Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10557531December 28, 2013
POWER TRAIN
AT SPEEDS 15 MPH AND ABOVE AFTER DECELERATING THEN ACCELERATING TRANSMISSION WILL MAKE A NOISE RANGING FROM A CLINK, CLANK, CLUNK TO A BANGING JOLT AS IF THE CAR HAS BEEN REAR ENDED. THE MORE PRESSURE ON ACCELERATION AND THE LOWER THE GEAR THE LOUDER THE NOISE AND THE GREATER THE JOLT. DEALERSHIP STATES TRANSMISSION IS OPERATING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557557December 28, 2013
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING DOWN THE ROAD SERVICE TRACTION CONTROL REDUCE ENGINE POWER AND STABILITY CONTROL LIGHT CAME ON. CAR ENGINE LOST POWER AND I THOUGHT IT WAS GOING TO BLOW UP IT MADE THE WHOLE CAR SHAKE. YOU SHUT IT OFF FOR A FEW AND RESTART IT AND ITS LIKE NOTHING EVER HAPPENED. NOT TO HAPPY ABOUT THIS I HAVE NOT HAD THE CAR A YEAR. GUESS A PERSON NEEDS TO DIE FROM THIS MATTER BEFORE THERE IS A RECALL ON THIS WHAT A JOKE. AND THE WORST IS CHEVY WILL NOT COVER ANY OF THIS EVEN IF THE CAR IS UNDER A WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557382December 27, 2013
ELECTRONIC STABILITY CONTROL (ESC), TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
AFTER GETTING NEW BRAKES PUT ON MY CAR, THE LOW TIRE PRESSURE LIGHT WOULD COME ON FOR DIFFERENT TIRES. IT WAS RANDOM AND AFTER CHECKING THE TIRE PRESSURE THEY WERE ALL FINE. THE LIGHT IS ON ALL THE TIME AND WHEN I CHECK MY TIRE PRESSURE ON THE DASH PANEL THEY ALL FOUR READ 0 TIRE PRESSURE. I HAVE TO CHECK THEM MANUALLY WHICH SOUNDS PETTY BUT I PAID FOR THIS OPTION I SHOULD BE ABLE TO USE IT. MY REMOTE CAR STARTER DOESN'T WORK BECAUSE THIS ERROR MESSAGE IS ON. I'VE HAD IT RESET AND IT COMES RIGHT BACK ON. I WAD TOLD THE WHEEL SENSORS WERE BROKE WHEN GETTING THE BRAKES FIXED AND THAT THEY COST AROUND $100 EACH. THERE HAS TO BE SOME WAY TO MAKE THESE SO THEY DON'T GET BROKEN WHILE GETTING NORMAL MAINTENANCE DONE SO I NOW HAVE A HUGE ADDITIONAL COST THAT FAR EXCEEDS THE COST OF GETTING THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557383December 27, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING, TRACTION CONTROL SYSTEM
THE SERVICE TRACTION CONTROL LIGHT IS ON THE DASH PANEL AND MY CAR STARTED TO SHAKE AND PULL TO ONE SIDE WHEN THE BRAKES WERE APPLIED. THE PROBLEM QUICKLY GREW INTO THE CAT CONSTANTLY PULLS TO ONE SIDE AND THE STEERING FEELS SLOPPY AND LOOSE IF THAT MAKES SENSE. THE TRACTION CONTROL DOESN'T WORK BUT WILL RANDOMLY KICK IN WHILE DRIVING AND THE CAR INSTANTLY FEELS AS IF THE BRAKES ARE BEING APPLIED AND GRINDER BUT THE WORSE PART IS HOW THE PULLING TO ONE SIDE BECOMES A QUICK GRAB AND JERK TO ONE SIDE AND HAS NEARLY CAUSED ME SEVERAL ACCIDENTS AND I CANNOT RELAX AND DRIVE. I AM ALWAYS TENSE AND READY TO FIGHT TO KEEP MY CAR GOING STRAIGHT AND NOW WITH THE BAD MICHIGAN WINTER ITS IMPOSSIBLE TO DRIVE ON SOME DAYS. I'VE BEEN TOLD THAT I