Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10371328December 13, 2010
SERVICE BRAKES, HYDRAULIC
THE ROADS WERE SNOWY AND PARTS OF IT ICY, BUT IT WASN'T SNOWING. FROM A FAR DISTANCE I STARTED TO SLOWLY BRAKE SO I WON'T SKID. WHEN I APPLIED A BIT MORE PRESSURE TO BRAKE THE CAR MORE, THE PEDAL HIT AGAINST MY FOOT AND WOULDN'T GO DOWN WHEN I TRIED TO FORCE IT. I THINK THE ABS CAME ON BUT IT DID NOT SLOW MY CAR DOWN AT ALL. THE CAR WAS STILL GOING AT THE SPEED I SLOWED IT IN EARLIER BUT MADE NO CHANGE. THERE WAS A LINE OF CARS AHEAD OF ME IN FRONT OF AN INTERSECTION, SO I PANICKED AND PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. THE CAR FINALLY STOPPED ABOUT 4 FEET AWAY FROM THE CAR IN FRONT OF MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370335December 13, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE DOOR HANDLE TO MY 2007 CHEVORLET IMPALA WAS PULLED LOOSE WHILE OPENING AN UNLOCKED DOOR. THE DOOR HANDLE BECAME DETACHED AT THE END WHERE THE KEY GOES INTO THE DRIVER SIDE DOOR. IT IS NOW IN A STATE WHERE IF SOMEONE WANTS TO PULL IT OUT TO BREAK INTO THE CAR, IT IS VERY EASY TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370379December 13, 2010
STRUCTURE:FRAME AND MEMBERS, LATCHES/LOCKS/LINKAGES
2007 IMPALA DRIVERS DOOR HANDLE BROKE UNDER NORMAL USAGE AND WAS REPAIRED UNDER EXTENDED WARRANTY BUT CAR HAS ONLY 70000 MILES. ALSO THE REAR TIRES ARE WEARING OUT FAST AND UNUSUAL WEAR ON THE INSIDE EDGES. THIS WEEKEND HAD TO REPLACE TIRES AGAIN SINCE STEEL BELTS WERE SHOWING AND LOCAL SHOP IS STATING THEY SEE THIS ALL THE TIME ON IMPALAS. I HAVE RESEARCHED ON LINE AND SEE MANY COMPLAINTS BUT NO RECALL FROM GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370402December 13, 2010
ELECTRICAL SYSTEM
WE WERE ON VACATION IN GEORGIA ON DEC. 11, 2009 WHEN I NOTICED THE SPEEDOMETER REGISTERING 90 MPH WHEN I WAS ONLY DOING APPROXIMATELY 35. IT HAS CONTINUED REGISTERING THE IMPROPER SPEED OR NOT WORKING AT ALL SINCE THAT DATE. WE FEEL THIS A VERY DANGEROUS DEFECT IN THE CAR AND SHOULD BE ADDRESSED BY GMC. WE HAVE BEEN USING A GARMIN GPS TO REGISTER THE SPEED SINCE DEC OF LAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370433December 13, 2010
ELECTRICAL SYSTEM
ENTIRE INSTRUMENT PANEL STOPPED WORKING ON MY 2004 CHEVY IMPALA : SPEEDOMETER, GAS GAUGE, AND TEMPERATURE GAUGE. CALLED CHEVY ABOUT RECALLS BECAUSE 5 OTHER FRIENDS HAVING SAME PROBLEMS. WAS TOLD NO RECALLS. FRONT HEADLIGHTS AND REAR DEFROST STOPPED WORKING JUST YESTERDAY. COULDN'T SEE ANYTHING. HAD TO PARK THE CAR. VERY, VERY DANGEROUS. SOMEONE IS GOING TO GET HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370441December 13, 2010
POWER TRAIN, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
2008 CHEVROLET IMPALA GEARSHIFT COULD NOT BE MOVED FROM "PARK". TOWED TO DON BROWN CHEVROLET (AFTER TOW DRIVER DISCONNECTED SHIFT LINKAGE). DIAGNOSED AS "TEST AND TRACE GROUND CIRCUIT TO BROKEN WIRE IN CENTER CONSOLE". TALKED TO SERVICE MANAGER WHO REPORTED THAT TECHNICIAN STATED WIRES MOVED WHEN THE SHIFTER WAS MOVED WHICH LIKELY CAUSED WIRE TO BREAK SEPARATE. POTENTIAL FOR DRIVER TO BE "STUCK" IN PARK IN A RISKY / UNSAFE SITUATION EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369884December 10, 2010
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 3 MPH WHEN HE FELT A CLICK IN THE STEERING WHEEL AND HEARD AN ABNORMAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE STEERING VALVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369800December 9, 2010
STEERING
