Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10288813October 18, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER IN MY '04 CHEVY IMPALA SS IS VERY ERRATIC. IT DISPLAYS INCORRECT SPEED. I WAS TRAVELING @ 70MPH BUT THE SPEEDOMETER DISPLAYS @ 49 MPH. WHEN STOPPING IT WILL DROP BELOW THE ZERO MARK AT @ 15 MPH. THE NEEDLE TICKS AROUND ON THE FACE OF THE DIAL. THIS SEEMS DANGEROUS TO ME NOT KNOWING THE SPEED YOU ARE TRAVELING. FROM INTERNET RESEARCH I'VE SEEN THIS IS A COMMON PROBLEM ON '04 GM CARS. THIS PROBLEM IS ERRATIC. IN MY OPINION THERE SHOULD BE A RECALL ON THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288855October 18, 2009
ELECTRICAL SYSTEM
ELECTRICAL SIGNALS QUIT WORKING INTERMITTENTLY,WILL START IF HAZARDS ARE PUSHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288649October 16, 2009
ELECTRICAL SYSTEM
BODY CONTROL MODULE, PASS LOCK SENSOR, IGNITION SWITCH. WILL NOT ALLOW CAR TO START CORRECTLY OFTEN NOT AT ALL. IF RESEARCH IS DONE THERE IS THOUSANDS OF COMPLAINTS ON GM VEHICLES WITH THIS SYSTEM HAVING THE SAME RECURRING PROBLEM. GM REFUSES TO ADMIT THAT THIS IS AN ISSUE WITH THIS SYSTEM. I HAVE NOT PERSONALLY HAD A INJURY CAUSED BY THIS PROBLEM BUT THE POTENTIAL FOR AN INJURY IS THERE. IF I CAN NOT START MY VEHICLE BECAUSE OF THIS PROBLEM IT CAN AND HAS LEFT ME IN A POSITION THAT IS POTENTIALLY HAZARDOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288697October 16, 2009
ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM, AIR BAGS
SECURITY LIGHT COMES ON, TRACTION LIGHT COMES ON, RPM'S DROP TO 0, GAS DROPS TO 0, CONSTANT DRAINING OF BATTERY AND IS DEAD AFTER 10 OR SO HOURS. MANY PEOPLE ON FORUMS ARE ALL COMPLAINING OF THE SAME THING AND EVEN MECHANICS SAY THAT THIS IS A VERY COMMON PROBLEM WITH THESE CARS YET THERE IS NO RECALL! I HAVE SPENT AS OF NOW 1000 DOLLARS ON THIS PROBLEM AND MY DEALER IS TELLING ME THAT MIGHT NOT FIX THE PROBLEM COMPLETELY!!! I HAVE PUT IN A NEW ALTERNATOR, NEW BATTERY, NEW BCM, AND NOW A NEW IGNITION SWITCH! I CURRENTLY HAVE THE OLD BCM AND THE NEW ONE IS IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288698October 16, 2009
ELECTRICAL SYSTEM
MY 2001 IMPALA WITH A 3.8 V-6 WOULD NOT START AFTER GOLF LAST THURSDAY, SO I HAD IT TOWED TO A REPAIR SHOP. THE SHOP PUT IN A NEW FUEL PUMP, FUEL FILTER, SPARK PLUGS AND WIRES. THE BILL CAME TO $900. I HAD THE SAME PROBLEM VARIOUS OCCASIONS OVER THE NEXT COUPLE WEEKS AND DECIDED TO LOOK ON THE INTERNET. THIS SITE POPPED UP WHEN I "SEARCHED STALLS WHILE DRIVING" BECAUSE THE CAR STARTED STALLING OCCASIONALLY WHILE DRIVING UNDER JUST ABOUT ANY CONDITION. I BOUGHT A NEW CRANKSHAFT POSITION SENSOR FROM CAR QUEST INSTALLED IT MYSELF IN LESS THAN AN HOUR AND HAVEN'T HAD ANY PROBLEMS FOR ABOUT A WEEK NOW. THANKS FOR THE INFO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287483October 15, 2009
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE STEERING SHAFT ELICITS VIOLENT VIBRATIONS AND NOISES. THERE WAS A RECALL FOR AN AFTER MARKET STEERING PART (SEE NHTSA CAMPAIGN ID NUMBER: 09E005000), BUT HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO THE NEAREST DEALER WHERE THEY FOUND THE STEERING SHAFT WAS FAULTY AND EITHER WOULD NEED TO BE REPLACED OR REPACKED. NO REPAIRS HAD BEEN MADE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287338October 14, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VEHICLE SPEEDOMETER SUDDENLY QUITS FUNCTIONING. SPEEDOMETER SUDDENLY SHOWS HIGH SPEED (EXAMPLE 120 MPH) WHEN DRIVING HIGHWAY SPEEDS (VERIFIED AT 70 WITH GPS). SPEEDOMETER REMAINS STUCK IN THIS POSITION. I WAS ABLE TO CLEAR THE ERROR AFTER RETURNING HOME AND CYCLING THE IGNITION FROM OFF TO ON SEVERAL TIMES. THIS OCCURRED ON JULY 2009 ALSO UNDER THE SAME CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287337October 14, 2009
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
THE PASSLOCK PREVENTS THE CAR FROM STARTING. THIS HAPPENS APPROX. 4 OR 5 TIMES A MONTH. YOU PUT THE KEY IN TO START AND THE CAR DOES NOT START. YOU HAVE TO WAIT 10 MINUTES USUALLY, SOMETIMES 20 SOMETIMES 30. VERY DANGEROUS IF YOU HAVE AN EMERGENCY AND NEED TO START YOU CAR RIGHT AWAY INSTEAD OF WAITING TO START. YOU MAY DIE OR SOMETHING OF THAT NATURE. VERY SCARY WHEN YOU ARE IN THE CAR ALONE AND IT WON'T START. WILL NEVER BY A GM CAR AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287414October 14, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE SHE NOTICED THAT OCCASIONALLY THE VEHICLE WOULD NOT START. THE CONTACT ALSO NOTICED THAT ALL OF THE DASHBOARD LIGHTS WOULD FLICKER ON AND OFF WHILE THE CONTACT WAS ATTEMPTING TO START THE VEHICLE. A LOCAL DEALER STATED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 52998. UPDATED 12/7/09 *CN THE CONSUMER STATED THE SECURITY LIGHT WOULD COME ON. THE CONSUMER BELIEVED THERE WAS A PROBLEM WITH THE PASS LOCK SYSTEM. UPDATED 12/08/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287027October 11, 2009
ELECTRICAL SYSTEM
CAR WILL NOT START SOMETIMES. BATTERY IS FINE. LIGHTS WORK, LOCKS WORK, ETC. BATTERY WAS REPLACED TWICE BEFORE REALIZED IT WAS NOT BATTERY. HAVE TO WAIT 10 MINUTES AND THEN TRY AGAIN TO START CAR. USUALLY STARTS AFTER 10 MINUTE WAIT. IF NOT, HAVE TO WAIT ANOTHER 10 MINUTES. SECURITY LIGHT COMES ON FOR NO REASON AT TIMES AND THEN GOES OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286667October 7, 2009
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2005 CHEVROLET IMPALA. THE SPEEDOMETER DISPLAYS INACCURATE READINGS. AS A CONSEQUENCE HE CANNOT DETERMINE THE SPEED HE'S DRIVING. THE MANUFACTURER STATED THAT HIS INFORMATION WAS INCLUDED IN THE LAW SUIT; THEREFORE THEY WILL NOT REPAIR THE VEHICLE. HE WAS THEN REFERRED TO THE DEALER, WHOM WILL CHARGE AN $100.00 DIAGNOSTIC FEE. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 67,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286407October 6, 2009
ELECTRICAL SYSTEM
MY 2003 CHEVROLET IMPALA HAS INTERMITTENT STARTING TROUBLE. SOMETIME IT WILL START FINE AND OTHER TIMES IT WONT. THE DEALERSHIP SAID IT MOST LIKELY THE BCM OR PASSLOCK SYSTEM. THIS NEEDS TO BE A RECALL. THERE IS ONGOING PROBLEMS WITH ALL CHEVROLET IMPALAS FOR THIS ISSUE. STRANDED WITH KIDS ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286021October 1, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I JUST BOUGHT AN IMPALA 2004 THIS JANUARY. I AN ON A FIXED INCOME AND CANNOT AFFORD TO MAKE MANY EXPENSIVE REPAIRS. WHEN WE HAD A COLD SNAP, MY CAR WAS MAKING A WHIRRING NOISE AND I DISCOVERED THAT MY SPEEDOMETER WAS ON ZERO. WHEN THE CAR WARMED UP, THE SPEEDOMETER STARTED TO WORK AGAIN THIS HAPPENED ON THE REMAINING COLD DAYS AND THEN STOPPED. 6 MONTHS LATER, THE SPEEDOMETER IS EITHER ON ZERO OR JUST NOT WORKING PROPERLY. LUCKILY, I DON'T TRAVEL VERY FAR, BUT THIS IS VERY UNSAFE. I HAVE READ ON THE INTERNET THAT CHEVY RECALLED THE SPEEDOMETER FOR THE TAHOE, BUT NOT THE IMPALA. I AGAIN AM ON A FIXED INCOME AND CANNOT READILY GET THIS FIXED, BUT UNFORTUNATELY WILL HAVE TO SHELL OUT $500 FOR A PART THAT CHEVY PUT IN KNOWING IT'S DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285790September 30, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
AFTER CHANGING MY BATTERY ON MY CAR I NOTICE NOW THAT MY LIGHTS FLICKER ON AND OFF. THERE IS ALSO A CLICKING SOUND COMING FROM UNDERNEATH THE DASH AND SOMETIME MY CAR WILL NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285849September 30, 2009
ELECTRICAL SYSTEM
SPEEDOMETER AND GAS GAUGE STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285603September 29, 2009
ELECTRICAL SYSTEM
SEVERAL CHEVROLET VEHICLES IN THE 2002 RANGE (INCLUDING MY 2002 IMPALA) HAVE A DESIGN DEFECT IN THE BODY CONTROL MODULE THAT CAUSES A FAILURE IN THE PASSLOCK SECURITY SYSTEM. THE FAILURE IS INTERMITTENT AND UNPREDICTABLE, BUT CAUSES THE CAR TO EITHER NOT START, OR STOP RUNNING. ONCE THE BCM FAILS, THE COMPUTER MUST BE RESTARTED TO START THE CAR- THIS MEANS SITTING IN THE CAR FOR 8-11 MINUTES WAITING FOR THE SECURITY LIGHT TO GO OFF; REGARDLESS OF WHETHER IT'S 110 DEGREES OUT, OR 10 BELOW. THE PROBLEM IS WIDELY REPORTED ON AUTO FORUMS, SO THERE IS NO WAY CHEVY DOESN'T KNOW ABOUT IT. THERE ARE EVEN COMPANIES WILLING TO BYPASS THE SECURITY SYSTEM (BY CUTTING A WIRE FROM THE BCM, AND ROUTING A WIRE FROM ANOTHER SOURCE WITH AN APPROPRIATE RESISTOR) TO ELIMINATE THE PROBLEM. A DEALER WILL REPLACE THE BCM, BUT THE REPLACEMENT IS THE SAME DESIGN AS THE ORIGINAL, AND IS JUST AS LIKELY TO FAIL (NOT TO MENTION RUNNING $500-$800). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285438September 27, 2009
STEERING
ON MANY LATE MODEL CHEVROLET AND GM CARS, THERE IS A CLUNKING ISSUE ON THE INTERMEDIATE STEERING SHAFTS. I HAVE TAKEN MINE TO THE DEALER AND AT THAT TIME THE FIX WAS TO REPACK THE SHAFT WITH GREASE OR PUT A NEW ONE ON. THIS FI IS AT THE OWNERS EXPENSE. GM AND CHEVROLET ARE VERY EXPERIENCED WITH THIS ISSUE AS DOING AN INTERNET SEARCH WILL BRING UP MANY ARTICLES. THERE ARE AT LEAST TWO REDESIGN OF THIS COMPONENT. THIS COMPONENT IS NOT EVEN A SCHEDULED MAINTENANCE ITEM. THE FACT THAT THERE ARE DESIGN ITERATIONS BUT STILL NO RECALL IS LUDICROUS. IF MY OWNERS MANUAL SAID GREASE THE STEERING SHAFT EVERY 10000 MILES, I CAN UNDERSTAND NO RECALL. BUT CHEVY HAS NEVER STATED IT TO BE A MAINTENANCE ITEM AND THE FACT THERE ARE REDESIGNS SAYS THERE IS AND ISSUE THAT NEEDS TO BE LOOKED AFTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285331September 26, 2009
STEERING
CLUNKING NOISE COMING FROM STEERING SHAFT. GM DEALER TOLD ME THAT THEE HAVE BEEN NUMEROUS PROBLEMS WITH STEERING SHAFTS ON THIS VEHICLE BUT NO RECALL. WILL COST 250.00 TO FIX.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285215September 25, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYS INACCURATE READINGS ON THE INSTRUMENT CONTROL PANEL. HE IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER, TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE CURRENT MILEAGE WAS 87,749 THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285231September 25, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. HE STATED THAT WHEN APPLYING PRESSURE TO THE BRAKE PEDAL, THE VEHICLE BEGAN TO SHAKE. THE DEALER REPLACED THE ROTORS TWICE WITHIN 10,000 MILES. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE AND THE BRAKES ARE NOT FUNCTIONING PROPERLY. THE FAILURE MILEAGE WAS 19500 AND THE CURRENT MILEAGE WAS 36335. UPDATED 10/20/09 *CN THE CONSUMER STATED THE FRONT AND REAR ROTORS WERE WARPED. UPDATED 10/22/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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