Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10276006July 7, 2009ELECTRICAL SYSTEM
MY 2004 CHEVY IMPALA SPEEDOMETER HAS STOPPED TRACKING THE CORRECT SPEED. IT IS USUALLY READING MUCH LESS THAN I AM ACTUALLY MOVING BUT CAN REPORT MUCH HIGHER SPEEDS. THIS IS A REAL SAFETY ISSUE BECAUSE IT IS DIFFICULT TO JUDGE YOUR ACTUAL SPEED WITHOUT IT. TYPICALLY WITH A WORKING SPEEDOMETER I HAVE TO BRAKE TO KEEP MY SPEED IN CHECK. THE CAR RIDES SO SMOOTH THAT IT IS EASY TO GO FASTER THAN ONE SHOULD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275892July 6, 2009EXTERIOR LIGHTING
I HAVE A 2000 CHEVY IMPALA AND THE TURN SIGNALS FLASHER STOPS WORKING EVERY NOW AND THEN AND I FOUND MANY OTHER COMPLAINTS ONLINE ABOUT THE SAME PROBLEM. I HAVE TO PUSH THE HAZARD SWITCH A FEW TIMES TO GET THE SIGNALS TO START WORKING AGAIN. IT IS VERY HARD TO TELL WHEN THE SIGNALS STOP FLASHING BECAUSE THE LIGHT STILL COMES ON AND TURNING WITHOUT A SIGNAL IS NOT ONLY GOING TO GET ME A TICKET BUT IT'S DANGEROUS. I ALSO READ THAT CHEVY HAD TO DO A RECALL ON THE SAME TYPE OF PROBLEM ON THE MALIBU BUT HAVE NOT ISSUED A RECALL ON THE IMPALA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275638July 2, 2009STEERING
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHENEVER THE CONTACT IS PARKING OR TURNING THE VEHICLE, THE POWER STEERING FAILS. HE TOOK THE VEHICLE TO THE DEALER AT LEAST THREE TIMES, BUT THEY COULD NOT CORRECT THE FAILURE. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 41,214.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275423July 1, 2009ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 60-65 MPH, THE VEHICLE DECELERATED AND WOULD NOT DRIVE OVER 30-35 MPH. THE RPM'S APPEARED TO BE NORMAL. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND A MECHANIC REPLACED THE OXYGEN SENSOR AND FILTER, BUT THAT DID NOT CORRECT THE FAILURE. THE MECHANIC STATED THAT THE CATALYTIC CONVERTER FAILED. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275320June 30, 2009ELECTRICAL SYSTEM
I HAVE A 2002 CHEVY IMPALA AND I HAVE BEEN HAVING PROBLEMS WITH MY BCM (BODY CONTROL MODULE). SOMETIMES WHEN I START IT UP IT WILL NOT LET ME START IT UP BECAUSE THAT SECURITY SYSTEM COMES ON. IT ALSO FAILED IN GENERAL YESTERDAY WHICH I FIGURED THIS OUT BECAUSE I HAD UNPLUGGED MY BCM AND RECONNECTED IT AND MY CAR STARTED UP JUST FINE. I WENT TO THE DEALERSHIP TO FIND OUT IF IT COULD POSSIBLY BE THAT BECAUSE I AM NOT GM CERTIFIED. BUT LIKE ANY OTHER PLACE THEY GAVE ME THE RUN AROUND AND TOLD ME IT CAN BE SOMETHING ELSE AND SOMETHING ELSE BUT I'M PRETTY SURE ITS THIS. I HAVE DONE MY RESEARCH ONLINE AND MOST PEOPLE HAVE PROBLEMS WITH THERE BCM, ONCE THEY CHANGE IT THE PROBLEMS GO AWAY. I BELIEVE GM SHOULD FIX THIS PROBLEM FOR FREE BECAUSE ITS SOMETHING THAT ONLY HAPPENS ON CHEVY'S. I KNOW THIS BECAUSE I OWNED A 2001 CHEVY MALIBU AND IT USED TO DO THE SAME THING. THIS ALSO HAS HAPPENED TO ME MORE THEN TEN TIMES IN THE PAST FOUR MONTHS AND ITS RIDICULOUS. NOW I GO TO SEE IF I CAN GET IT FIXED AND THEY ALSO TOLD ME THAT IF THEY PROGRAM IT AND ITS NOT THAT MY MONEY IS NOT REFUNDABLE AND I'M STUCK WITH A CAR THAT DOESN'T WORK AND I LOOSE OUT AROUND 300-400 DOLLARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275340June 30, 2009ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I OWN A 2002 CHEVROLET IMPALA THAT HAS ONLY 38,000 MILES ON IT. IN THE LAST TEN DAYS THIS CAR HAS COST ME $1,100.00. THE MAJORITY OF THIS COST WAS BECAUSE OF THE PASSLOCK SYSTEM. I HAD NO CHOICE BUT TO GET THIS REPAIRED BECAUSE THE CAR COULD HAVE STOPPED RUNNING AT ANY TIME. IT APPEARS FROM WHAT I HAVE READ RECENTLY THAT THIS AUTO AND OTHERS LIKE IT SHOULD HAVE BEEN RECALLED LONG AGO BECAUSE OF THESE SECURITY SYSTEMS THAT SEEM TO GO OUT QUITE FREQUENTLY. I CANNOT GIVE AN ACCURATE INCIDENT DATE SINCE THIS HAS BEEN HAPPENING ON AND OFF FOR OVER TWO MONTHS - I HAVE FINALLY BEEN ABLE TO BORROW THE MONEY TO GET IT FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275408June 30, 2009TRACTION CONTROL SYSTEM
