Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11080139March 19, 2018
ENGINE, VEHICLE SPEED CONTROL
WHEN DRIVING THE CAR IT LOSES POWER WE HAD IT PUT ON A COMPUTER TO DIAGNOSE THE ISSUES AND ITS THE TURBO. HOWEVER IVE SEEN THERE IS RECALLS FOR THIS. WE HAVE BOUGHT THIS CAR USED WITH ONLY 54,000 MILES ON IT. WE HAD ONE RECALL FIXED ALREADY THAT THE DEALERSHIP WE GOT IT FROM WAS ONCE FIXED BECAUSE OF THIS ISSUE. HOWEVER I DON'T BELIEVE THAT AND NOW IM NOT BELIEVING THIS WAS FIXED EITHER. WE HAVE HAD NOTHING BUT ISSUES WITH THIS CAR AND ITS GETTING RIDICULOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080050March 18, 2018
ENGINE
TURBO/ SUPER CHARGER FOR 2014 CRUZE LT GASOLINE ENGINE HAS CAUSED A CHECK ENGINE LIGHT THERE HAS BEEN MULTIPLE REPORTS FOR THE 2014 CRUZE LT THAT THE SUPER CHARGER CRACKS AND LEAKS EXHAUST FUMES INTO THE TURBO CHARGER WHICH RESTRICTS THE TURBINE FROM FUNCTIONING PROPERLY AND NORMAL COST JUST TO BUY THE PART IS 800 USD TO 1200 USD TO PURCHASE EXCLUDING INSTALL COST. THE ISSUE IS INTERNAL WHICH COULD ONLY BE CLASSIFIED AS A MANUFACTURER DEFAULT AND SHOULD BE ADDRESSED AS SUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079737March 16, 2018
STEERING
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH, THE STABILITY CONTROL SYSTEM WARNING INDICATOR STARTED TO FLASH AND THE POWER STEERING ABILITY DID NOT RESPOND. THE CONTACT REGAINED CONTROL AFTER APPROXIMATELY FIVE SECONDS. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY TEN OTHER TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 79,158.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035008March 16, 2018
SERVICE BRAKES
2012 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO BRAKES MALFUNCTIONING WHEN TRYING TO STOP VEHICLE. *LD THE CONSUMER STATED IT WAS DISCOVERED THAT A BRAKE VACUUM MICRO SWITCH MALFUNCTIONED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11079683March 15, 2018
ELECTRICAL SYSTEM
CAR ELECTRICAL SYSTEM PROBLEM FAILURE DATE:2/27/18 THE RADIO DASHBOARD POWERS ON AND OFF (FREQUENTLY AT TIMES). IT APPEARED TO HAPPEN MORE WHEN THE CAR WAS STOPPED. WHEN THIS HAPPENED, THE DASHBOARD WOULD DISPLAY: "SERVICE STABILITRAK" THIS BEGIN HAPPENING ON 2/27/18 AND IT HAS HAPPENED SEVERAL TIMES SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079098March 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING THE RADIO AND OTHER INTERIOR LIGHTS STARTED FLASHING ON AND OFF. NOW ALONG WITH THAT THE CHECK ENGINE LIGHT IS ON, THE SERVICE STABILTRAC IS ON AND IT WILL LOOSE STEERING ASSIST AT TIMES. TODAY IT STARTED DYING WHEN TAKING OFF AND AT INTERSECTIONS.I HAVE SPOKEN TO A FEW DIFFRENT TECHS AND A COUPLE DIFFRENT SHOPS ON THIS MATTER AND NOBODY HAS ANY ANSWERS AS TO WHAT IT IS THEY ALL HAVE SAID THAT THEY HAVE SEVERAL DOING THE SAME THING AND CAN NOT FIGURE THEM OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079135March 14, 2018
VISIBILITY/WIPER
DURING THE WINTER THE DEFROSTER WILL NOT CLEAR ANY OF THE WINDOWS, FRONT AND SIDE. HAPPENS WHEN TEMPERATURE IS AT 34 DEGREES AND BELOW. PUT SYSTEM IN DEFROST + HEAT FEET FRONT WINDSHIELD AND ALL SIDE WINDOWS FOG UP. PLACE IN DEFROST ONLY CLEARS WINDSHIELD NOT SIDE TOTAL, NO CLEAR IN BACK SIDE WINDOWS. HAVE TO RUN FAN ON ALMOST FULL WHEN IN DEFROST ONLY. HAPPENS IN MOTION AND STATIC. FIRST DEALER WOULD NOT FIX, SECOND DEALER HAS BEEN WORKING ON IT FOR 4 YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079167March 14, 2018
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, IT LOST POWER AND THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET (6350 LELAND ST, VENTURA, CA 93003). THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT EXPERIENCED THE SAME FAILURE INTERMITTENTLY FOR FOUR YEARS. THE VEHICLE WAS NEVER DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11078862March 13, 2018
ENGINE, FUEL/PROPULSION SYSTEM
MIL P0171 CODE, REPLACED 3 VALVE COVERS BECAUSE OF THE PCV AND NOW I'VE BEEN INFORMED THE INTAKE MANIFOLD IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078645March 12, 2018
STEERING, SUSPENSION, UNKNOWN OR OTHER
HEAT WONT WORK IN COLD WEATHER. LOOKED UP AND SEEN TONS OF THE SAME YEAR AND MAKE WITH A RECALL FOR HEAT BLOCK. ALSO FRONT END AXEL SOUNDS LIKE IT WANTS TO SNAP. I CONTACTED CHEVY THEY WERE NO HELP. ITS OUR ONLY CAR RIGHT NOW AND WE HAVE A CHILD. NOT SAFE AS FAR AS IM CONCERNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078541March 11, 2018
ENGINE
I HAVE A VERY IMPORTANT ISSUE I HAVE REGARDING THE 2012 CHEVY CRUZE I BOUGHT ON APRIL 26TH, 2015 WITH APPROXIMATELY 29,000 MILES ON IT. IT WAS PURCHASED THROUGH CARMAX. AS OF THIS TIME MY CAR HAS 60,000 MILES ON IT. ON SUNDAY, FEBRUARY 18TH WHILE I WAS DRIVING THE CAR ON A MAJOR HIGHWAY SUDDENLY, I COULD NOT ACCELERATE FASTER THAN 25MPH, THE CHECK ENGINE LIGHT CAME ON, AND THE 'D' FOR DRIVE STARTED FLASHING AT ME. IT TURNS OUT THAT I NEEDED A NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078601March 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DISPLAY AND RADIO BEGAN INTERMITTENTLY FLASHING OFF AND ON. THEN MY STABILITRAK SERVICE LIGHT BEGAN COMING ON. I HAVE LOSS OF POWER AND AM CONCERNED FOR MY SAFETY TRYING TO DRIVE UNDER THESE CONDITIONS. I AM CONTACTING THE MANUFACTURER WHO SHOULD WARRANTY THIS MANUFACTURING DEFECT. THERE ARE HUNDREDS OF COMPLAINTS ON THE CHEVY FORUM WEBSITE. WE DESERVE SOME SORT OF HELP WITH THIS AND NOT AT OUR EXPENSE. THE PROBLEM I DESCRIBED HAPPENED WHILE STATIONARY AND IN MOTION BUT THE LOSS OF POWER IS WHILE DRIVING. I'M CONCERNED ABOUT GETTING HIT WHILE DRIVING. PLEASE HELP. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078607March 11, 2018
POWER TRAIN
DRIVING ALONG AT APPROXIMATELY 35MPH OUT AND SUDDENLY THE CAR LOST ALL ACCELERATION. IT WOULD GO IN REVERSE, BUT NOT FORWARD. NO CHECK ENGINE LIGHT. ADDED SOME AUTOMATIC TRANS. FLUID AND THAT DID NOT HELP. REMOVED THE NEGATIVE TERMINAL FROM THE BATTERY FOR A FEW MINUTES TO "RESET". THE CAR WAS THEN ABLE TO MOVE FORWARD, BUT VERY SLOW ACCELERATION IN 1ST AND 2ND GEAR. CHECK ENGINE LIGHT CAME ON, BUT I WAS UNABLE TO GET THE CODE CHECKED BECAUSE IT WAS TOO LATE IN THE EVENING. LIMPED THE CAR 20 MINUTES HOME. ONCE IN 3RD GEAR AND ABOVE, IT RAN FINE. BUT WHEN GOING FROM A DEAD STOP, IT WOULD TAKE FOREVER TO GET OUT OF 1ST AND 2ND GEAR. ADDITIONALLY, THE DASH DISPLAY NO LONGER WOULD SHOW THE DRIVE SHIFT CONTROL DISPLAY. ONLY SHOWED "D" AND NOT M1, ETC. GOT VEHICLE HOME AND IT NOW SHIFTS VERY HARD WHEN PUT IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076683March 7, 2018
ENGINE
THE CAR WAS MOVING DOWN THE ROAD, AND ALL OF A SUDDEN, THE ENGINE LIGHT CAME ON, 'AC OFF DUE TO HIGH ENGINE TEMPERATURE'- FANS KICKED ON AND RAN NON STOP. COOLANT WAS ADDED IMMEDIATELY ONLY TO FIND OUT THAT THE HEAD CRACKED- THE COOLANT WAS RUNNING INTO THE OIL. THIS CAR WAS NOT VERY OLD AND IT FOR NO REASON SHOULD HAVE CRACKED. I THINK IT IS IN RELATION TO RECALL CAMPAIGN 12081.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076740March 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WENT TO THE DEALERSHIP SERVICE CENTER WHERE I BOUGHT MY CAR BECAUSE MY STABILITRAK WAS TURNING ON AND OFF ON THEIR SELF SI I REPORT IT AND WHEN I WAS THERE THEY TOLD ME MY COOLANT HAD A LEAKING AND NEED TO BE REPLACED AS LONG SOME HOSE AND OTHER PARTS AS WATER PUMP THAT A WAS ALSO UNDER A RECALL TO BUT THEY CHARGED ME $ 697.95 WHERE THEY SHOULDN'T CUZ I WAS A RECALL COVER UNDER SPECIAL WARRANTY MY CAR HAVE SO I REPORT IT TO GM WHERE AN INVESTIGATION IS BEING DONE TO THEY CAN REFUND MY MONEY AND I HAVE PROOF OF ALL WAS DONE TO MY CAR BECAUSE I FEEL IS AN ABUSED TOWARD CHEVROLET JERSEY CITY, NJ DOINGVTHIS TO ME AND IMAGINE HOW MANY THEY ALREADY HAD DONE IT. SOMETHING NEED TO BE DONE IMMEDIATELY... IF PAPERWORK NEED TO BE PROVIDE I HAVE IT TO BE FAX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076225March 5, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE INTAKE MANIFOLD PREMATURELY FAILED. THE MANUFACTURER ISSUED 34 TSBS ON THE FUEL SYSTEM AND 153 TSBS ON THE ENGINE, BUT NO RECALLS WERE ISSUED. THE DEALER (GUSTMAN CHEVROLET BUICK GMC, 1450 DELANGLADE ST, KAUKAUNA, WI 54130, (920) 766-3581) WAS NOTIFIED AND DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,883.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076329March 5, 2018
UNKNOWN OR OTHER
WHILE DRIVING IN MOTION GOING DOWN THE HIGHWAY AT 65 MPH CAR LOST ALL POWER ALL OF SUDDEN, THIS ALSO HAPPENED WHILE SITTING AT A STOP LIGHT TOTAL LOSS OF POWER. THIS IS SERIOUS IT STALLS IN MIDDLE OF THE ROAD AND IT MAY OR MAYNOT START BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075966March 2, 2018
STEERING
NOTCHY OR STICK/SLIP FEELING OF STEERING WHEEL NEAR THE CENTER POSITION AT OR ABOVE 45 MILES PER HOUR, CONDITION IS CONSTANT, NOT INTERMITTENT! CHEVROLET REPRESENTATIVE TELLS ME THAT MY PARTICULAR VIN NUMBER IS NOT AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075581March 1, 2018
UNKNOWN OR OTHER
INTERIOR DOOR HANDLES PEELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075908February 28, 2018
UNKNOWN OR OTHER
CONSUMER COMPLAINT. NOXIOUS ODOR FROM HEATER. CAUSES NASAL DISCOMFORT AND COUGHING FORCING MANUAL SHUTDOWN OF HEATER. HEATER IS OUTGASSING A CLOYINGLY SWEET SMELL THAT IS WIDELY DISCUSSED IN INTERNET FORUMS WITH NO SOLUTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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