Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11110902July 12, 2018
ENGINE, POWER TRAIN
UPON STARTING VEHICLE WITH NO PREVIOUS PROBLEMS A CHECK ENGINE LIGHT AND TRACTION CONTRAL WARNING LIGHT WERE DISPLAYED ON THE DASH BOARD. ATTEMPTED TO DRIVE THE VEHICLE, DRIVER COULD FEEL THE VEHICLE SHAKE WHILE IDLING IN PARK, AND WHILE STOPPED BUT IN DRIVE, WHEN DRIVING THE VEHICLE SHAKE CONTINUED AT BOTH CITY AND HWY SPEEDS. VEHICLE SHIFTING FELT SLUGGISH. TOOK VEHICLE TO DEALERSHIP IN ALBANY, GA, VEHICLE REQUIRED ALL 8 INJECTORS TO BE REPLACED, ALONG WITH A COIL, SPARK PLUG, AND TWO "F-(S)PIPE" ACCORDING TO DEALERSHIP PAPER WORK CODE P0300 AND 050D WERE REPORTED AS THE PROBLEM, ALSO DESCRIBED AS A COLD START MISFIRE. VEHICLE IS A 2015 CHEVY SUBURBAN LT WITH 54K MILES. SERVICE MANAGER STATED THIS IS A CONTINUING PROBLEM WITH SUBURBANS. SERVICE DEPARTMENT STATED THIS WAS ONE OF THE FEW ITEMS NOT COVERED BY CHEVY'S POWERTRAIN WARRANTY, TOTAL COST TO OWNER IS 1741.20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110948July 12, 2018
SERVICE BRAKES
THIS ISSUE OCCURRED IN JULY OF 2016 WHILE WE WERE ON VACATION IN FLORIDA. WE BEGAN TO LOSE BRAKING ABILITY UNTIL FINALLY THE VEHICLE BECAME ALMOST INOPERABLE, ONLY ABLE TO TRAVEL AT ABOUT 20 MPH AND STILL BE ABLE TO STOP WITHOUT HITTING ANYTHING. ONE OF THE STEEL BRAKES LINES HAD BLOWN A HOLE IN IT. WE HAD A SHOP REPAIR IT AND WHEN THEY TESTED IT, IT BLEW ANOTHER LINE. WE ENDED UP HAVING ALL THE LINES REPLACED BECAUSE OF THE LEVEL OF CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111086July 12, 2018
UNKNOWN OR OTHER
DASHBOARD HAS CRACKED AROUND THE AIR BAG AREA. I AM CONCERNED THAT IF IN AN ACCIDENT, THIS COULD AFFECT AIR BAG PERFORMANCE OR DASHBOARD COULD COME APART EASIER ON IMPACT AND CAUSE BODILY HARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110477July 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AMERICAN CHEVROLET AT (209) 575-1606 (LOCATED AT 4742 MCHENRY AVE, MODESTO, CA 95356) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110568July 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (JEFF DRENNEN CHEVROLET BUICK GMC CADILLAC OF ZANESVILLE, 3625 MAPLE AVENUE ZANESVILLE, OH 43701, 740-617-1936) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110361July 9, 2018
SERVICE BRAKES
THERE ARE NUMEROUS REPORTS OF 2015 CHEVROLET SUBURBAN'S SUFFERING BRAKE LOSE. THE REPORTS ARE VACUUM PUMP FAILURE WHICH LEADS TO A STIFF OR UNMOVABLE BRAKE PEDAL WHILE DRIVING. THE BRAKES ARE COMPLETELY INOPERABLE AND CAN OBVIOUSLY LEAD TO A COLLISION. WHILE MY VEHICLE HAS NOT EXPERIENCED THIS YET, WE HAVE A FRIEND WHO SUFFERED THE BRAKE FAILURE DESCRIBED ABOVE. IN DOING SOME RESEARCH ONLINE, WE'VE DISCOVERED THIS TO BE A COMMON PROBLEM. THE COMPLAINANTS DESCRIBE THE PROBLEM OF A STIFF OR UNMOVABLE BRAKE PEDAL AND TOTAL BRAKE LOSE. OUR FRIEND HAS A 2015 SUBURBAN AND WAS NEARLY INVOLVED IN A COLLISION ON 6/27/2018. OUR RESEARCH HAS ALSO SHOWN THERE ARE NUMEROUS COMPLAINTS REGARDING THIS ISSUE AND THAT GM IS AWARE OF THE PROBLEM. IF TRUE, WE BELIEVE, IN THE INTEREST OF SAFETY, GM SHOULD RECALL THESE VEHICLES AND RECTIFY THE PROBLEM IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109842July 6, 2018
SERVICE BRAKES
