Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11757341August 17, 2026
POWER TRAIN
VIN: [XXX] Make/Model/Year: 2020 Chevrolet Silverado 3500HD, Duramax L5P, Allison 10L1000 Recall: N242454440 / N242454441 (NHTSA 24V797) Description: Vehicle had N242454440 completed May 2026 (TCM software update for harsh shift / wheel lockup). On XXX at 103k miles, vehicle exhibited same defect: harsh downshift 8th-9th gear, CEL on. Diagnosed as TCM failure per N242454441. Vehicle at O'Reilly Chevrolet Tucson since XXX (18 days out of service as of XXX). Dealer states TCM on national backorder, SPAC ticket opened, no ETA. Dealer denied courtesy transportation stating out of warranty at 103k, despite recall being federal safety recall with 15yr/150k special coverage. This is failure of remedy for safety recall that can cause momentary rear wheel lockup. No parts available, no transportation provided. What I want: GM to provide rental coverage and expedite TCM repair per recall obligations. Owner: [XXX], [XXX], [XXX], [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757362August 17, 2026
UNKNOWN OR OTHER
After grocery shopping, I was putting items into the back seat on the floor of the truck. I lifted the seats to allow for more room. I went to push an item to the far side of the truck to allow for more room. During this action, I put my left hand down with my knuckles facing the floor to provide leverage. without realizing where I was putting my hand, I placed the middle segment of my ring finger directly on the edge of the mechanical-jack and put my weight onto it. The jack is not covered and is black (the same color as the carpet). The edge of the jack has sharp burrs. As a result, I was cut across the entire middle segment of my ring finger and slightly on the knuckle of my middle finger.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11757367August 17, 2026
POWER TRAIN
Automatic transmission failed due to code P0722 (Output Speed Sensor signal lost). The vehicle experienced sudden loss of propulsion, violent/harsh shifting, and severe drivability issues while operating on the highway. Loss of forward motive power at high speeds creates an immediate collision hazard. The vehicle was previously serviced for transmission issues but the defect recurred. The vehicle remains parked and inoperable due to safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757391August 17, 2026
UNKNOWN OR OTHER
My 2022 Chevrolet Silverado 2500HD does not bear the certification label required by 49 CFR Part 567. I bought it used from a franchised Chevrolet dealer in April 2024 and am the current owner. The date reported is the date I examined the vehicle and confirmed the label was absent. This is not an incident, and I do not know when or how the label came to be missing. I checked the driver-side hinge pillar, door-latch post, door edge, and surrounding areas. The only labels present are: a GM trailering label (10,000 lb GVWR, 26,000 lb GCWR, 6,390 lb rear GAWR, no front GAWR, no FMVSS conformance statement); a Tire and Loading Information placard (states seating capacity, a 2,111 lb occupant-and-cargo limit, and tire sizes, but no GVWR and no GAWR); and a cellular module sticker with no weight information. Nothing on the vehicle states the manufacturer, the month and year of manufacture, the GVWR with front and rear GAWR, and the FMVSS conformance statement. A 2023 GMC Sierra 3500HD I photographed for comparison bears all of it. On the panel below the trailering label there is a rectangular area, distinguishable from the surrounding paint, with adhesive residue visible and palpable. I report this without characterizing it. The practical effect is that I cannot determine my front or rear gross axle weight rating from the vehicle. This truck was also built with a factory-reduced 10,000 lb GVWR rather than the approximately 11,350 lb published for the same configuration, and the certification label is the one document that would display the certified ceiling alongside the actual axle capacities. Photographs of every label present, of the comparison label, and of the residue area are attached. General Motors has not provided the VIN-specific build record or any record of whether a certification label was applied at assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757522August 17, 2026
ENGINE
The check engine light indicate P0016 crankshaft camshaft position. It has been diagnosed by a mechanic that the timing belt is stretched. Chevrolet has redesigned these parts due to the premature failure but has not issued a recall to install the redesigned parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757236August 16, 2026
ENGINE, POWER TRAIN
I have a 2022 silverado ltd with the 6.2. I purchased the truck about a month and a half ago the previous owner had the 40 weight oil recall completed prior to my purchase. I had the oil changed when it said 45 percent life remaining far before it was due a certified chevy dealer completed the oil change with the 40 weight correct oil. Well about 8 days ago I went out and started the truck and heard a clunk sound like a failing starter would make. So later that day I notice a ticking noise as well as a chirping noise. Coming from engine bay. I made note of it. Ever since the noise began I have kept close eyes on it the ticking and chirping rise and fall when I give it gas. Yesterday when I started it the clunk noise happened but this time I felt a shudder or stutter I looked at the rpms and they didn't move at all with the shudder. I have an appointment Monday morning to take it to the dealer I looked into the recall for the thicker oil. And learned that this motor is pretty much junk and multiple issues I haven't driven it since yesterday because the issues I'm having correspond with complete engine failure at any point and I do not want to be on the highway and it happen that would put me and other motorist at risk injury. There has been no warning lights no engine light just the initial clunk the first time and since that it's just been getting worse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757266August 16, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Everything on the dash flickered and during that the vehicle started losing light meaning headlights and emergency lights, shortly after it completely stopped without any power. We were on the side of the interstate and it was very scary. There were no warning message be fore any of this occurred. There also wasn't any problems before then. We are waiting on the next business day to have it inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757271August 16, 2026
