Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10378566January 25, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 35-40 MPH WHEN THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE PASS LOCK SYSTEM WAS DESIGNED WITH TWO INCORRECT PINS WHICH RESULTED TO THE FAILURE. THE PASS LOCK SYSTEM WAS REPLACED. THE FAILURE WAS APPROXIMATELY 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378600January 25, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR CONCERNS WITH THE FRONT SUSPENSION. THE DEALERS WERE UNABLE TO LOCATE OF DUPLICATE THE FAILURE. LATE WHILE THE CONTACT WAS DRIVING 65 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS DRIVING ALONGSIDE HIM. THE FRONT PASSENGER TIRE AND SUSPENSION COMPONENTS FRACTURED FROM THE VEHICLE, CAUSING THE VEHICLE TO GO AIRBORNE AND LAND ON THE FRACTURED PARTS. THE CONTACT AND A PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN AUTO CENTER AND WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10378597January 25, 2011
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SLOWLY AND ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT HAD TO ABRUPTLY HOLD THE STEERING WHEEL AND PULL TO THE LEFT IN ORDER TO CONTROL THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A FRONT ALIGNMENT WAS PERFORMED YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME AND THE TIRES WERE ROTATED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND TOOK THE VEHICLE BACK TO THE DEALER WHERE THE TIRES WERE REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND STATED THAT BECAUSE THEY WERE UNABLE TO DIAGNOSE THE FAILURE, THEY COULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378630January 25, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA XF. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE SPEEDOMETER FAILED AND WOULD NOT INDICATE AT WHAT SPEED THE CONTACT WAS TRAVELING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 101,792.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378689January 25, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER FAILURE, SPEEDOMETER STOPPED AT 55MPH EVEN WHEN I STOPPED THE CAR AND SHUT IT OFF. WHEN I STARTED THE CAR AND BEGIN DRIVING THE SPEEDOMETER WAS GOING UP TO 105 MPH. I HAVE NO IDEA HOW FAST THE VEHICLE IS GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378355January 23, 2011
SUSPENSION:REAR
FIRST SNOW STORM I DROVE THIS CAR IN, THE CARS REAR END SLIDES ALL OVER THE ROAD. I HAVE DRIVEN IN SNOW ALL MY LIFE AND THIS WAS THE SCARIEST VEHICLE I HAVE EVER DROVE IN SLICK WEATHER. I CHANGED THE TIRES BELIEVING THIS WAS THE PROBLEM ONLY TO SEE THAT THE REAR TIRES ARE BOTH WEARING ON THE INSIDE. AFTER HAVING THIS CAR FOR OVER A YEAR THE REAR END FEELS LIKE IT SLIDES BACK AND FORTH AND IS AT ITS WORST IN RAIN AND ESPECIALLY SNOW. I SEE THERE ARE MANY COMPLAINTS OF THIS KIND FOR THIS CAR. THE REAR END SLIDING AROUND AND THE INNER TIRES ON THE REAR END WEARING OUT QUICKLY. I REALLY LIKE EVERYTHING ELSE ABOUT THIS CAR AND I HAVE A TRUCK THAT I DRIVE DURING BAD WEATHER. I WOULD HOPE THAT CHEVROLET WOULD DO SOMETHING TO FIX THIS PROBLEM. I WILL SELL OR TRADE THE CAR BEFORE I WILL EVER DRIVE IT IN SNOW AND I CANNOT AFFORD TO KEEP TIRES ON THE REAR END. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378296January 22, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
LEFT (DRIVERS SIDE) REAR DOOR WILL NOT CLOSE AFTER OPENING. WHEN SHUT, THE DOOR BOUNCES BACK OPEN. AFTER SEVERAL ATTEMPTS TO CLOSE THE DOOR, IT WILL CLOSE. WHEN YOU GET IN AND PUT THE CAR INTO DRIVE, THE DOOR WILL OPEN AND WARNING LIGHTS WILL COME ON TELLING YOU THE LEFT REAR DOOR IS OPEN. THIS HAS HAPPENED FOR ABOUT THE PAST MONTH. TO THE POINT NOW WHERE I WON'T EVEN OPEN THE DOOR BECAUSE THERE IS NO GUARANTEE IT WILL CLOSE AGAIN. THIS IS A MAJOR SAFETY ISSUE, I HAVE AN INFANT THAT RIDES IN THE BACK OF THE CAR AND A FAULTY DOOR IS NOT SOMETHING I WANT TO BE WORRYING ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378158January 21, 2011
