Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10853732April 6, 2016
UNKNOWN OR OTHER
HEARD THE DASH START TO MAKE A NOISE, LOOKED AT IT AND THERE WAS A SMALL HAIRLINE CRACK. CAME BACK TO THE CAR ABOUT 4 HOURS LATER AND THERE WERE TWO CRACKS ABOUT THE ODOMETER. THIS CAR IS GARAGED EVERY EVENING AND IS WELL KEPT ON THE INSIDE. I HAVE BEEN A LOYAL CUSTOMER TO GM BUT AFTER THIS I DOUBT I WILL EVER BUY GM AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853285April 4, 2016
FUEL/PROPULSION SYSTEM
SOME DAYS MY TRUCK WILL NOT START SOME DAYS IT DOES FOR INSTANCE IT WILL START FOR A COUPLE OF DAYS CONSECUTIVELY AND THEN IT WONT START FOR 2-3 DAYS AFTER A COUPLE OF DAYS OF JUST SITTING. I HAVE REPLACED THE BATTERY, THE ALTERNATOR , STARTER , FUEL PUMP AND I'M STILL EXPERIENCING THE SAME PROBLEM.THIS HAPPENS ALL THE TIME HAS BEEN GOING ON FOR THE PAST COUPLE YEARS, LOST MY JOB BECAUSE OF NON RELIABLE TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852850April 1, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEATS
THE CIRCUIT BOARD UNDER THE DRIVERS SEAT SHORTED OUT AND CAUGHT ON FIRE WHILE THE CAR WAS OCCUPIED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10852967April 1, 2016
AIR BAGS, UNKNOWN OR OTHER
I'M AM BRINGING UP A SAFETY CONCERN IN MY VEHICLE PERTAINING TO THE AIRBAGS IN THE FRONT OF THE VEHICLE. I OWN A 2008 SUBURBAN AND RECENTLY THE DASH BOARD HAS CRACKED RIGHT NEAR THE PASSENGER AIR BAG. I HAVE CALLED THE CHEVROLET CORPORATE TO VOICE MY CONCERNS AND I HAVE BEEN TOLD THE VEHICLE IS OUT OF WARRANTY SO THERE IS NOTHING THEY CAN DO. I AM REALLY CONCERNED IF MY FRONT PASSENGER AIRBAGS EVER DEPLOYS IT WILL CAUSE THE DASH BOARD TO BECOME A PROJECTILE. I BELIEVE THIS IS A HUGE SAFETY CONCERN AND THIS IS THE SECOND CHEVROLET THAT I HAVE OWNED THAT HAS THE SAME PROBLEM IN THE SAME PLACE. THE FIRST VEHICLE WAS A 07 CHEVROLET TAHOE, WHICH CHEVROLET/GM FULLY REPAIRED. I HAD TO TRADE MY 07 TAHOE BECAUSE MY FAMILY GOT BIGGER AND GOT THE SUBURBAN NOW IT HAS DONE THE SAME THING. I AM REALLY CONCERNED FOR THE SAFETY OF MY FAMILY AND OTHER FAMILY'S WHO OWN A CHEVROLET WITH THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852800March 31, 2016
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SEVERAL CRACKS HAVE APPEARED IN THE DASH OF MY 2010 SUBURBAN. ONE IS ON THE LEFT CORNER OF THE PASSENGER AIRBAG COMPARTMENT. THE OTHER IS ABOVE THE INSTRUMENT PANEL ON THE DRIVERS SIDE. AFTER THE CRACK OCCURRED ABOVE THE INSTRUMENT PANEL, THE SENSORS BEGAN TO MALFUNCTION. THE CRACKS APPEARED OVER TIME. WE BOUGHT THE VEHICLE USED IN 2012 AND THERE WERE NO DEFECTS IN THE DASH. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS NOR HAS HER BEEN ANY FORCE APPLIED TO THE DASH THAT WOULD HAVE CAUSED THE CRACKS. WE DISCOVERED THE CRACKS ABOUT A YEAR AGO AND HAVE BEEN TRYING TO WORK WITH GM TO RESOLVE THE ISSUE AS IT APPEARS THAT THIS IS OCCURRING IN THOUSANDS OF OTHER GM VEHICLES FROM 2007-2013. WE ARE MEMBERS OF A FACEBOOK GROUP WITH ALMOST 4000 MEMBERS ALL SHARING THE SAME PHOTOS, STORIES AND ISSUES WITH THEIR GM VEHICLES. THIS COMPLAINT IS FILED DUE TO THE FACT THAT THE CRACKS ARE GETTING WORSE AND MY FEAR IS THAT THE PASSENGER AIRBAG COULD BE DANGEROUS IF DEPLOYED. NOT TO MENTION THE MALFUNCTIONING SENSORS UNDER THE INSTRUMENT PANEL WHERE THE OTHER CRACK IS LOCATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852826March 31, 2016
SERVICE BRAKES
THREE TIMES I HAD COMPLETE BRAKE FAILURE. DRIVING TWO TIMES AND HAD JUST ARRIVED AT MY DESTINATION THIRD TIME, WHICH WAS TODAY -- SURPRISE!!!! HAD TO SLOWLY DRIVE HOME, YET AGAIN, WITH NO BRAKES!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852507March 30, 2016
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STARTED THE VEHICLE AND ACTIVATED THE AIR CONDITIONER; HOWEVER, HOT AIR CIRCULATED THROUGH THE AIR VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER CONDENSER NEEDED TO BE REPLACED DUE TO A LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852003March 28, 2016
AIR BAGS
THE DASH WHERE THE AIRBAG CONNECTS HAS CRACKED. ANY TIME I SEARCH THE INTERNET FOR THIS ISSUE IT SEAMS A VERY HIGH MAJORITY HAVE THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851485March 24, 2016
UNKNOWN OR OTHER
THE DRIVER SIDE AND REAR PASSENGER SIDE OUTSIDE DOOR HANDLES CRACKED ON THE INSIDE. THE DASH IS GETTING A BIG CRACK ABOVE THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850980March 22, 2016
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING, CAUSE IS UNKNOWN, THE VEHICLE HAS NEVER BEEN IN ANY ACCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850667March 21, 2016
ENGINE, FUEL/PROPULSION SYSTEM
ON TWO SEPARATE OCCASIONS, MY FAMILY AND I WERE COMING HOME FROM TWO DIFFERENT TRIPS. THE FIRST TRIP WAS TO NEW ORLEANS FROM SOUTH TEXAS. ON OUR WAY HOME, WHILE DRIVING ON THE EXPRESSWAY, OUR SUBURBAN SUDDENLY TURNED OFF. WE WERE DRIVING ABOUT 70 MPH. THE DRIVER IMMEDIATELY PUT THE VEHICLE IN NEUTRAL AND STARTED THE VEHICLE AGAIN. IT TURNED ON. WE PULLED OVER TO A RESTING AREA AND OPENED THE HOOD, BUT WE WERE UNABLE TO DETERMINE WHAT CAUSED THE MALFUNCTION. IT HAPPENED ONCE MORE WHEN WE GOT HOME. THIS TRIP WAS DURING THE WEEK OF JULY 20TH, 2015. THIS PAST WEEKEND (MARCH 12-14, 2016), WE DROVE UP TO SAN ANTONIO FROM SOUTH TEXAS. WHILE WE WERE IN SAN ANTONIO ON THE EXPRESSWAY, THE VEHICLE TURNED OFF AGAIN. AGAIN, THE DRIVER PUT THE VEHICLE IN NEUTRAL AND TURNED ON THE VEHICLE AGAIN. WE WERE ABLE TO SAFELY PULL OVER AND CHECK THE VEHICLE. AGAIN, WE WERE UNABLE TO DETERMINE WHAT WAS CAUSING THE MALFUNCTION. I HAD RESEARCHED THIS PROBLEM ONLINE AND HAVE READ THAT THIS HAS HAPPENED TO SEVERAL PEOPLE WHO OWN A 2002 CHEVROLET SUBURBAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850622March 20, 2016
ELECTRICAL SYSTEM, ENGINE
I HAVE HAD SEVERAL INCIDENTS IN TWO WEEKS THAT NEARLY CAUSED SERIOUS ACCIDENTS. I WOULD BE DRIVING AT VARIOUS SPEEDS, SLOW AND INTERSTATE DRIVING, WHERE THE ENGINE WOULD SUDDENLY LOSE ALL POWER AND THE BATTERY LIGHT WOULD COME ON. I WOULD HAVE TO STRUGGLE TO HAVE THE VEHICLE GLIDE TO THE SERVICE LANE WITHOUT CAUSING AN ACCIDENT. THESE HAPPENED ALL TIMES OF DAY AND ALL WEATHER CONDITIONS AND CAUSED HAZARDOUS CLOSE CALLS. THE VEHICLE WAS THROUGH DIAGNOSTIC TESTING BY AN INDEPENDENT MECHANIC FOUND TO HAVE A DEFECTIVE CRANK POSITION SENSOR. ATTACHED FOR YOUR INFORMATION IS A COPY OF THE INVOICE WHICH INCLUDES THE DIAGNOSIS AND REPAIRS REQUIRED. REVIEWING NHTSA COMPLAINTS THIS IS A SERIOUS PROBLEM THAT APPEARS TO HAVE HAPPENED MANY TIMES IN THE PAST WHICH NEEDS TO HAVE A NHTSA INVESTIGATION AND RECALL. PLEASE ADVISE IF IT WOULD HELP GET THIS PROBLEM ADDRESSED IF I SEEK LEGAL, LEGISLATIVE OR REGULATORY RELIEF. I LOOK FORWARD TO YOUR RESPONSE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850483March 18, 2016
UNKNOWN OR OTHER
REAR HATCH THAT IS ENABLED BY FOOT SENSOR IS ACTIVATED WHEN NOT INTENDED TO AND THE REAR HATCH CAN CLOSE ON OCCUPANT IF NOT PUSHED BY MANUALLY. ASKED DEALERSHIP TO DISABLE FEATURE AND THEY SAID THEY ARE UNABLE TO. THE REAR HATCH CLOSES SPONTANEOSLY WHEN A MOTION IS DETECTED NEAR REAR HATCH AND NOT JUST AS INTENDED TO IF QUICK IN/OUT MOTION OF FOOT BENEATH REAR CAR HATCH IS DETECTED. VERY DANGEROUS IF CHILDREN ARE NEAR WHEN OPEN AND THEY DON'T KNOW HOW TO PUSH HATCH BACK TO PREVENT FROM CLOSING. I HAVE REPEATEDLY REPORTED TO CHEVY AND THEY SAY THERE IS NOTHING THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850337March 18, 2016
UNKNOWN OR OTHER
CRACKED DASH MAY DAMAGE PASSENGER SIDE AIRBAG IF ACTIVATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850358March 18, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE GM INSTRUMENT CLUSTER STEPPER MOTORS AND LIGHTS HAVE FAILED. THIS RESULTS IN A SAFETY HAZARD BECAUSE IT IS IMPORTANT TO KNOW THE SPEED OF THE VEHICLE AND THE FUEL LEVEL AS WELL AS OTHER IMPORTANT ENGINE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850361March 18, 2016
ELECTRICAL SYSTEM
THE GEAR SHIFT INDICATOR LIGHTS IN THE GM INSTRUMENT CLUSTER ARE NO LONGER WORKING. THIS CREATES A SAFETY ISSUE BECAUSE THE DRIVER CAN SHIFT INTO THE INCORRECT GEAR ACCIDENTALLY CAUSING AN ACCIDENT. THERE IS NO OTHER ALTERNATE GEAR SHIFT INDICATOR IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850219March 17, 2016
STRUCTURE:BODY
