Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11524353May 30, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2020 Silverado 1500 LTZ, Turn signals on mirror do not work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524355May 30, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Electrical acutated tailgate will not come down. The truck came with a soft bed cover that locks. If my child was to hide in the bed somehow it would pose an immediate risk to life and health as the tailgate will not come down and does not have any type of manual override. The interior controls do not work to lower the tailgate, the key fob controls do not work to lower the tailgate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524408May 30, 2023
POWER TRAIN
I was driving down the road when the transmission would no longer change gears. There were no warning lamps or anything to indicate that this was going to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524280May 29, 2023
STEERING
Steering assist was sluggish and engine stalled when driving slowly or entering a turn; engine stalled when on a road incline;
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524102May 27, 2023
UNKNOWN OR OTHER
Truck does not recognize shifter position of park, will not turn off properly. No wat to tell if transmission is safely in park. Does this about 50 percent of the time. This has to be a safety issue. A dealer in Arizona says that on model of the Chevy Silverado it is a regular issue. I would think this should be a safety recall item.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524127May 27, 2023
SERVICE BRAKES, STEERING, SUSPENSION
Break line and break system has been giving issues and failure has occur. To the point of almost causing an accident. Steering issues several times. Pick-up truck suspension since newer truck has had big issues. Please remediate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524079May 26, 2023
STEERING
Power steering system has failed. Power steering pump where the hose is connected leaks out any power steering fluid left after I pour more in and turn the truck on. Issue has caused the rack and pinion steering system to leak from the left side, and cause a whining noise when I turn the truck left or right when making sharp turns or backing up. Dealership failed to look at the truck with a simple inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523762May 25, 2023
ENGINE
Faulty Active Fuel Management Lifter, Cylinder 6 Misfire causes engine to suddenly lose power. Mechanic has replaced faulty Lifter twice within a couple weeks and same issue keeps occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523772May 25, 2023
AIR BAGS
I was involved in a head on collision. The other vehicle struck me doing between 35-40mph. My vehicle airbags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11523924May 25, 2023
ENGINE
The first incident that happened to the vehicle was two weeks after the purchase the engine light came on and the pressure dropped and the truck was riding rough and driving slow on a main street 35 miles from my house. The 2nd incident had around three weeks after being in the dealership for a few days with the same code and symptoms as the first incident. The third incident happened three weeks ago while on the highway the engine light came on engine pressure dropped and it drove rough and slow during consistent traffic and I had to pull over. I contacted the dealership and made an appointment. My vehicle wasn`t driven for two days until it was taken to the dealership. The engine light has come on many times through my ownership of the vehicle. I don`t feel safe driving this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523926May 25, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The monitor has disconnected many phone calls and rejected software updates. The monitor has been reported to the dealership and has been in many times for harness replacements, harness for the door locks and the timeframe for the repairs was a couple of weeks. The monitor still disconnects calls and I must pull the car over and restart the truck the monitor stays off sometimes until the monitor wants to engage. The history of the truck with this issue has been documented with the dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523589May 24, 2023
SUSPENSION
Frame beneath driver and passenger doors is rusting through at the welds. Frame is beginning to crack and I suspect it will break in half. I noticed the crack when I changed engine oil yesterday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523613May 24, 2023
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Lifter randomly went bad while driving down highway. Safety concern is being put into low power mode on an interstate and vehicle running rough. No warning lights and perfect performance before it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523633May 24, 2023
ELECTRICAL SYSTEM
Myself, My wife, and my oldest son have all three experienced a loss of complete power in the truck during turns. All power on the dash, steering, and stereo goes out. The last incident required my wife to put the vehicle in park and turn the truck off and back on to get it to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523643May 24, 2023
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
Son was driving truck in a straight line when it lost all power. Although we have experienced issues during turns that I have noted before here, this is the first incident while driving in a straight line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523385May 23, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, WHEELS
While driving on the highway the vehicle began to shake and the stability track light came on. It felt like it affected the transmission. We had to get it towed 30 miles to our home area. Shop Calibrated the brakes and says that took care of it. This vehicle only has 30,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523491May 23, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES
When pulling a travel trailer with electric trailer brakes, the trucks trailer brake control switch disengages. While pulling our new travel trailer home from the dealership I tested the trailer brakes prior to leaving the camper dealers lot and the trailer brakes work with both the manual switch and the trucks brake pedal. But while traveling down the highway and braking with the foot pedal the truck emitted an audible alert tone but by the time that I looked at the dash the visual message had already disappeared. While traveling this happened a few more times before I was finally able to read the alert notification on the dash in time to read the there was a trailer brake fault and the electronic trailer brake controller had been disabled. The trailer I was pulling was well within the trucks TWR rated capacity, but yet heavier than the truck. Luckily I finally figured out what was going on and did not need to brake hard and was able to get my trailer to our nearby destination. Had I have been aware that there could be a trailer brake controller problem I would have never made this trip with my truck and trailer and risked incident. At no point in my truck purchasing process or during ownership have I ever been notified that my truck could have trailer braking problems. Had there been a situation where I needed to stop fast it could have resulted in catastrophy. Chevrolet needs to inform owners of this potential safety issue immediately. After the fact, I came across multiple articles stating that GM has issued a service bulletin for the problem, but apparently will only be addressed at the time of customer complaint. I did call the dealership where I purchased my truck and was informed at that time of the service bulletin. My truck has since been to the repair shop to have the trailer brake control switch replaced and trailer brakes are currently functioning properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523495May 23, 2023
ELECTRICAL SYSTEM
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that after opening the garage door flames were present coming from the hood and front fender wells of the vehicle. The fire department was called to the home and extinguished the flames. During the incident, the vehicle was destroyed. A second vehicle parked inside the garage was also destroyed along with the garage and west wing of the home. The cause of the fire was not yet determined. A fire report was taken at the scene. The contact indicated that during the incident the vehicle was not on and had not been used since May 1st. The local dealer and manufacturer were not yet notified of the incident. The failure mileage was 1,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11523533May 23, 2023
POWER TRAIN
After a full service of the truck in July 2022 with approximately 90,000 miles (including oil change, tire rotation, transfer case fluid exchange, front and rear differential service, coolant system flush and refill, front and rear brake pads and resurface of rotors, and transmission fluid flush and refill), the truck began jerking and stuttering (like rolling over rumble strips) in October 2022. In February 2023, the truck was taken back to dealer service department for an oil change and inspection of the jerking/stuttering issue, the service department replaced the spark plugs, inspected the wires and connectors, and performed a throttle body service with the expectation that this would fix the jerking/stuttering issue. It did not. In May 2023, the truck was diagnosed with a transmission issue by an independent service center and confirmed by the dealer service department. From the start of the issue in October 2022 until diagnosis of the transmission issue, no warning lamps or messages ever appeared. The dealer service department stated that the torque converter is bad and that it would be best to replace the full transmission. The truck is still drivable, but the dealer service department suggested that it should not be driven as the transmission could fail completely at any time. At this time, safety is of utmost concern and the truck will not be driven until fixed as we do not want to put ourselves, our passengers, other drivers, and pedestrians in an unsafe situation if the transmission fails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523541May 23, 2023
POWER TRAIN
Truck began to shift hard, check engine light came on, took to a mechanic and was told it needs a new transmission. Current Mileage 90k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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