Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11553619November 5, 2023
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
Due to multiple electrical issues causes my stabilitrac, lane assist and power steering assist to cut out. After reading multiple forums and speaking to other owners many of these trucks have the same issue and Chevy isn’t addressing at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553689November 5, 2023
UNKNOWN OR OTHER
TOOK VEHICLE TO DEALER TO GET AN ALINGMENT, THE DEALER SAID COULD NOT DO THE ALINGMENT BECAUSE FRAME WAS BROKEN, UNDER CLOSER INSPECTION FOUND OUT THAT FRAME IS RUSTED AND DETERATING IN MANY SPOT INCLUEDING REAR LEFT SECTION AND REAR RIGHT SECTIONS, ON LEFT NEAR FUEL TANK, CROSS RAIL FOR FUEL TANK, THAT ATTACH FUEL TANK TO VEHICLE, ALSO CROSS MEMBER THAT ATTCH SHOCKS ON REAR TO TO FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553597November 4, 2023
POWER TRAIN
On 6.22.23 at Lake Powell AZ this truck transmission locked up twice and nearly threw the wife and I through the windshield, very traumatic!! Happened towing a boat entering highway, had to pull to a narrow shoulder. Jarred our bodies, seatbelt into shoulder/chest. The engine light came on, had truck towed to Flagstaff Chevrolet. Had it 3 weeks. Drove home to Huntington Beach, CA without issue. Drove fine until 10.21.23 when engine light came on. Took truck to Delillo Chevrolet on 10.30.23 where purchased, they diagnosed, said Flagstaff Chevy did not program trans. computer correctly, programmed and said it was good to go. Picked up truck on 10.30.23, drove about 50 miles 11.2.23 to work and back, that night went to drive and the engine light was back on. I turned off an hour later. I drove it the next day no engine light, leaving physical therapy for my recent shoulder replacement, going 40 mph when it did the same thing it did in June! It jolted me two times nearly hitting my head on the steering wheel. The transmission shifted to 1st gear, certainly red-lining the engine. I drove the truck slowly to Delillo, just a few miles away. I told the service manager I can never drive this truck again, it is unsafe, traumatizing waiting for this to happen again. I would never put my family in this truck again. It has caused me physical and emotional trauma. The vehicle is unsafe, the jolts caused my new shoulder to hurt. It is devastating to think what would happen if I was at freeway speeds. Others need to know about this issue as well. Thank you so much for your time and what you do to ensure the safety of vehicles on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553366November 3, 2023
ELECTRICAL SYSTEM
The GM brake controller will disconnect with the trailer being pulled. You get a message on the information center that the brake controller has lost connection with the trailer or no trailer brakes are available, something to that effect. This has happened up to 5 times in one day. You never know when this will happen. Pulling a 7,000lb trailer and not knowing when you will have 'no brakes' is dangerous. I bought the truck to pull my RV trailer, now am afraid too. I brought my truck into a dealer and first was told "the issue is in the trailer". There is a bulletin saying the issue is do to 'the solar panels or solar generator', I have nether, just one lead acid battery. Then was told 'they don't know what they can do'. I've been in contact with other that have the same make, model, and year that is having the same issue ! I now have a very expensive vehicle that I can't do with what it was advertised it could do !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553462November 3, 2023
UNKNOWN OR OTHER
Frame is extremely rusted. Integrity of the frame is compromised making vehicle unsafe to drive. Vehicle is available for inspection. If the frame breaks, I and others involved in the possible resulting crash would be injured and/or killed. The independent service center inspected the frame and confirmed the damage due to the manufacturing defect. The vehicle was inspected by the dealer that sold me the vehicle: Mark Wahlberg Chevrolet, 833-699-0792, 3900 West Broad Street, Columbus, OH 43228, before they sold it to me and they claimed it passed their thorough inspection. I purchased the truck on 6/28/21, 28 months ago, and have driven it 7,044 miles. The truck has been driven 92,971 total miles. The frame should not be rusted to the extent it is now and should not have passed the dealer inspection until it was repaired. The rusted frame IS the warning prior to the failure and the rust first appeared years ago on this truck and on many other Chevrolet and GM trucks. General Motors and Mark Wahlberg Chevrolet likely know about this frame defect and should be made responsible to fix it or refund the $20,000 I paid for the truck or other agreed upon compensation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553139November 2, 2023
STEERING, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I've had continued issues with components that are electrical . The interior electrical items go wonky, radio touch screen will blink back and forth between two screens for several minutes. Sometimes the sir and radio will just turn on with no key, this is random. It will also turn on off then on again after removing key. The ac has begun to randomly stop working(, blowing cold or at sufficient correct speed) all these occurrences are random, have been checked, unable to duplicate or correct. Bigger more serious issues . The steering and loss of power and hesitation in transmission. My steering went horribly bad. It was replaced and it's still bad and the power module in new unit is bad.. again waiting for s new tech and pinion. (It's been ridiculous with the strike) the steering for several months has been extremely sloppy causing the truck to wander and it's very unsafe. Over the last couple months there's a hesitation when stepping on the gas. As well as a loss in power while driving and far too much gas is required to get it going. The truck purrs when idling but it's losing power. I've stayed on top of the maintenance.. I've had everything checked. These electrical issues have become more than annoying. They are now unsafe, becoming very expensive and have resulted in my having to rent a vehicle. I see there have been many complaints over steering, transmission and electrical. It's time to do something about these unsafe issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553162November 2, 2023
ENGINE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving approximately 55 MPH, the vehicle lost motive power. The active fuel management had become inoperable. The check engine warning light was flashing. The vehicle was taken to the local dealer, where it was diagnosed and determined that the lifter needed to be replaced in the engine. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and offered to assist with the parts. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553164November 2, 2023
ENGINE
Engine oil cooler lines began leaking oil at 800 miles. Oil leak appears to be at engine connection for line. Took to dealer where vehicle was purchased. They added dye to engine oil and clean up evidence of leaks. Told me to drive for 300 miles and call if it leaked again. It leaked again and dealer is non responsive to request for repair. Will try another dealer. Leak is significant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553217November 2, 2023
ELECTRICAL SYSTEM
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while stopped at a STOP sign and attempting to drive off, the doors locked, the vehicle lost power steering functionality and lost motive power and stalled. The contact was able to shift into neutral and move out of the way of traffic. The contact then restarted the vehicle and drove to his destination. The contact stated that the failure had occurred twice. The dealer was contacted and made aware of the failure. The contact stated that a representative inspected the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553008November 1, 2023
SERVICE BRAKES
Truck does not stop have to apply hard brakes and even then truck won’t come to a complete stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553114November 1, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Recently purchased a 2024 Chevrolet Silverado Hd3500 and use it to haul a 40' 5th wheel toyhauler. Several instances when I connected the RV electrical cord to the truck I would see a "check trailer wiring" message. Along with this message I noticed there was no current going to the RV brakes. I had several technicians look into matter, but could not find a resolution. Later my brother sent me a YouTube related to this problem. It appears that if the RV has solar cells for power or the RV generator is running, the voltage on the RV battery is affecting the truck sensors and disables the brakes. This can be a life threatening issue for the vehicle driver or others on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553127November 1, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving at about 40 mph and went to brake and the brake pedal went to the floor with multiple lights appearing on the dash including a warning "brake system failure max speed 43 mph" as well as "service ESC". The brake light went on as well as the ABS light and the check engine light. Brakes were not fully functional and were like old manual brakes that you had to press hard on to slow down. I was fearful getting back to the house. Multiple warnings appeared on my Chevy app. Today I started to move in the driveway to clean up as I am taking to dealer tomorrow. All lights are off and the brakes now appear to work. The warnings are off of the app now (curious as to why for such a potentially lethal event) I have screenshots of the dash warnings but neglected to get a screenshot in the app. My fear is that the dealer will blow this off and the app shows all is good only to leave me drive this for them go out again. This is a signifivant safety issue for Chevy (and for my family)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552780October 31, 2023
SERVICE BRAKES
