Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10373194December 28, 2010
ELECTRICAL SYSTEM
I HAVE 2003 CHEVY IMPALA AND I HAVING PROBLEMS WITH THE PASSLOCK THEFT SYSTEM THAT GM PUTS IN THE CAR. I ONLY HAD THE CAR YEAR AND HALF, I HAVEN'T HAD ANY PROBLEM UP TO AUG 28 2010. NOW ONCE EVERY 3 MONTHS IT WONT START. THE CAR FOR NO REASON WILL NOT START. WHEN IT DOES START IT STALL OUT THEN AFTER OTHER TRY IT START AND THE SECURITY LIGHT STAYS ON FOR 4 TO 7DAYS. I HAVEN'T FIXED IT YET READING LOT ABOUT THE CHEVY DEALERS HAVEN'T FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372448December 26, 2010
VEHICLE SPEED CONTROL
SPEEDOMETER AND TACHOMETER FAILED ON MY 04 IMPALA AT ABOUT 52,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372321December 24, 2010
ELECTRICAL SYSTEM
2005 IMPALA, FAILED INSTRUMENT PANEL. LIKE THE OTHER 65+ COMPLAINTS, MY INSTRUMENT PANEL BEGAN FAILING AT 75,000 MILES. AT FIRST, COULD RESET WITH KEY TO ACC NUMEROUS TIMES, NO LONGER WORKS. UNPLUG BATTERY RESETS, BUT AT ANY TIME STARTS AGAIN. IT SEEMS ESPECIALLY BAD IN COLD WEATHER. WHEN SPEEDOMETER DOES WORK, JUMPS FROM 20-40-60 MPH WITH NO CHANGE IN ACTUAL SPEED OF VEHICLE, OR DROPS TO 0. COST IS OVER $500 FROM SHADETREE MECHANIC, $800 DEALERSHIP, WITH NO VEHICLE FOR DAYS. NOW, AT 90,000 THE TEMP GAUGE IS GONE TOO, CONSTANTLY STRAIGHT DOWN, 400+ DEGREES, BUT VEHICLE NOT RUNNING HOT. AM STARTING TO FILL GAS TANK EVEN WHEN NOT NECESSARY, SHOULD BE THE NEXT GAUGE TO FAIL IN THE CLUSTER. UNACCEPTABLE THAT THERE IS NO RECOURSE FOR THE CONSUMER FOR WHAT A $10 PART, WHICH IS WHY IT FAILED IN THE FIRST PLACE. MY GUESS IS, IT ISN'T A PRICEY ENOUGH CAR TO RATE A REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372275December 23, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH THE SPEEDOMETER STOPPED WORKING. THE SPEEDOMETER WOULD FAIL INTERMITTENTLY AND OVER TIME IT STOPPED FUNCTIONING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372021December 22, 2010
ELECTRICAL SYSTEM, INTERIOR LIGHTING
THE LIGHT SWITCH, PART NUMBER 10283776, ON MY CAR DEVELOPED AN ELECTRICAL SHORT CIRCUIT AND BURNED OUT THE PUSH-ON ELECTRICAL CONNECTOR FOR THE POWER SUPPLY WIRE TO THE LIGHTS IN THE INSTRUMENT CLUSTER. ENOUGH HEAT WAS GENERATED TO DAMAGE THE PLASTIC CONNECTOR, PART NUMBER 12129431. THE FUSE DID NOT BLOW. I REPLACED THE LIGHT SWITCH AND CONNECTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372051December 22, 2010
SEATS:MID/REAR ASSEMBLY
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA LST. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH WHEN THE CONTACT NOTICED THAT THE REAR SEATS HEAD REST WERE TOO TALL AND MAKING IT DIFFICULT FOR THE DRIVER TO SEE THE REAR VIEW WINDOW. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILLED BUT NO ASSISTANCE WAS OFFERED. THE DEALER WAS ALSO CONTACTED AND THEY STATED THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 2,100. UPDTATED 2/17/11 *CN UPDATED 03/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371488December 22, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, AIR BAGS:FRONTAL, SEATS
2009 CHEVROLET IMPALA. CONSUMER STATES THAT THE VEHICLE HAS MULTIPLE PROBLEMS AND WAS INCLUDED IN A RECALL. HE STATES THAT THE 3 OF THE 4 DOOR ACTUATORS WERE BROKEN. *KB THE CONSUMER ALSO STATED THE FRONT PASSENGER SEAT HAD A PROBLEM WITH A FLASHING RED LIGHT IF A PENCIL OR PIECE PAPER WAS PLACED IN THE SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372116December 22, 2010
SUSPENSION:REAR, STEERING:LINKAGES:TIE ROD ASSEMBLY
2005 CHEVY IMPALA TIRE BLEW DUE TO BOWED REAR TIE ROD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371730December 21, 2010
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
2011 CHEVROLET IMPALA LT. CONSUMER STATES THAT REAR HEAD RESTRAINTS ARE EXCESSIVELY HIGH *TGW THE CONSUMER STATED HIS REAR VIEW VISION OF TRAFFIC WAS OBSTRUCTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371757December 20, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 65 MPH THE HEADLIGHTS WOULD SHUT OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT BECAUSE THEY SHUT OFF INTERMITTENTLY THEY CAN NOT REPAIR THEM UNLESS THEY FAIL COMPLETELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371821December 20, 2010
ELECTRICAL SYSTEM
ELECTRONIC INSTRUMENT CLUSTER GAGE NOT WORKING. I CANT TELL HOW FAST IM GOING OR IF I HAVE GAS IN THE CAR. I WOULDN'T EVEN KNOW IF MY CAR IS OVER HEATING. THIS SEEMS TO BE A COMMON PROBLEM ON 2003-2005 CHEVY IMPALA'S. I HAVE SEEN THOUSANDS OF COMPLAINS ON THE INTERNET AND ITS NOT FAIR THAT ALL THESE PEOPLE HAVE TO TAKE UP THIS EXPENSE. ESPECIALLY WHEN ITS NOT CHEAP. I WOULD UNDERSTAND IF IT WAS RARE..BUT IT SEEMS LIKE MOST IMPALA'S HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371141December 18, 2010
ENGINE AND ENGINE COOLING:ENGINE
BOUGHT 2007 IMPALA YEAR AGO LATELY GETTING A SMELL OF ANTIFREEZE AROUND PASS SIDE FRT CHECK FOR LEAKS NOTHING FOUND NOT DOWN ON COOLANT AND GETTING HEAT ANY SUGGESTIONS ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371152December 18, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
THE ABS LIGHT ON MY MOTHER'S 2004 CHEVROLET IMPALA (ONLY 32,000 MILES) ABS LIGHT RECENTLY STARTED COMING ON. SHE TOOK IT TO THE LOCAL GM DEALERSHIP. THEY REFERENCED A GM SERVICE BULLETIN THAT REQUIRES REPLACEMENT OF HARNESSES AND SENSORS. $367 DEALER WOULD NOT COVER WARRANTY BECAUSE OF VEHICLE AGE DESPITE OUR COMPLAINT. WE ELEVATED THE ISSUE UP TO GM DISTRICT SERVICE (CASE# 71-898488738). AFTER SEVERAL CALLS GM HAS OFFERED 50% BACK. REGARDLESS, IT IS UNACCEPTABLE TO NOT POLICY SAFETY SYSTEM BEYOND STANDARD WARRANTY COVERAGE. QUESTIONABLE IF THIS SHOULD BE RECALL. WE FOUND FOUR OTHER COMPLAINTS AND ONE INVESTIGATION IN NHTSA DATA BASE OF SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371180December 18, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA LS 3.8 V6 MY WIFE'S CAR STARTED HAVING PROBLEMS WITH THE INSTRUMENT CLUSTER NOT SHOWING THE CORRECT SPEED OR TACHOMETER READINGS. I WENT ON SOME SITE TO RESEARCH THE PROBLEM ONLY TO FIND THAT THIS IS A PROBLEM WITH THIS MAKE OF AUTO FOR QUITE SOME TIME. IN MOST CASES CHEVROLET HAS TOLD THE OWNERS THAT THE MUST PAY FOR REPAIRS COSTING AS MUCH AS $1000.00. THIS IS UNACCEPTABLE. IF THERE A SYSTEMATIC FAILURE OF THIS SYSTEM ON THE IMPALA THEN CHEVROLET NEEDS TO CORRECT IT BEFORE SOMEONE THINKING THEY ARE DRIVING WITH-IN THE POSTED SPEED LIMITS WHEN IN FACT THEY MAY NOT BE AS THERE IS A SERIOUS INJURY. ALSO FOUND THAT THERE HAVE BEEN RECALLS ON THESE CARS. I AM IN THE PROCESS OF CHECKING THE PARTRS ON MY VEHICLE TO SEE IF IT IN FACT WAS AFFECTED. I HAVE NEVER BEEN NOTIFIED WETHER IT WAS OR WAS NOT PART OF ANY RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370874December 16, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HEADLIGHTS SUDDENLY WENT OUT WHILE IN OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370523December 14, 2010
POWER TRAIN
PARKED CAR IN DRIVEWAY AFTER COMING HOME FROM WORK. WENT BACK OUT TO GO OUT AND COULD NOT GET CAR OUT OF PARK. HAD TO BE TOWED TO DEALER, SUPPLIED WITH "RENTAL VEHICLE" WHICH I PAID FOR. DEALER STATED BROKEN WIRE IN SOLENOID CONNECTION IN CENTER CONSOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370525December 14, 2010
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THE REAR TRUNK DID NOT HAVE THE CAPABILITY TO OPEN MANUALLY WITH A KEY HOWEVER, THE TRUNK COULD BE ACCESSED ELECTRONICALLY WITH THE KEYLESS REMOTE CONTROL AND THE INTERIOR AUTOMATIC TRUNK RELEASE MECHANISM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY INFORMED THE CONTACT THAT THE ISSUE BEING ADDRESSED WAS A MANUFACTURER DESIGN FLAW. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 02/25/11*LJ UPDATED 05/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370569December 14, 2010
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND CHANGING LANES WHEN THE STEERING WHEEL AND BRAKE PEDAL EXHIBITED AN UNUSUAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE FAILURE WITHIN THE INTERMEDIATE SHAFT, WHICH WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370602December 14, 2010
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. 2006 CHEVROLET IMPALA LTZ COMMENTS: SAFETY CONCERNS; I AM HAVING MANY PROBLEMS WITH MY 2006 CHEVROLET IMPALA LTZ. 55,000 MILES AND IT IS FALLING APART, MANY MAJOR REPAIRS NEED TO BE DONE. GM DISTRICT SPECIALIST IS WORKING WITH ME TO TRY TO GET THIS CAR UP TO PAR, BUT SO FAR HE IS NOT ABLE TO GET THE CAR BACK ON THE ROAD FOR ME.. NEVER BEEN IN A ACCIDENT AND ALWAYS MAINTAINED, CAR IS IN BEAUTIFUL CONDITION OUTSIDE BUT I THINK I GOT A LEMON. STILL OWE $5000 OF THE 25,000 PRICE. RECURRING STEERING PROBLEMS AND MOTOR MOUNTS AND AXEL AND STEERING COLUMN, AND HEAD GASKET. CAN YOU HELP ME GET TO THE BOTTOM OF THIS, I HAVE NOW BEEN WITHOUT A CAR FOR 2 MONTHS WHILE 3 DIFFERENT DEALERSHIPS HAVE DIAGNOSED A VARIETY OF MAJOR PROBLEMS. I AM A SENIOR CITIZEN, JUST RETIRED, NEED MY CAR FOR DOCTOR APP'TS AS WELL AS IN GENERAL, I AM VERY UPSET, WARRANTY RAN OUT AT 3 YEARS, MY ORIGINAL DEALERSHIP WENT UNDER WHEN CHEVROLET HAD PROBLEMS. I'VE BEEN TREATED VERY POORLY BY GM'S DEALERSHIPS WHO DON'T WANT TO HANDLE AN OUT OF BUSINESS DEALERSHIPS PROBLEMS. I HAVE COMPLETE NOTES ON DATES, NAMES (HOWEVER IT'S GM'S POLICY NOT TO GIVE LAST NAMES), I BELIEVE THESE ARE ALL MANUFACTURER DEFECTS AND DON'T TRUST THE CAR ANYMORE. I'VE PUT MAJOR MONEY INTO REPAIRS TO DATE AND NOW GM WANTS TO ONLY COVER 50% OF THIS LATEST HEAD GASKET PROBLEM, THAT DOESN'T INCLUDE THE OTHER PROBLEMS. I THINK THEY SHOULD ADMIT MANUFACTURER DEFECTS AND BUY BACK MY CAR, PAY OFF THE REMAINDER OF THE LOAN AND THEN I CAN BUY A CAR THAT WILL KEEP ME AND MY FAMILY SAFE. FAILURE MILEAGE WAS 55,000. (THE CONTACT WANTED TO USE THE EMAILED COMPLAINT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370653December 14, 2010
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE STEERING WHEEL BEGAN TO VIBRATE EXCESSIVELY AS HE ENGAGED THE BRAKES. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WOULD ROAR EXTREMELY LOUDER THAN USUAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER ADVISED THE CONTACT THAT WHEN THE ROTORS WERE HEATED, THEY WOULD BECOME WARPED AS IT WAS A NORMAL OCCURRENCE. THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE WHILE THE ENGINE WAS COLD AND THE VEHICLE PERFORMED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE AND ONLY HAP WHEN DRIVING LONG DISTANCES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,500 AND THE CURRENT MILEAGE WAS 16,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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