Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10380235February 4, 2011
ELECTRICAL SYSTEM, STRUCTURE
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE SPEEDOMETER FAILED WHICH MADE IT IMPOSSIBLE FOR HIM TO SEE THE SPEED HE WAS DRIVING. THE VEHICLE ALSO HAD WATER PENETRATE THE FRONT PASSENGER FLOOR. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380790February 4, 2011
ENGINE AND ENGINE COOLING
I PURCHASED A USED 2007 CHEVROLET IMPALA 3.5L LS WITH APPROXIMATELY 25K MILES IN OCTOBER 2009. BETWEEN OIL CHANGES MY CAR HAS BEEN BURNING OUT OIL 2-3 QUARTS BETWEEN OIL CHANGES). I HAVE TAKEN IT BACK TO THE DEALERSHIP 3 TIMES TO HAVE THIS ISSUES CORRECTED. THEY THOUGHT IT WAS A CLOGGED SENSOR AND CHANGED IT BECAUSE THEY COULD NOT FIND ANY LEAKS. THEY CHANGED THE SENSOR BUT THE VEHICLE IS STILL BURNING BETWEEN 2 - 3 QUARTS. I HAVE MY OIL CHANGED EVERY 3K MILES. THE OIL LIGHT DOES COME ON TO ALERT ME WHEN I AM LOW. I AM AFRAID THAT THE ENGINE IS GOING TO SEIZE UP. I WANT TO BRING IT BACK TO THE DEALER AGAIN BUT THE LAST 3 TIME I HAVE TAKEN IT THERE THEY HAVE BEEN UNSUCCESSFUL IN FINDING THE PROBLEM. I HAVE BEEN A GM CUSTOMER WITH THIS DEALERSHIP FOR APPROXIMATELY 17 YRS AND HAVE NEVER HAD A PROBLEM WITH ANY OF MY OTHER GM PRODUCTS AND THE DEALERSHIP HAS ALWAYS BEEN VERY HELPFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380793February 4, 2011
ENGINE AND ENGINE COOLING
2004 IMPALA W/ 3.8L ENGINE STALLS WHEN DECELERATING, LEAVING THE CAR VERY DIFFICULT AND UN-SAFE TO DRIVE. CURRENTLY, THE ENGINE STARTS RIGHT BACK UP, BUT IT TAKES MY EYES OFF THE ROAD TO PUT THE CAR IN NEUTRAL AND RE-START. I HAVE TRIED A FEW INEXPENSIVE THINGS SUCH AS PREMIUM GAS, FUEL INJECTOR CLEANER, AND A NEW FUEL FILTER...NO AFFECT ON THE PROBLEM. THERE IS NO "ENGINE LIGHT" WHICH APPEARS. I HAVE OWNED THIS CAR SINCE NEW AND TAKEN VERY GOOD CARE OF IT. I DO NOT WANT TO TAKE IT TO A DEALERSHIP IF AT ALL POSSIBLE BECAUSE I DO NOT TRUST THEM. UNFORTUNATELY, I MAY BE FORCED TO SINCE THIS IS MY ONLY CAR AND I CANNOT AFFORD A CAR PAYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379965February 2, 2011
SEATS
REAR WINDOW VISIBILITY IN THE 2011 CHEVY IMPALA IS SEVERELY LIMITED BY THE PLACEMENT OF READ SEAT HEAD RESTRAINTS. A VEHICLE DIRECTLY BEHIND YOU IS COMPLETELY HIDDEN FROM VIEW USING THE REARVIEW MIRROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379990February 2, 2011
ELECTRICAL SYSTEM
2000 IMPALA, CAR HAS DIED 2 TIMES SINCE PURCHASED 2 WEEKS AGO FOR NO REASON WHILE DRIVING. ALL ELECTRICAL STILL WORKS BUT STARTER WILL NOT ENGAGE, AFTER 5-30 MINUTES OF WAITING IT WILL START. CHEVY DEALERSHIP SAYS TO CHANGE THE IGNITION SWITCH SOMETIMES IT HELPS. CHEVY KNOWS ABOUT THIS PROBLEM BUT WONT DO ANYTHING IT. ALSO HAVE THE TURN SIGNAL ISSUE WHERE THEY QUIT WORKING UNTIL YOU TURN ON THE FLASHERS. FUEL GUAGE DOESNT WORK. ALL OF THE RECALLS HAVE BEEN DONE TO THIS CAR. WHY WONT CHEVY FIX THE DANGEROUS ONE ABOUT THE CAR STALLING AT FREEWAY SPEED AND LOOSING THE POWER STEERING AND POWER BRAKES DO TO A STALLED ENGINE. 119000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380007February 2, 2011
ELECTRICAL SYSTEM
I HAVE A 2004 IMPALA. IT ONLY HAS 41,000 MILES ON IT. I HAVE KEPT IT MAINTAINED. RECENTLY THE GAUGES ON THE CONTROL PANEL BEGAN GOING CRAZY-FLICKING BACK AND FORTH AND THE CHECK ENGINE LITE WOULD COME ON. NOW THE SPEEDOMETER IS WHACKED OUT. IT READS 100 WHEN I'M GUESSING 40 OR 50 MPH OR 10 WHEN I'M AROUND 35 OR THE TOTAL OPPOSITE. I CALLED THE LOCAL CHEVY DEALER, SERVICEMAN AND TOLD THEM OF THE NUMEROUS COMPLAINTS I HAD READ ON THIS PROBLEM. HE INFORMED ME THERE WAS NO RECALL AND THE COST TO REPAIR IT WOULD BE AROUND $550. I BELIEVE THIS IS A TOTAL RIP OFF! THIS IS NOT AN ISOLATED PROBLEM, CONSIDERING THE MOUNTED NUMBER OF COMPLAINTS I HAVE ALREADY READ. THIS WAS MY 1ST CHEVROLET, I WILL NEVER BUY ANOTHER ONE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380022February 2, 2011
SUSPENSION:REAR
2007 CHEVROLET IMPALA LTZ WEARS REAR TIRES ON THE INSIDE OF THE TIRE AND CAN CAUSE TIRE FAILURE. THE CAR TENDS TO SKID SIDE WAYS ON WET PAVEMENT BECAUSE OF THE LACK OF TIRE CONTACT WITH PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380255February 1, 2011
ENGINE AND ENGINE COOLING:ENGINE
2003 CHEVROLET IMPALA. CONSUMER STATES VEHICLE IS UNRELIABLE, PERIODICALLY NOT RUNNING *TGW THE CONSUMER STATED WHEN HE TURNED ON THE IGNITION, IT WOULD NOT TURN OVER. IT DIDN'T MAKE ANY TYPE OF NOISE, BUT THE HEADLIGHTS AND SECURITY LIGHT WOULD TURN ON. AFTER LETTING THE VEHICLE SIT FOR AWHILE, IT WOULD THEN START. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379837February 1, 2011
TIRES, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA 1LT WITH THE ORIGINAL GOODYEAR INTEGRITY TIRES, SIZE P225/60/R16. THE CONTACT NOTICED PREMATURE AND UNEVEN WEAR ON THE INSIDE AND OUTSIDE OF THE TIRES. TWO DEALERS WERE NOTIFIED, THE FIRST WAS UNRESPONSIVE AND THE SECOND ADVISED THE CONTACT TO HAVE AN ALIGNMENT DONE AND TO REPLACE THE TIRES BECAUSE THEY WERE UNSAFE. THE MANUFACTURER WAS INFORMED AND A COMPLAINT WAS FILED AND THEY AGREED TO CALL THE DEALER ON THE CONTACTS BEHALF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH REAR TIRES. THE CURRENT MILEAGES WERE 30,000 AND THE FAILURE MILEAGES WERE 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379845February 1, 2011
VISIBILITY
TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE THREE OF THE HEADREST LOCATED IN THE REAR OF THE VEHICLE BLOCKED 75% OF HER VIEW. THE FAILURE MADE IT DIFFICULT TO SEE THE VEHICLE BEHIND HER AND TO CHANGE LANES. THE DEALER STATED THAT THEY COULD NOT ADJUST THE REAR HEADREST, BECAUSE IT WOULD MAKE THEM LIABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 200. UPDATED 03/11/11*LJ UPDATED 12/30/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380477January 31, 2011
EXTERIOR LIGHTING
THERE HAVE BEEN NUMEROUS OCCURRENCES OF THIS INCIDENT DURING THE LAST YEAR; THE LATEST BEING LAST NIGHT. LAST NIGHT, I WAS RUNNING SOMEWHERE BETWEEN 55 AND 60 MPH ON A VERY DARK NIGHT WITH MY BRIGHT LIGHTS ON WHEN ALL OF A SUDDEN MY HEADLIGHTS WENT OUT. THE INSTRUMENT PANEL LIGHTS REMAINED LIT. AFTER FRANTICALLY ACTIVATING THE STEERING COLUMN BRIGHT/DIM SWITCH, THE DIM LIGHTS CAME BACK ON. THIS IS A VERY DANGEROUS SITUATION BECAUSE WE LIVE DOWN LONG, CURVY MOUNTAIN BACK ROADS THAT ARE NOT LIT. THIS IS A VERY SERIOUS SAFETY ISSUE THAT IS GOING TO GET SOMEONE KILLED. MY RESEARCH REVEALS THAT THERE HAVE BEEN UNTOLD NUMBERS OF IDENTICAL INCIDENTS INVOLVING THE 2004 IMPALA. I AM NOT GOING TO PAY A TAX PAYER BAILED OUT GENERAL MOTORS TO FIX A DESIGN RELATED SAFETY ISSUE. BEFORE I DO, I WILL CONTACT MY ATTORNEY AND INITIATE A CLASS ACTION LAW SUIT. IS IT GOING TO TAKE THE NEEDLESS DEATH OF MANY PEOPLE TO GET GM TO FIX THIS PROBLEM? HELLO OUT THERE. IS ANYONE LISTENING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379572January 29, 2011
ELECTRICAL SYSTEM
LOW/HIGH BEAM SWITCH (MULTI-FUNCTION SWITCH) WHILE DRIVING DOWN THE ROAD AND SWITCHING FROM LOW TO HIGH OR VISE / VERSA HEADLIGHT WILL GO OUT COMPLETELY. JUST TOLD MY WIFE LEAVE THE LOW BEAMS ON AND NEVER SWITCH TO THE HIGH BEAMS.. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379508January 28, 2011
ELECTRICAL SYSTEM
SEVERAL TIMES, I HAVE HAD MY 2004 CHEVROLET IMPALA JUST RANDOMLY NOT START. AFTER RESEARCHING THE PROBLEM, I HAVE FOUND THAT IT'S THE PASSLOCK SYSTEM INSTALLED IN THE VEHICLE. I'M NO MECHANIC BUT KNOW HOW TO RESEARCH AND THE AMOUNT OF PEOPLE WITH THESE SAME ISSUES IS OVERWHELMING! IT APPEARS THAT THERE ARE SOME NICKEL PINS THAT WERE USED IN THE IGNITION SWITCH THAT ARE VERY PICKY TO OXIDATION LEVELS TO THE POINT OF BEING FAULTY - THE SMALLEST WEAR AND TEAR OR CORROSION OF THESE PINS CAN START THIS PROBLEM. IT HAPPENS WITH NO WARNING AS WELL! THIS MAY NOT SEEM LIKE A SAFETY ISSUE, BUT PUT YOURSELF IN MY SHOES. I LIVE IN NORTH DAKOTA, AND WHEN SOMETHING LIKE THIS HAPPENS IN -40 DEGREE WEATHER IT BECOMES A SAFETY ISSUE. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM THAT APPEARS TO SPAN MANY YEARS AND MODELS OF GM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379369January 27, 2011
ELECTRICAL SYSTEM
THE GAUGES ON MY 2004 CHEVROLET IMPALA SS ARE ACTING ERRATICALLY. THE RPM AT IDLE SITS AT ABOUT 3 AND WHEN I'M IN DRIVE IF RANGES FROM 4 TO 5 WITH VERY LITTLE ACCELERATION. THE SPEEDOMETER HAS STARTED DOING THE SAME THING WHEN TRAVELING AT ABOUT 35 TO 40 MPH THE SPEEDOMETER REGISTERS 140 MPH. WHEN TURNING THE CAR OFF THE GAUGE INDICATORS DON'T GO BACK TO THEIR DESIGNATED STARTING POSITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379295January 27, 2011