This problem concerns faulty emergency brakes. The issue was discovered in the driveway, when I engaged the parking brake with the vehicle in park and my foot on the brake. The Service Emergency Brake light came on and stayed on. When the problem was investigated at the dealership, it was found that the brake pad abradable material had delaminated from the brake shoe and was floating loose inside the drum. This same condition was found on 3 of the 4 brake shoes. Based on the appearance of the parts it did no appear they fell off when the parking brake was engaged, but had been loose for some time. With loose parts floating inside the brake drum sooner or later they will move and could lock up the rear wheel. The Chevrolet service department did not seem to be concerned with condition. A big concern is that the parking brake needs to be engaged to discover the issue. Many people rarely if ever engage their parking brake and could be driving around with loose parts in their wheels. The fact that this happened in just three years indicates the parts were produced with a faulty bond material. The abradable should never just fall off. On a backup safety system that is required on all vehicles, this issue should be taken more seriously by the manufacturer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552823October 31, 2023
STEERING
On October 31st while driving my vehicle my power steering light came on stating ESC POWER STEERING Failure/Issue. This caused me to have no power steering. I was able to safely stop the vehicle. I restarted it numerous times with the same message showing up. About 5-10 minutes later it started with no issues and without the same power steering message. This is extremely dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552827October 31, 2023
ELECTRICAL SYSTEM
The volume to the vehicles infotainment system was unexpectedly set by the system to the highest setting without my input while listening to XM radio. My attempts to lower the volume via the volume control knob and steering wheel volume adjustment would lower the volume slightly but the rate the system increased the volume was faster than I could lower it. My safety was put at risk because initially the loud volume shocked me and caused me to panic trying to lower the volume so I can hear my surroundings while attempting to drive in city traffic. My safety was also at risk because my watch alerted me to a volume level that causes permanent damage to my hearing. I have not reported this to the dealer or independent service yet. The vehicle has not been inspected. There were no other warning messages or symptoms to the problem prior to the failure. Today was the first incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552881October 31, 2023
POWER TRAIN
We are experiencing Vehicle shuddering and or shaking when accelerating and Jerking while shifting the vehicle. Originally discussed with dealership during routine oil change and thought that it was possible connection with the auto stop/start so no further action taken. Problem has worsened to now affect ability to tow trailer and or use vehicle. Vehicle has already had engine replacement at 41k due to engine oil coolant line failure. Current mileage at 86k. We do not feel comfortable driving the vehicle at this time so it is parked awaiting service appt with dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552896October 31, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2012 Chevrolet Silverado 2500. The contact stated while driving at various speeds, a message indicating that the DEF system had failed was displayed. The contact stated that the vehicle was taken to several unknown dealers, where the O2 sensor, a diesel injector, and other unknown repairs were performed; however, the failure recurred while driving. The contact stated while driving 65 MPH, a message indicating that the DEF system had failed was displayed. Additionally, the vehicle went into LIMP Mode and gradually decelerated. The contact was able to drive to the nearest independent mechanic, where it was diagnosed that the DEF system, fuel pump, and oxygen sensor had failed. The vehicle was repaired; however, the contact was concerned that the repair was temporary. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552541October 30, 2023
STEERING, ELECTRICAL SYSTEM
I was turning at low speeds and my power steering kept going out temporarily causing my steering wheel to jerk abruptly. While this was happening the dash lights and radio all went blank, turning on and off. Huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552547October 30, 2023
POWER TRAIN, STEERING, WHEELS
My truck starts shaking when I attempt to speed up or slow down, and it hesitates, shudders, and engages in a hard shift when changing gears. My mechanic could not fix it. Has been happening since Dec. 2018. Why is there no recall on this major issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552557October 30, 2023
SERVICE BRAKES
Break assist light came on and Truck was very hard to stop. Break pedal got very hard. Took to a auto repair and they said it was the air break assist pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado