Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11522231May 16, 2023
ENGINE, POWER TRAIN
Several Thousand of these vehicles are experiencing engine/ lifter and transmission failure which can cause accidents and death. There was a class action lawsuit filed against GM and it needs to be offered to all owners of these affected vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522322May 16, 2023
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while her husband was driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, while shifting gear, the vehicle lunged forward. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact stated that the vehicle failed to accelerate or reverse. An independent mechanic arrived at the residence and informed the contact that the transmission and engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522336May 16, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
When I took my 2007 Chevrolet Silverado with 36,000iles for inspection I was informed that two monitors were not functioning. These were the O2 sensor and the O2 sensor heater. Everything else passed. I was told that these may have been subject to a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521978May 15, 2023
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the transmission was slipping and failed to properly accelerate. The contact stated that the vehicle lunged forward while attempting to accelerate. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was later taken to the local dealer who confirmed that transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522066May 15, 2023
ELECTRICAL SYSTEM
The electrical connector vibrated loose at the injector. The mechanic said he has seen this happen before and GM said its because those motors vibrate excessively. It caused my vehicle to run in reduced power mode. In that mode it was lurching forward uncontrollably and it felt like the transmission was banging. What damage will that alone cause in the future? Also, if GM knows there is an issue, why isn't it fixed? Why is the consumer responsible for poor engineering or design flaws? It isn't normal wear and tear or neglect on my part. The repairs including the part and the rental car cost me $640.45! Oddly enough it wasn't covered under any extended warranty or recall so I had to pay out of pocket. Very dangerous and expensive!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522084May 15, 2023
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds the vehicle had stalled. After restarting the vehicle the check engine light had illuminated and the vehicle would not operate in first gear. The vehicle was later taken to the local dealer who was unable to duplicate the failure and no service was performed. The vehicle was retrieved and the failures reoccurred. The vehicle was taken to a different dealer who diagnosed that the engine wire harness was damaged while robbing against the engine components and the harness needed to be replaced. The vehicle was not yet repaired. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521897May 14, 2023
POWER TRAIN, ELECTRICAL SYSTEM, STEERING
Vehicle will start flashing stability control and starts jerking from passenger side. Along with vehicle randomly shutting off while traveling and turning back on with steering wheel slanted (wheels not aligned) and saying “ power steering reduced, drive with care”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521898May 14, 2023
SERVICE BRAKES
Brake assist light comes on at slow speeds and makes braking really hard and truck feels like it’s not going to stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521953May 14, 2023
UNKNOWN OR OTHER
Water leaking from the rear windshield into the vehicle. Large amounts of water into the housing for the rear seatbelts, which is concerning for damage to the seatbelts. There are concerns for mold and electrical issues as well. This is a known issue from Chevrolet and needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521797May 13, 2023
STRUCTURE:INTERIOR PANELS:DASHBOARD
Our dashboard is beyond cracked, repair cost $2100.00 plus. I was told that the dash needed to have a metal brace installed with repair. We used a sun reflector from day one. We have a little more than 25k miles on it and the vehicle is immaculate except for the 3rd brake light leaking which we have tried to repair over and over again another flaw design. We finally got our airbag replaced and now the dash is worse than ever. How are we expected to ever get anything even close to resale value for this vehicle. We paid 36,000.00 We did nothing wrong except be a loyal chevrolet customer for our entire lives. We loved chevy but unfortunately since chevrolet refuses to admit that there is a flaw in these dashboards we would not in clear conscience buy from the company again, it's too bad we wanted to trade it in for a 2023. David Shoemaker The starburst breakage is from airbag replacement the straight lines is chevy defect. I think you should meet us halfway on this at least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521829May 13, 2023
SERVICE BRAKES, ENGINE
Rear passenger side, brakes, locking up keeping the truck from rolling. Replaced the brake fluid line and also both calipers. The brakes are still locking up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521658May 12, 2023
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was taken to the dealer, who informed the contact that the radiator needed to be replaced. The contact related the failure to Technical Service Bulletin: 22-NA-047 (Coolant Loss and/or Coolant Odor). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 40,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521692May 12, 2023
ELECTRICAL SYSTEM
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving 30 MPH towing a trailer and depressing the brake pedal, the trailer failed to slow down as intended. The contact was able to continue driving to the destination. The vehicle was taken to the dealer and the contact was informed that an undisclosed electrical module needed to be added to the vehicle. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 2,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521712May 12, 2023
BACK OVER PREVENTION:DISPLAY FUNCTION
My back up camera is blue. It works intermittently. There is a recall on the exact same problem for 2019 but not for mine. https://static.nhtsa.gov/odi/tsbs/2019/MC-10160418-9999.pdf I don't understand that but it is what it is. I am not paying for it to be fixed since it is an issue in the following year. I don;t think I should have to pay for a software issue. I just thought I would report it. Maybe there will eventually be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521535May 11, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased a certified pre-owned 2020 Chevy Silverado 3500HD (6.6 Gas) November 2021. Within the next few weeks, I noticed brake squeaking that kept getting worse and the truck braking system would not stop like the 2500 I had traded in when I purchased the 3500HD. I had to adjust the trailer brake gain control up to as high as 9 or 9.5, should not have to adjust that high. I had trouble stopping at intersections and quick /emergency braking situations while pulling our trailer. This tells me the truck braking system is not working properly. Prior to leaving on a trip, I was having squeaking noise from the brakes that got louder and louder and more frequent. The dealer (Champion Chevrolet) checked the truck and brakes and told me it had the wrong brake pads and had replaced them. The first time I pulled off the interstate on my trip to Florida, the brakes began to squeak as they did before. This happened during the entire trip. Over the next few weeks after returning from my trip I had a couple of close calls trying to stop at traffic signals. My breaks would not stop me and I went into the intersection barely missing other vehicles. I am almost to the point of parking the truck until the dealer can make repairs that will fix the issues, but we use the truck to pull a trailer that is a major part on our income. I’ve had the truck back to the dealership I purchased the truck from and they keep saying it is a brake pad issue. They have changed the pads twice so far (I think), and within days the squeaking and noise starts again. Periodically I keep getting a message (service trailer brake system) on my dash display that is difficult to get the warning to stop displaying. The trailer brakes had been checked several times and I have hooked other trucks to the trailer and it works fine. So, the issue is with my truck and the braking system. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521600May 11, 2023
POWER TRAIN, SUSPENSION
Back in December of 2018 when I got my truck it only had a1000 miles on it and it has been down shifting hard it jerks hard I have reported it to the mechanic at the dealership at Mitch smith in Cullman Alabama and that said oh it’s supposed to do that well now it’s out of warranty and they said it needs this that and the other
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521352May 10, 2023
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The contact owns 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the radio volumes went from 0 to 100 spontaneously. The vehicle was taken to the dealer, who was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521452May 10, 2023
POWER TRAIN
Vehicle takes 6 seconds before it does a hard shift into reverse. It also has hard jerks when switching gears. In April it was taken to Don Hall in which I was told that is how this model does and nothing could be done even though it was under a paid for extended warranty. The radio display also glitches out and is extremely faulty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521114May 9, 2023
POWER TRAIN
The transmission and transfer case malfunctioned and then failed. It was out in 4wd low to grab a trailer out of our field and I pulled back onto the driveway, put the truck back into neutral, and lost all gears. The truck wouldn’t shift or move at all. Purchased a transfer case motor and installed, but the truck would barely move so I hauled it to a shop for further inspection. Upon inspection of the vehicle I was told that the transmission needs replacing. When the truck initially stopped shifting out of neutral it rolled down the hill and I had to run after it before it hit my fiancé and dog. The vehicle has not been inspected by anyone other than myself and the certified technicians at the shop I towed it to. There were no warning lamps or messages or anything else until after the new transfer case motor was installed at the shop. Then the “service 4wd” warning came on. The truck will now shift itself into neutral when it is driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521255May 9, 2023
AIR BAGS
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while his wife was in a parking lot, she inadvertently depressed the accelerator as she was driving out of the parking lot, she crashed into a light pole with the front end of the vehicle in the center. The contact stated that the hood was crushed back to just before the front wheel wells. The front bumper was also crushed by the impact with the concrete stand that the light pole was attached. The contact stated that the concrete pillar had been moved back a few feet, and the light pole had been broken and bent. The contact said that the air bags had not deployed. The contact stated that his wife had suffered minor facial bruising and bruising to both knees from hitting the steering wheel and the bottom of the dashboard. There were no police or emergency services at the scene. The vehicle had been towed to a collision center and repair work had not started. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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