Chevrolet Impala Complaints

10,446 consumer complaints on file.

#718577February 10, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THIS PROBLEM HAPPENED WHILE THE CAR WAS IDLING IN "PARK". THE ENGINE DIED AND I WAS UNABLE TO RESTART THE CAR. ROADSIDE ASSISTANCE SUGGESTED I WAIT 10 MIN. AND RESTART. IT DID BUT IT DIED AGAIN AFTER 2 MIN. CHEVEROLET DEALER WORK ORDER DESCRIBED PROBLEM AS FOLLOWS "EXCESSIVE CURRENT LOAD FROM FUEL PUMP BURNED WIRE TERMINAL AT IGNITION BLOCK. REPAIRED BURNED WIRE TERMINAL AND REPLACED FUEL PUMP".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718496February 9, 2000
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEAT ADJUSTERS RELEASE WHILE DRIVING AND THE SEAT GOES ALL THE WAY BACKWARDS. TEMPERARY LOSS OF CONTROL BECAUSE PEDALS CANNOT BE REACHED. INCIDENT HAS OCCURRED AT LEAST 10 TIMES AND AT ALL SPEEDS ENCLUDING WHEN ONE IS SAFELY COMING TO A STOP. DRIVER IS SUDDENLY THROWN BACKWARDS WHEN SEAT CUSHION TRACT ADJUSTER FAILS. WHEN TRYING TO PARK AND DRIVER TURNS TO LOOK OUT OF BACK WINDOW THE SEAT SLIDES ALL THE WAY BACK JUST BECAUSE OF THE WEIGHT SHIFT OF THE DRIVER. WHEN IN MOTION AND THIS HAPPENS THE CAR VEERS OUT OF CONTROL UNTIL DRIVER CAN REGAIN CONTROL AGAIN. THE TEMPORARY OUT OF CONTROL SITUATION IS DUE TO DRIVER NOT BEING ABLE TO REACH PEDALS AND THE SHOCK OF SUDDEN SEATING POSITION BEING CHANGED UNEXPECTEDLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550849February 9, 2000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
THE LEFT AND RIGHT CONTROL ARM FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718412February 7, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION LINE BROKE AND POURED FLUID ALL OVER ROAD, MAKING THE CAR LOSE POWER . THE ENGINE WAS REVVING BUT THE TRANSMISSION WAS NOT ENGAGING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856015February 2, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE STALLS WITHOUT INDICATION. GAS CAP WAS REPLACED. THEN FUEL PUMP WAS REPLACE. ALSO, NOTICED WIRES WERE BURNING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718202February 2, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY HUSBAND DISASSEMBLED THE GAS TANK TO GET TO THE FUEL PUMP SO HE COULD REPLACE IT. THE FUEL PUMP IS LOCATED INSIDE THE TANK AND WHEN HE LOOKED AND THE WIRING HARNESS THE WIRES HAD MELTED THE EXTERIOR COATING AND THE PLASTIC FITTING THAT ALSO SIT IN THE GAS TANK. WE FEEL THAT THIS COULD HAVE ENDED VERY TRAGIC WITH THE GAS TANK CATCHING ON FIRE. I AM 5 MONTHS PREGNANT AND WOULD LIKE TO KNOW IF THIS PROBLEM HAS OCCURRED IN THE PAST AND IF THERE IS SOME SORT OF ACTION WE CAN TAKE TO KEEP IT FROM HAPPENING AGAIN. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855976February 1, 2000
POWER TRAIN, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR SUDDENTLY STOPPED WORKING. DASH BOARD LIGHT DOESN'T ALLOW CONSUMER TO SEE THE SPEED. HE DOESN'T KNOW HOW FAST HE IS GOING. ALSO, WHEN APPLYING BRAKE AND GAS PEDALS HEADLIGHTS GO DIM. WHEN HE RELEASES GAS AND BRAKE PEDALS, HEADLIGHTS ARE FULL FORCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717787January 24, 2000
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE PULLS TO THE LEFT WHEN BRAKES ARE APPLIED. FRONT BRAKES AND ROTORS WERE REPLACED IN SEPTEMBER 1999, CONTINUED TO HAVE PROBLEM, A FRONT END ALIGNMENT WAS PREFORMED TO SEE IF THAT WOULD CORRECT THE PULL BUT IT DIDN'T. TOOK CAR BACK TO THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855306January 21, 2000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE ELECTRONICALLY HEATED SEATS STARTED BURNNG THE DRIVER'S BACK WHILE DRIVING, THEY OVERHEATED. THE DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550406January 13, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS ON THE HIGHWAY AND DOES NOT RESTART CAUSING SAFETY CONCERN TO THE DRIVER. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717233January 12, 2000
UNKNOWN OR OTHER
