Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10159186June 7, 2006
STEERING
DT*: THE CONTACT STATED WHEN THE STEERING WHEEL IS TURNED TO EITHER THE LEFT OR RIGHT A LOUD POPPING NOISE IS HEARD. THE DEALERSHIP DETERMINED THE INTERMEDIATE STEERING SHAFT JOINTS WERE WORE OUT. THE DEALERSHIP DOES NOT HAVE A REMEDY FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158957June 4, 2006
EXTERIOR LIGHTING:HEADLIGHTS
I WAS DRIVING HOME ONE NIGHT AT ABOUT 9:30 IN THE COUNTRY AND IT WAS PITCH-BLACK WHEN ALL OF A SUDDEN MY HEADLIGHTS GO OUT. I HAD TO BE GOING ABOUT 55 MPH WHEN THIS OCCURRED. THEY WOULDN'T COME BACK ON UNTIL I PULLED THE DIMMER SWITCH IN AND OUT REPEATEDLY. LUCKILY I WAS FAMILIAR WITH THE AREA TO COME TO A STOP WITHOUT INCIDENT. WITHIN THE NEXT COUPLE OF DAYS I WILL BE TAKING MY CAR IN TO A DEALER AND GET AN INSPECTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158877June 2, 2006
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
IS THERE A WAY TO LOOK INTO THE CHEVROLET IMPALA 2002, 2001, AND 2000 MODELS FOR FAILURE OF THE SECURITY SYSTEM. THE LIGHT COMES ON AT TIMES AND WHEN TAKEN IN FOR SERVICE YOU ARE TOLD THAT THE PROBLEM CAN'T BE FOUND. AFTER THE LIGHT COMES ON, YOU DON'T KNOW WHEN OR IF THE CAR WILL START AND YOU HAVE IT TOWED AND NO PROBLEMS ARE FOUND. I THINK THIS CAN LEAD TO SOME TYPE OF SAFETY PROBLEM IF YOU NEED TO MOVE YOUR CAR IN A HURRY AND IT DON'T START. I'VE TALKED WITH MANY OWNERS OF THE TYPE OF CARS AND THEY ALL HAVE THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158650May 31, 2006
EXTERIOR LIGHTING:HEADLIGHTS
1-28-06, WHILE DRIVING AT NIGHT, THE HEADLIGHTS ON MY 2002 CHEVY IMPALA WENT OUT. WE FLASHED THE DIMMER/BRIGHT SWITCH AND THEY CAME ON. THIS HAPPENED 3-4 TIMES OVER THE NEXT 3 MONTHS. WE THOUGHT WE HAD A WIRING PROBLEM. THEN IN LATE APRIL, MY CAR JUST QUITE RUNNING, WHILE GOING DOWN THE ROAD. IT STARTED BACK UP, BUT IT THEN WAS OUR CUE TO HAVE IT FIXED. THE CAR WAS STILL UNDER WARRANTY TO WE TOOK IT BACK TO THE DEALERSHIP FOR REPAIR. I HAD TO TAKE IT BACK A SECOND TIME BECAUSE THE PROBLEM WASN'T FIXED, THE LIGHTS WENT OUT AGAIN. AT THIS POINT, MAY, 2006, SINCE IT IS DAYLIGHT FOR MORE HOURS OF THE DAY, WE DON'T DRIVE A LOT AT NIGHT SO I HAVEN'T NOTICED IT HAPPENING AGAIN. ON 5-30-06 I HEARD ON A NEWS REPORT THAT YOU HAVE RECEIVED 15 COMPLAINTS OF HEADLIGHTS GOING OUT ON CHEVY IMPALAS, I WANTED TO ADD ANOTHER COMPLAINT TO THAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158664May 31, 2006
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THE HEADLIGHTS FAILED WITHOUT WARNING. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 6/16/2006 - WHEN THE HIGH BEAMS WERE USED THE DASH LIGHTS WENT DARK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158724May 31, 2006
VISIBILITY:GLASS, SIDE/REAR
SIDE WINDOWS ARE SCRATCHING WHEN WINDOWS LOWERED AND RAISED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158548May 30, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE COOLANT LEAK AT THE INTAKE MANIFOLD, OR AT THE LOWER INTAKE MANIFOLD TO LOWER INTAKE MANIFOLD GASKET. THIS CONDITION MAY RESULT IN A LOW ENGINE COOLANT LEVEL OR COOLANT POOLING ON MANIFOLD. SAME PROBLEM AS NOTED IN TSB#03034(NHTSA ID#10003430, JULY 01, 2003) THIS PROBLEM IS PRESENT IN MY IMPALA THAT HAS BEEN WELL SERVICED EVERY 5K MILES AND SUDDENLY PRESENTED AT 96K MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158593May 30, 2006
EXTERIOR LIGHTING:HEADLIGHTS
I PURCHASED MY CHEVY IMPALA 2003 BRAND NEW IN MARCH OF 2003. EVERY SINCE THEN WHEN I TURN ON MY HEADLAMPS, THEY TURN OFF AT RANDOM, WHICH IS VERY DANGEROUS ON A DARKENED ROAD AT NIGHT. EVERYTHING GOES OFF (INTERIOR, TAIL LIGHTS, ECT). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158505May 29, 2006
EXTERIOR LIGHTING:HEADLIGHTS
HEAD LIGHT POPPED OUT OF PLACE AS I WAS RIDING DOWN THE ROAD ONE EVENING. ONE WORKED BUT ONE DID NOT. I TOOK IT TO A LOCAL SERVICE STATION IN MY HOMETOWN. THE OWNER LOOKED AT IT AND SAID HE COULD SEE WHY IT MAY HAVE HAPPENED BECAUSE THE SEAL LOOKED AS IF IT HAD BEEN BROKEN FROM AROUND THE LIGHT. HE SAID THIS COULD POSSIBLY BE CAUSED FROM THE FACT THAT IT WAS NOT A PROPER SEAL AND SEEMED TO SHRINK BECAUSE OF EXPOSURE TO THE SUN. HE ALSO SAID THAT HE COULDN'T BELIEVE IT HAD NOT BEEN RECALLED. I CHOSE TO GET IT FIXED TO KEEP FROM GETTING A TICKET FOR A DAMAGED HEADLIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158456May 28, 2006
ELECTRICAL SYSTEM:IGNITION
THE VEHICLE HESITATED TO START THEREFORE YOU HAVE TO HOLD THE KEY SEVERAL SECONDS TO START. THE CAR HAS A ROUGH IDLE. ONLY HAD THE CAR THREE MONTH AND HAVE RETURN IT ABOUT 10 TIMES FOR THE SAME ISSUES. I WAS TOLD THAT IT'S NORMAL FOR IT TO RUN THAT WAY. I WAS ALSO TOLD THAT THE GRAND AM ARE THE SAME WAY WITH THE SAME ENGINE BY THE DEALER. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158330May 26, 2006
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
DT*: THE CONTACT STATED THE SECURITY LIGHT ILLUMINATED INTERMITTENTLY WITHOUT CAUSE. AFTER THE ILLUMINATION OCCURRED, THE VEHICLE FAILED TO START UNTIL THE ENGINE RESTED FOR 15 MINUTES OR LONGER. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP WHERE THE PROBLEM COULD NOT BE DUPLICATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158371May 26, 2006
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS FUNCTIONALITY INTERMITTENTLY FAILS. MY AUTOMOBILE TURN SIGNALS FAILURE RATE IS AN ESTIMATED 20 PERCENT. I DRIVE MY VEHICLE NEVER KNOWING WHEN THE OPERATION OF THE TURN SIGNALS WILL FAIL. THIS IS A HAZARD TO MYSELF AS WELL AS TO OTHERS. I HAVE READ OTHER 2000 IMPALA OWNERS COMPLAINTS CONCERNING THIS SAME ISSUE ON WWW.CARCOMPLAINTS.COM. I HAVE DISCUSSED THIS PROBLEM WITH A CHEVROLET DEALERSHIP. THEY CLAIMED THAT NO RECALLS OR SERVICE BULLETINS EXISTED CONCERNING THE TURN SIGNALS INTERMITTENT FAILURE. I HAVE TRIED TO DETERMINE WHAT WAS CAUSING THIS PROBLEM. OBVIOUSLY, IT ISN'T A BLOWN FUSE. IS IT A ELECTRICAL CONNECTION, A MALFUNCTION OF A ELECTRICAL SWITCH OR THE TURN SIGNAL UNIT? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158294May 25, 2006
ENGINE AND ENGINE COOLING
HAD TO HAVE UPPER AND LOWER MANIFOLD GASKET REPLACED ON 2003 IMPALA. SOUND OF WATER WITHIN THE DASH. TSB ON SAME ISSUE BACK IN 2000 GM IS AWARE OF THIS WHY AREN'T OWNERS BEING HELPED WITH FAULTY GASKETS. TBS #03034 NHTSA #10003430. WHY ARE WE IN A POSITION TO DAMAGE AN ENGINE OR WORSE AND GM HAS NO RESPONSIBILITY IN SUCH A CRUCIAL COMPONET. ITS AFFECTED EVERY MODEL YEAR IMPALA 2000-2003 MANY TBS'S LISTED EACH YEAR. THEY REPAIRED MY IMPALA AT FULL COST TO(48K.) ME. I WOULD NOT PURCHASE A NEW CAR WITH THIS BEING A HAZARD TO ME AND MY FAMILY. I WAS JUST SURPRISED NO REACTION UNTIL SOMEONE GETS HURT. ALSO A VERY EXPENSIVE REPAIR FOR A NEWER CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158298May 25, 2006
STRUCTURE:BODY:DOOR
MY EIGHT YEAR OLD GRANDDAUGHTER HAD CUT HER LEFT LEG JUST ABOVE THE KNEE WHEN ENTERING THE RIGHT REAR DOOR OF THE NEW CHEVROLET IMPALA THAT WE HAD JUST BOUGHT THAT SAME DAY, APRIL 29, 2006. THERE IS A "LATCH PLATE" LOCATED ON THE LOWER DOOR JAMS OF BOTH REAR DOORS AND THEY ARE OPENLY EXPOSED AND HAVE VERY SHARP EDGES. AS SHE WAS ENTERING THE VEHICLE, HER LEFT LEG BRUSHED ACROSS THE "LATCH PLATE" CAUSING HER INJURY. SHE REQUIRED EMERGENCY ROOM TREATMENT AND THREE STITCHES IN HER LEFT LEG. THE DESIGN AND LOCATION OF THIS "LATCH PLATE" MAKE IT DANGEROUS FOR PERSONS ENTERING AND EXITING THE THROUGH THE REAR DOORS OF THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10158077May 23, 2006
ENGINE AND ENGINE COOLING:ENGINE
ONLY 78000 MILES ON MY 2002 IMPALA WHEN THE COOLANT LIGHT COMES ON. NEARLY $1000.00 LATER THEY TOLD ME I NEEDED A NEW WATER PUMP, INTAKE MANIFOLD GASKET, BELT, RADIATOR CAP, THERMOSTAT AND OF COURSE AN OIL CHANGE. ALL OF THIS BECAUSE THE COOLANT GM REQUIRES IS CORROSIVE AND CAUSES THE ABOVE ITEMS TO DETERIORATE. HOW LONG WILL THE REPLACEMENTS LAST? NOT SURE I WANT TO FIND OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157980May 22, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THE HEAD LIGHTS FAIL INTERMITTENTLY WITHOUT WARNING. THE PROBLEM BEGAN FOUR MONTHS AGO AND THE VEHICLE WAS TAKEN TO SERVICE DEALER WHO REPLACED AN UNKNOWN MODULE. THE PROBLEM HAS NOW RETURNED AND THE HEAD LIGHTS GO OUT WITHOUT WARNING AND RE ILLUMINATE WITHOUT WARNING. MANIPULATING THE SWITCH DOES NOT AUTOMATICALLY MAKE THE LIGHTS RE ILLUMINATE. THE CONTACT IS PLANNING TO MAKE AN APPOINTMENT WITH THE DEALER LATER TODAY FOR INSPECTION. THE VEHICLE IS A POLICE CRUISER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158036May 22, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED WHILE STARTING THE VEHICLE THE AIRBAG WARNING LIGHT REMAINED ILLUMINATED. UPON INSPECTION THE DEALERSHIP DETERMINED THE AIR BAG SENSING AND DIAGNOSTIC MODULES (SDM) EXPERIENCED A MEMORY ERROR. THE SDM WAS REPLACED BY THE DEALER. THERE IS A NHTSA RECALL, # 00V244000, REGARDING THE AIR BAG CONTROL MODULE. THE VIN WAS NOT INCLUDED IN THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157429May 12, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT ABOUT 45,000 MILES THE BRAKE WARNING TAB STARTED MAKING THE SCRATCHING NOISE WHEN I PUT ON THE BRAKES. TWO DAYS LATER THE CAR WAS IN THE SHOP FOR FRONT BRAKE SERVICE. I WAS EXPECTING JUST PADS WERE NEEDED, BUT NOT THE CASE. I WAS TOLD AND SHOWN THE ROTORS HAD WORN DOWN TOO FAR TO CUT. BOTH FRONT ROTORS WERE BELOW SAFE DEPTH. I COULD NOT BELIEVE THIS WITH ONLY 45,000 ON THE CAR. THE ROTORS WERE JUNKED AND MY REPAIR BILL WENT TO TWICE AS MUCH. IS THIS AMERICAN QUALITY OR WHAT! OTHER THAN THIS, I HAVE AND DO LIKE MY IMPALA. CHEVY COULD CALL AND MAKE THIS RIGHT WOULD PUT THING 100% RIGHT WITH ME. WILL THEY DO THAT??? JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157192May 10, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED ON THREE OCCASIONS WHILE PULLING OUT FROM A STOP THE INSTRUMENT PANEL GAUGES FAILED TO READ. THE VEHICLE TRANSMISSION WOULD NOT SHIFT INTO GEARS AND THE ENGINE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD START. THE VEHICLE WAS TAKEN TO THE DEALER AFTER THE FIRST INCIDENT AND THE FUSE BOX PANEL WAS REPLACED. AFTER THE SECOND INCIDENT THE FUSE BOX CONNECTORS WERE TIGHTENED. THE VEHICLE WAS TAKEN TO THE DEALER AFTER THE THIRD INCIDENT AND WAS AWAITING INSPECTION. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156739May 3, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
DT*: THE CONTACT STATED WHILE TURNING OFF THE WINDSHIELD WIPERS, THEY REMAINED IN THE UP POSITION. AN INDEPENDENT REPAIR SHOP DETERMINED THE WINDSHIELD WIPER SWITCH NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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