NEED A NEW TRACTION CONTROL PUMP WHICH IS GOING TO COST AROUND $2500 AND UP DEPENDING ON WHAT THEY FIND BUT WILL AUTOMATICALLY START AT $2500. THAT COST IS RIDICULOUS AND I HAVE TALKED TO PROB APPROX A HUNDRED PEOPLE WHO EITHER HAD THE SAME PROBLEM OR KNEW OF SOMEONE WHO DOES, OVER THE PAST FEW YEARS. MY CAR IS NOW PARKED AND I HAVE TO BEG FOR RIDES TO WORK BECAUSE ITS WINTER AND I CANNOT PUT MYSELF AND OTHERS IN DANGER WITH THIS ISSUE. I HAVE TO WORK AND TRANSPORT KIDS TO DIFFERENT EVENTS AND FEEL THAT THIS PART HAS TO BE DEFECTIVE FROM THE START IF THERE'S THAT MANY PEOPLE WITH THIS SAME ISSUE. AND ALL OF THE SAME EXACT COMPLAINTS FOUND ONLINE. PLEASE I'M BEGGING YOU TO CHECK INTO THIS ISSUE TO SEE IF A RECALL IS NECESSARY. THANK YOU SO MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557465December 27, 2013
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHILE MY WIFE WAS DRIVING (WITH MY THREE KIDS AS PASSENGERS) AT HIGHWAY SPEEDS THE MESSAGE WAS DISPLAYED IN THE DASHBOARD "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL" MESSAGES WERE DISPLAYED. THE VEHICLE IMMEDIATELY LAST POWER AND THE SPEED WAS REDUCED TO LESS THAN 30 MPH, WHILE ON THE HIGHWAY. SHE WAS ABLE TO NAVIGATE TO THE SHOULDER AND CALL ME FOR ASSISTANCE. BY THE TIME I GOT THERE AND STARTED THE ENGINE IT WAS RUNNING NORMALLY EXCEPT FOR THE "SERVICE ENGINE SOON" LIGHT WAS LIT. I TOOK IT TO THE NEAREST CHEVROLET DEALERSHIP WHO IMMEDIATELY STATED IT WAS A FAULTY ELECTRONIC THROTTLE CONTROL AND WOULD COST $580 TO REPLACE. I SEARCHED ON-LINE AND FOUND DOZENS OF COMPLAINTS EXACTLY LIKE THIS ONE FOR 2008-2012 MODEL IMPALAS'. THERE IS NOT A RECALL ON THIS PROBLEM SO THE CUSTOMERS ARE GETTING CHARGED TO FIX THIS FAULTY CHEVROLET DEVICE. SOMEONE IS GOING TO GET KILLED IF THEY DO NOT RECALL THIS DEVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557161December 24, 2013
ENGINE
MY CAR JUST LOST ALL POWER SO I COASTED TO A STOP. I SMELLED SMOKE AND SAW IT COMING FROM UNDER THE HOOD. THE CAR STARTED ON FIRE AND WAS A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10557171December 24, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I HAVE A 2008 CHEVROLET IMPALA LTZ. I HAVE HAD SEVERAL OCCASIONS NOW WHEN MY CAR HAS STARTED FLASHING "SERVICE STABILITRAK" "ENGINE POWER REDUCED" "SERVICE AIRBAGS" AND THEN ALL THE CORRESPONDING LIGHTS COME ON. ONE OF THE TIMES THE VEHICLE FLASHED ALL OF THOSE WARNINGS, THE LIGHTS CAME ON AND THE CAR DIED, WHILE I WAS DRIVING. IT LOST ALL POWER AND IT TOOK EVERYTHING I HAD TO STEER THE VEHICLE OFF THE ROAD. I HAD MY [XXX] YEAR OLD WITH ME THAT TIME AND WAS SCARED I WAS NOT GOING TO BE ABLE TO GET US TO A SAFE SPOT TO SIT AND WAIT FOR HELP. THE MOST RECENT INCIDENT HAPPENED LAST EVENING ON MY WAY HOME FROM WORK. I WAS DRIVING ON THE FREEWAY GOING ABOUT 75MPH, THE WARNINGS FLASHED AND THEN MY CAR LOST POWER AND FELT AS THOUGH IT WAS NOT