HEARD A 'WHINING' NOISE FROM UNDER HOOD, THAT CHANGED PITCH WITH ENGINE SPEED. DEALER REPORTED THAT THE STEERING RACK WAS LEAKING, & HAD TO BE REPLACED & TIRES REALIGNED, AT A COST OF $1070. OWNER WAS CONCERNED THAT POWER STEERING LOSS COULD BE A POTENTIAL SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369807December 9, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER FAILED AND HE WAS UNABLE TO SEE THE ACTUAL SPEED HE WAS TRAVELING. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,600. UPDATED 01/31/11 *BF THE DEALERSHIP REPLACED THE INSTRUMENT CLUSTER. UPDATED 02/03/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369592December 8, 2010
EXTERIOR LIGHTING
HEADLIGHTS RANDOMLY TURN OFF AT NIGHT WHILE DRIVING MY 2003 IMPALA. NOTHING I DO SEEMS TO HELP THEM COME BACK ON. I HAVE PULLED OVER AND TRIED TO MANUALLY TURN THEM ON, I HAVE TURNED OFF MY CAR AND RESTARTED, I HAVE HIT THE SWITCH TO GO FROM BRIGHT TO DIM. NOTHING HAS HELPED. THEY EVENTUALLY COME BACK ON. THIS HAS HAPPENED MAYBE THREE TIMES SO FAR. I HAVE NO CLUE AS TO WHEN THIS STARTED BUT SINCE YOU ARE MAKING ME PICK A DATE I DID. IT WOULD PROBABLY HAPPEN MORE BUT I QUIT DRIVING MY CAR AT NIGHT FOR THE FEAR OF IT HAPPENING AGAIN! HAVE NEVER TAKEN IT TO THE SHOP TO HAVE FIXED SINCE I AM MARRIED TO A MECHANIC. HOWEVER HE HAS YET TO BOTHER TRYING TO FIX IT OR SEE WHAT COULD BE WRONG EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369694December 8, 2010
STEERING
WHEN SLOWING DOWN AND MAKING A TURN. STEERING LOCKS UP. WHEN COME OUT OF TURN AND HIT GAS STARTS WORKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369497December 7, 2010
FUEL SYSTEM, GASOLINE
2004 CHEVROLET IMPALA, 3.4L, 134,000 MILES, FUEL PRESSURE REGULATOR LEAK AT COLD (BELOW FREEZING) START UP. LEAK WAS BETWEEN THE UPPER AND LOWER STAMPED HOUSING OF THE FUEL PRESSURE REGULATOR CANISTER. LEAK WAS NOT AT THE REGULATOR TO FUEL RAIL SEAL, OR BETWEEN THE REGULATOR TO RETURN LINE SEAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369535December 7, 2010
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
IN JUNE 2010 I WAS DRIVING ON THE INTERSTATE 90 WEST TOWARD DENVER CO. THE TERRAIN WAS STEEP AND WINDING AND DUE TO HEAVY TRAFFIC THE PACE WAS FAST. THE TRAFFIC AHEAD OF ME BEGAN SLOWING AND I BEGAN TO SLOW BY STEADY LIGHT PRESSURE ON THE BRAKE PEDAL. MY BRAKES HEATED UP FAST AND I FOUND MYSELF WITHOUT BREAKS FOR A SHORT PERIOD OF TIME DUE TO THE ROTORS FEELING AS THOUGH THEY WERE WARPED AND THE FRONT END STARTED VIBRATING. I DOWN SHIFTED TO 3RD. GEAR BUT THAT WAS NOT ENOUGH TO SLOW ME ENOUGH SO I DOWNSHIFTED TO 2ND AND THIS STILL WAS NOT ENOUGH TO MAINTAIN A DOWNHILL SPEED TO KEEP FROM HAVING TO USE THE BRAKES. FINALLY I SHIFTED TO !ST GEAR TO MAINTAIN THE SAFE SPEED THAT I NEEDED. THE PROBLEM SEEMS TO BE THAT THE CAR FREEWHEELS SO EXCELLENT THAT EVEN ON LOWER GRADES AS EXPERIENCED IN THE CAROLINAS IN OCTOBER WHEN WE WERE THERE THE CAR IS ALMOST IMPOSSIBLE TO GEAR DOWN SO AS NOT TO OVERHEAT THE BRAKES WHEN TRYING TO MAINTAIN POSTED SPEEDS IN MOUNTAINOUS COUNTRY. I DISCUSSED THIS WITH SOLOMON CHEVROLET IN DOTHAN WHERE I GET THE CAR SERVICED AND THE DEALER FROM WHOM I PURCHASED THE CAR. THEY HAD NO SUGGESTIONS BUT ASSURED ME THERE WAS NOTHING THEY COULD DO DEALERSHIP WISE TO HELP ME. I FEEL IT IS A VERY DANGEROUS SITUATION WHICH DOES NOT SURFACE UNLESS YOU DRIVE IN THE MOUNTAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369300December 6, 2010
TRACTION CONTROL SYSTEM
THE 2010 IMPALA WAS AT HWY SPEEDS AND IN CRUISE CONTROL AT APPROX 65MPH. THE CAR GOT A FRONT TWITCH THAT TURNED INTO A VIBRATION. THE CRUISE STARTED TO SURGE APPROX ONE HOUR INTO THE TRIP. THE TRACTION CONTROL LIGHT CAME ON, THE CHECK ENGINE LIGHT A COUPLE SECONDS LATER AND THE MESSAGE DISPLAY WAS FLASHING TRACTION CONTROL FAILURE, DRIVE AT REDUCED SPEEDS AND IGNITION FAILURE. THE TRACTION CONTROL FAILED AT HWY SPEEDS LEAVING THE DRIVER COASTING TO REDUCED SPEEDS AND THEN THE CAR SHUT OFF AT 20 MPH WITH NO POWER STEERING OR BRAKING. THIS IS THE SECOND TIME THIS HAS HAPPENED. BOTH TIMES CARS APPROACHED AT HWY SPEEDS WHILE I WAS SLOWING DOWN WITHOUT BRAKE LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369331December 6, 2010
VISIBILITY
DRIVERS SIDE WINDOW SHATTERED. I WAS ROLLING UP THE WINDOW. I HEARD A LOUD BOOM SOUND WHICH SCARED ME. THE WINDOW COMPLETELY STOPPED. THEN EVENTUALLY IT FELL INSIDE DOOR FRAME AND THE WINDOW SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369185December 4, 2010
TRACTION CONTROL SYSTEM, TIRES
2007 CHEVY IMPALA ABSOLUTELY SUCKS ON ANY AMOUNT OF SNOW. REAR END FISHTAILS LEFT AND RIGHT AS IF IT HAS A MIND OF IT'S OWN. ABSOLUTELY RIDICULOUS AND UNSAFE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369145December 3, 2010
ELECTRICAL SYSTEM
CAR DOESN'T WANT TO START IF IT'S COLD OUTSIDE (35 DEGREES OR COLDER). SOMETIMES IT TAKES 10-30 MINUTES FOR THE CAR TO FINALLY START. IT HAPPENS NUMEROUS TIMES. I'VE REPLACED BATTERY, I'VE HAD CAR ALARM SYSTEM CHECKED, STARTER CHECKED, AND STILL HAVE PROBLEMS. I HAVE READ ONLINE OF THOUSANDS OF PEOPLE WITH THE SAME PROBLEM WITH VARIOUS BRANDS FROM GENERAL MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368649December 2, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HAD NO POWER WHEN HE ATTEMPTED TO START IT. THE CONTACT REPLACED THE BATTERY THE FIRST TIME BUT THE REMEDY DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO ADVISED THAT THE VEHICLE WOULD NEED A NEW BODY CONTROL MODULE. THE MECHANIC ADVISED THAT THE FAILURE WAS CAUSED BY THE MODULE BEING BURNED OUT BY THE IGNITION SWITCH. THE VEHICLE WAS NOT INSPECTED BY AN AUTHORIZED DEALER NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 57,000. UPDATED 02/03/11*LJ THE CONSUMER WAS TOLD TO WAIT 15 MINUTES AND THEN START THE VEHICLE. THE CONSUMER STATED HE SHOULD NO HAVE TO WAIT TO START THE VEHICLE. UPDATED 03/22/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368667December 2, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
THE REAR DEFOGGER DOES NOT WORK. NOTHING HAPPENED, IT JUST QUIT WORKING. WHEN YOU PUSH THE REAR DEFOGGER BUTTON ON THE FRONT PANEL, THE LIGHT LIGHTS UP SHOWING IT IS WORKING, BUT IT ISN'T WORKING ON THE REAR WINDOW. IT IS HAZARDOUS BECAUSE YOU CAN'T SEE OUT OF THE REAR WINDOW WITH FROST AND EVEN SNOW BUILT UP ON IT WHILE DRIVING. I FIND THIS A BIG BIG PROBLEM WHEN I CANT GO FAR SNOW BUILDS UP TO FAST. ONE OTHER TIME THE WIPERS STOPPED FOR NO REASON IN THE MIDDLE OF MY VIEW. WHEN I STOPPED AT THE GAS STATION I SHUT IT ALL DOWN WENT GOT A POP CAME BACK OUT AND STARTED THE CAR AND THEN THEY STARTED TO WORK AGAIN NOT A GOOD SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368564December 1, 2010
ELECTRICAL SYSTEM
THE INSTRUMENTS IN MY 2004 CHEVROLET IMPALA STOPPED WORKING. FIRST THE FUEL GAUGE FAILED, THEN THE TEMPERATURE GAUGE FAILED, NOW THE SPEEDOMETER HAS FAILED. SINCE THE SPEEDOMETER DOES NOT READ CORRECTLY, I FEEL IT IS A SAFETY CONCERN AND SHOULD BE A COVERED REPAIR UNDER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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