STEERING, SUSPENSION
CLICKING NOISE IN FRONT END WHENEVER I TURN RIGHT. JACKED UP OFF THE GROUND THERE IS NO NOISE WHEN IN GEAR AND TURNING RIGHT. IS IT STEERING OR SUSPENSION PROBLEM. REPLACED BOTH CV JOINTS AND HUBS. STILL CLICKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378221January 21, 2011
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
THERE ARE NO EVENTS LEADING UP TO THE PASSLOCK SECURITY SYSTEM LEAVING A MOTORIST STRANDED AT ANY GIVEN TIME. THE FAILURE HAPPENS AT LEAST ONCE A WEEK LEAVING THE DRIVER STRANDED AT WHATEVER LOCATION HE/SHE CUTS THE CAR OFF. SOMETIMES IT WILL BE 5MIN BEFORE THE ALARM WILL RESET AND SOMETIMES IT WILL BE DAYS LEAVING THE MOTORIST WITHOUT A VEHICLE. NOTHING DONE TO CORRECT THE PROBLEM BECAUSE IN THIS INSTANCE THE ALARM WON'T RESET SO THE ONLY ALTERNATIVE I WAS GIVEN BY A GM DEALERSHIP IS TO HAVE THE SYSTEM DISCONNECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377994January 20, 2011
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA EQUIPPED WITH GOOD YEAR RADIAL TIRE P225-55R17 95T, DEPARTMENT OF TRANSPORTATION NUMBER M643HHDR061, SERIAL NUMBER 0266496130292535. THE CONTACT NOTICED THE PASSENGER FRONT TIRE FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO STATED THAT THE FAILURE WAS LOCATED AT THE TIRE SIDEWALL WHICH HAD A LEAK. THE DEALER WAS CONTACTED THEY ADVISED THE FAILURE WAS NOT DUE TO A DEFECTED SIDE WALL. THE DEALER STATED THE CONTACT DROVE OVER AN OBJECT ON THE ROAD CAUSING THE TIRE TO FAIL AND THEY WILL NOT BE RESPONSIBLE FOR THE COST FOR THE TIRE REPLACEMENT. THE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 39,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377886January 19, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE WAS ABLE TO TURN THE KEY IN THE IGNITION BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE IGNITION WOULD NEED TO BE REPLACED. THE VEHICLE WAS LEFT WITH THE DEALER FOR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377940January 19, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY IMPALA SPEEDOMETER GIVES ERRATIC READINGS. NOTE COMPLAINTS ONLINE ARE VERY HIGH WITH SAME PROBLEM . VEHICLE SHOULD BE RECALLED FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376890January 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM WRITING TO COMPLAIN ABOUT THE 4T65E-HD TRANSMISSION IN GENERAL MOTOR'S LINEUP OF V8 POWERED W-BODY PLATFORM CARS. I HAVE EXPERIENCED MANY ISSUES OF THIS TRANSMISSION SLIPPING AND HESITATING ON ACCELERATION FROM A STOP. I HAVE BEEN EXPERIENCING THE ISSUE FOR ABOUT 30K MILES NOW. THE CAR IS NOT BEATEN, OR DRIVEN HARD AT ALL. ALL MY ROUTINE MAINTENANCE HAS BEEN DONE. I FIRST TOOK IT TO THE DEALER TO COMPLAIN ABOUT THE SLIPPING TRANSMISSION, AND EVEN THOUGH THE TECH FELT THE TRANSMISSION ISSUE, I WAS TOLD THAT UNLESS THE TRANSMISSION IS THROWING A CODE, THERE IS NOTHING THAT THEY COULD DO FOR ME. I HAVE PUT ABOUT $500 INTO WORK ON THIS TRANSMISSION SO FAR WITH MINIMUM SUCCESS. I HAVE FLUSHED THE TRANSMISSION TOTALLY, WHICH SEEMED TO HAVE FIXED THE TRANSMISSION FOR ABOUT A WEEK. ANOTHER THING THAT I ATTEMPTED PER THE RECOMMENDATION OF A GM MASTER TECH WAS TO CHANGE THE VALVE BODY. WHICH I DID AND IT CORRECTED THE ISSUE FOR 3 DAYS. NOW THE TRANSMISSION IS SLIPPING WHEN DRIVING ON THE HIGHWAY AT A CONSTANT SPEED/RPM.. ALMOST LIKE IT FEELS THE MOTOR IS MISFIRING. I HAVE CHECKED THE FLUID LEVEL, AND THE FLUID. THE LEVEL IS FINE AND THE FLUID IS NOT BURNT. I FEEL THAT GM NEEDS TO STEP UP AND RECTIFY THE PROBLEM OF THESE GARBAGE TRANSMISSIONS. I HAVE OWNED 2 OTHER CARS WITH THE SAME TRANSMISSION (95 MONTE CARLO Z34 AND A 01 PONTIAC GTP). BOTH VEHICLES EXPERIENCED THESE SAME ISSUES AND THE TRANSMISSIONS BLEW UP. WHY WOULD GM CONTINUE TO USE SUCH A WEAK MAJOR COMPONENT. I KNOW OF 100+ OTHER V8 W-BODY OWNERS EXPERIENCING THESE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376903January 17, 2011
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
THE ABS AND TRACTION CONTROL SYSTEM HAS QUIT WORKING FOR THE 3RD TIME. THIS IS A SAFETY ISSUE FOR WINTER DRIVING. 1ST TWO OCCURENCES HAPPENED WHEN THE VEHICLE WAS UNDER WARRANTY, 70,000 MILES LATER IT HAS HAPPEND AGAIN. IN ALL 3 OCCURENCES IT HAS HAPPENED IN BAD WEATHER: RAINY FOR THE 1ST TWO AND SNOW FOR THE THIRD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376941January 17, 2011
FUEL SYSTEM, GASOLINE
FUEL LEAKS FROM THE HOSE THAT CONNECTS TO THE FUEL INJECTOR PRESSURE REGULATOR ON MY 2003 CHEVROLET IMPALA FROM TIME TO TIME WITH NO REGULAR SCHEDULE. I AM AFRAID THAT AT SOME TIME A FIRE COULD RESULT FROM THIS LEAKAGE. SOMETIMES THIS HAPPENS AT START UP AND THEN AT OTHER TIMES FOR REASON AT ALL. IT IS A SMALL AMOUNT OF LEAKAGE. WHEN I DETECT THE SMELL,I STOP AND PUSH DOWN ON THE HOSE WHERE IT CONNECTS TO THE PRESSURE REGULATOR AND IT SEEMS TO STOP THE SMELL AND THE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377616January 17, 2011
ELECTRICAL SYSTEM
THE SPEEDOMETER ( COMPONENT 1 ) HAS FAILED IN THE VEHICLE. IT BEGAN BY OPERATING ERRATICALLY ON THE DATE ENTERED ABOVE AND HAS PROGRESSED TO NOT WORKING AT ALL MOST OF THE TIME OR DISPLAYING THE WRONG SPEEDS I.E. 70 MPH WHILE SITTING STILL. THE TACHOMETER ( COMPONENT 2 ) IS ALSO SHOWING THE SAME SIGNS TO COMPLETE FAILURE BY DISPLAYING UNREALISTIC ENGINE SPEEDS WHILE AT IDLE. I CONTACTED A DEALER WHO RAN THE VIN AND FOUND NO RECALLS. I HOWEVER HAVE RESEARCHED THIS MATTER ON THE INTERNET AND HAVE FOUND NUMEROUS COMPLAINTS OF THE SAME NATURE THAT APPEARS TO POINT TO THE STEPPER MOTORS USED IN THE INSTRUMENT CLUSTERS BY GM TO BE THE PROBLEM. IT ALSO APPEARS THAT GM HAS RECALLED SEVERAL MODELS OF THE SAME ERA DUE TO THIS PROBLEM BUT NOT THE IMPALA LINE. I FAIL TO UNDERSTAND HOW THE SAME PROBLEM IS RECALLED FOR SOME BUT NOT ALL AFFECTED MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376622January 14, 2011
TRACTION CONTROL SYSTEM
I HAVE A 2008 CHEVY IMPALA, NICE CAR UNLESS IT SNOWS. IT IS UNDRIVABLE IN THE SNOW. ITS LIKE DRIVING ON ICE, I HAVE NEVER EVER HAD ANY CAR HANDLE LIKE THIS. IT IS THE MOST UNSAFE CAR I HAVE EVER DRIVEN. SOMETHING NEEDS TO BE DONE THE DEALER SAYS TO BRING IT IN NEXT TIME IT SNOWS, WELL I CAN'T, I WILL NOT DRIVE IT IN THE SNOW. I HAVE BEEN IN THE DITCH 3 TIMES THIS WINTER ( AND ITS ONLY THE FIRST OF JANUARY)AND EACH TIME I WAS ONLY GOING NO MORE THAN 30MPH AND SWAYING ALL OVER THE ROAD, ALL THE OTHER CARS WERE MOVING ALONG NORMALLY IT WASN'T BAD OUT, JUST A LITTLE SNOW. IT'S LIKE DRIVING ON ICE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376748January 14, 2011
EXTERIOR LIGHTING
HEADLIGHTS GO OFF WHILE DRIVING, THEN COME BACK ON AUTOMATICALLY. SOMETIMES WHEN THEY GO OFF THEY ARE OFF FOR UP TO 5 MINUTES. VERY DANGEROUS TO DRIVE AT NIGHT AS YOU DO NOT KNOW WHEN IT WILL HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376489January 13, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THAT THE REAR DEFROST WAS NOT WORKING. THE CONTACT STATED THAT THE WIRING TO THE DEFROST ON THE FRONT PASSENGER SIDE OF THE VEHICLE WAS BURNT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUSE LINK AND CONNECTORS. THE APPROXIMATE FAILURE MILEAGE WAS 43,500. UPDATED 09/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376552January 13, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE SUDDENLY ACCELERATED UP TO 65 MPH. SHE TRIED TO STOP THE VEHICLE BY PUMPING THE BRAKES A COUPLE OF TIMES UNTIL IT FINALLY STARTED TO DECELERATE. THE VEHICLE WAS NOT INSPECTED NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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