HANDLING THE ROAD AS WELL AS IT SHOULD. I LIVE IN MN AND WE ARE IN THE MIDDLE OF WINTER NOW. I NEED MY CAR TO BE SAFE AND I RELY ON THIS CAR TO GET MY SON AND I TO WHERE WE NEED TO GO SAFELY! THIS IS THE ONLY VEHICLE I HAVE AND CANNOT AFFORD FOR SOMETHING TO HAPPEN TO IT. I HAVE BEEN READING SEVERAL FORUMS ABOUT OTHERS THAT THIS IS HAPPENING TO AND CAN'T HELP BUT FEEL THERE HAS TO BE SOMETHING MORE TO THE SITUATION. I WOULD FEEL HORRIBLE IF SOMETHING EVER HAPPENED TO MY FAMILY OR ANYONE ELSE BECAUSE OF MY FAULTY VEHICLE!! THIS NEEDS TO BE FIGURED OUT AND TAKEN CARE OF. *TR *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557039December 23, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING MY 2009 CHEVROLET IMPALA IN A 55 MPH ZONE, A SERIES OF WARNINGS APPEARED ON THE DASH: ENGINE POWER REDUCED, SERVICE STABILITRAK, CHECK ENGINE. IMMEDIATELY THE CAR WOULD NOT ACCELERATE, AND SPEED DECREASED TO ABOUT 10 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556945December 22, 2013
ELECTRICAL SYSTEM
MY KEY IS STUCK IN THE IGNITION AND WILL NOT COME OUT. I CAN NOT TURN IT OFF COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556976December 22, 2013
ELECTRICAL SYSTEM
WHILE DRIVING ON THE INTERSTATE WITH THE CRUISE SET TO 65 MPH, THE NEEDLE ON THE SPEEDOMETER STARTED TO SLOWLY SHOW A DECREASE IN SPEED EVENTHOUGH THE ACTUAL SPEED OF THE CAR DID NOT CHANGE. OVER THE NEXT 50 MILES THE SPEEDOMETER CONTINUED TO DECREASE UNTIL IT WAS BELOW 0 ALTHOUGH THE CARS SPEED STAYED A 65MPH. SINCE THEN SIMILAR PROBLEMS APPEARED WITH THE RPM GAUGE WHERE THE NEEDLE SHOWS IT REDLINING EVEN THOUGH THE CAR IS IDLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556940December 21, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AFTER SHOPPING, MY WIFE STARTED THE CAR AND THE FUEL GAUGE NEEDLE WENT FAR TO THE RIGHT WELL BEYOND THE FULL MARK. AT THAT TIME, THERE WAS APPROXIMATELY 1/2 TANK OF GAS. WE NOTED THE MILEAGE FROM THE ODOMETER AND HAVE USED THAT AS A BASIS ON WHEN TO FILL THE CAR. WE CHECKED WITH A GARAGE AND THEY SHOWED US A NOTIFICATION THAT HAD COME FROM CHEVROLET THAT THIS HAPPENED FREQUENTLY WITH 2005 CHEVY IMPALAS. THEY SAID IT IS PROBABLY THE DASHBOARD CLUSTER OR THE SENSOR FROM THE FUEL TANK. EITHER REPAIR WOULD COST OVER $500.00. I CHECKED ONLINE AND NOTICED THAT CHEVY SUV'S FROM THAT ERA WERE FIXED FOR FREE IF THEY HAD LESS THAN 120,000 MILES. I ALSO NOTED A LARGE NUMBER OF COMPLAINTS FROM 2005 CHEVY IMPALA DRIVERS ABOUT THE LACK OF RESPONSE FROM CHEVROLET. IF THAT IS THE CASE AND THEIR IS NO COMPENSATION FOR A MISTAKE MADE BY THE MANUFACTURER, THEN THIS WILL BE THE LAST CHEVY PRODUCT I OR MY FAMILY WILL EVER BUY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556881December 20, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
WELL I'M SO TIRED OF REPAIRING THE SAME PROBLEM .THIS ABS ISSUES ARE DRIVING ME CRAZY I MEAN I ALREADY REPLACED THE [XXX] COMPUTER THE BEARINGS THE CABLE THAT SENDS THE SIGNAL AND STILL THIS PROBLEM IS GOING ON IN SINCE 2009. EVER SINCE 2009 IS RIDICULOUS AND DANGEROUS I MEAN IS A MATTER OF TIME BEFORE THIS ISSUE BECOMES AN ACCIDENT I MEAN I'M DRIVING FINE AND ALL OF A SUDDEN THE [XXX] CAR ACTS ALL STUPID THE BRAKES DON'T EVEN WORK FINE BECAUSE THE ABS SYSTEM MAKES THEM PUSH BACK TO YOU AND THEN IT MAKES YOUR CAR PULL TO THE RIGHT FOR NO REASON IT SO ANNOYING I'M A HARD WORKING PERSON I HAVE INVESTED A LOT OF MONEY INTO MY CAR FOR GMC TO SELL ME A DANGEROUS CAR I ALSO HAD TO GET ANOTHER MOTOR BECAUSE THE ORIGINAL WOULD SHAKE WHEN EVER YOU WOULD ACCELERATE BUT I JUST WANT TO GET THIS DANGEROUS ISSUE FIXED PLEASE MAKE THEM REPAIR MY CAR BECAUSE SOONER OR LATER MY WIFE OR ME ARE GOING TO HAVE AN ACCIDENT....THANK YOU *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556303December 17, 2013
ENGINE
CAR WAS PARKED IN A PARKING GARAGE AND BURST INTO FLAMES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10556411December 17, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AS THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 102,348. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556450December 17, 2013
ELECTRICAL SYSTEM
ORIGINAL OWNER OF VEHICLE. NOTICED SOMETIME IN AUGUST OF 2013 THAT THE REAR WINDOW DEFOGGER WASN'T WORKING. CHECKED FUSE, RELAY, GRID CONNECTIONS AND FOUND INCOMPLETE CIRCUIT. TRACED OPEN CIRCUIT TO A WIRING HARNESS CONNECTOR BEHIND PASSENGER SIDE KICK PANEL UNDER GLOVE BOX. FOUND THAT REAR WINDOW DEFOGGER WIRE (PURPLE) WAS BURNED AND INSULATION WAS MELTED. SEPARATED THE WIRING HARNESS CONNECTOR TO FIND THAT SPECIFIC CONNECTOR FOR THIS WIRE INSIDE CONNECTOR WAS ALSO BURNED AND MELTED ON BOTH SIDES OF THE CONNECTOR. CONCERNED ABOUT FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556163December 16, 2013
ENGINE, ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2007 CHEVROLET IMPALA THE CONTACT STATED THAT WHEN THE WEATHER IS COLD THE VEHICLE ANTITHEFT SYSTEM ACTIVATES AND CAUSED THE ENGINE NOT TO START UP. THE VEHICLE WAS TAKEN TO THE DEALER A DIAGNOSTIC WAS PERFORMED WHICH WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 122,000. LI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556167December 16, 2013
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING AT HIGHWAY SPEED (60 MPH) ON A TWO LANE ROAD. TEMPERATURE WAS BELOW FREEZING, NO ICE OR SNOW. SUDDENLY A BELL SOUNDED, THE "SERVICE TRACTION CONTROL" BLINKED ON THE DISPLAY, THE TRACTION LIGHT CAME ON, AND THEN THE VEHICLE SUDDENLY REDUCED POWER, AND "ENGINE POWER REDUCED" DISPLAYED ALTERNATELY WITH THE "SERVICE TRACTION CONTROL" WARNING. I WAS SCARED, BUT HAD ABOUT 8 MILES TO DRIVE TO MY HOME TOWN. I PULLED TO THE SHOULDER AT ABOUT 40 MPH, TURNED ON MY FLASHERS, AND CONTINUED ON TO MY HOME. IF THIS HAD HAPPENED WITH ICE ON THE ROAD, AS THERE HAD BEEN THAT MORNING ON MY WAY TO WORK, A CRASH WOULD NO DOUBT HAVE OCCURRED AS THESE ROADS ARE VERY SLIPPERY IN WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556284December 16, 2013
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, ENGINE
MY CAR STARTED TO OVER HEAT IN THE MIDDLE OF WINTER IN MINNESOTA. THERE WAS PLENTY OF COOLANT IN THE RESERVOIRS. WHILE THE VEHICLE WAS IDLING THERE WAS A NOISE AND ONCE I STARTED TO MOVE AGAIN THE CAR BEGAN TO JERK THEN THE CHECK ENGINE LIGHT CAME ON WHILE ATTEMPTING TO ACCELERATE. THEN A FEW WEEKS LATER THE GAS GAUGE BEGAN SHOWING THE INCORRECT ABOUT OF GAS LEVELS IN MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556029December 14, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
2009 CHEVY IMPALA 3.5L FFV - MY "PASSENGER AIRBAG" LIGHT HAS BEEN COMING ON INTERMITTENTLY SINCE EARLY SPRING 2013. IN AUGUST 2013, MY "BRAKE" LIGHT SUDDENLY CAME ON WHILE DRIVING. THERE DIDN'T APPEAR TO BE ANY HANDLING ISSUES. BOTH THE REGULAR BRAKES & PARKING BRAKE WORKED NORMALLY THE BRAKE FLUID LEVEL WAS FULL. FOR A FEW MONTHS THE "BRAKE" LIGHT WOULD COME ON SPORADICALLY & ALARM WHILE DRIVING, ALL WITHOUT ANY CHANGES IN DRIVING OR BRAKING ABILITY. AROUND SEPTEMBER 2013, THE "TRACTION CONTROL" & "CHECK ENGINE" LIGHTS CAME ON. AGAIN, THERE DID NOT SEEM TO BE ANY ISSUE WITH HANDLING. THESE LIGHTS ALSO CAME ON & OFF RANDOMLY & THEY WERE SELDOM ALL ON SIMULTANEOUSLY. OCCASIONALLY, THE WARNING PANEL ALSO SAYS, "ENGINE POWER REDUCED" & ACCELERATION & POWER ARE DIMINISHED. THERE'S ALSO BEEN A "LOW PRESSURE LEFT REAR TIRE." THE LEFT FRONT TIRE WAS FOUND TO BE LOW, BUT THE REAR TIRE WAS OK. TONIGHT, THE "CHECK ENGINE" & "TRACTION CONTROL" LIGHTS CAME ON & THE DISPLAY SAID "ENGINE POWER REDUCED." SUDDENLY, IT SAID, "STARTING DISABLED SERVICE THROTTLE" & MY CAR ESSENTIALLY LOST ALL POWER. THE STEERING ALSO LOCKED UP. IT WAS VERY DIFFICULT TO PULL OFF OF THE ROAD. I RESTARTED THE CAR AFTER ABOUT 1 MINUTE, & THE "TRACTION CONTROL" LIGHT WAS NO LONGER ON, BUT THE "CHECK ENGINE" LIGHT WAS. I WAS ABLE TO DRIVE AGAIN, WITHOUT DIFFICULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555909December 13, 2013
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
DRIVING ON FREEWAY WHEN A REDUCED ENGINE POWER LIGHT CAME ON AND THE CAR SHUT OFF, LUCKILY I WAS ABLE TO PULL ASIDE FROM BIG TRUCKS, OTHERWISE I WOULD BE STRUCK BY. NO CODES AND NO ONE KNOWS WHAT THE PROBLEM IS. AS FAR AS I KNOW THIS IS A MAJOR INCIDENT THAT SOMEONE CAN GET HURT OR LOSES LIFE. I WENT ONLINE THRU EDMUNDS AND SAW A LOTS OF COMPLAINS ABOUT THE SAME PROBLEM, BUT WHEN I CALLED THE DEALER THEY SAID NOTHING ABOUT A RECALL !! BEEN A CHEVY CUSTOMER FOR A LONG TIME. I JUST CAN'T BELIEVE IT. SOMETHING OR SOMEONE GOT TO DO SOMETHING ABOUT THIS PROBLEM, PLEASE !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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