Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10105962January 8, 2005
STEERING:GEAR BOX:SHAFT SECTOR
1) THERE'S A KNOWN PROBLEM WITH THE INTERMEDIATE STEERING SHAFT ON MOST W,J, AND G PLATFORM GENERAL MOTORS VEHICLES. IN AS LITTLE AS 15-20K MILES, THE STEERING WILL GET SLOPPY AND WILL "KLUNK" ON LOW SPEED STEERING MANEUVERS, AND WILL ALSO "KLUNK" ON ACCELERATION AND BRAKING. ) IN SOME CASES, THE STEERING SHAFT WILL BIND UP OR BREAK, RESULTING IN STEERING FAILURE. THERE ARE DOCUMENTED CASES OF THIS HAPPENING IN POLICE EQUIPPED IMPALA VEHICLES. 3) IN MY CASE, THE DEALERSHIP "LUBED" THE STEERING SHAFT. RATHER THAN REPLACE THE FAULTY PART, GM ADVICES TO INJECT A SYRINGE OF GREASE INTO THE YOKE OF THE SHAFT, AND PLACE THE PART BACK INTO THE VEHICLE. 10-15K MILES LATER, THE PROBLEM RETURNS. I'VE TWICE HAD MY STEERING SHAFT LUBED FOR THIS PROBLEM. GM HAS JUST RECENTLY DEVELOPED A REDESIGNED PART, BUT AVAILABILITY IS SEVERELY LIMITED, AND THE COST OF REPLACEMENT IS PLACED ON THE VEHICLE OWNER IF OUTSIDE THE WARRANTY PERIOD (3YEAR/36000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109454January 7, 2005
STEERING:RACK AND PINION, ELECTRICAL SYSTEM, WHEELS
THE RACK AND PINION STEERING ASSEMBLY FAILURE. RACK AND PINION LEAKED AND HAS BEEN SERVICED AND STILL HAS PROBLEMS. *BF THE LOW TIRE PRESSURE LIGHT HAD COME ON AND THERE WAS A RATTLING NOISE COMING FROM THE RIGHT FRONT WHEEL WHILE THE VEHICLE WAS IN MOTION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105953January 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
UPON ACCELERATION CAR PULLS TO THE RIGHT. UPON DECELERATION OR TRAVELING IN REVERSE, CAR PULLS TO THE LEFT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106931January 6, 2005
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
GOING DOWN THE ROAD THE LIGHTS WENT OFF. CONSUMER TOUCHED THE TURN SIGNAL AND THE LIGHTS CAME ON. VEHICLE WAS TAKEN TO THE MECHANIC AND THE DIMMER SWITCH WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105879January 6, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL NOT RESPONDING. SUDDEN LUNGE/ACCELERATION CAUSED CAR TO SPEED OFF THE ROAD. DRIVER INJURED, CAR TOTALED. SUSPECT CRUISE CONTROL LATER KICKED IN, SOME 40 MILES DOWN THE ROAD, CAUSING SUDDEN ACCELERATION AND SUBSEQUENT ACCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10105808January 5, 2005
EXTERIOR LIGHTING:TURN SIGNAL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
HAVE A CHEVROLET IMPALA WITH A INTAKE GASKET LEAK. IT IS SO BAD IT MAKES MY YOUNG CHILDREN PHYSICALLY SICK. THE TURN SIGNALS HAVE DECIDED TO ONLY WORK ONCE IN A WHILE AND THE LOCKS ON THE DOORS (OURS IS A 4 DOOR) ARE STICKING - TRAPPING US INSIDE OR KEEPING US LOCKED OUT. OUR TRUNK WONT OPEN AT ALL! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101520January 5, 2005
STEERING
THE CONSUMER WAS HAVING A PROBLEM WITH THE STEERING. THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT THE MANUFACTURER WAS AWARE OF THE STEERING PROBLEM BUT WAS NOT DOING ANYTHING ABOUT IT. PROVIDE FURTHER DETAILS. *JB THE STEERING SHAFT WAS TAKEN OUT AN GREASED. TIE RODS WENT BAD ON THE RIGHT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101649January 5, 2005
STEERING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
A CLANKING/GROWLING NOISE WAS HEATD WHILE DRIVING AND MAKING TURNS. VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONSUMER THAT THE STEERING SHAFT NEEDED TO BE REPLACED. CONSUMER HAD A CONCERN THAT THE VEHICLE HAD LESS THEN 41,000 MILES OF WEAR. *NM THE BATTERY WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106765January 4, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER SMELLED ANTIFREEZE FOR SOME TIME. THEN, WHILE HAVING AN OIL CHANGE, IT WAS DISCOVERED THERE WAS A LEAK IN THE INTAKE MANIFOLD SEAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104834December 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I NOTICED THAT MY TRANSMISSION SHIFTS VERY HARD WHEN IT WARMS UP. I TOOK TO CHEVROLET DEALER, THEY CHANGED MY TRANSMISSION MOUNTS, AND DOG BONES. I PAID QUITE A FEW DOLLARS AND MY VEHICLE STILL HAS THIS SAME PROBLEM. THE VEHICLE HAS 85,000 MILES, BUT I,VE MAINTAINED THE VEHICLE VERY WELL. I,VE ALSO HAD PROBLEMS WITH MY STEERING PLAY.THE DEALER CHANGED SOME PARTS IN THE ASSEMBLY WHICH IS BETTER. I'M A MECHANIC AND I DON'T BELEIVE THAT THERE WAS ANYTHING WRONG WITH MY DRIVETRAIN MOUNTS, BUT IT'S IN THE TRANSMISSION. I PAID ALOT OF MONEY AND STILL HAVE THE SAME PROBLEM. SINCE OWNING THE CAR I HAD PROBLEMS WITH THE DRIVERS WINDOW. THE MOTOR WAS CHANGED ONCE UNDER WARRANTY NOW IT'S DOING THE SAME THING AGAIN. THE PROBLEM IS IT WILL GO DOWN BUT WON'T GO UP SOMETIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104777December 30, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL GAUGE ON MY 2000 IMPALA READS FULL ALL THE TIME THE CAR IS MOVING. I HAVE CO WORKER WITH THE SAME CAR AND SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104330December 22, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
1) EVENTS LEADING UP TO THE FAILURE - IT ALL STARTED OUT OF THE BLUE ABOUT 2 WEEKS AGO. I HAVE AN INTERMITTENT FAILURE OF THE BLINKER MECHANISM OF THE TURN SIGNALS. WHEN IT DOES NOT WORK, THE LEVER IS TURNED FOR EITHER LEFT OR RIGHT TURN AND THE SIGNAL STAYS LIT, BUT NOT BLINKING. MOST OF THE TIME, THOUGHOUT THE DAY, THE SIGNALS BLINK PROPERLY. 2) FAILURE AND ITS CONSEQUENCES - THIS IS OBVIOUSLY A SAFETY ISSUE IN THAT DRIVERS FOLLOWING ME WOULD NOT BE AS ALERT TO A NON-BLINKING LIGHT AS THEY WOULD BE FOR A BLINKING LIGHT. 3) BOTH MYSELF AND MY LOCAL GAS STATION REMOVED AND AND RESEATED THE POSSIBLE OFFENDING FUSE AND ASSOCIATED RELAY MODULE. HE EVEN INDICATED THAT BOTH CHEVROLET AND PONTIAC CARS HAVE TURN SIGNAL ARMS WITH SHORTS IN THEM. I COULD NOT FIND ANY RECALLS INDICATING A SHORT IN THE TURN SIGNALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101622December 21, 2004
PARKING BRAKE
THE PARKING BRAKES WOULD NOT HOLD THE VEHICLE WHEN IT'S PARKED ON AN INCLINE. THE DEALER AND THE MANUFACTURER WERE BOTH NOTIFIED. *NM THE PROBLEM OCCURRED HEADING UP A SLIGHT INCLINE, WITH THE RIGHT FOOT ON THE BRAKE AND THE SHIFT LEVER IN NEUTRAL. THE VEHICLE ROLLED BACK UNTIL THE CONSUMER APPLIED THE BRAKE AGAIN AND SET THE SHIFT LEVER IN THE PARK POSITION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099061December 21, 2004
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED THAT SHE KEPT SEEING PUDDLES OF ANTI-FREEZE UNDER HER VEHICLE. SHE SAID SHE TOOK HER VEHICLE TO THE MECHANIC AND AFTER AN EXAMINATION OF THE AUTOMOBILE, SHE WAS TOLD THAT HER VEHICLE WAS LEAKING COOLANT AROUND THE MANIFOLD. SHE STATES THIS VEHICLE IS MUCH TOO NEW FOR THIS TYPE OF PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104019December 17, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
MECHANIC ADVISED OWNER THAT REAR CALIPERS WERE NOT WORKING PROPERLY RESULTING IN FRONT DISCS OVERHEATING. TOOK TO DEALER FOR REPAIR AND WAS TOLD THAT EVERYTHING WAS OK AND THEY "TOOK DOWN" THE REAR DISCS. LOOKED LIKE THE VEHICLE WAS DRIVEN WITH EMERGENCY BRAKE ON, SO AS TO GIVE REAR DISCS USED APPEARANCE. VEHICLE SHOULD NOT PASS SAFETY INSPECTION. STILL MAKING NOISE AND REAR BRAKE DISC'S APPEAR RUSTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103031December 15, 2004
STEERING:GEAR BOX:SHAFT SECTOR
A 'CLUNK' WITH ASSOCIATE 'LOOSENESS' IN THE STEERING OF OUR 2000 IMPALA IS NOTED. OUR RESEARCH INDICATES THAT MANY OWNERS OF SIMILAR MODELS WHO EXPERIENCED THIS OCCURRENCE AND, BY SOME DEALERS, WAS CORRECTED BY REPLACEMENT OF THE INTERMEDIATE STEERING SHAFT. WE ARE CONCERNED THAT WE HAVE A PROBLEMATIC STEERING ASSEMBLY AND DO NOT KNOW IF THIS CAN LEAD TO FAILURE OR NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102435December 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING
EXPERIENCING CLUNK IN STEERING; ALSO FAILED ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102348December 8, 2004
ENGINE AND ENGINE COOLING
I FILED THIS SAME COMPLAINT LAST YEAR AT THE SAME TIME. THE CAR OPERATED FINE FOR EXACTLY ONE WHOLE YEAR AFTER DEALERSHIP REPLACED THE FUEL REGULATOR. THE FAILURE IS THAT THE VEHICLE STALLS WHILE DRIVING. WHEN THIS OCCURS THERE IS A TOTAL LOSS OF POWER AND CONTROL OF THE CAR. I AM UNABLE TO STEER, STOP, EVERYTHING LOCKS UP. THE CONSEQUENCES OF DRIVING A CAR LIKE THIS IS ME LOSING MY LIFE. ON 11/29/04 IS WHEN THE PROBLEM RECURRED. THEN ON 11/30 AS I WAS DRIVING TO WORK IT STALLED WITH A PUBLIC TRANSPORTATION BUS ON MY TAIL, THE CAR LOSS POWER. THE BUS DRIVER WAS HONKING HIS HORN AND FLASHING HIS LIGHTS BUT SHOWED LITTLE SIGNS OF SLOWING DOWN FOR A CAR THAT WAS STALLED OUT. I FEEL THESE VEHICLES WITH THIS PROBLEM SHOULD BE TOTALLY RECALLED UNTIL THE MANUFACTURER CAN DETERMINE WHAT IS CAUSING THE PROBLEM. I AM WILLING TO ALLOW THEM TO TROUBLESHOOT MY CAR TO EVERY EXTENT. IT HAS BEEN AT THE DEALERSHIP FOR ALMOST 2 WEEKS AND ALL THEY CAN SAY IS TO CONTINUE DRIVING THE CAR UNTIL IT GETS WORSE. THAT IS DEFINITELY NOT AN OPTION AS I DID LAST YEAR AND THEY STILL WERE NOT ABLE TO FIX THE CAR. THESE CARS ARE GOING TO CAUSE SOMEONE TO LOSE THEIR LIFE IF THEY HAVEN'T ALREADY AND SOMETHING NEEDS TO BE DONE ABOUT IT A.S.A.P. I REFUSE TO PICK UP MY CAR FROM THE DEALER UNTIL THEY HAVE A FIX, I ALSO REFUSE TO MAKE ANOTHER PAYMENT ON THE CAR UNTIL IT IS IN WORKING CONDITION. I FEEL THAT EITHER THIS CAR WILL EXPLODE ON ME THE NEXT TIME I ATTEMPT TO CRANK IT OR I AM GOING TO BE KILLED WHEN IT STALLS WHILE I AM DRIVING. MY LIFE IS WAY MORE VALUABLE THAN THIS CAR WILL EVER BE WORTH TO ANYONE. I DIDN'T GET MUCH ASSISTANCE FROM YOU LAST YEAR WHEN I FILED THIS COMPLAINT SO I AM HOPING YOU HAVE A NEW INSIGHT ON THE SERIOUSNESS THIS CAR POSES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102353December 8, 2004
POWER TRAIN:DRIVELINE:DRIVESHAFT
THE INTERMEDIATE DRIVE SHAFT NEEDS TO BE REPLACED. IT STATED MAKING NOISES WHEN THE STEERING WHEEL WAS TURNED. TOOK FOR SERVICE THE PART WAS ORDERED ON NOV 3 2004. PART STILL HAS NOT CAME IN. CALLED THE CHEVY DEALER. SEEMS LIKE ITS BEEN A COMMON PROBLEM. AND TAKES ABOUT 2 MONTHS TO GET THE PART. I WAS TOLD ONLY 6,000 ARE MADE A WEEK AND THEY STARTED IN THE HOLE 100,000 AND THE PROBLEM IS GETTING WORSE. IF THAT MANY PEOPLE ARE HAVING THE SAME PROBLEM, WHY ARE THEY NOT RECALLING THE PART. I ASKED THE MAN IF MY CAR IS SAFE TO DRIVE HE SAID ISN'T IS UNDER WARRANTY. I SAID NO AND ALL OF A SUDDEN THE CAR WAS SAFE TO DRIVE. IT DOES NOT FEEL SAFE AND I AM NOT AT ALL CONFIDENT ABOUT DRIVING AND I THINK CHEVY SHOULD ADMIT THEY HAVE A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102359December 8, 2004
STEERING:LINKAGES:ROD:RELAY:CONNECTING
CLUNKING FROM FRONT STEERING AND THROUGH STEERING WHEEL. GM HAS SERVICE BULLETIN ID#1539408 (#04-02-35-004B (JUL 27,2004)) THAT DESCRIBES FAILURE. GM HAS REFUSED REPLACEMENT OR REPAIR UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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