BRAKE SYSTEM FAILURE, WHEN PRESSURE IS APPLIED TO BRAKE PEDAL THE SYSTEM FAILS AND WILL NOT STOP VEHICLE. USUALLY HAPPENS AT LOW RATE OF SPEED. THE FIRST TIME THIS HAPPENED TO US WE WERE REVERSING OUR VEHICLE DOWN A BOAT RAMP. THE VEHICLE WOULDN'T STOP AND ALMOST WENT INTO THE LAKE. THE VEHICLE HAD TO PUT IN DRIVE TO PREVENT BEING SUBMERGED IN WATER. TOOK THE VEHICLE TO A CHEVY DEALER AND THE WHOLE BRAKING SYSTEM HAD TO BE REPLACED. WE WERE TOLD THIS IS A KNOWN PROBLEM WITH 2015 SUBURBAN AND TAHOE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109594July 5, 2018
AIR BAGS
TANAKA RECAL, ON BOARD COUPUTER NOTIFIED ME THAT AIR BAG NEEDS SERVICE, LOCAL MECANIC CHECKED AND SAID IT NEEDS REPLACING. CLLED CHEVY DEALER AND THEY INFORMED ME THAT THEY CANNOT DO THE REPLACEMENT BECAUSE THE TANAKA RECALL WAS NOT FULLY FUNDED ETC AND HUNG UP ON BE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109720July 5, 2018
SUSPENSION
I HAVE A 2015 SUBURBAN LTZ AND THE "MAGNETIC RIDE" SHOCKS AND STRUTS HAVE FAILED COMPLETELY. I HAVE ALMOST WRECKED THIS VEHICLE NUMEROUS TIMES DUE TO THE UNCONTROLLABLE BOUNCING WHEN YOU HIT A BUMP. IT IS NOT AN OPTION AT THIS POINT FOR ME TO PAY $1500-$3000 FOR REPAIRS WHEN I ALREADY PAY $700 A MONTH FOR A PAYMENT. ONLINE THERE ARE MASSES OF COMPLAINTS ABOUT THIS SAME MATTER! I SPOKE WITH THE CHEVROLET DEALER IN JASPER, ALABAMA TODAY AND I WAS TOLD THAT THEY HAVE HAD TO REPLACE MULTIPLE ONES IN THE PAST FEW MONTHS. I HAVE OWNED 6 SUBURBAN'S INCLUDING THIS ONE AND I USUALLY PUT 200K ON EVERY ONE WITHOUT ANY PROBLEMS! THIS IS THE 2ND MAJOR MALFUNCTION THAT THIS TRUCK HAS HAD AND GM DOES NOT WANT TO HELP OUT AT ALL!! THIS VEHICLE IS A SAFETY HAZARD TO DRIVE AND I HAVE NO CHOICE BUT TO CONTINUE DRIVING IT. GM CHANGED TO SHOCKS AND STRUTS ON THE 2017 BECAUSE OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109744July 5, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FUEL PUMP MODULE FAILED AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE NEEDED A NEW FUEL PUMP MODULE. THE VEHICLE WAS NOT REPAIRED. THE DEALER (FINDLAY CHEVROLET, 6800 S TORREY PINES DR, LAS VEGAS, NV 89118) STATED THAT THEY COULD NOT REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS ALSO CONTACTED. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109546July 4, 2018
AIR BAGS, UNKNOWN OR OTHER
THE DASH IS CRACKING IN MULTIPLE LOCATIONS WHICH IF THE AIRBAGS WERE TO DEPLOY COULD SEND SHARDS OF PLASTIC FLYING THROUGH THE PASSENGER COMPARTMENT CREATING A SAFETY HAZARD. THIS HAS BEEN OCCURRING FOR SOME TIME BUT IS CONTINUING TO GET WORSE, AND WE HAVE RECENTLY NOTICED THAT IT HAS BROKEN ALL THE WAY ACROSS ONE OF THE DASH PANELS. I HAVE LOOKED ONLINE AND THIS APPEARS TO BE A ISSUE WITH MANY CHEVROLET VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105374July 3, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (CARL BLACK CHEVROLET BUICK GMC, 1110 ROBERTS BOULEVARD NORTHWEST, KENNESAW, GA 30144, 1-888-457-2417) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105218July 2, 2018
SUSPENSION
FRONT & REAR OF CAR SHAKES LIKE A DUMP TRUCK. HAD INSPECTION DONE AT A LOCAL SHOP, SINCE GM DEALER FOUND NOTHING. THE SWAY BAR FRAME BRACKETS ARE COMING LOOSE CAUSING EXCESSIVE VIBRATION & RATTLING. THE TRUCK ALSO HANDLES VERY POORLY, ALONG WITH THE COMFORT OF RIDE. GM IS AWARE OF THE PROBLEM SINCE THERE ARE SO MANY VEHICLES WITH THIS SAME PROBLEM. THEY WANT US TO PAY FOR ANOTHER INSPECTION TO DETERMINE IF THEY WILL DO ANYTHING. THEY WILL NOT DISCUSS THE REPAIR OR THE COST ASSOCIATED WITH THE REPAIR IF THEY DEEM IT A NEEDED REPAIR. THE TSB # IS 15-NA-082, YET THEY CLAIM THAT THIS IS NOT A GOOD NUMBER. SEARCHING THE NET REVEALS THERE ARE MANY AFFECTED VEHICLES BUILT FROM 2009 TO 2017 WITH THE AFFECTED PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104763June 29, 2018
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD ADJACENT TO PASSENGER AIRBAG CRACKED SPONTANEOUSLY WHILE PARKED AT MY HOUSE. INTEGRITY OF DASHBOARD, WERE THE AIRBAG TO DEPLOY, IS NOW QUESTIONABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104491June 28, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING DOWN A MOUNTAIN AT AN UNKNOWN SPEED, THE BRAKE LINES FRACTURED. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL BECAUSE THE VEHICLE DROVE THROUGH A STOP SIGN. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT. THE DEALER (DEAN PATTERSON CHEVROLET, 101 PLEASANT VALLEY BLVD, ALTOONA, PA 16602, (814) 942-2222) WAS CONTACTED AND INDICATED THAT THERE WAS EXTENSIVE RUST AND CORROSION, AND THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104586June 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103699June 24, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
ALL OF THE WINDOW PILLARS HAVE BROKEN AND/OR COME LOOSE, DUES TO A MANUFACTURING PROBLEM WITH THE CLIPS USED. THE ROOF RACK RAIL ALSO FLIES UP WHILE YOUR DRIVING AND SMACKS THE ROOF BECAUSE OF THE FAULTY CLIPS. I ALSO NOTICED A WATER LEAK ON THE HEADLINER (SEE ATTACHED PICTURE) AFTER IT HAD RAINED ONE DAY. MY SUBURBAN WAS PARKED OUTSIDE AND I NOTICED THE LEAK WHEN I GOT INTO THE CAR. MY SEAT BELTS WERE ALSO WET FROM THE LEAK. THIS SEEMS TO BE A COMMON OCCURRENCE AND ISSUE WITH OTHER 2015 SUBURBAN OWNERS AND IS A SAFETY HAZARD, ESPECIALLY IF THE WIRING SITS IN THE WATER. I HAD TAKEN IT IN TO A CHEVY DEALER TO GET IT CHECKED OUT, BUT I WILL HAVE TO PAY TO REPLACE EVERYTHING NEEDED. IF THESE ISSUES ARE MANUFACTURING ERRORS AND SUCH A COMMON OCCURRENCE, WHY SHOULD I HAVE TO PAY TO FIX THEM? AND MORE IMPORTANTLY, WHY IS THERE NO RECALL ON THEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103535June 23, 2018
AIR BAGS
TAKATA RECALL - I'M THE OWNER OF A 2008 CHEVROLET SUBURBAN 1500 LTZ. TWO YEARS AGO I RECEIVED A LETTER SAYING THAT THE TAKATA AIR BAGS WERE SUBJECT TO RECALL DUE TO EXPLOSIVE HAZARDS, BUT SAID THAT WE SHOULD CONTINUE TO DRIVE THE SUBURBAN AS USUAL (? - DOES THAT MAKE ANY SENSE?) AND THAT IT WAS ILLEGAL TO DISCONNECT THEM EVEN THOUGH THEY MIGHT KILL YOU IF THEY EXPLODED! DOES THAT MAKE ANY SENSE? (NOT TO ME!) I AM A GRANDFATHER WITH TWO PRECIOUS GRANDCHILDREN. WE GO CAMPING WITH THEM AND MY GRANDSON WHO IS 14 AND SIX FEET TALL OFTEN SITS IN THE FRONT PASSENGER SEAT EVEN THOUGH WE'VE TOLD HIM TO SIT IN ONLY THE REAR SEATS ('I'M NOT A CHILD ANYMORE GRANDPA'). GM HAS PLENTY OF TIME TO REPLACE THESE AIRBAGS. WE LIVE IN INDIANA WE'RE THE SPRING SUMMER HUMIDITY IS OVER 80% ON A REGULAR DAILY BASIS. IF HUMIDITY IS THE ACCELERATOR FOR THE AIRBAGS POTENTIAL EXPLOSIVE MALFUNCTION, WE ARE DRIVING A CAR WITH BOMBS SURROUNDING US!!! I DON'T WANT TO DIE, NOR DOES MY WIFE NOR DO MY GRANDKIDS!!! WHEN CAN WE GET THESE DANGEROUS AIRBAGS REPLACED? WE PLAN TO KEEP THIS SUBURBAN FOR ANOTHER 5 YEARS BECAUSE IT'S TRADE-IN VALUE IS NIL WITH AN AIRBAG RECALL WARNING. WHEN WILL I GET MINE REPLACED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102991June 21, 2018
ENGINE, POWER TRAIN
IN MOTION ON CITY AND HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102811June 20, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban