Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10176906December 25, 2006
STEERING
INTERMEDIATE SHAFT STICKS AND MAKES CLUNKING SOUNDS WHILE DRIVING. TSB SUGGESTED LUBRICATION KIT, THAT FIX WAS NOT SUCCESSFUL. REPLACED SHAFT, NEW SHAFT HAS DEVELOPED SAME PROBLEM. THE DESIGN APPEARS FLAWED AND POSSIBLY DANGEROUS TO HAVE A STEERING COMPONENT BINDING. TO MY KNOWLEDGE THERE IS NO PERMANENT FIX FOR THIS AND A NEW INTERMEDIATE SHAFT WITH THE SAME DESIGN IS NOT A PERMANENT SOLUTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176868December 23, 2006
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING
I HAVE A 2003 CHEVROLET IMPALA WHICH HAS 46,904 MILES ON IT AND IT REQUIRED THE FOLLOWING AT A COST OF $1,150.00 TO FIX. I BROUGHT IT TO THE DEALER FOR A NO HEAT PROBLEM, UPON INSPECTING THE VEHICLE IT WAS FOUND TO NEED NEW LOWER INTAKE MANIFOLD GASKETS, NEW WATER PUMP, FLUSHING AND NEW DEXCOOL ANTIFREEZE BECAUSE OF CONTAMINATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176723December 21, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
2002 IMPALA WIPERS WILL NOT RETURN TO PARK POSITION WHEN TURNED OFF. NORMAL OPERATION IS OK. WHEN WIPERS ARE TURNED OFF THEY STAY IN THE FULL UPPER MOST POSITION, CAUSING AN OBSTRUCTED VIEW THROUGH THE WINDSHIELD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176692December 20, 2006
ELECTRICAL SYSTEM
TL*- THE CONTACT STATED THAT THE COMPUTER SYSTEM ON THE VEHICLE IS NOT READING THE TIRE PRESSURE CORRECTLY. THE KEYLESS ENTRY DOESN'T FUNCTION CORRECTLY EITHER. IN ORDER FOR THE KEYLESS ENTRY TO FUNCTION CORRECTLY, CONTACT HAS TO BE DIRECTLY IN FRONT OF THE VEHICLE. THE CONTACT HAS TAKEN HIS VEHICLE TO THE DEALERSHIP AT LEAST 5 TIMES AND HE CONTINUES TO HAVE THE SAME ISSUES WITH HIS VEHICLE. CONTACT CURRENTLY HAS THE VEHICLE AT THE DEALERSHIP AND THEY EXPLAINED TO HIM THAT THEY WON'T BE ABLE TO REPAIR THE VEHICLE UNTIL FURTHER THE MANUFACTURE PROVIDES INFORMATION ON HOW TO PERFORM THE REPAIR. THE CONTACT HAS COPIES OF THE INVOICES IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176619December 19, 2006
ELECTRICAL SYSTEM
THE FOLLOWING MATTER IS A POTENTIAL DISASTER WAITING TO OCCUR. I HAVE INFORMED GM BY MAIL AND TELEPHONE. I HAVE WENT TO THE CHEVY DEALER ONLY TO COME OUT WITH MY KEY FIVE HAND HELD TRANSMITTER TO STOP WORKING. I HAVE SENT LETTERS TO THE DEALERSHIP THAT SOLD ME THE CAR. T THE SECURITY SYSTEM SHUTS DOWN THE VEHICLE AT RANDOM TIMES AUTOMATICALLY. CONTINUOUS PROBLEMS: SECURITY LIGHT ON MESSAGE CENTER CONTINUES TO FLASH SECURITY SERVICE VEHICLE SOON, - BATTERY THE SECURITY SYSTEM AUTOMATICALLY, CONTINUOUSLY ATTEMPTS TO SHUT DOWN MY CAR THIS SECURITY SYSTEM ALSO UNLOCKS MY TRUNK THE HANDHELD TRANSMITTER DOES NOT WORK AFTER REPLACING THE BATTERY AFTER THE CHEVY DEALER CHECKED THE PROBLEM I HAVE TO UNLOCK THE DOORS MANUALLY THE LIGHTS FLASH AND THE MESSAGE ON THE RADIO PANEL SAYS LOCKED I CANNOT USE MY CAR, IT WILL NOT START - ENGINE LIGHT COMES ON - ALL LIGHTS GO OUT WHILE DRIVING , THIS FAULTY "PASS LOCK THEFT DETERRENT" SYSTEM, AUTOMATICALLY COMES ON AND SHUTS MY CAR DOWN WHEN I PULL OVER TO THE SIDE OF THE ROAD AND TURN THE ENGINE OFF. IT WILL NOT TURN ON AGAIN, ONLY THE CHECK ENGINE LIGHT COMES ON. I HAD THE CAR INSPECTED TODAY AT A CHEVY DEALERSHIP AND THE RESULTS WAS," REPLACE THE CONTROL MODULE AT $325.00, FIRST, THEN I CAN PROGRAM THE KEY FIVE TRANSMITTER." REPLACED TRANSMITTER BATTERY AND CAR BATTERY I CONCLUDE THAT GM HAS THE MONOPOLY ON VEHICLE PARTS AND SERVICE ALL IN THE NAME OF TECHNOLOGY AND COST THE CONSUMER A TREMENDOUS AMOUNT OF REPAIRS ON TOP OF THE COST FOR THE VEHICLE. CONSUMERS SHOULD NOT HAVE TO PAY FOR A SERVICE THAT THEY CANNOT REPAIR AT ANY SHOP IN TOWN. FOR INSTANCE, I CAN TAKE MY TRANSMISSION ISSUES TO ALMOST ANY TRANSMISSION SHOP, HOWEVER, I CANNOT TAKE MY MANUFACTURER BUILT- IN SECURITY SYSTEM TO ANY SHOP. THEY WILL NOT TOUCH IT JUST BECAUSE IT IS MANUFACTURER BUILT. I WANT THE LAWS CHANGED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176371December 18, 2006
STEERING
I AM THE ORIGINAL OWNER OF A 2000 CHEVY IMPALA WITH 85,000 MILES. INTERMEDIATE STEERING SHAFT FAILS EVERY 20-25,000 MILES. IT HAS BEEN REPLACED THREE TIMES ALREADY, AND IS FAILING AGAIN. DEALER ADMITS IT IS A DESIGN FLAW THAT AFFECTS ALL 2000-2005 DESIGN IMPALA'S. YOU KNOW IT IS FAILING WHEN YOU FEEL CLUNKING AND LOOSENESS IN THE STEERING AT LOW SPEEDS WHEN CORNERING. I HAVE TALKED WITH MANY OTHER IMPALA OWNERS, AND THEY HAVE IDENTICAL PROBLEMS. COSTS $250 EVERY TIME THIS PART MUST BE REPLACED. THIS IS A SIGNIFICANT SAFETY CONCERN WHEN A CRITICAL STEERING COMPONENT REPEATEDLY FAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176294December 16, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER GOES HAYWIRE AND DOES NOT REGISTER PROPER SPEED OR GETS STUCK ON ONE NUMBER, OTHER CONSUMERS OF THIS 2004 CHEVY IMPALA HAS HAD THE SAME PROBLEM AND WE FEEL IT SHOULD BE A SAFETY RECALL ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176314December 16, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 IMPALA SOMETIMES STICKS AT THE SPEED I AM GOING OR IT SHOW A SPEED THAT IS HIGHER OR LOW THEN I AM TRAVELING. IT SOMETIMES CORRECTS ITSELF IF THE CAR IS LEFT OFF OVER NIGHT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176244December 15, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE SPEEDOMETER FAILED WHILE TRAVELING 70 MPH. WHEN THE VEHICLE WAS STOPPED, THE SPEEDOMETER REMAINED AT THE 70 MPH MARK. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176267December 15, 2006
EXTERIOR LIGHTING:HEADLIGHTS
CHEVY 2004 IMPALA FOR NO REASON THE HEAD LIGHTS WILL TURN OFF AND WILL NOT COME BACK ON... I HAVE BEEN CAUGHT SEVERAL TIMES IN VERY DANGEROUS ROADS WHEN THIS HAS HAPPENED.... THANKFULLY NO CRASHES OR INJURIED. I CALLED CHEVY SEVERAL TIMES AND THEY CAN'T TELL ME WHY IT HAPPENS OR HOW TO FIX IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176151December 14, 2006
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
HEADLIGHTS GO OUT INTERMITTENTLY WHEN HIGH BEAMS TURNED ON! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176193December 14, 2006
ELECTRICAL SYSTEM
TURN SIGNALS FAIL SPORADICALLY SINCE DEALER REPLACED BODY CONTROL MODULE. DEALER DOESN'T THINK NEW BCM IS PROBLEM BUT CAN'T FIX TROUBLE FOR SURE UNTIL THERE IS A COMPLETE FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176007December 13, 2006
AIR BAGS:FRONTAL
WHILE MAKING A TURN IN A PRIVATE PARKING LOT I HIT A CONCRETE PARKING CURB AT 5 MPH OR LESS CAUSING BOTH FRONT AIR BAGS TO DEPLOY. ONLY DAMAGE APPEARS TO BE FROM AIR BAG DEPLOYMENT. SINCE I HIT THE CURB AT SUCH A SLOW SPEED I DON'T THINK THE AIR BAGS SHOULD HAVE DEPLOYED. CAR TOWED TO DEALER TO HAVE AIR BAGS REPLACED AND DAMAGED WINDSHIELD REPAIRED. ALSO REQUESTED DEALER CHECK FOR ANY OTHER DAMAGE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10176047December 13, 2006
CHILD SEAT, CHILD SEAT:HARNESS:STRAP/WEBBING
DT*: THE CONTACT STATED THE STRAPS THAT TIGHTENED THE HARNESS ON THE CHILD SAFETY SEAT WERE WEARING ON THE EDGES. THE MANUFACTURER WAS NOT CONTACTED. THE CHILD SAFETY SEAT WAS A DJG ALPHA OMEGA 3IN1 22-151 BLA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176048December 13, 2006
CHILD SEAT, CHILD SEAT:HARNESS:STRAP/WEBBING
DT*: THE CONTACT STATED THE STRAPS THAT TIGHTENED THE HARNESS ON THE CHILD SAFETY SEAT WERE WEARING ON THE EDGES. THE MANUFACTURER WAS NOT CONTACTED. THE CHILD SAFETY SEAT WAS A DJG ALPHA OMEGA 3IN1 22-151 BLA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176055December 13, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED THERE WAS A STRONG SMELL OF GASOLINE IN THE CAB. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE FUEL LINE AND THE CONNECTOR FROM THE GAS TANK WERE DEFECTIVE. THE FUEL HOSE AT THE RAIL WOULD NOT SEAL AT THE FITTING FORM WHICH CAUSED RAW FUEL TO LEAK ONTO THE ENGINE. UPDATED 01/10/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175277December 6, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE HIGH BEAM HEADLIGHTS WOULD SHUT DOWN WITHIN THE FIRST 5 MINUTES OF TURNING ON. THE DEALER AND MANUFACTURER WERE NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175292December 6, 2006
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DT*: THE CONTACT STATED THE TIRE PRESSURE MONITOR DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE COAX ANTENNA NEEDED TO BE REPLACED. UPDATED 12/28/2006 - THE CONSUMER WAS TOLD THAT THE PART WOULD NOT BE AVAILABLE UNTIL 1/07. THE REMOTE START AND REMOTE DOOR LOCKS FAIL INTERMITTENTLY. THE RADIO WOULD TURN OFF PERIODICALLY. THE HIGH BEAMS FLICKERED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175185December 5, 2006
VEHICLE SPEED CONTROL
I WAS DRIVING INTO THE PARKING LOT OF MY PLACE OF EMPLOYMENT. I WAS GOING SLOWLY AND ALL OF A SUDDEN THE CAR ACCELERATED TO A HIGH RATE OF SPEED AND, I COULD NOT STOP. I CRASHED INTO A CYCLONE FENCE, 2 CENTRAL A/C UNITS, WENT DOWN A HILL AND NEARLY CRASHED INTO 2 POLES . I FINALLY STOPPED THE CAR BY HOLDING THE BRAKES AND SHUTTING THE CAR OFF. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10175196December 5, 2006
VEHICLE SPEED CONTROL
I DROVE AROUND THE REAR OF MY HOME WHICH IS WHERE MY GARAGE IS LOCATED. I CAME TO A COMPLETE STOP. I ACTIVATED MY GARAGE OPENER FROM MY VEHICLE. ONCE THE GARAGE DOOR COMPLETED OPENED I TOOK MY FOOT OFF THE BRAKE PEDAL AND ALL OF A SUDDEN MY CAR ACCELERATED TO A HIGH SPEED. I COULD NOT STOP THE CAR. THE CAR JUMPED A 9 INCH LEDGE AND I CRASHED THROUGH MY GARAGE WALL, AND INTO MY BASEMENT AND THE CAR FINALLY STOPPED IN MY BASEMENT WHEN IT HIT MY COMPUTER DESK. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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