POWER TRAIN
While launching a boat. Truck was in park and boat off the trailer. I was out of truck 30' on the dock reaching for boat rope ( was a single person boat launch). I heard a loud pop and the truck went into the lake till it hit the dock. Several witnesses to this story. Glad I didn't have to go behind the truck to undo my boat winch. I would have been killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757276August 16, 2026
ELECTRICAL SYSTEM
The key will not release from the ignition when in park. This is all over the internet as a very big problem. People are bypassing the ignition interlock so they don’t have to leave the vehicle unattended with the key in the ignition inviting theft. Therefore while driving the ignition could be cut off and the key can come out. This is a huge safety issue. This will kill people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757318August 16, 2026
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
Vehicle suddenly stalls and reduces speed at different times with no warning. At first it would show that message after car washes or rainy days but now randomly it’ll reduce speed in unexpected moments causing safety concerns. It reduces speed, stalls, drives forcefully, and shows a “reduced acceleration drive with care”. Sudden stalls have become a danger to my family and myself as we depend on this car to get to and from on a daily basis. Dealership states it’s the TCM but not covered under warranty. But the vehicle is new how is it that it already has defects
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757103August 15, 2026
ENGINE
Dfn failure Cylinder 6 140,000 MI oil changes done at 20% using nothing but mobile one full synthetic 0w 20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757187August 15, 2026
FUEL/PROPULSION SYSTEM
Main bearing failure at highway speed. Engine replaced by GM under warranty. Vehicle had the recall service done prior to the failure, the recall test and different oil was inadequate to predict or prevent this failure. Vehicle was serviced by the dealer for all oil changes on time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757202August 15, 2026
ENGINE
The motor seized. My life was at risk. I was on the highway. The vehicle was reported to the Chevy dealership and diagnose that the motor is locked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756893August 14, 2026
ENGINE
* Engine/ Yes available for inspection. * Has not happened yet, however the risk exists. * Yes, oil consumption and has been confirmed by dealer and monitored every 1,000 miles. * Been inspected by local dealer only. * Yes, low oil pressure light came on. I was 2 qtrs. LOW, XXX My vehicle was inspected and according to them "passed". 0W-40 was introduced and a new oil cap indicates the change. GM explains that it is acceptable to burn up to 2 qtrs. of oil between oil changes. They have me come to the dealer every 1,000 miles to check the oil level. I came back from a work-related function, putting approx. 220 miles. It was time for oil level inspection, and my engine was found to be 1/2qtr. LOW. I ask them to top it off and I was told; “we do not stock this oil in bulk; you have to buy a qt. and we'll put it in." I have been a car owner since I was [XXX], now [XXX] and have never heard such nonsense in my life. In fact, in my lifetime, I have NOT experienced engine burning oil. This is a 6.2 liter with 57,700 and my fear is that something catoptric will happen to the motor resulting in no recourse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756905August 14, 2026
STEERING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
3 weeks ago all the warning lights went off. The vehicle is still under warranty. I brought it to the dealership. They denied the warranty because of mud that was caked on the undercarriage damaging the wiring and steering assembly. This truck was used on a dirt driveway that gets wet and muddy during the spring. That is what a truck is for. I believe there is a manufacturing defect that caused this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756917August 14, 2026
ELECTRICAL SYSTEM, STEERING
COMPONENT: Electric power steering (EPS) and electrical/power distribution. Available for inspection. FAILURE: My 2015 Chevrolet Silverado 1500 LT (5.3L, 4WD) intermittently loses EPS assist during tight low-speed turns; steering becomes suddenly and severely heavy. On one occasion the engine shut off completely while I was turning - steering went heavy immediately before the stall. The same events bring random Service StabiliTrak warnings, Tow/Haul messages I did not request, and loss of stereo audio and turn-signal chime, sometimes together. Shutting off, opening the driver's door, waiting a minute, then remote starting restores normal operation - modules appear to reset when the truck fully powers down. SAFETY RISK: Loss of steering assist plus complete engine shutdown occurred while turning. Losing both in traffic could readily cause a crash. RECALL: NHTSA 18V-586 (GM 18289, EPS Loss of Steering Assist) was completed on this VIN 2018-10-11. Eight years later the vehicle still loses steering assist, now with engine stall. GM's Part 573 report states the remedy only reduces EPS current draw so voltage stays above the 8.8V cutoff; it appears inadequate here. GM TSB 18-NA-161 describes this same symptom set and attributes it to high-resistance battery cable connections, a poor BCM ground at G218, a shorted B+ cable at the starter solenoid, or a faulty battery - a hardware condition never made subject to recall despite causing engine stall and loss of steering assist. INSPECTION: Hotchkiss Auto could not recreate the failure; the vehicle set numerous codes across multiple modules, making the fault impossible to isolate. Not inspected by manufacturer, police, or insurance. No crash, injury, or fire. PRIOR REPAIR: Two months ago I cleaned and tightened two grounds (front passenger wheel area, under driver's dash). Symptoms stopped two months, then returned. WARNINGS: StabiliTrak and Tow/Haul messages precede and accompany the failures. First appeared June 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756980August 14, 2026
