Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11552584October 30, 2023
STEERING
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, the vehicle failed to steer as needed. The service now message was displayed. The vehicle was restarted three times, but the steering remained inoperable. The vehicle was taken to the local dealer, where the system was reset. The dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired, but the failure recurred. While starting the vehicle, the power steering functionality was inoperable. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552449October 29, 2023
FUEL/PROPULSION SYSTEM
The plastic fuel pump module (GM part # 13510918) has cracked. The top flange that rests against the top of the fuel tank has an approximately 3 inch crack. The indications were a failed EVAP Check Engine Light PO442 (Small leak). The vehicle had less than 35K miles at the time. Contacted dealer who stated that it was a common problem. Also contacted GM but they provided no assistance. This crack could lead to fuel leaking from the top of the tank. The issue required the fuel pump module assembly to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552241October 27, 2023
STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the vehicle was previously repaired at the dealer under NHTSA Campaign Numbers: 17V414000 (Steering), 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control), and 19V645000 (Service Brakes, Hydraulic); however, the failure occurred after the recall repairs were performed. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist and then lost motive power. The trailer brake system, traction control, stabili-trak, TPMS, and brake warning lights were illuminated. The contact restarted the vehicle and drove to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 197,154.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552324October 27, 2023
VISIBILITY/WIPER
Windshield wipers have stopped/paused during operation on two occasions midway through clearing rain from the windshield while driving down the road during rain events. Each time this has happened, the wipers have paused for approximately 2 seconds and then continued working without adjusting the controls. The vehicle is available for inspection upon request. If the wipers had not started working again, I could have lost the ability to see while driving on the roadway. This could have put me and family at risk of crashing, as well as other motorists on the roadway. The problem has not been evaluated at the dealership yet. There has been no lights, lamps or warnings this was going to occur either time it has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552343October 27, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STEERING
I have a 2018 chevy Silverado 1500 crew cab, I’ve been having problems where the truck warning light would come on saying “service stability control” and the truck would turn off when reversing and while driving on highway and the light flickers and the steer wheel would lock up as well, please help me out, I have searched over the web and have seen other people posting about it and having the same problems but yet Chevy has not done anything about it, this is a safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552149October 27, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
As I was driving, the brakes got all Smashy the pedal locked and the brakes started grinding. I couldn’t stop the truck anymore. I couldn’t do absolutely anything I had to stop and hit a divider from a parking structure to be able to stop my truck. My truck is a 2015 Chevy Silverado, I do maintenance all the time I almost took out four cars and injured. These people along with myself. This is uncalled for something is wrong with my brakes. I took a video right after and you see on the video how the brake is just stuck it won’t even go in or anything you hear , a marshmallow sound you feel the grinding it’s horrible .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11552157October 27, 2023
SERVICE BRAKES, POWER TRAIN
Truck shudders, with varying degrees of vibration, emtek applying brakes. It is especially rough when applying brakes on the highway as it feels like it could lose steering control. Shaking is also very noticeable at slow speeds. Have had rear brakes serviced and problem persists. As of this month, the "service ESC (electronic stability control)" light has come on, along with other faults on the dash. VIN does not indicate unrepaired recalls, but this issue makes the drive feel dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552201October 27, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at approximately 25 MPH and traveling down a 5 percent grade hill, the brake pedal depressed to the floorboard on several attempts. The vehicle failed to slow down. The driver continued to pump the brake pedal. The contact engaged the parking brake. The service trailer brake system and the engine warning lights were illuminated. The contact had an independent mechanic reset the brakes. The vehicle was taken to the local dealer, where it was diagnosed that the brake master cylinder booster system needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 49,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552016October 26, 2023
UNKNOWN OR OTHER
water leaking across head liner/ rear sliding window junction. leaking on to granddaughter in child seat. bought truck new, may of 2020. garage kept, day and night. less than 22,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552032October 26, 2023
ENGINE, POWER TRAIN
2023 Silverado 1500 3.0 Duramax. Transmission failure and engine overheating at 5k miles. I was towing a trailer when the 1st transmission failure occurred. The engine shut off, and said shift to N to start while coasting with loss of power braking. I was able to get started but transmission would slip when shifting above 1st gear. I had to tow to the nearest level point to safely park the vehicle, for fear of rolling backwards down 8% grade. At that point the computer was showing engine overheat loss of power warnings. GM roadside assistance towed to nearest dealer, refilled transmission with fluid, and put me back on the road for it to fail again in traffic (loss of power / unable to move). I have now been without vehicle going on 30 days and worry there is more wrong with the vehicle than just a blown transmission (latest GM diagnosis with no repair eta). For a few hours prior to failure I noticed what seemed like the transmission hunting for gears at lower speeds (0-25) with hesitation. Could have been slipping. And also noticed strange / louder than usual turbo noises. I worry the system is generating too much pressure or has mixed oil with coolant somewhere, based on finding atf, coolant, and engine oil near the overflow and all over the bottom of the vehicle. GM support has been atrocious and someone should step in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552076October 26, 2023
AIR BAGS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V054000 (Air Bags), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552139October 26, 2023
STEERING
While driving power steering went out and then eventually came back. Would happen periodically while driving, very inconsistent but put me in dangerous situations s while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551831October 25, 2023
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and was hesitating and jerking while changing gear. The vehicle was taken to the local mechanic who determined that the transmission was faulty. The vehicle was later taken to the local dealer who confirmed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551843October 25, 2023
SEAT BELTS
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the driver’s side seat lap belt cable was fractured at the frame. The contact removed the rubber boot and noticed there were only three strands holding the cable together. The contact stated the failure might have occurred during the crimping process during production. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the seat belt needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that there was no warranty coverage for the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551853October 25, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the contact drove over a bump in the roadway and heard an abnormal sound. The contact pulled over to inspect the vehicle and noticed that the subframe underneath the vehicle was extremely rusted. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and charged the contact for a new subframe. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551871October 25, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While going through an S curve the dash lights went dark and engine quit while pulling a trailer. Had no power steering or brakes. Put it in neutral and was able to get engine started again before hitting a car coming from the other direction. On initial start up, there was a message "action required, open then close driver window". All dash settings for radio, information and media had to be reset. This is dangerous, vehicle shutting down randomly, as it could cause accident and injury or even death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551881October 25, 2023
SUSPENSION
My 2011 Silverado has a very clean body, but the frame is completley rusted out. If you Google frame issues on these trucks you will see that many people are having the same issue and GM is doing nothing about it. I think GM should have to buy back these trucks as my truck went from being worth $12000 to being worth nothing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551933October 25, 2023
POWER TRAIN
At 143,000 miles my transmission stopped transmitting engine power to the wheels
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551520October 24, 2023
VISIBILITY/WIPER, STRUCTURE:BODY
Windshield trim flew off on the Highway could of struck another vehicle. But thankfully no one was behind us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551374October 23, 2023
STEERING
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 15 MPH, the steering wheel became firm intermittently making it difficult to maneuver the vehicle. The power steering warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall. The failure mileage was approximately 100,000. The VIN provided was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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