ELECTRICAL SYSTEM
THE INSTRUMENT PANEL ON MY 2005 CHEVY IMPALA WORKS INTERMITTENTLY. THIS INCLUDES GAS, SPEEDOMETER, AND TEMPERATURE GAUGES. THE DRIVER IS LEFT NOT KNOWING CONDITIONS OF THE VEHICLE. SEEMS TO BE WORSE IN COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378752January 26, 2011
TRACTION CONTROL SYSTEM
I HAVE 2001 CHEVY IMPALA LS WITH ABOUT 80K MILES ON IT. WHEN THE WEATHER STARTED GETTING BAD, THE TRACTION SYSTEM LIGHT KICKED ON FOR OBVIOUS REASONS. I TOOK IT OFF B/C I DON'T LIKE. NOW WHEN I GET IN THE CAR, AND TURN IT ON, MY ABS, TRACTION CONTROL AND "SERVICE TRACTION SYSTEM" WARNING LIGHTS COME ON. THE "SERVICE TRACTION LIGHT GOES OFF, BUT I WOULD LIKE TO GET THE OTHER TO DO OFF. IT SEEMS I'M NOT THE ONLY PERSON WITH THE TYPE OF PROBLEM. 100'S OF PEOPLE ACROSS THE US HAVE A SIMILAR PROBLEM WITH THIS PARTICULAR MODEL RANGING FROM YEARS 01-04. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378777January 26, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHENEVER THE PARKING LIGHTS WERE TURNED ON THE HEADLIGHTS SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HER THAT THERE WAS NO WARRANTY OR RECALL RELATED TO THE FAILURE AND THE REPAIR COST WAS $500. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378804January 26, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA LTZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH WHEN THE BRAKES STARTED TO PULSATE AND SHAKE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT WHEN THE ROTORS STARTED TO HEAT UP THEY MAY CAUSE THE BRAKES TO PULSATE, AND THAT IT WAS NORMAL. THE VEHICLE WAS REPAIRED AND THE ROTORS WERE ROTATED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378876January 26, 2011
EXTERIOR LIGHTING
AT APPROX 100,00KM THE HIGH BEAM IS ACTIVATED WHEN SIGNALING A RIGHT TURN. WHEN KEEPING THE HANDLE IN CERTAIN POSITION THE HIGH BEAM GOES OFF BUT COMES BACK AGAIN WHEN RELEASED. LATELY REMAINS ON WHEN THE SWITCH RETURNS TO MID POSITION. NEVER EXPERIENCED WHEN SIGNALING TO THE LEFT. THIS BEHAVIOR MAY BLIND THE INCOMING CARS' DRIVERS AND ALSO DISTRACTS MY ATTENTION FROM THE ROAD. I DID NOT DO ANYTHING YET FOR FIXING THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378878January 26, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE MONITORING SYSTEM FAILED REPEATEDLY DURING WARRANTY BY NOT SHOWING ONE OR TWO OF THE TIRES PRESSURE. WAS NEVER REPAIRED AT THE GM SERVICE, ONLY RESET. THE DEFECT REAPPEARED IN 3 DAYS TO 6 MONTHS AFTER THE RESET. INITIALLY WOULD APPEAR WHILE DRIVING ON HIGHWAY. NOW AT OVER 100,000KM IT FAILED FOR ALL 4 WHEELS. I DID NOT ATTEMPT TO DO ANYTHING ABOUT THIS YET. THE ABSENCE OF TIRE PRESSURE INFORMATION MAY CAUSE ACCIDENTS DUE TO LACK OF INFORMATION ABOUT LOSS OF PRESSURE IN TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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