THIS PART COVERED UNDER GM RECALL 94-C-59 BUT ONLY IF IT WAS INSTALLED ON A VEH INTENTED TO BE USED AS A POLICE CAR OR TAXI CAB PER DEALER. IMPALA SS IS 9C1 OPTION CODE. SAME MECHANICALY AS POLICE CAR. SEEMS LIKE GM SHOULD HAVE INCLUDED IT IN THE RECALL. THIS IS A SAFETY ISSUE! NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716284December 20, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR STICKS, AND SOMETIMES INCREASES SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715140November 22, 1999
SUSPENSION:FRONT
A VIBRATION IN CAR AT HIGHWAY SPEEDS,A SLIGHT NOISE OR ROAR SOUND.THE CAR DRIFTS RIGHT TO LEFT FROM CENTER WHILE AT HIGHWAY SPEEDS(55-75).THE NEXT THING I FOUND IS HOW THE IMPALA EASILY HYDROPLANES EVEN AT REDUCED SPEEDS AND PEOPLE PASSING ME THINGING NEW CAR WRONG,WELL IF THEY WHERE DRIVING MY IMPALA THEY WOUND GET THE FEAR OF HYDROPLANING VAERY QUICKLY. *AK( DOT NUMBER: TIRE SIZE: P228/60R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852748November 10, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
FOR NO APPARENT REASON WHILE THE VEHICLE WAS PARKED THERE WAS A FIRE IN THE DASH AREA. HUSBAND WAS ABLE TO PUT OUT MOST OF THE FIRE UNTIL THE FIRE DEPARTMENT ARRIVED. FIRE DEPARTMENT STATED THAT THE FIRE APPEARED TO BE ELECTRICAL. OWNER NOT SURE WHAT WILL BE DONE WITH THE VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#852718November 9, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING ON HIGHWAY AT 45MPH WENT TO APPLY BRAKES TO SLOW DOWN TO MAKE A TURN AND THE POWER STEERING WENT OUT. THIS HAS HAPPENED 4 OR 5 TIMES IN THE PAST SEVEN MONTHS. CONTACTED DEALER, HE HAS CHECKED THE POWER STEERING SYSTEM AND HAS NOT BEEN ABLE TO FIND THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714285November 3, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE VEHICLE WAS STARTED & IMMEDIATELY THE LOCKS BEGAN ENGAGING & DISENGAGING IN RAPID SEQUENCE, THEN THERE WAS A SNAP AND I BEGAN TO SMELL BURNING WIRES. I NOTICED SMOKE RISING TO MY LEFT COMING FROM THE OUTSIDE HOOD VENTS. I TRIED TO GET OUT OF THE VEHICLE BUT I COULD NOT UNLOCK OR OPEN THE DRIVERS DOOR. I HAD TO MANUALLY UNLOCK THE DOOR. MY HUSBAND CAME OUT AND CHECKED UNDER THE HOOD HE SAW SMOKE COMING FROM AROUND THE FIRE WALL. HE THEN LOOKED UNDER THE DRIVERS SIDE DASH BOARD AND SAW FLAMES. I AT THAT POINT CONTACTED 911 AND HE WAS ABLE TO PUT OUT THE FIRE WITH A GARDEN HOSE. THE FIRE COMPANY ARRIVED AND CHECKED TO MAKE SURE THE FIRE WAS OUT, THEY DISCONNECTED THE BATTERY. I AM GLAD I WAS OF A CLEAR FRAME OF MIND OR I WOULD HAVE BEEN LOCKED IN THE CAR. WE COULD NOT OPEN ANY OF THE OTHER DOORS OF THE VEHICLE WITHOUT UNLOCKING THEM MANUALLY. THE VEHICLE FILLED WITH SMOKE WHICH WAS VERY TOXIC. THIS COULD HAVE DEVELOPED INTO A VERY SERIOUS LIFE THREATENING SITUATION IF I HAD NOT GOTTEN OUT OF THIS VEHICLE. I HAVE CONTACTED GENERAL MOTORS AND THEY ARE NOW INVOLVED IN THE INVESTIGATION WITH THE DEALERSHIP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#714175November 1, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE HAS BEEN LIGHT TAPPING IN THE ENGINE WHEN COLD, TENDED TO FADE AS VEHICLE WARMS. HOWEVER, IN THE LAST COUPLE OF WEEKS THE TAPPING CONTINUES AND IS NOTICEABLE DURING ACCELERATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714027October 28, 1999
ELECTRICAL SYSTEM
IMPALA CONTROL COMPUTER - UPON TRACTION CONTROL ACTIVATION (WHEEL SLIP), CONTROL COMPUTER ACTIVATES SECURITY SYSTEM WHICH KILLS ENGINE AND PREVENTS IT FROM BEING RESTARTED. MYSELF AND MY THREE CHILDREN WERE ALMOST KILLED BY A PASSING TRUCK WHEN WE HAD TO LEAVE VEHICLE TO SEEK ASSISTANCE. DEALER REPLACED COMPUTER, HOWEVER, FIRMWARE RELEASE IS LIKELY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549170October 25, 1999
STRUCTURE:BODY
DESIGN OF REAR SPOILER OBSCURES VIEW OUT OF REAR WINDOW. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713141October 11, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
INTANK WIRING SHORTED OUT, BURNT THROUGH INSULATION AND CONNECTORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala