDITIONAL MEDICAL ATTENTION WAS NOT REQUIRED FOR THE DRIVER AND PASSENGER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10837460February 22, 2016
AIR BAGS
DASHBOARD SHOWS CRACKING AROUND PASSENGER AIRBAG DEPLOYMENT SECTION, AS WELL AS FORWARD OF THE DRIVER'S INSTRUMENT CLUSTER. THESE CRACKS DEVELOPED WHILE THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837171February 19, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED CRACKS THAT ORIGINATED ON THE DRIVER SIDE AND BECAME PROGRESSIVELY WORSE. IN ADDITION, THE PASSENGER SIDE AIR BAG SEAM WAS CRACKED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO STATED THAT THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836823February 18, 2016
ELECTRICAL SYSTEM
THE REAR LIFT GATE ON MY 2011 SUBURBAN HAS BEGUN TO SPONTANEOUSLY CLOSE ON ITS OWN. IT KNOCKED MY HUSBAND DOWN OVER THE WEEKEND AND CONKED ME ON THE HEAD YESTERDAY WHILE I WAS PARKED AND LOADING GROCERIES- GLAD I DIDN'T NEED STITCHES! THIS IS A VERY DANGEROUS SITUATION AND I HOPE CHEVROLET WILL WORK TO RECTIFY IT. A QUICK INTERNET SEARCH WILL TELL YOU THAT MANY, MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH SUBURBANS AND OTHER CHEVY MODELS.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10836481February 16, 2016
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL AND THE ENTIRE VEHICLE BEGAN TO VIBRATE AND THE CONTACT NOTICED AN ABNORMAL NOISE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED AND BALANCED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED AND BALANCED AND THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836533February 16, 2016
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING BETWEEN 35 AND 55 MPH, THE OCCUPANTS IN THE VEHICLE ENDURED MIGRAINES, VERTIGO, NAUSEA, VOMITING, AND EAR POPPING. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 13,500.
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#10826046February 14, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION WHICH GM REFUSES TO FIX UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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