Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11525226June 3, 2023
UNKNOWN OR OTHER
When I try and use my left turn signal the hazard lights turn on!! Read numerous instances of this problem online with no solutions! A gentleman online referred me to turn this in to you(nhtsa.gov). The problem is ongoing!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524964June 2, 2023
SERVICE BRAKES, STEERING, EXTERIOR LIGHTING
Emergency brake keeps engaging Power steering problem, seat belt light stays on even when buckled. Headlights are dim
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524973June 2, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER, STEERING
This is a potential problem for a serious injury to a child , stroller, pet - or damage to front of truck and vehicle in front of truck. The hood of the truck is very high. And sitting in the drivers seat you are "driving blind. " It is impossible to see an object directly in front at bumper level. The only way to judge the distance to an object, or small person, is to get out of the truck and look. I had minor damage to the front of the truck by hitting my garage. But more seriously if there were a child or stroller- you literally cannot see it. This could be easily fixed with a forward looking camera - and the truck comes with a rear one- but Chevynfirs not offer any front camera/ park assist on any of its Silverado 1500's.!The manual says park assist is an option- but Chevy currently does not offer that option. This is dangerous..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11525007June 2, 2023
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while stopped at a stop light, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine warning light and the service stabili-trak warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired. The dealer was notified of the failure and the contact was advised to notify the manufacturer of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525015June 2, 2023
SERVICE BRAKES
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was taken back to the local dealer, where it was diagnosed that the computer module needed to be replaced. The vehicle was repaired, but the failure recurred. While driving approximately 60 MPH, the brake pedal was depressed and there was smoke coming from the four wheels. The contact stated that the vehicle failed to accelerate or move forward. The contact pulled over, and her husband drove the vehicle to the residence. Additionally, while driving, the vehicle failed to move, and smoke was detected from the brakes. While her son was driving at approximately 35 MPH, he was unable to stop the vehicle. The vehicle was towed to an independent mechanic and the contact was informed that the rear calipers had detached, and the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the mechanic and the contact was informed that the front brake calipers needed to be replaced. The vehicle was repaired. On another occasion while driving at an unknown speed, there was smoke coming from the brakes. The vehicle was towed back to the independent mechanic, who informed the contact that the failure was due to the hydraulic control module and referred her to the local dealer for assistance. The electronic stability control warning light was illuminated. The manufacturer was contacted, but no assistance was provided. The failure mileage approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525048June 2, 2023
ENGINE
The contact owned a 2022 Chevrolet Silverado. The contact stated while in traffic the contact heard an abnormal sound coming from the vehicle, but no warning light was illuminated. When the contact pulled over on the side of the road smoke was coming from under the hood of the vehicle that then became flames. The contact had minor burns to the eyebrows and hair and some items of clothing were burned. The fire department was able to extinguish the fire and a police report was filed. The vehicle was towed by the insurance company. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure mileage was 17,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11525049June 2, 2023
POWER TRAIN
My transmission is always shifting hard and shuddering intermittently and is going in for inspection. Shifting hard could cause a problem for the driver it is very distracting. Yes, independent service center. No. No warning lamps came up and it has been going on just under a year now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525137June 2, 2023
SERVICE BRAKES
Started truck in morning and service brake assist was displayed. Called dealership and was told ok to drive probably just a brake pad sensor. We were on vacation so kept driving, drove around Colorado Springs brakes seemed different but ok. Proceeded to drive up pikes peak just past 10 mile mark instrument cluster light up and chiming. The dash had service engine light, traction control, and brake light on. Instrument said brake system failure 43mph top speed, service esc, service trailer brake system and service brake assist.Was not using brakes as was climbing mountain. Proceeded to pull over and called dealer again. Was informed can’t really do anything as that far away and try disconnecting the battery. Did that and nothing changed. Proceeded to drive down mountain and contact local dealer. Drove truck in limp mode to dealership. The were able to get truck in and diagnosed internally leaking master cylinder. Master cylinder has to be replaced as it has failed. Truck has 63000 miles on it. This is a major safety item and should not of failed with this low of mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524793June 1, 2023
VISIBILITY
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that there was condensation leaking from the rear window third pane. The contact observed discoloration near the condensation. The vehicle was taken to a dealer where it was diagnosed that the rear window needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524807June 1, 2023
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
The contact's business owns a 2019 Chevrolet Silverado 1500. The contact stated that while an employee was driving approximately 60 MPH, there was an abnormal sound detected. The engine cooler warning light was illuminated. The contact pulled over and drove about five more miles. The vehicle was towed to the local dealer where it was diagnosed that the oil cooler line had detached. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. There was no additional assistance provided. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524819June 1, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
My trailer brake system service light is on. This is due to a faulty wire harness. This issue is also causing the Stabilitrak service light to appear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524905June 1, 2023
POWER TRAIN
*What component or system failed or malfunctioned, and is it available for inspection upon request?- drive transmission while driving at a low speed 25mph or less I stopped at a stop sign and preceded to go while accelerating the truck started to go and immediately stopped moving forward with a high rev on the RPMs I checked to see if maybe the truck died but it was still in drive I put my hazard lights on and shut the truck off thinking for some reason it shut off when starting again immediately did a high rev when trying to accelerate with the gas pedal now this happened for about 10min I a high traffic area I proceeded to push the truck out of the way with the help of some kind strangers, I waited about 20min till starting the truck again and regained drive i went back and forth momentarily only to have the same thing happen again. I had to leave my vehicle in my work parking lot and have my wife drive 1 1/2hr away to pick me up. *How was your safety or the safety of others put at risk? - I had no indication on my dash of any check engine lights luckily I was only going a slow speed and was at a stop sign when the incident happened I obscured a heavily traffic area and I had to push the vehicle to a safe position. *Has the problem been reproduced or confirmed by a dealer or independent service center? - I have yet to get this to a dealer, I currently had towed to my home. *Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warning lamps This vehicle has 80,000 plus miles is used as a family/every other daily driver I have not hauled anything but a vintage trailer that's well within its towing capability I have no warning lamps to even indicate a problem is occurring at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524906June 1, 2023
STRUCTURE:BODY, STEERING, SUSPENSION
Frame of truck is completely rusted out, truck has only 88,000 miles. The body of the truck is in perfect condition with no rust but the frame is shot! This will be over 4,500 dollars to repair, this seems to be a common issue in the Chevy and GMC trucks. I did see on a web site GM had issues on application of a wax sealer on the frames that was thought to be discoverd in 2020. I contacted Chevy at 1-800-222-1020 call center and was told at this time it is out of warranty and thank you for being a valued Chevy customer! I have never had a vehicle in my life of 63 years have a bad frame like this, my wife and I have had over 19 GM vehicles in our life but never a issue like this! These frames are worse than the Toyata Tacoma frames! 10 years old well maintained, frame is shot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524944June 1, 2023
ENGINE
I was cruising down the freeway at around 60 miles an hour when the vehicle started stuttering and shaking and I could not accelerate. The truck couldn’t get out of its own way and was a danger to my family. I took the truck to the dealer where they told me I had a lifter failure. They replaced the bank of lifters on the one side of the engine where the failure occurred and sent me on the way. I’m hearing the lifters is a common issue from multiple dealers. I’m not sure I feel confident in my vehicle any longer. I would prefer the dealer or manufacture to buy it back at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524642May 31, 2023
STEERING, ENGINE, SERVICE BRAKES
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at slow speeds and making a left turn, the steering wheel and brakes became inoperable. The vehicle lost motive power and stalled. The contact was able to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was provided the diagnostic test cost, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V414000 (Steering). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524741May 31, 2023
ENGINE
AFM/DOD leafters collapse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524533May 30, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Chevrolet Silverado 4500HD. The contact received notification of NHTSA Campaign Number: (TBD); Manufacturer Recall Campaign Number: N222375270 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524563May 30, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
UNKNOWN The ignition, steering wheel, and electrical. While driving it flickers off and on, turns off the engine, unlocks my doors and turns on again. Yes, our safety as well as others are put at risk this can cause an accident to happen on the road while driving, most likely to get rear ended. Today it gave me a scare because my 2 year old granddaughter was in the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524348May 30, 2023
STEERING, SUSPENSION, WHEELS
While driving down the interstate hi-way, I heard a pop and my truck started to swerve into the adjoining lane. I turned the steering wheel in the opposite direction and the truck started making a rubbing sound and very hard to steer. I finally got it to the side of the hi-way and seen my passenger side front wheel leaning in. The upper balljoint/control arm broke. Luckily no-one was in the lane next to me or it would have caused a serious crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524352May 30, 2023
ELECTRICAL SYSTEM
dash gauge cluster - ALL gauges drop to "zero" while driving speed, oil pressure, engine temp, fuel, etc., a/c compressor stops working but blower still works
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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