Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10555780December 12, 2013ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE ENTIRE INSTRUMENT CLUSTER GAUGE STOPPED WORKING, THERE IS NO TELLING WHAT THE SPEEDOMETER OR TACHOMETER IS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555903December 12, 2013ENGINE AND ENGINE COOLING, POWER TRAIN
WHILE DRIVING DOWN THE ROAD, THE CAR WILL VIOLENTLY JERK, AND THE DASHBOARD WILL FLASH, REDUCED ENGINE POWER. NOW CAR WON'T MOVE AT ALL. WE HAVE REPLACED THE GAS PEDAL TWICE! CHEVROLET NEEDS TO ADDRESS THIS ISSUE. I AM SEEING IT ALL OVER THE INTERNET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555511December 10, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SURGED WITH HESITATION. THE FAILURE RECURRED WHENEVER TRAVELING AT THE SPEED OF 35 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555526December 10, 2013VISIBILITY/WIPER
WIPERS QUICK WORKING. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10555273December 9, 2013ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE ENGINE AND TRACTION WARNING LIGHTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555341December 9, 2013STEERING
I HAVE OWNED MY 2008 CHEVY IMPALA SINCE JUNE 2011 AFTER TWO WINTERS AND HEADING INTO A THIRD I HAVE NOTICED THAT THIS CAR CAN NOT BE CONTROLLED IN ANY SNOWY CONDITION. I HAVE HAD THE SAME PROBLEM EVERY WINTER SINCE I HAVE OWNED THE CAR, WHEN DRIVING THE CAR IS ALL OVER THE ROAD AND NEARLY IMPOSSIBLE TO KEEP UNDER CONTROL. OTHER CARS PASS BY ME AND STARE AT ME AS IF SOMETHING IS WRONG WITH ME BUT IT IS THE CAR, I CAN BARELY GO 25 MPH WHILE OTHER CARS ARE DOING 40MPH+ WITH NO PROBLEM. I HAVE BROUGHT THE CAR INTO THE DEALERSHIP MULTIPLE TIMES AND THEY HAVE NO SOLUTION TO MY PROBLEM, I HAVE ALSO HAD THE NOTORIOUS TIRE WEAR ON THE INSIDE ONLY PROBLEM TOO. EVEN AFTER BRAND NEW TIRES AND ALIGNMENT THE CAR HAVE ZERO IMPROVEMENT WHEN IT COMES TO HANDLING IN THE SNOW. WHEN TRYING TO GO ANYTHING FASTER THAN 25 MPH IT SEEMS LIKE THE TRACTION CONTROL LIGHT WONT STOP BLINKING AS IF THE CAR CANT GRAB ON TO ANYTHING AND IS DRIFTING AROUND FREELY. THIS IS REALLY A PROBLEM AND CAN BE LIFE THREATENING IF THEIR IS NO SOLUTION OFFERED, I DO NOT FEEL COMFORTABLE NOR SAFE WHILE DRIVING IT AND THAT IS AN ISSUE WHEN YOU LIVE IN CHICAGO. IF ANY ONE KNOWS A FIX TO THIS PROBLEM I WOULD GREATLY APPRECIATE IT OR I GUESS I WILL JUST HAVE TO BORROW SOMEONE ELSE'S CAR WHEN IT SNOWS AND I HAVE TO BE SOMEWHERE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555368December 9, 2013STRUCTURE:BODY
WHILE THE VEHICLE WAS STOPPED, THE DRIVER'S SIDE REAR DOOR WOULD NOT OPEN. IT DOES NOT OPEN ONE MONTH LATER, AFTER MULTIPLE ATTEMPTS TO LOCK AND UNLOCK DOOR AND ENGAGING THE HANDLE FROM INSIDE AND OUT. IN THE EVENT OF ACCIDENT OR EMERGENCY, THE INABILITY TO OPEN THE DOOR COULD QUICKLY RESULT IN DEATH OR INJURY. IN A FAMILY WITH THREE VEHICLES OF THIS MAKE AND MODEL, ALL THREE HAVE EXPERIENCED THIS PROBLEM. CHEVROLET DEALER WAS UNWILLING TO INFORM MANUFACTURER OF DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555375December 9, 2013VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
IN JUNE 2012 I HAD THIS PROBLEM ERROR MESSAGE READ: "ENGINE POWER REDUCED " AS I WAS DRIVING 55 MPH ON HIGHWAY MPH FELL BELOW TO 40 I HAD TO GET OFF HIGHWAY. I HAD THIS PROBLEM FIXED SO I THOUGHT IT COST ME ABOUT 360 DOLLARS. SAME EXACT RECURRING PROBLEM SAME ERROR MESSAGE TODAY 12/09/13. THIS IS RIDICULOUS GM HAS TO KNOW THIS IS NOT SAFE. DEALERSHIP WILL NOT REPAIR AGAIN AT THEIR OWN EXPENSE. TOO MUCH MONEY FOR ME TO CONTINUE PAYING OVER N OVER AGAIN. THEY NEED TO RECALL THIS CAR IT'S OUTRAGEOUS! CAN SOMEONE PLEASE HELP US?! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10555140December 6, 2013ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I BOUGHT CAR 2 YRS AGO AND DROVE IT FOR 3 MONTHS NO PROBLEMS THEN SAT FOR 6 MONTHS, I START DRIVING IT AND THIS IS ALL THE STUFF THAT WENT OUT AND STUFF STILL GOING ON. RADIATOR TEMP SENSOR, WATER PUMP, HEATER, WATER PUMP BEARING, INSTRUMENT CLUSTER, LOW COOLANT SENSOR, RADIATOR, VSS, KEY STUCK IN IGNITION, LOCK CYLINDER, 8 WIRES UNDER HOOD SHREDDED IN HALF DUE TO RUBBING ON BELT, POWER LOCK WONT WORK ON DRIVER SIDE DOOR, CHIMES GO OFF WHEN KEY NOT IN IGNITION. MY PROBLEM NOW IS KEY LOCKED UP AGAIN FINALLY GOT IT TO TURN THEN ANTI THEFT SYSTEM COMES ON AND THE CAR WONT REPROGRAM CODES. MY CODE READER SAYS IT CANT READ FROM CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554884December 5, 2013ENGINE AND ENGINE COOLING, TRACTION CONTROL SYSTEM, WHEELS
I STARTED MY CAR AND THE CHECK ENGINE LIGHT AND THE SERVICE TRACTION CONTROL LIGHTS BOTH CAME ON. MY BACK TIRES THEN BEGAN TO SPIN WHEN DRIVING AND THE CAR MADE A SCARY NOISE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554905December 5, 2013ENGINE, VEHICLE SPEED CONTROL
MY ISSUE WAS THAT I WAS FOUR MONTHS INTO DRIVING MY NEW 2009 CHEVY IMPALA AND WHILE DRIVING ON THE HIGHWAY GOING ABOUT 60 MPH MY CAR SHOWED FLASHING SIGNAL READING "ENGINE REDUCED SPEED" "CHECK STABILITRACK " AND MY CHECK ENGINE WAS ON. THE CAR THEN STOPPED ACCELERATING AND DROPPED TO 45 MPH IMMEDIATELY. I WAS NEARLY REAR ENDED WITH MY SON IN THE CAR. AFTER RESEARCHING AND HEARING COMPLAINTS ABOUT GM AND HOW THEY ARE NOT TAKING RESPONSIBILITY OF THIS SAFETY ISSUE AND ACTUALITY CHARGING PEOPLE TO FIX THEIR DEFECT. THEIR ARE NUMEROUS BLOGS AND VIDEOS PROVING THIS. EXAMPLES: SHOW OVER 23,000 DRIVERS WITH THE SAME ISSUE HTTP://WWW.[XXX] : HTTP://WWW.[XXX] THANK GOD IT DOES NOT LOOK LIKE ANY FATALITIES HAVE OCCURRED AS OF YET BUT WHO KNOWS. PLEASE DON'T LET SOMEONE GET INJURED OR LOSE THEIR LIFE TO TAKE NOTICE TO THIS. GM THINKS INJURY OR LOSE OF LIFE = $222.00. I AM IN CONTACT WITH A LAW FIRM IN HOPES OF A CLASS ACTION. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554911December 5, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN OFF THE TRACTION CONTROL AND ENGINE LIGHT IN ORDER TO OPERATE THE VEHICLE HOWEVER, THE PROBLEM RECURRED AGAIN. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER HAD NOT BEEN AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554637December 3, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WITH THE HEADLIGHTS ACTIVATED WHEN THEY SUDDENLY FAILED. THE CONTACT ATTEMPTED TO USE THE HIGH BEAMS HOWEVER, THEY ALSO FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 210,000 AND THE CURRENT MILEAGE WAS 214,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554676December 3, 2013SEATS
DURING A LONG TRIP I HAD MY HEATED SEATS ON HIGH. I HAD HURT MY BACK AND THE HEAT HELPED KEEP THE BACK MUSCLE LOOSE. I HAD REMOVED MY COAT, BUT STILL HAD A LONG SLEEVE SHIRT ON. NO BARE SKIN WAS TOUCHING THE SEAT. AFTER ABOUT 8 HOURS ON THE ROAD, I STARTED FEELING DISCOMFORT ON MY LOWER BACK LIKE A SUN BURN. I SHOWED MY WIFE AND SHE SAID I HAD 2 LARGE (SIZE OF HALF DOLLAR) BLISTERS ON MY LOWER BACK. I HAD NO IDEA THIS COLD HAPPEN FROM A HEATED SEAT. THERE IS N WARNING I COULD FIND THAT STATES THIS COULD HAPPEN . MY HEATED SEATS DO NOT TURN OFF, THEY STAY ON UNTIL YOU TURN THE CAR OFF. I HAVE PICTURES TAKEN 9 DAYS AFTER INCIDENT. THE AREAS STILL HAVE SKIN MISSING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10554381December 2, 2013VEHICLE SPEED CONTROL
WHEN DRIVING DOWN THE ROAD THE CAR WILL START TO SLOWING DOWN AND CHUGGING THEN SAY ENGINE POWER IS BEING REDUCED AND IT WILL BARLEY DRIVE FROM THERE. THE CAR CAN BE GOING AT ANY SPEED AND BE DOING THIS. THIS IS VERY DANGEROUS DRIVING AND ALL THE SUDDEN YOUR CAR CHUGS TO ALMOST NOTHING AND THEIR ARE SEVERAL COMPLAINTS ABOUT THIS PROBLEM IN GM FORUM OF COMPLAINTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554150November 29, 2013STEERING, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING AT 60 MPH, MESSAGES WERE FLASHING: SERVICE STABILITRAC SOON, REDUCED POWER TO ENGINE, CHECK TRACTION CONTROL. CAR DECELERATED TO 30 MPH ON THE HIGHWAY, HARD TO STEER. I PULLED OFF THE ROAD, TURNED IT OFF AND WAITED. SEVERAL MINUTES LATER IT RESTARTED AND I WAS ABLE TO DRIVE IT HOME. THE ENGINE LIGHT AND THE TRACTION CONTROL LIGHT STILL COME ON. IT SHIFTS HARD (AND IT'S AN AUTOMATIC TRANSMISSION). IN ADDITION, CRUISE CONTROL WILL NOT WORK DURING THIS CONDITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10554066November 28, 2013TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AT 60 MPH THE CARS SERVICE TRACTION CONTROL LIGHT COMES ON AND SO DOES THE ABS BRAKE SERVICE LIGHT. THE CAR THEN REDUCES POWER TO NO MORE THEN 35-40 MPH AND THAT'S WITH THE GAS PEDAL FLOORED. IT HAS HAPPENED SINCE NEW. I HAVE CHANGED OUT THE HARNESS, AND WHEEL HUB AND IT STILL HAPPENS, SOMETIMES IN VERY DANGEROUS SITUATIONS LIKE WHILE DRIVING ON A HWY WITH A TRUCK BEHIND YOU AND THE CAR GOES FROM 60 MPH TO 40 MPH IN A HEART BEAT. THE DEALERSHIP SAID ITS A COMMON ELECTRICAL PROBLEM WITH GM CARS IN 2006-2009. THE ONLY PART LEFT TO CHANGE WOULD BE THE COMPUTER MODULATOR, HOWEVER TALKING TO OTHER GM OWNERS WITH THE SAME PROBLEM IT DOESN'T SEEM TO HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553996November 27, 2013WHEELS
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR DRIVER'S SIDE TIRE BLEW WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE PROBLEM HAD OCCURRED ON THREE SEPARATE OCCASIONS WITH THREE DIFFERENT TIRES PLACED ON THE REAR DRIVER'S SIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553918November 26, 2013ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVERY OTHER WEEK OR SO I GET THE "ENGINE POWER REDUCED/ SERVICE STABILTRACK/ SERVICE TRACTION CONTROL" AND THE CAR WILL LOOSE POWER. AFTER AN HOUR OR SO OF SITTING WITH THE CAR OFF, IT RESETS AND THE CHECK ENGINE LIGHT STAYS ON UNTIL THAT EVENTUALLY ALSO RESETS. TODAY I WAS DRIVING THE SAME TROUBLE CODES CAME ON AND THE CAR COMPLETELY LOST POWER I HAD NO ABILITY TO ACCELERATE, THE POWER STEERING WAS DISENGAGED IT ALSO MENTIONED SOMETHING ABOUT THE THROTTLE BODY THIS TIME. LUCKILY I PULLED INTO A NEARBY PARKING LOT AND THE CAR RESET AFTER SITTING FOR ABOUT AN HOUR. THIS WARNING LIGHT AND THE REDUCED ENGINE POWER HAS BEEN AN ONGOING ISSUE BUT I NEVER LOST COMPLETE POWER TO THE ENGINE AND STEERING LIGHT UNTIL TODAY. THIS IS AN UNACCEPTABLE ISSUE THAT IS ONGOING WITH MANY GM OWNERS. THERE NEEDS TO BE A RECALL IMMEDIATELY! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10553935November 26, 2013ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE CHECK ENGINE LIGHT CAME IN, THEN THE STABILITRAK LIGHT CAME ON, THEN ENGINE POWER REDUCED CAR STOPPED IN THE MIDDLE OF TRAFFIC, COULD HAVE BEEN FATAL. WAITED CAR POWERED BACK ON. A KNOWN ISSUE IN THIS MODEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0