WHEN I GIVE IT A LITTLE GAS TO GO USUALLY JUST WHEN IM FIRST TAKING OFF THE TRACTION CONTROL KICKS IN BUT IF I LET OFF THE GAS IT KICKSBACK OFF. THEN AGAIN, GO A FEW BLOCKS AND HIT THE BRAKES AND THE ANTILOCK BRAKES KICK IN SOME TIMES IT TURNS OFF THE TRACTION CONTROL AND ABS IT SEEM LIKE THIS IS A PROBLEM WITH A LARGE NUMBER OF IMPALAS AND EVERY ONE IS SHELLING OUT A LOT OF MONEY AND STILL HAVE THE PROBLEM I DON'T HAVE THAT KIND OF MONEY CAN YOU TELL ME WHAT IS WRONG OR SHOULD I TRADE IT IN FOR A FORD I AM 46 AND HAVE ALWAYS BEEN FAITHFUL TO CHEVY BUT IF IM STUCK WITH A FACTORY DEFECT FORD HERE I COME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275200June 29, 2009FUEL SYSTEM, OTHER
WE OWN 2008 CHEVY IMPALA WITH 40,000 + MILES. THE ENGINE LIGHT GOES ON AND OFF. WE OFTEN CHECK IF THE GAS CAP IS ON TIGHT. THIS USUALLY HELPS. THIS PAST WEEK, ALL WE TRIED WITH GAS CAP DID NOT HELP. WE TOOK CAR TO GM DEALER. THERE IS A DEFECT IN THE GAS CAP. HOWEVER, THE NEW GAS CAP COST US $80 PARTS PLUS LABOR AND COST OF ANALYSIS. WE HAVE OWNED MANY CARS AND NEVER HAD TO REPLACE A GAS CAP. EVEN A CAR WITH 350,000 HAD ORIGINAL GAS CAP. THIS IS UNFAIR FOR OWNER TO BEAR THIS EXPENSE. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275174June 28, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 IMPALA'S SPEEDOMETER WILL GO UP OVER 100+ WHEN I AM ONLY DOING 60MPH MAX. THE TEMP GAUGE LOCATED TO THE RIGHT OF THE SPEEDO IS NOW DOING THE SAME THING. THE ONLY SHORT TERM FIX IS TO THE IGNITION SWITCH OFF THEN ON AGAIN UNTIL THE GAUGE READS ZERO AGAIN. ON E TIME ON MY WAY HOME (PA.) FROM )NJ.) THE GAUGE DROPPED PAST THE MAX ON THE SPEEDO AND I HAD NO CLUE ON HOW FAST I WAS GOING. FOR OVER 5 HOURS I HAD TO GO WITH THE FLOW OF TRAFFIC AND HOPE THAT THEY WERE NOT SPEEDING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275039June 26, 2009ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL
I OWN A 2004 CHEVY IMPALA. I FOUND THIS WEBSITE FULL OF THE SAME COMPLAINTS AS MINE, WITH THE VEHICLE NOT STARTING WHEN IT SHOULD. I HAVE FIRST EXPERIENCED THIS AT 75,000 MILES AND I WOULD PUT IN THE KEY AND NOTHING HAPPENS EXCEPT THE LIGHTS AND RADIO COME ON. NO CLICK NO NOTHING... HAD THE ALTERNATOR REPLACED, AND IT STILL DOES IT. HAD THE STARTER CHECKED, IT STILL DOES IT. I HAVE BEEN STRANDED AT WORK, LATE FOR WORK AT HOME, AT RESTAURANTS IN BELOW ZERO WEATHER WITH A CHILD. PLEASE SEE THIS WEBSITE, BECAUSE THERE ARE THOUSANDS OF COMPLAINTS, AND IT APPEARS THIS IS A GM ISSUE THAT SHOULD BE RECALLED. I CAN GIVE THE DATE THAT HAPPENED THE OTHER DAY AT WORK IN 110 WEATHER (WITH HUMIDITY) HAD TO WAIT 1/2 HOUR THEN IT FINALLY STARTED. SOMETHING IS WRONG, AND WHY SHOULD CONSUMERS HAVE TO PAY FOR THIS PROBLEM WHEN CLEARLY IT IS A GM PROBLEM. THE WEBSITE OF THE COMPLAINTS (THAT IN ORDER TO GET AN ANSWER YOU HAVE TO PAY FOR..SERIOUSLY COME ON) IS HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2000/ELECTRICAL/PASSLOCK_PROBLEM_SECURITY_LIGHT_IS_ON.SHTML I APPRECIATE YOUR TIME. BECAUSE THIS HAPPENS AT RANDOM TIMES, IT IS TOO HARD TO PINPOINT EXACT TIMES AND PLACES THAT THIS HAS INDEED HAPPENED. MY ALTERNATOR WAS REPLACED BY A GM DEALER AND FUNNY THEY "NEVER HEARD OF THIS PROBLEM BEFORE"... ALTHOUGH MY NEIGHBOR WHO OWNS A 2002 HAS THE SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274965June 25, 2009STEERING
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHENEVER THE CONTACT TURNED THE VEHICLE IN EITHER DIRECTION, HE HEARD A GRINDING AND CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE STEERING SHAFT. MONTHS PRIOR TO THE FAILURE, THE STEERING BECAME VERY LOOSE. THE CURRENT MILEAGE WAS 28,000 AND FAILURE MILEAGE WAS 15,000. UPDATED 07/14/09 *BF UPDATED 07/16/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274977June 25, 2009ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE ANTI THEFT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE POWER STEERING FAILED AND THE VEHICLE SHUT OFF. THE CONTACT WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. SHE CALLED THE DEALER AND WAS INFORMED THAT THE CYLINDER ON THE PASS LOCK SYSTEM WAS FAILING, OR POSSIBLY THE BODY LOCK CONTROL MODULE OR THE BOX SENSOR. THE REPAIR WOULD COST $600. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 71,800 AND CURRENT MILEAGE WAS 71,989. UPDATED 07/28/09. *LJ THE CONSUMER DID NOT HAVE POWER STEERING OR BRAKES. UPDATED 07/30/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274820June 24, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER CLUSTER FAILED. THE DIAL GOES STRAIGHT DOWN AND DOES NOT REGISTER CORRECTLY. THE FAILURE HAS OCCURRED INTERMITTENTLY FOR ONE YEAR. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER OR MECHANIC. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 68,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274841June 24, 2009ELECTRICAL SYSTEM
I OWN A 2004 CHEVY IMPALA. MY SECURITY LIGHT COMES ON ONCE IN A WHILE AND THEN MY CAR WON'T START. I'VE BEEN TOLD BY MY DEALER THAT IT IS A PASSLOCK ISSUE AND THAT IT HAPPENS IN MANY GM VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274850June 24, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY IMPALA 1 OWNER PURCHASE PRICE $30,000 LESS THAN 50000 MILES SPEEDOMETER WENT OUT. NOT COVERED UNDER WARRANTY PER DEALERSHIP. I NEVER KNOW HOW FAST I AM GOING BUT RELY ON THE TAC GAUGE. GM NEEDS TO RECALL THE 2004 FOR THIS PROBLEM BEFORE SOMEONE DIES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274870June 24, 2009ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTS TO START THE VEHICLE, THE KEY WILL TURN INSIDE OF THE IGNITION, BUT THE VEHICLE WILL NOT START. THE CONTACT NOTICED THE SAME FAILURE THREE YEARS AGO AT 40,000 MILES. IN ADDITION, THE SECURITY LIGHT FEATURE BEGAN TO FLASH BEFORE THE FAILURE OCCURRED. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER AND THEY STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 101,000 AND FAILURE MILEAGE WAS 40,000. UPDATED 7/23/109 *CN THE CONSUMER STATED THERE IS A SEVERE PROBLEM WITH THE PASSLOCK SECURITY SYSTEM AND GM DOES NOT HAVE A PROPER FIX. UPDATED 07/30/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274640June 22, 2009VISIBILITY
I HAVE A 2006 CHEVY IMPALA THAT THE WINDSHIELD WIPERS AND CAME ON AND WOULD NOT TURN OFF ALONG WITH WINDOW CLEANER SPRAYING NON STOP, THIS ALSO CAUSED TURN SIGNALS TO STOP WORKING AND KEYS TO BE LOCKED INTO CAR. I HAD TO PULL OVER TO THE SIDE OF THE ROAD BECAUSE I COULD NOT SEE WITH ALL THE SPRAYING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274665June 22, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA. SPEEDOMETER AND GAUGES DO NOT WORK. STARTED WORKING OFF AND ON THEN TOTAL FAILURE. I SEE ONLINE THIS IS A VERY COMMON PROBLEM WITH CHEVROLET IMPALAS AND IS VERY DANGEROUS. ALSO LEAVES A GOOD CHANCE OF SOMETHING HAPPENING TO THE MOTOR AND WE WOULD NOT KNOW THERE WAS A PROBLEM. MANY PEOPLE WITH THIS PROBLEM ARE CALLING FOR A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274671June 22, 2009ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT
PUT. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10274510June 18, 2009ENGINE AND ENGINE COOLING
2000 CHEVROLET IMPALA CAUGHT A FIRE AND TOTALED. CONSUMER RECEIVED RECALL NOTICE AFTER THE FIRE. *NJ
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0