VISIBILITY/WIPER
I needed a replacement driver-side windshield wiper arm for my 2023 Chevrolet Silverado 1500 LTZ Z71 with factory rain-sensing wipers. GM's electronic parts catalog directed the Chevrolet dealer to part #23387855. The dealer physically compared the part to my original arm and confirmed it was the wrong shape and would not fit. The dealer opened a formal Catalog Omission/Error (COE) ticket with GM. I was then informed that GM redesigned the wiper arm on my truck. The correct redesigned arm has been ordered, but I was told there is no estimated availability date and that it is not currently available through GM dealerships or GM's parts distribution/warehouse system in North America. This is a safety concern because a damaged or failed wiper arm could leave an owner without proper windshield visibility during rain or severe weather. I am also concerned that the passenger-side arm may have the same catalog and availability problem, although this has not yet been confirmed. I am requesting that NHTSA investigate whether this issue affects both wiper arms and other 2023 and newer Silverado 1500 trucks with this wiper configuration nationwide.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756993August 14, 2026
SEAT BELTS:FRONT:ANCHORAGE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while his son was stopped at a gas station, while buckling the seat belt, the floor anchor pretensioner cable snapped off. The contact stated that there was no warning light illuminated. A Chevrolet dealer was contacted and stated that the VIN was previously under recall, and the vehicle was repaired in Maryland in 2016 under NHTSA Campaign Number: 16V209000 (Seat Belts). The vehicle was recently repaired at Lancaster Chevrolet in Lancaster, SC (1616 Charlotte Hwy, Lancaster, SC 29720), and the contact stated that the vehicle would be covered under warranty if the mileage was under 184,700 miles. The contact paid out of pocket to have the cable replaced. The cause of the failure was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756996August 14, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
The infotainment/control module in my 2024 Silverado 3500HD failed unexpectedly while I was traveling cross-country. The module is available for inspection upon request. Prior to the failure, I did not receive any warning lamps or messages. When the system failed, I lost access to multiple camera systems integrated into the vehicle, including backup and visibility-assistance cameras used to aid lane changes, parking, maneuvering, and identifying obstacles around the truck. Due to the size and height of this vehicle, these cameras provide important visibility of areas that are difficult to observe directly, including pedestrians, cyclists, and children who may be below the driver's line of sight. The loss of these camera systems reduced situational awareness and increased the risk of a collision while backing, changing lanes, or operating the vehicle in crowded areas. The failure also disabled navigation, hands-free functions, audio, WiFi connectivity, and access to vehicle settings controlled through the infotainment system. The vehicle was inspected by a Chevrolet dealer in Cape Cod, Massachusetts. The dealer attempted a software reflash to correct the issue; however, the procedure rendered the unit completely inoperable. The dealer confirmed that the module required replacement and quoted an estimated repair cost of approximately $1,500. The required replacement part was unavailable, and despite contacting numerous Chevrolet dealerships, I was unable to obtain a repair during my trip. As a result, I was required to continue operating the vehicle while towing a large trailer for an extended period without the camera systems and related functionality. I have also become aware of GM Service Bulletin PIC6630B, which indicates that GM has identified this failure mode and that it is not an isolated occurrence. Given that a single module failure can disable multiple safety features, I request that it be evaluated by an independent authority accordingly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757005August 14, 2026
ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated and independently turned off. The vehicle was taken to the dealer, but the failure was not duplicated. The failure reoccurred. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. The contact stated that several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road, and the vehicle was turned off. The dealer was made aware of the failure. The contact was advised to take the vehicle to an alternative local dealer. The vehicle was restarted and taken to the alternative dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that when the vehicle was purchased in 2019, several warning lights were illuminated. The vehicle was taken back to the dealer several times; however, the failure was not duplicated. The contact stated that at one point the vehicle was at the dealer for more than thirty-two days and the failure was not duplicated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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