Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11555257November 15, 2023
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the message "Service Trailer Brakes" was displayed. The contact stated that the failure occurred whether hauling a trailer or not. The contact stated that the failure had been occurring more frequently. The vehicle was taken to the dealer, where an unknown electronic trailer hitch part was replaced; however, the failure persisted. The vehicle was not repaired. The contact related the failure to TSB Number: 14515. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555071November 14, 2023
ENGINE
On October 2, 2023, the check engine light starting flashing and loss of power while driving. I was not far from the dealership where I purchased the truck on September 12, 2023, with 29.000 miles. They did diagnostics on it and found that the engine/powertrain computer/module needed factory reset. Then on October 17, 2023, I started my truck and heard what sounded like a knocking sound in the engine. It quit after about 1 minute during cold start. The next day it sound got worse, so I drove it into the dealership to have them look at it. There were no warning lights or any other warning signs. Was told by the service advisor after showing them the video I took of the noise that the lifters have failed. The repair was done a week later and that did not fix the issue. I was told the truck needed a full engine replacement. I'm very fortunate that I was not driving at the time when this failure happened, or I could have had an accident. It is now almost a month later and I'm still waiting on the engine to arrive for replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554865November 13, 2023
ENGINE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while starting the vehicle, the ignition got stuck in the start position. The vehicle became inoperable. No warning light was illuminated. The vehicle had not been diagnosed. The vehicle had not been repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554731November 12, 2023
UNKNOWN OR OTHER
Frame severely rusted through at back of cab by gas tank. Dangerous life threatening if frame would break. On 98,000 miles on vehicle. Was taken to same dealer for all oil changes and repairs and was just told of this issue. Very upset as we have been chev owners for almost 50 years!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554470November 10, 2023
POWER TRAIN
Transmission sounds different and clunks lightly once in a while. There is a known problem w this type of transmission but GM is not accepting it as a recall concern and many dealers are ignoring repairs are needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554482November 10, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
While drive 70mph on the highway the service steering column lock message displayed and the steering column locked. The service traction control warning displayed and vehicle traction control system began malfunctioning and tires began locking up. Break system failure message displayed, vehicle lost power to functional breaking capability. Trailer breaks disabled warding displayed, service required. Service ECS message displayed. Control of vehicle was lost, was able to naturally decrease speed and no accidents occurred. During this time, all control of breaking system was lost and steering function was lost. There was minimal traffic and I was able to turn my hazards on. Vehicle came to a complete stop in the right lane of the highway which could have cause a fatal crash. Intermittent steering functionality resumed after vehicle stopped allowing my to drive 5 mph to the exit ramp to move to safety. During this time, break system was not operational and potentially could have continued to cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554528November 10, 2023
UNKNOWN OR OTHER
The rear power sliding window in my 2020 Chevrolet Silverado 1500 LT leaks whenever it rains. The leaking water enters the cab and runs down the back interior wall of the crew cab and saturates the insulation material and the carpeting on the floor. The moisture has caused the seat brackets that attach the seat to the truck to rust and it has also caused mold inside the cab. I purchased a DIY mold test kit and it was positive for mold. My kids and I have allergies and this is causing issues with our health and if it continues it could cause serious health problems. This known issue of the leaking rear window is very widely discussed on many different gm truck forums and internet sites yet gm will not take ownership of this obvious problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554558November 10, 2023
STEERING, ELECTRICAL SYSTEM
Electric power steering ,loses power ,on board computer lost memory ,clock went 0,active fuel management mileage recorder to 0,M/L smog number to no ready
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554598November 10, 2023
SUSPENSION
There is a noticeable clunking or knocking noise from the rear suspension, possibly the leaf springs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554320November 9, 2023
ELECTRICAL SYSTEM
It's a known issue that 2020 and 2021 Chevy Silverados have a malfunction in the tailgate where it automatically opens while driving, opening the driver-side door, or even locking and unlocking the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554371November 9, 2023
STRUCTURE:BODY
Back window leaked. It was a heavy mist all night, not even heavy rain yet, and when we opened the passenger back door in the morning around 7:30 am, we found a pool of water on the back seat and water running down the seat. When I checked the forums, there is an abundance of complaints about the back windows leaking in Chevy trucks for many years now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554400November 9, 2023
ELECTRICAL SYSTEM
While parked and not running, this truck started on fire and burned throughout, causing a fire to a truck parked near it and a home near it.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11554175November 8, 2023
SERVICE BRAKES
low RPM braking failure. Power assistance fails at low RPM (around 500 - 600) requiring me to apply full body weight to brake pedal to get vehicle to slow and stop. This is a well known and documented problem, but NHTSA won't extend a recall for this issue even when issuing recalls for same problem on other GM trucks, why?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554200November 8, 2023
AIR BAGS
The drivers air bag actuator activated in a front end collision but the air bag didn't deploy.I explained the problem to the collision center of the dealership where the vehicle was taken.The insurance company has assigned an adjuster. There were no warning lights
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11553922November 7, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that on several occasions while driving at various speeds, the vehicle started to lose motive power and then stalled. The contact stated that on most occasions, the vehicle was restarted after one attempt. The vehicle was taken to three different dealers on several occasions however, the failure could not be duplicated. The vehicle was then towed to a dealer where it was diagnosed that the Fuel Pump Driver Module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554077November 7, 2023
SUSPENSION
Today while driving , the upper ball joint separated from the control arm, causing the truck to pull hard to the right. I was able to keep from wrecking the truck. While doing research it seems that this is a common occurrence with the Silverado Trail Boss and the Sierra AT4. I read a safety recall report on these vehicles, 21V-718, after reading this, it's exactly what happened with my truck. Ball joints is rusting and corroded. Vehicle is able to be inspected upon request. If I had been on the freeway traveling, it would have caused a severe single or multiple car accident as I lost control to steer. No symptoms leading up to the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554102November 7, 2023
ELECTRICAL SYSTEM
The integrate trailer brake control system malfunctions when a trailer equipped with solar panels is hooked up. I recently rented a newer travel trailer and kept on getting a warning that the brake control system was disengaging. Every 30-60 seconds the system would connect and the quickly disconnect. I troubleshooted by hooking up a trailer without solar and the brake controller worked as intended. I also troubleshooted with the trailer by hooking up a 2015 Ford F-350 and the trailer brakes worked as intended. This is a known issue among the 2024 Chevy 2500 and 3500 owners that have reported the same issue. Replacing the trailer control system does not fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553748November 6, 2023
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, an abnormal, pinging sound was coming from the vehicle before the vehicle started to lose motive power while depressing the accelerator pedal. The contact stated that several unknown messages had flashed on the instrument panel during the failure. The vehicle was taken to a dealer where the contact was informed that the cause of the failure was due to the lifters. The lifters were replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,500. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553779November 6, 2023
SERVICE BRAKES
1: BRAKES CONCERNS: I feel unsafe driving my truck. Brake pedals gets stuck, seems like a brake vacuum pump issue. Vehicle keeps slowly rolling forward or backwards even when brakes are applied. Even worse when on an inclined road, the truck will not brake properly as it should. It is very dangerous to my safety and others. It comes and goes, but it seems to be getting worse now. I have made an appointment to Chevy so that they can inspect it. But I am sure they wont help me since my truck is slightly over the manufacturers warranty. As always I know they will try to sell me an extended warranty. I fear this issue will get me in an accident. I have also looked online and have read a few articles about 2017 Chevy Silverado owners who are having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553819November 6, 2023
UNKNOWN OR OTHER
My backup camera is not functional and it stopped working in April a month after I purchased the vehicle before my lease expired in May. I took it into the dealership for a software update and they refused to do anything without charging me a $160 fee.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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