Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10156586May 2, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 45MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE TEMPERATURE GAUGE OF THE ENGINE ALSO ELEVATED AND THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED THE INTAKE MANIFOLD, HEAD GASKETS, AND THE ENGINE COOLING SYSTEM NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER HAVE BEEN ALERTED AND AGREE THE VEHICLE IS INCLUDED IN A CUSTOMER SATISFACTION PROGRAM, # 03034, CONCERNING THE ENGINE AND ENGINE COOLING. HOWEVER, BOTH REFUSE TO REPAIR THE VEHICLE WITHOUT CHARGE BECAUSE THE CAMPAIGN EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156511May 1, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN CHEVROLET IMPALA WHICH IS LESS THAN 3 YEARS OLD. THE COOLANT IS SUPPOSED TO LAST 100,000 MILES OR MORE. BUT THE SYSTEM HAS PROBLEMS AND IT LEAKS. THE CAR GETS OVERHEATED AND PRESENTS A FIRE HAZARD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156527May 1, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
I OWN A CHEVROLET, IMPALA - 2002. IN THE BEGINNING OF APRIL I WAS ON MY WAY TO WORK AND WHEN I ATTEMPTED TO PULL OUT INTO A BUSY FOUR-LANE HIGHWAY AS I HIT THE GAS PEDAL TO ACCELERATE THE CAR FELT SLUGGISH AS THOUGH IT WERE NOT GETTING ENOUGH GAS OR NOT SHIFTING INTO GEAR. THAT EVENING I STOOPED TO FILL UP THE GAS TANK AND UPON LEAVING I WAS CLIMBING A HILL AND THE CAR ACTED UP AGAIN AND MADE A DIFFERENT SOUND AND AGAIN ACTED AS THOUGH IT WERE NOT SHIFTING INTO GEAR OR NOT GETTING ENOUGH FUEL AND THE SECURITY LIGHT (NOT SERVICE ENGINE) CAME ON AND STAYED ON. I IMMEDIATELY PHONED MY HUSBAND AND HE MADE ARRANGEMENTS TO TAKE IT TO THE DEALERSHIP (JOHN SERRETTI). WE HAVE MAINTAINED THIS VEHICLE FAITHFULLY SINCE WE PURCHASED IT OIL CHANGES, TIRES ROTATED ETC. ALL PERFORMED AT JOHN SERETTI'S EVERY 3/4 MONTHS. AFTER REVIEWING ALL PAPERWORK RECEIVED AT HOME FOR THE IMPALA MY HUSBAND CAME ACROSS A LETTER FROM GENERAL MOTORS MAILED IN OCTOBER 2005 STATING THAT SOME VEHICLES WERE EXPERIENCING LOSS OF POWER DUE TO THE CATALYTIC CONVERTER AND IF WE DID INDEED HAVE ANY ISSUES WITH THIS TO TAKE TO THE DEALER AND THEY WOULD REPLACE IT, BUT IF NOT, NOTHING NEEDED TO BE DONE AND THIS LETTER WAS NOT A RECALL. THE DEALER PERFORMED A DIAGNOSTIC TEST ($90) AND FOUND THAT INDEED THE CATALYTIC CONVERTED WAS CLOGGED AND SUPPOSEDLY CAUSED THE SPARK PLUGS WIRE TO ARC AND MELT WHICH ALL HAD TO BE REPLACED AT OUR EXPENSE (ALMOST $600). MY HUSBAND HAS TALKED TO SEVERAL MECHANICS IN REFERENCE TO THIS AND THEY ALL AGREE THIS COULD HAVE BEEN A POTENTIALLY DANGEROUS SITUATION POSSIBLY CAUSING THE VEHICLE TO CATCH ON FIRE. GM DID COVER PART OF THE REPAIRS BUT IN MY OPINION THEY SHOULD HAVE COVERED THEM ALL BECAUSE THE CONVERTER WAS DEFECTIVE AND IF CARBON HAD BUILT UP TO THAT EXTENT TO CAUSE ALL OF THIS DAMAGE AND LEADING ME AND OTHER MECHANICS TO BELIEVE IT COULD VERY WELL HAVE STARTED A FIRE, WHY WASN'T IT DISCOVERED AT THE PREVIOUS INSPECTION-OIL CHANGE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156540May 1, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2005 CHEVY IMPALA. ABOUT 2-3 TIMES WEEKLY, MY CAR WILL NOT START PROPERLY. I TURN THE KEY TO CRANK THE VEHICLE, AND IT TURNS OVER WITHOUT FIRING UP. SOMETIMES IT MAY DO THIS ONE TIME, AT OTHERS IT MAY DO IT 4-5 TIMES. IT IS VERY IRRITATING, AND SOUNDS HORRIBLE. I AM NOT SURE IF THIS IS DAMAGING TO MY VEHICLE IN ANY WAY OR NOT. I HAVE TAKEN IT TO THE DEALERSHIP ABOUT 3-4 TIMES SINCE I PURCHASED IT. THEY HAVE TOLD ME THAT THERE IS NOTHING WRONG WITH IT. THEY SAY THAT GM HAS INSTALLED A CHIP IN THE IGNITION THAT WILL CAUSE THIS TO HAPPEN. I DO NOT BELIEVE THAT IS TRUE, AND CANNOT GET A RESPONSE FROM GM. I HAVE SENT THEM EMAILS, AND HAVE GOTTEN REPLIES BUT NOTHING THAT HELPS. I WOULD APPRECIATE IT IF YOU COULD GIVE ME SOME HELP OF ANY KIND. PERHAPS YOU HAVE HEARD OF THIS PROBLEM ALREADY AND KNOW OF A SOLUTION. THANKS SO MUCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156363April 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
NEW 2006 CHEVY IMPALA TRANSMISSION DOES NOT ENGAGE UPON ACCELERATION AFTER COMING TO A COMPLETE STOP WHEN TRANSMISSION IS COLD. THIS CAUSES HESITATION UPON ACCELERATION AFTER STOP SIGNS AND TRAFFIC LIGHTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156404April 28, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE TURNING TO THE LEFT AT LOW SPEEDS THE ANTILOCK BRAKES ACTIVATED AUTOMATICALLY CAUSING THE VEHICLE TO COME TO A COMPLETE STOP IN TRAFFIC. THE DEALERSHIP DETERMINED THE TRACTION CONTROL DEVICE WAS DEFECTIVE AND HAS REPLACED IT FOUR TIMES, BUT THE PROBLEM PERSIST. THE MANUFACTURER WAS ALERTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156123April 26, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER QUIT WORKING, THEN CAR STARTED OVERHEATING. TURNING OFF HEATER/DEFROSTER CAUSES IT TO STOP OVERHEATING SO MUCH, BUT TEMPERATURE STILL RISES WHEN WAITING AT LIGHTS. CAR IS ALSO NEEDING OIL REPLACEMENT, AFTER HAVING AN OIL CHANGE 2 MONTHS AND 1500 MI AGO. MILEAGE IS AROUND 60,000. THERE IS OIL LEAKING OUT IN VARIOUS PLACES AROUND THE ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156124April 26, 2006
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
BRIGHTS CANNOT BE TURNED OFF WITHOUT NUMEROUS ATTEMPTS TO MAKE THE SWITCH WORK, RESULTING IN A SAFETY HAZARD TO OTHER DRIVERS, AND SELF DUE TO DISTRACTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156125April 26, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL DISENGAGES ITSELF WHEN CLIMBING MODERATE RISES IN ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156121April 26, 2006
ENGINE AND ENGINE COOLING:ENGINE
HEATER QUIT WORKING, THEN CAR STARTED OVERHEATING. TURNING OFF HEATER/DEFROSTER CAUSES IT TO STOP OVERHEATING SO MUCH, BUT TEMPERATURE STILL RISES WHEN WAITING AT LIGHTS. CAR IS ALSO NEEDING OIL REPLACEMENT, AFTER HAVING AN OIL CHANGE 2 MONTHS AND 1500 MI AGO. MILEAGE IS AROUND 60,000. THERE IS OIL LEAKING OUT IN VARIOUS PLACES AROUND THE ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155566April 18, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2000 CHEVROLET IMPALA, WINDOW SWITCH, IMPALA, LEFT DRIVERS DOOR. SWITCH WORKS INTERMIT, AND SOME TIMES NOT AT ALL. I WORK FOR A POLICE DEPARTMENT AND WE HAVE SEVERAL IMPALAS, AND HAVE SEEN THIS PROBLEM ON A FEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155624April 18, 2006
ELECTRICAL SYSTEM:IGNITION
2005 CHEVROLET IMPALA, CAR IDLE IS ROUGH, DELAYED CRANK, MAY BE NECESSARY TO HOLD KEY IN START SEVERAL SECONDS UNTIL START. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155517April 17, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CAR RUNNING WELL -NO PROBLEMS AT ALL. PARKED CAR A LOCAL SHOPPING AREA. APPARENTLY ENGINE CAUGHT FIRE WHILE I WAS IN STORE. IT WAS NOTICED BY EMPLOYEE OF STORE WHO CALLED FIRE DEPARTMENT. ALTHOUGH THEY CAME QUICKLY THE CAR HAD TO BE TOTALED AS THE FIRE CONSUMED AND MELTED THE ENTIRE ENGINE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10155543April 17, 2006
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
I HAVE A 2001 IMPALA WE BOUGHT NEW. IT HAS 62,379 MILES. I TOOK IT IN FOR A BRAKE JOB LAST MONTH FOR THE FIRST TIME. THE COMPANY I USE HAS A GOOD REPUTATION IN TOWN. THEY TOLD ME AFTER THE FIRST TURNING OF THE ROTOR WHICH THEY DID THAT THERE WAS NOT ENOUGH METAL LEFT TO TURN AGAIN. THAT SEEMS RIDICULOUS. ALSO, THE CAR AT TIMES WONT START AND HAVE TO LET IT SIT FOR 10-15 MINUTES BEFORE IT WILL START. I HAVE READ A LOT OF REVIEWS ON VARIOUS SITES AND IT SEEMS THIS IS A VERY COMMON COMPLAINT. I CAN'T AFFORD TO THROW OUT HUNDREDS OF DOLLARS JUT HOPING THAT IT WILL BE FIXED. I HAVE HEARD ANYTHING FROM THE IGNITION SWITCH GOING BAD TO THE PASSLOCK ANTI THEFT SYSTEMS ERRORS AND OR THE BCM MODULE GOING BACK. ALSO SOMEONE SUGGESTED THAT I MIGHT JUST NEED TO GET A NEW KEY CUT AS THE OLD WAS HAS GOTTEN WORN AND THE ANTI THEFT DEVISE IS THINKING THAT SOMEONE IS TRYING TO STEAL THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155318April 13, 2006
STEERING
I OWN A 2001 CHEVROLET IMPALA WITH A STEERING PROBLEM. THE DEALER "REPAIRED" THE STEERING MECHANISM TWICE UNDER WARRANTY AND NOW I HAVE THE SAME PROBLEM. THE STEERING MAKES A LOUD CLUNKING NOISE WHEN TURNING, OR GOING SLOW. AFTER 3 TIMES I HAVE NOW CONCLUDED IT IS ALSO CAUSING PROBLEMS WITH MY BRAKES AND TIRE WEAR. I GET A STEADY VIBRATION AND THE STEERING FEELS LOOSE. I HAVE REPLACED BRAKES, ROTORS AND TIRES. PLEASE CHECK INTO THIS. I BELIEVE IT IS DANGEROUS. IT FEELS LIKE I WILL LOSE CONTROL OF MY CAR. I NOTICED THERE HAVE MANY COMPLAINTS ABOUT THIS SAME CLUNKING NOISE AND WOULD APPRECIATE A RECALL FROM GM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154943April 10, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE PULSATES UNTIL STOPPED. THE DEALER REPLACED THE PADS AND ROTORS TWICE BUT THIS HAS NOT REMEDIED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154890April 9, 2006
AIR BAGS:FRONTAL
ON 3/30/2006 AT 1715 HRS A 2005 CHEVY IMPALA POLICE CAR WAS TRAVELING ON A GRAVEL ROAD IN RURAL OGLE COUNTY, ILLINOIS WHEN BOTH FRONT AIR BAGS DEPLOYED, THE CAR NEVER MADE CONTACT WITH ANYTHING, THERE ARE AT LEAST 30 PICTURES TO THE CAR AND THE ROADWAY. SINCE THE 30TH I PERSONALLY HAVE CALLED GENERAL MOTORS ABOUT MY CONCERNS INVOLVING THE REST OF MY 2005 SQUAD CARS, I'VE CALLED EVERY DAY SINCE THE 30TH, WITH NO RESPONSE, I'M CONCERNED THAT THERE IS A DEFECT IN THE AIR BAG SYSTEM THAT GM IS AVOIDING THE INCIDENT, I NEED SOME HELP IN GETTING THIS RESOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154893April 9, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
TRACTION CONTROL SYSTEM FAILED ON MY VEHICLE. THE FAILURE TURNED OFF MY ANTI-LOCK BRAKE SYSTEM AND MY TRACTION CONTROL SYSTEM AT TWO INOPPORTUNE TIMES. THIS FAILURE HAS TWICE IN THE PAST FEW MONTHS. IT FIRST OCCURRED AT THE END OF DECEMBER DURING A SNOW STORM. THE SECOND FAILURE OCCURRED A FEW WEEKS AGO WHILE DRIVING THROUGH A RAIN AND HAIL STORM. BOTH TIMES THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE FIXED. THE DEALER REPLACED A FAULTY SPEED SENSOR. MY CAR IS ABOUT A YEAR OLD AND TWO SPEED SENSOR HAVE ALREADY FAILED. I'M UPSET AT THE FACT THAT WE PURCHASED THE CAR BASED ON ITS SAFETY FEATURES AND TWICE NOW THEY HAVE FAILED, AS I MENTIONED EARLIER, AT THE MOST INOPPORTUNE MOMENTS, WHERE WE WERE RELYING HEAVILY ON SAID SAFETY FEATURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154868April 8, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS RENTAL CAR FROM ALAMO. CAR WAS PARKED AND ENGINE WAS STOPPED ON A LITTLE INCLINED ROADSIDE. ALL PEOPLE EXITED CAR. CAR WAS SUDDENLY MOVED BACKWARDS AND I HAD TO JUMP IN TO THE CAR AND APPLIED EMERGENCY BRAKE. CAR WAS STOPPED IN THE MIDDLE OF THE ROAD. RIGHT SIDE DOOR HIT ROAD SIGN AND CAR DAMAGED. IT CAN BE VERY VERY RISKY IF THERE WAS OTHER CARS OR PEOPLE ON THE ROAD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154677April 6, 2006
ELECTRICAL SYSTEM
2000 CHEVROLET IMPALA LOCKED ME IN CAR AND COULDN'T GET OUT. FINALLY GOT DOOR OPEN. *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

← Back to Chevrolet Impala