Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10291120November 5, 2009
STEERING
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHEN DRIVING INTERMITTENTLY HE HEARS A CLANGING NOISE IN THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER, AND A GREASE KIT WAS INSTALLED ON THE I-SHAFT. AFTER 14,000 MILES THE FAILURE RESURFACED. THE VEHICLE WOULD BE DIAGNOSED BY THE DEALER IN DECEMBER OF 2009. THE CURRENT MILEAGE WAS 29,268. THE FAILURE MILEAGE WAS APPROXIMATELY 14,600. UPDATED 4/7/2010 *CN THE DEALER REPLACED THE INTERMEDIATE SHAFT. UPDATED 05/20/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290894November 4, 2009
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2008 CHEVY IMPALA AND MY CAR JUST CUTS OFF WHILE IM DRIVING AND THE KEY GETS LOCKED IN THE IGNITION AND THE DEALERSHIP SAID IT WAS THE AFTERMARKET STEREO SO I TOOK IT OUT IT HAS HAPPENED 4 TIMES SINCE I HAVE SPENT CLOSE TO $700 TO FIX THIS PROBLEM AND NO RESULTS WHAT IF MY CAR WOULD HAVE WENT OUT ON ME ON THE FREEWAY OR SOMETHING BECAUSE IT WENT OUT LAST NIGHT WHEN I WAS DRIVING IN THE MIDDLE OF TURNED THE WHOLE CAR JUST LOCKED THE STEERING WHEEL AND TURNED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290927November 4, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHEN APPLYING PRESSURE TO THE ACCELERATOR PEDAL AT 30 MPH, THE VEHICLE WOULD NOT DECELERATE. AS A CONSEQUENCE HE CRASHED INTO THE WALL OF A NEARBY BUILDING. HE INJURED HIS LOWER BODY AND TORSO. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 58000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10290762November 3, 2009
ELECTRICAL SYSTEM
CHEVROLET SPEEDOMETER DOES NOT WORK CORRECTLY. IT WILL JUMP OR DROP AT ANY MOMENT AND YOU HAVE NO IDEA WHAT SPEED YOU ARE ACTUALLY TRAVELING AT. THIS HAPPENS REGULARLY AND APPARENTLY IS A COMMON KNOWLEDGE PROBLEM WITH THESE GM CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290879November 3, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER INSTRUMENT CLUSTER IS NOT WORKING PROPERLY. MY SPEEDOMETER DOES NOT WORK MOST OF THE TIME IN COLD WEATHER, AND ALWAYS MOVES ERRATICALLY, PROVIDING INACCURATE MEASUREMENTS OF SPEED. MY TACHOMETER DOES NOT WORK AT ALL AFTER SEVERAL MONTHS OF ERRATIC MOVEMENTS AND INACCURATE READINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290519November 1, 2009
ELECTRICAL SYSTEM
THE CAR WONT START BUT ALL THE LIGHTS AND IT ACTS LIKE IT STARTED BUT THE MOTOR WONT TURN AND NO1 NOS HOW TO FIT IT DOES THIS EVER DAY I TRY TO START IT AND IT WONT DO ANYTHING UNTIL I WAIT 10TO 20 MIN AND THEN IT STARTS LIKE NOTHING HAPPEN IF I KNOW HOW TO FIT IT I WONT BUT NO1 CAN TELL ME WHAT'S THE CALLS OF IT CAN YOU JUST TELL ME WHAT I NEED TO DO TO GET IT FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290359October 30, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEED-O-METER NEEDLE PEGS OUT AND WANDERS INADVERTENTLY. JUST HAPPENED ONE DAY. IT IS A CONTINUAL OCCURRENCE. SOME DAYS IT SEEMS TO WORK KIND OF, AND AT OTHER TIMES IT MOVES VERY ABRUPTLY ON THE DIAL AND NEVER SMOOTH LIKE IT SHOULD. IT HAS BEEN THE CAUSE OF BEING PULLED OVER ON 3 OCCASIONS IN THE LAST MONTH DUE TO LACK OF KNOWLEDGE OF MY VEHICLES' SPEED. THERE IS NO WAY TO DETERMINE THE VEHICLES' SPEED WITHOUT IT (AND WITHOUT A GPS DEVICE OR SOMETHING SIMILAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290197October 29, 2009
ELECTRICAL SYSTEM
I HAVE A 2001 CHEVROLET IMPALA SEDAN. WITHOUT WARNING THE TURN SIGNALS STOP WORKING. IF I STOP THE CAR AND RESTART IT, THE SIGNALS USUALLY START WORKING AGAIN, BUT FOR HOW LONG? THE MILEAGE IS 175,000. I WENT ONLINE AND FOUND THAT GM HAS IDENTIFIED THAT THE HAZARD SWITCH IS THE ROOT CAUSE. THIS SWITCH IS THE SAME SWITCH ON SEVERAL MODELS. I WENT TO CHANDLER CHEVROLET IN TAPPAHANNOCK , VA .GM WILL REPLACE THE HAZARD SWITCH ON THE 2001 MALIBU (THIS IS THE SAME SWITCH THAT IS IN MY CAR). THEN THE SERVICE MANAGER SAID UP TO 150,000 MILES. NHTSA INVESTIGATION #PEO2064 MY OTHER PROBLEM IS THAT I HAVE EXPERIENCED RIGHT REAR STOP LIGHT FAILURE. HOWEVER THE RUNNING TAIL LIGHT DOES WORK. AT FIRST THE SHOP WHERE I TOOK IT, REYNOLDS GARAGE IN OTTOMAN, VA FIGURED IT WAS A BURNED OUT STOP LIGHT ELEMENT. REPLACING THE BULB DID NOT BRING THE STOP LIGHT BACK INTO SERVICE. THEN WE REPLACED THE SECTION OF WIRING HARNESS. STILL NO LUCK. I LEFT THE CAR AT THE SHOP AND MR. REYNOLDS SPENT A LOT OF TIME ON IT W/O SOLVING THE PROBLEM. I WONDER IF THIS RIGHT REAR STOP LIGHT PROBLEM IS RELATED TO THE FAILED HAZARD SWITCH AND ITS WEAK SOLDER JOINTS. THANK YOU FOR LISTENING. *TR WILLIAM E. STEINMETZ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290273October 29, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE VEHICLE WILL STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. SINCE THE DEALER COULD NOT DUPLICATE THE FAILURE, THEY COULD NOT PROVIDE A REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 50651. UPDATED 12/09/09 *BF THE CONSUEMR STATED THE VEHICLE WILL TURN OVER, BUT WILL NOT START. UPDATED 12/10/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290318October 29, 2009
EXTERIOR LIGHTING
HAD PROBLEMS WITH HEADLIGHTS GOING OUT WEATHER IT'S LOW BEAM OR HIGH BEAM MECHANIC HAD TO REPLACE TURN SIGNAL/HIGH BEAM SWITCH AND THEN THAT ONE ONLY LASTED 3-4 MONTHS. THIS COULD REALLY POSE A DANGER HAS THE HEADLIGHTS GO OUT COMPLETELY, THE ONLY THING I COULD DUE IS HOLD BACK ON LEVER TO KEEP HIGH BEAMS ACTIVATED. THE MARKER LIGHTS WOULD STAY ON. TO HAVE THIS WORK DONE IS GETTING EXPENSIVE IF I HAVE TO KEEP REPLACING THIS SWITCH. ANY HELP OR SUGGESTIONS WOULD BE HELPFUL. I BOUGHT THIS VEHICLE USED 2005 CHEVY IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290080October 28, 2009
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNAL LIGHTS STOP WORKING AFTER BEING USED A FEW TIMES. MAY START WORKING AGAIN AFTER CAR HAS BEEN TURNED OFF ,THEN ON . 2005 CHEVY IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290092October 28, 2009
ELECTRICAL SYSTEM:HORN
I HAVE A 2005 CHEVROLET IMPALA LS V6 3800 SERIES.THE VOLUME OF THE HORN WAS FLUCTUATING AFTER ABOUT 3 YEARS & NOW IT COULD HARDLY BE HEARD. I NEVER HAD A HORN THAT WEARS OUT,I BELIEVE IT IS DEFECTIVE & IS A SAFETY HAZARD. LOU BACHRODT'S CHEVROLET 954-247-3000 HAD ME WIT UNTIL I HUNG UP,THEY WOULD FIX IT ONLY IF I PAID TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289629October 26, 2009
STEERING
2002 CHEVROLET IMPALA HAS A PROBLEM WITH THE STEERING WHEEL SHAFT. *NJ THE CONSUMER STATED AT 36,000 MILES THE STEERING WHEEL WAS LOOSE AND THE FRONT END OF THE VEHICLE WAS MAKING A LOT OF NOISE. THE DEALER REPLACED THE INTERMEDIATE SHAFT. AT 43,165 MILES, THE PROBLEM RETURNED. THE DEALER ONCE AGAIN REPLACED THE INTERMEDIATE SHAFT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289686October 24, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 CHEVY IMPALA WENT CRAZY, STOPPED WORKING. THROUGH MUCH RESEARCH, THERE ARE HUNDREDS, MAYBE THOUSANDS OF THIS CAR WITH THIS PROBLEM. GM SAYS THERE IS NO RECALL AS OF NOW AND THE PROBLEM IS $400 TO $600 TO FIX. I HAVE BEEN TOLD IT IS THE GAUGE CLUSTER. IT IS A 4YR OLD CAR WITH 68K MILES ON IT, I FEEL THAT GM SHOULD TAKE RESPONSIBILITY FOR THIS PROBLEM. THERE IS A RECALL FOR THE CHEVY TRUCKS AND TAHOE'S FOR THAT YEAR, BUT NOT THE IMPALA'S... THEY USE THE SAME PART NUMBER IN THE GAUGE CLUSTER, SO WHY SHOULDN'T THE IMPALA HAVE A RECALL ON THEM? THIS IS A COSTLY REPAIR AND A VERY DANGEROUS PART TO HAVE GO OUT. I'VE READ THAT PEOPLE CANNOT AFFORD TO REPAIR THEIR CARS, SO THEY ARE DRIVING THEM WITH NO SPEEDOMETER. I AM DOING THIS ALSO, HAVING TO SAVE UP TO HAVE IT REPAIRED. SO NOW WE ARE GUESSING OUR SPEED, HOPING NOT TO GET SPEEDING TICKETS. PLEASE HELP US GET GM TO HELP OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289324October 22, 2009
ELECTRICAL SYSTEM
MY 2002 CHEVY IMPALA HAS A RANDOM ISSUE WITH STARTING AND HAS LEFT ME STRANDED SEVERAL TIMES. ONE TIME THE CAR QUIT RUNNING WHILE DRIVING LEAVING ME WITH NO POWER STEERING OR BRAKES GOING DOWN THE HIGHWAY! THEN WOULD NOT START AGAIN FOR ABOUT 15 MINUTES. ON THE INTERNET I SEE WHERE THERE ARE THOUSANDS OF IGNITION SWITCH COMPLAINTS ON THIS AND SEVERAL OTHER GM MODELS. THIS IS OBVIOUSLY A GM ISSUE THAT THEY HAVE FAILED TO ADDRESS. LEAVING SOMEONE STRANDED OR EVEN WORSE STALLING WHILE DRIVING IS A SAFETY ISSUE. I LIVE IN OHIO WHERE IT CAN EASILY GET BELOW ZERO IN THE WINTER IF MY CAR LEAVES ME STRANDED, IT COULD BE VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289415October 22, 2009
SERVICE BRAKES, HYDRAULIC
LOSE CONTROL OF VEHICLE ON WET ROADS. BRAKE ROTORS NEEDED REPLACEMENT AT 12,000, 22,000 & 33,000 MILES. TIRES ALSO REPLACED 3 TIMES BECAUSE OF EXCESSIVE WEAR ON INSIDE OF BACK TIRES. CAR OUT OF ALIGNMENT CAUSING REAREND TO "PUSH" CAR IN WET WEATHER. DEALER CAN'T GET CAR ALIGNED PROPERLY. VEHICLE SITS AT DEALER BECAUSE IT IS UNSAFE FOR MY FAMILY TO DRIVE DEALER CUT ROTORS 1ST TIME REPLACED 2ND AND CUT 3RD TIME. EACH TIME THEY REPLACED THE BRAKE PADS. AT 12,000 DEALER REPLACED TIRES AFTER COMPLAINTS THAT VEHICLE ALMOST KILLED OUR ENTIRE FAMILY GOING 35 MPH ON INTERSTATE 80 IN RAIN. GM RECALLED POLICE IMPALAS FOR SAME ISSUE BUT REFUSE TO RECALL CONSUMER IMPALAS PLEASE HELP BEFORE MORE INNOCENT PEOPLE ARE KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289421October 22, 2009
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS SHUT COMPLETELY OFF WHILE DRIVING AT NIGHT. NO DASH LIGHTS, NO HEAD LIGHTS, NO LIGHTS ANYWHERE AND THEN IN ABOUT 5 SECONDS THEY COME BACK ON. CAR NEVER SHUTS OFF. DANGEROUS!!!!! HAPPENED TO ME DRIVING IN RURAL AREA TWICE IN ONE NIGHT. VERY DARK ROAD...COULD NOT SEE ANYTHING!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289100October 20, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 CHEVROLET IMPALA IS HAVING MAJOR ISSUES WITH THE WHOLE INTERIOR GAUGE PANEL. I HAVE READ THOUSANDS OF THE SAME COMPLAINTS ABOUT IMPALA MODELS 2003-2006, AND OTHER CHEVY MODELS. THE GAS GAUGE HAS WENT COMPLETELY OUT AND THE MPH GAUGE RANDOMLY GOES HAYWIRE READING THE INCORRECT SPEED, OR NO SPEED AT ALL. THE MOST COMMON RESPONSE IS THAT GM HAS A DEFECTIVE STEPPER MOTOR IN THE INSTRUMENT CLUSTER. THIS PROBLEM RANGES IN MODEL AND MILEAGE AND COSTS UP TO $600 TO FIX. THIS IS A DANGEROUS SAFETY ISSUE, NOT TO MENTION A HUGE PAIN. GM REALLY NEEDS TO STEP IT UP AND RECALL THIS OBVIOUSLY DEFECTIVE PIECE. I HAVE YET TO REPAIR IT AS I FEEL ITS NOT MY FAULT AND THEY NEED TO FIX THIS DEFECTIVE SAFETY ISSUE. I KNOW I'M NOT ALONE IN THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289175October 20, 2009
EXTERIOR LIGHTING
LOSS OF BOTH HEADLIGHTS WHEN I SWITCHED FROM HIGH BEAMS TO LOW BEAMS. I WAS ABLE TO RESTORE HEADLIGHT FUNCTION BY JIGGLING THE HI BEAM LOW BEAM SWITCH . I WENT TO LOCAL CHEVROLET DEALER AND WAS TOLD I PROBABLY NEED A NEW MULTIFUNCTION SWITCH,APPEARS TO ME THIS IS A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288998October 19, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 2004 CHEVY IMPALA WITH 41K MILES IS DEFECTIVE. STARTED SPORADICALLY, NOW IT IS ALL THE TIME. SPEEDOMETER MAY SAY I'M MOVING AT 50 MPH WHEN AT A STOP OR OVER 100MPH ON A CITY STREET. I HAVE NOT HAD THE DEFECT FIXED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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