2016 CHEVROLET SUBURBAN THE ROOF IS COMING LOSE FORM THE ROOF BOWS. THERE IS A BAD VIBRATION THROUGHOUT THE WHOLE VEHICLE CAUSING IT TO WONDER THE ROAD. THERE IS A WIND BUFFERING NOISE IN THE VEHICLE THAT IS CAUSING ME SEVERE HEADACHES AND EARS TO POP. IT IS ALSO AFFECTING MY CHILDREN AS THEY CRY MORE THAN NORMAL WHEN WE GO FOR RIDES IN THIS VEHICLE. THE WIND BUFFERING NOISE IS AFFECTING MY HEALTH AND WELL BEING. THE REAR END IS MAKING NOISE IN MY VEHICLE. MY DASH IS RATTLING EXTREMELY BAD AND A PIECE FELL OUT OF THE BOTTOM OF THE DASH AND HIT MY 2 YEAR OLD DAUGHTER ON THE HEAD AS SHE WAS LAYING IN THE FLOORBOARD WHILE PARKED AT A SOFTBALL PRACTICE. THE PIECE THAT FELL OUT AND HIT HER ON THE HEAD DID NOT EVEN BELONG IN THE DASH TO BEGIN WITH. THE VEHICLE FEELS LIKE ALL FOUR TIRES ARE OUT OF BALANCE. THE DOOR PANELING IS COMING LOOSE FROM THE DOOR AND THE DOOR MAKES A SQUEAKING AND POPPING NOISE WHEN IT OPENS AND CLOSES. ALL OF THESE PROBLEMS ARE WELL KNOWN PROBLEMS AND GM IS DOING NOTHING TO REPAIR THE ISSUES THAT IS WORKING. ALSO, THE RUNNING BOARDS (POWER DEPLOYABLE) RATTLE REAL BAD FROM THE LIGHT THAT IS IN THE BOTTOM OF THEM. OH, THIS DOES NOT INCLUDE THE ELECTRICAL ISSUES THIS VEHICLE IS HAVING. THE BACK LIFT GATES SOUNDS LIKE IT IS ABOUT TO CAVE THE VEHICLE IN WHEN IT SHUTS. IT SHAKES THE WHOLE VEHICLE AND IT SHOULD NOT DO THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849844March 15, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE, SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO BRAKE THE VEHICLE, THE BRAKES MADE AN ABNORMAL LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE BRAKES AND ROTORS HAD BEEN REPLACED A TOTAL OF THREE TIMES SINCE THE PURCHASE OF THE VEHICLE. ALSO, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND SLOWED DOWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NOT FAILED AND THAT WAS HOW IT WAS CALIBRATED. THE CONTACT ALSO STATED THAT THE LIFTGATE FAILED TO OPEN AUTOMATICALLY AND HAD TO BE MANUALLY OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846460March 14, 2016
AIR BAGS
THERE IS A CRACK IN THE DASH RIGHT IN THE CORNER OF WHERE THE AIRBAG DEPLOYS. I AM CONCERNED THAT IF THE AIRBAG DEPLOYS PIECES OFM THE DASH MAY COME OFF WITH IT. GM DENIES THERES A PROBLEM AND WONT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846449March 14, 2016
ENGINE
MY 1997 CHEVROLET SUBURBAN C-2500 IS LEAKING OIL FROM UNDERNEATH THE ENGINE AND MAKING ENGINE VERY "HOT". THIS HAPPENS WHEN I'M DRIVING THIS VEHICLE.I TOUCH THE ENGINE HOOD AND FEEL THAT IT'S VERY, VERY HOT. I JUST WENT HOME TO PREVENT ANY FIRE OR ACCIDENT. MY MECHANIC SAID IT'S NOT ORDINARY FOR THIS HEAVY DUTY TRUCK TO LEAK OIL WITH ONLY 77,000 MILES. I NEED YOU TO INVESTIGATE MY PROBLEM AND CONTACT GM. YOU CAN EMAIL ME AT [XXX] FOR AN UPDATES REGARDING THIS PROBLEMS. LOOKING FORWARD TO HEAR FROM YOU SOON. THANKS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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