Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11084435April 10, 2018
ENGINE
WHEN EXITING THE FREEWAY COMING TO A STOP MY CAR COMPLETLY SHUTS OFF. HAVING TO PUT IT IN PARK TO RESTART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084206April 9, 2018
SEAT BELTS
UNABLE TO LATCH SEATBELT DRIVERS SIDE FOR THE MECHANISM THE CHARGE IS 200.00 WHAT A RIP OFF THOUGHT IT SHOULD BE COVERED DO TO SAFETY. IF I AM IN A WRECK AND MY SEATBELT DOESN'T LATCH HOW SAFE AM I. NO ACCIDENTS JUST QUIT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083729April 7, 2018
ENGINE
THE OIL FILTER HAUSING IS LIQUIDATING OIL EVERY TIME THAT I MAKE A OIL CHANGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083744April 7, 2018
STRUCTURE:BODY
TAKATA RECALL WINDOW ON DRIVER SIDE NOT GOING UP OR DOWN IF WE GET IT TO GO DOWN WE HAVE TO SLAM THE DOOR 3 TIMES THEN THE WINDOW WILL GO UP . I HAVEN'T HAD MY CAR A FULL YEAR YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083685April 6, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CHEVY 2014 CRUZE HAS MALFUNCTIONING SENSORS IN THE BUMPER OF THE CAR.THE CAR GETS WET.THE SENSORS SHUT DOWN AND THE BATTERY WON'T CHARGE AND THE CAR COMES TO A COMPLETE STOP. THE SOLUTION FROM G:M IS TO REPLACE NEGATIVE BATTERY CABLE AND THE SENSORS AND WIRE HARNESS . HOW EVER THEY WILL NOT ISSUE A RECALL AND THIS IS VERY DANGEROUS. MY DAUGHTERS BATTERY WENT DEAD ON THE FREEWAY. AFTER RESEARCH BATTERY WAS REPLACED AND NEGATIVE CABLE REPLACED BUT G:M WANTS $2800.00 TO REPLACE SENSORS..THIS CAR HAS 52,000 MILES ON IT AND IT'S NOT SAFE..G:M ADMITS THEY UPGRADED THE SENSORS AND HARNESS SO IT'S NOT SUPPOSED TO HAPPEN AGAIN.WON'T STAND BEHIND THE ORIGINAL PRODUCT. THESE VEHICLES ARE IN DANGER OF SHUTTING DOWN AT ANY SPEED AND AT ANYTIME. AT LEAST THEY SHOULD ISSUE A RECALL ON THE NEGATIVE BATTERY CABLE NOT A SERVICE BULLETIN #314...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083452April 5, 2018
ENGINE
ENGINE COOLANT STENCH AND LOSS OF COOLANT SINCE DAY ONE! I NOW HAVE JUST OVER 45,600 MILES AND PER THE DEALER A NEED A TEMP SENSOR HOUSING AND THERMOSTAT. WHILE DRIVING I GOT A MESSAGE ON THE DASH READING "AC OFF DUE TO HIGH ENGINE TEMP" AND THE COOLANT TEMP READ - - - AND THE NEEDLE ON THE TEMP GAUGE DROPPED TO LOW FROM A PRIOR MIDWAY POINT AND COOLANT TEMP OF 218 DEGREES. BACK IN 2014 I SUDDENLY HAD BLACK SMOKE COMING FROM TAILPIPE AND THE "DEALER REPLACED THE WATER PUMP ASSEMBLY WITH NEW BASE AND THERMOSTAT." I ALSO HAD A "SERVICE STABILITRAC" NOTICE AND SUDDEN LOSS OF POWER WHILE DRIVING BACK IN 2015 AND THE DEALER SAID THEY COULDN'T DUPLICATE THE ISSUE BUT THAT I NEEDED A NEW COIL PACK WHICH I HAD TO PAY FOR AND REPAIR ON MY OWN EVEN THOUGH CAR WAS STILL UNDER WARRANTY!! THIS VEHICLE HAS SMELLED LIKE ANTIFREEZE SINCE THE DAY I BOUGHT IT, BRAND NEW, FROM THE DEALER THAT WAS PERFORMING ALL THE SERVICES. IN ADDITION, THE BACK WINDOW LEAKED FROM DAY ONE AND I HAD 2" OF STANDING WATER IN MY TRUNK AND I HAD TO PAY, OUT OF MY OWN POCKET!!, TO REPLACE THE REAR WINDOW = TWICE!!! THIS CAR IS A PIECE OF JUNK AND HAS BEEN NOTHING BUT PROBLEMS AND THE DEALER HAS FORCED ME TO DO REPAIRS THAT SHOULD HAVE BEEN COVERED BY THE WARRANTY. I AM SICK AND TIRED OF THE STENCH OF ANTIFREEZE AND THE FACT THAT I NOW HAVE TO REPAIR THE THERMOSTAT HOUSING AND THERMOSTAT DUE TO ENGINE OVERHEATING!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083287April 4, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
2012 CRUZE LT. THE THIRD TURBO WAS INSTALLED 2 DAYS BEFORE EXTENDED WARRANTY EXPIRED. IT HAS 56668 MILES NOW. I SPENT 4 HOURS PUTTING GLUE PUTTY IN THE CRACKS ON THE BOTTOM INTAKE MANIFOLD, TO PLENUM JUNCTION CORNERS OF CYLINDERS 2 AND 4 BECAUSE OF THE GM PLASTIC [XXX], CURING THE LOW BOOST AND LEAN MIXTURE CODES AT IDLE, ON EASTER. THE FIRST MONTH I HAD THE CAR THE TRANSMISSION WOULD START IN FIRST SKIP SECOND GEAR REV UP THEN CHIRP THE TIRES UNTIL IT WARMED UP, AND WAS FIXED BY A PROGRAM CHANGE TO A LESSER VERSION AND NOW AT THE HIGHER MILEAGE IT WAITS BEFORE IT ENGAGES FIRST AT ALL. ANOTHER NEAT THING IS TO TURN LEFT AT 5MPH HARD AND FEEL THE CAR DO A JIG TO THE RIGHT FOR AN INSTANT BEFORE CONTINUING ON WITH THE TURN. LASTLY, THE WATER PUMP WAS REPLACED ALONG WITH A CRACKED WATER OUTLET BUT NOT THE ROTTED RECIRCULATION OVERFLOW HOSE THAT BROKE AT 4 AM TO MY FISHING HOLE IN SEPTEMBER. I CAN SAY THAT THE 2017 CRUZE MUST BE BETTER BECAUSE THE DUMDUMS PAID BY THE GM INSURANCE COMPANY TO CHANGE OIL PUT MORE NEW OIL IN THE MOTOR WITHOUT DRAINING IT FIRST. NO SERIOUS ISSUES FOR A WHOLE WEEK I MIGHT BE ABLE TO DRIVE IT BY MAY IT'S BEEN 5 MONTHS SINCE THEN. FYI THE DEALERSHIP WHO PERFORMED THIS FANCY WORK IS NOT IN RIVERTON EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083308April 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
OVERHEATING. LOUD NOISE IN ENGINE WITH LOSS OF POWER THAT WE DETERMINED TO BE THE TURBO. CARS BREAKS HAVE BEEN CHANGED SEVERAL TIMES SINCE PURCHASE. CONSISTENT WARNING LIGHTS ON DASH. THE CAR HAS A VERY LOUD RATTLING SOUND WHEN DRIVING. IT ISN'T AS LOUND WHEN SITTING STILL AT A REDLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083329April 4, 2018
ELECTRICAL SYSTEM
THE BLIND SPOT DETECTION SYSTEM HAS EXPERIENCED 2 FAILURES WITHIN 45,000 MILES AND LESS THAN 3 YEARS. IT APPEARS THE RADAR SENSORS LOCATED IN THE REAR BUMPER FACIA ARE PRONE TO WATER PENETRATION AND DAMAGE. THE DEFECT MANIFESTS ITSELF WITH DIC REPORTING AN ISSUES WITH THE SYSTEM. WHEN FURTHER SYMPTOMS APPEAR THEY CAN BLANK THE ENTIRE INSTRUMENT CLUSTER AND RADIO AS THE CAN COMM BUS IS LIKELY SHORTED. THERE IS NO WAY TO KNOW SPEED,FUEL AND OTHER INFORMATION. THERE IS NO TURN SIGNAL FEEDBACK AND CONSTANT FLICKERING OF FAULT INFORMATION FROM THE CLUSTER. THE FIRST REPAIR WAS > $100 DOLLARS AS THE DEALER SEEMED AWARE OF THIS ISSUE. THE FAULT CAN OCCUR AT ANY TIME DURING THE DRIVE CYCLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083223April 4, 2018
POWER TRAIN
2012 CRUZ NEW FROM THE DEALER AND NEVER HAD AN ISSUE WITH MY CAR OTHER THAN A WATER PUMP ONLY REG MAT ALWAYS PRAISED HOW GREAT MY CAR WAS AND IT IS THE FIRST NEW CAR I EVER BOUGHT. MY CAR HAS 69K MILES ON IT AND MY WARRANTY WAS 5YRS 100K MY WARRANTY WAS JUST UP THIS PAST OCT AND SUNDAY MY CAR WOULDN'T ACCELERATE OR SHIFT AND SOUNDED HORRIBLE IN REVERSE. I HAD MY CAR TOWED TO MY WORK FOR DIAGNOSTICS AND THERE WERE ISSUES WITH THE TRANS SO WE TRIED TO DRIVE IT TO THE DEALER AND IT DIDNT MAKE IT SO YET ANOTHER TOW. THE DEALER HAD TO DIAGNOSE THE CAR WHICH WAS $125.00 I GOT A CALL LATE AFTERNOON THE NEXT DAY AND WAS TOLD THE 3T AND 5T WAVE / CLUTCH PLATES BROKE IN MY CAR AND THEY WOULD NEED TO REPLACE THEM AS WELL AS THE CLUTCH, PISTON, SEALS, ECT AND THE COST WOULD BE $3100.00 PLEASE ALSO KEEP IN MIND I OWE $900 ON THE CAR, THE SERVICE DEPT SAID WE HOPE GM WILL PAY FOR MAJORITY OR MOST OF THE COST BC THIS SHOULDN'T HAVE HAPPENED. I WAS TOLD THAT THEY WOULD ONLY COVER 30% SO OUT OF POCKET ABOUT $2200 I SAID THAT IF ITS SOMETHING THAT SHOULDN'T HAVE HAPPENED WHY WOULD I HAVE TO PAY SO MUCH I KNOW I'M 5 MONTHS OUT WARRANTY BUT IM STILL UNDER 100K MILES I CALLED GM AND ASKED ABOUT GOOD FAITH WARRANTY AND STATED MY SITUATION. TWO DAYS LATER THEY AND I WAS TOLD THAT THEY WILL NOT HELP ANYMORE WITH THE COST, BC OF THE YR WARRANTY, IVE ONLY BOUGHT ONE CAR FROM THE DEALER, AND I DID NOT TAKE MY CAR TO THE DEALER FOR ROUTINE MAT.... I TOLD THE REP THAT MY DAD WHO IS A MECHANIC DID MY OIL OR MY WORK BC I WORK AT A REPAIR SHOP AND IF YOU WERE ME YOU WOULD DO THE SAME AND THIS REP TOLD ME " I DON'T GO TO THE DEALER I GO TO WALMART!" I ALSO ASKED ABOUT GOODFAITHWARRANTY AND SHE STATED "WE DONT DO THAT ON OUR VEHICLES" NEEDLESS TO SAY I AM VERY DISAPPOINTED ALL AROUND TRANS DONT GO OUT ON CARS WITH 69K MILES REPAIRS WERE $2610.00 AND AN ADDITIONAL $331.00 FOR DIAG AND TOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083145April 3, 2018
SERVICE BRAKES
I PARKED MY CAR IN THE PARKING LOT AT MY WORK AND I HAD THE BRAKE UP BUT THE CAR ROLLED BACK AND HIT A PARKED CAR. THANKFULLY, NOT A LOT OF DAMAGE WAS DONE TO THE CAR BUT I COULDN'T RELAX ABOUT MY CAR. I TOOK MY CAR INTO THE DEALERSHIP BECAUSE I HAD THE CAR ONLY 1 1/2 YEARS AND THEY HAD MY CAR FOR 4 HOURS. WHEN I CALLED THEM, I FELT LIKE THEY WERE TALKING DOWN TO ME BECAUSE I'M A GIRL AND THEN THEY TOLD ME THAT THE CAR WAS WORKING THE WAY THAT THE MANUFACTURER DESIGNED IT. I HAVE DRIVEN A STICK SHIFT FOR OVER 20 YEARS AND THE MANUFACTURERS SHOULDN'T BE DESIGNING CARS SO THAT THE BRAKES DON'T WORK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11082338April 1, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
AS I WAS DRIVING MY RADIO STARTED GOING ON AND OFF THEN CAR COMPLETELY SHUT OFF STEERING WHILE WENT STIFF TO THE LEFT AND LOCKED AS I WAS ON THE ROAD SCARED THE LIVING SPIRIT OUT OF ME WAS THE SCARIEST EXPERIENCES LUCKLY I WAS ALONE WITHOUT MY KIDS BECAUSE THAT COULD OF BEEN A FATAL ACCIDENT. IN WAS VERY LUCKY IT WAS NOT A BUSY MORNING THE FIRST TIME IT HAPPEN AND I WAS ABLE TO KEEP TO LEFT UNTIL CAR CAME TO A STOP AT THE CURVE. THIS HAS HAPPEN TO ME MORE THAN ONCE THAT I STOPPED DRIVING CAR STOPPED PAYING IT BECAUSE IT WAS A LEMON SO MANY THINGS WENT WRONG 3MNTHS AFTER BUYING CAR AT USED DEALERS I FELT CHEATED AND STUCK I EVEN LOST MY JOB BECAUSE I WASNT ABLE TO GET TO WORK ON TIME OR AT ALL AT TIMES BECAUSE OF CAR PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082344April 1, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I AM HAVING THE ISSUE OF THE NEGATIVE BATTERY CABLE. SPECIAL COVERAGE 14311 WAS NOT ADDED TO MY CAR TO GET THIS REPAIR FIXED! WHILE DRIVING THE MY LINK CONSTANTLY REBOOTS, STABILITY TRACK POPS UP ON THE DASH, HVAC SHUTS OFF TOO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082293March 31, 2018
POWER TRAIN
ON DECEMBER 30, 2017 MY SON WAS DRIVING HOME,WE LIVE IN THE COUNTRY. SO HE STOPPED AT A STOP SIGN AND WHEN HE WENT TO TAKE OFF THE CAR WOULD NOT SHIFT OUT OF 1ST GEAR. THANK GOODNESS HE WASN'T FAR FROM HOME SO WAS ABLE TO VERY SLOWLY GET HERE. THE CAR HAD 111144 MILES ON IT. THE CAR HAD BEEN INOPERABLE SINCE THAT DAY. WE HAVE REPLACED THE VALVE BODY BUT THAT DID NOT HELP. TOOK IT TO A TRANSMISSION SHOP WHERE WE WERE TOLD THE TRANSMISSION ONLY HAD REVERSE AND 3RD GEAR AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. AFTER DOING SOME ONLINE SEARCHING I DISCOVERED MANY OTHER PEOPLE WITH THE SAME ISSUE ON THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082230March 30, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
CAR DOES NOT PROPERLY ACCELERATE, SO MUCH SO THAT I NEED TO USE THE HAZARD LIGHTS TO AVOID BEING HIT BY THE CAR BEHIND ME WHEN ACCELERATING AFTER STOPPING AT A STOP SIGN OR RED LIGHT. THIS IS NOT SAFE. I HAVE SMALL CHILDREN. I DROVE 40+ MILES (CITY MILES) AND HAD NO ISSUES GETTING THERE, BUT THEN WHEN I ATTEMPTED TO TURN THE CAR ON AGAIN TO RETURN HOME, THE TEMPERATURE GAUGE SHOWED THE ENGINE GO FROM COLD TO HOT VERY QUICKLY, DISPLAYED THE MESSAGE "ENGINE HOT A/C OFF" AND IT STARTED MAKING A LOUD SQUEALING NOISE. AT THIS POINT I SWERVED THE CAR OFF THE ROAD BECAUSE MY DAUGHTER AND I FEARED FOR OUR SAFETY AND THOUGHT IT WAS GOING TO EXPLODE. I PUT THE CAR IN PARK, WE BOTH OPENED OUR DOORS AND TOOK OFF RUNNING FROM THE CAR UNTIL WE REACHED A SAFE DISTANCE. I HAD TO HAVE IT TOWED 40+ MILES TO MY HOME. THE MECHANIC CHECKED THE VEHICLE AGAIN AND FOUND THAT THE RADIATOR HAD CRACKED AND THAT THE WATER PUMP NEEDED TO BE REPLACED. HE REPLACED THE RADIATOR AND ALSO THE WATER PUMP, AND ENSURED THE PROPER AMOUNTS OF ALL FLUIDS. ALSO, WHENEVER I ATTEMPT TO DRIVE ON THE HIGHWAY, THE FRONT END OF THE CAR GETS VERY HOT AND THE "TRANSMISSION HOT IDLE ENGINE" MESSAGE COMES ON AND THE AC, WHICH WAS WORKING FINE, DOES NOT WORK NOW. STILL, THE MECHANIC COULD FIND NOTHING WRONG WITH THE TRANSMISSION! THE HEAT FROM THE ENGINE AND TRANSMISSION COME STRAIGHT THROUGH THE FRONT OF THE VEHICLE, WHICH WITH NO AC GETS SUPER HOT IN ADDITION TO THE 80+ DEGREE WEATHER IN CENTRAL FLORIDA (AND IT'S NOT EVEN SUMMER YET!). EVERY TIME I HAVE TO HAVE TRIED TO REFUEL THE CAR WITHIN THE PAST 2 WEEKS OF ME HAVING PURCHASED IT, THE ENGINE STALLS AND STALLS AND STALLS. IT TAKES 10-15 TRIES TO TURN THE CAR BACK ON EVERY TIME I REFUEL. IN ADDITION TO THIS, ONCE YOU ACTUALLY GET THE CAR BACK ON THE CAR JERKS WHEN PUT IN DRIVE. I HAVE TO KEEP MY FOOT ON THE GAS OR THE CAR WILL SHUT BACK OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024348March 26, 2018
ENGINE, ELECTRICAL SYSTEM
2014 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO SEVERAL ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED OX/NOX SENSOR ISSUES THAT CAUSED THE ENGINE LIGHT TO ILLUMINATE, SOFTWARE ISSUES, THE HEATING MECHANISM FAILED, IGNITION MALFUNCTIONED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081145March 25, 2018
POWER TRAIN
THREE TRANSMISSION FAILURES IN 5-1/2 YEARS, WITH TOTAL MILEAGE APPROXIMATELY 45,000..ALL THREE FAILURES OCCURRED ON INTERSTATES, RESULTING IN LOSS OF POWER & DRIVABILITY CAUSING IMMEDIATE AND SEVERE DANGER OF HIGH-SPEED COLLISION FORM OTHER TRAFFIC. FIRST FAILURE IN APRIL 2013 AFTER 6 MONTHS OF OWNERSHIP, UNDER 1,500 MILES. CLUTCH PLATE DISINTEGRATED. PROBLEM WAS DETERMINED TO BE A FACTORY DEFECT OF THE TRANSMISSIOM; CAR WAS REPAIRED BY GM (NOT REPLACED). IN MAY 2014 COMPLAINED TO DEALER (HAWK CHEVROLET OF BRIDGEVIEW) OF PROBLEMS WITH CLUTCH - THAT IT WAS FALLING TO THE FLOOR, THERE WAS DIFFICULTY SHIFTING. DEALER CLAIMED TO BE UNABLE TO FIND ANY PROBLEM. COMPLAIMED OF SAME PROBLEM IN OCTOBER 2014 (GM CASE 71-1379518666); AGAIN DEALER "UNABLE TO FIND A PROBLEM". 2ND FAILURE OCCURRED AUGUST 2015; CLUTCH PLATE WAS STUCK TO TRANSAXLE. MILEAGE WAS 14,500. GM CASE #8-1545250753. GM TRIED TO ATTRIBUTE FAILURE TO "NORMAL WEAR". ULTIMATE COVERED THE REPAIR BUT REFUSED TO ADMIT ANY DEFECT. 3RD FAILURE OCCURRED MARCH 9, 2018. AGAIN, CLUTCH PEDAL FELL TO FLOOR AND CAR BECAME UNDRIVABLE. CAR WAS TOWED TO DEALER. GM CASE #8-4000371239.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081167March 25, 2018
STEERING
I OWN A 2011 CHEVY CRUZE. IT HAS 67,000 MILES. ABOUT A MONTH AGO, I STARTED TO NOTICE A FEELING OF MY STEERING TAKING ON A MIND OF ITS OWN. SO JUST LAST WEEK, I WENT AND GOT NEW BRAKES, ROTORS, TIRES, FRONT END ALIGNMENT, BALANCE. COST A PRETTY PENNY, BUT NEEDED FOR SAFETY. I HAD THEM CHECK FOR FRONT END ISSUES THAT MIGHT BE RELATED TO STEERING PROBLEMS. THEY SAID THE FRONT END WAS TIGHT. TYRODS, BALL JOINTS, AXLE, ETC. THIS CONFIRMED TO ME, THAT THE STEERING ISSUE WAS FROM THE STEERING COLUMN. THERE IS ALSO A CRUNCHING SOUND IN THE STEERING, WHEN TURNING WHEEL FROM A PARKED POSITION. WELL THE STILL HAS STEERING ISSUES. ON THE STRAIGHT AWAY, IT FEELS LIKE THE TIRES ARE INDEPENDENTLY TURNING. I THEN HAVE TO TURN THE STEERING WHEEL TO COMPENSATE AND CORRECT. THIS IN TURN CAUSES, OVER TURNING. THE TIRES AND THE STEERING WHEEL ARE NOT WORKING TOGETHER. THIS MAKES ME SO SCARED TO DRIVE THIS CAR. I HAVE A SMALL PASSANGER, DAILY. I ALSO DRIVE ON A 50 MILE TRIP ONCE OR TWICE A WEEK. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081119March 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHEN YOU ARE COMING TO A STOP EITHER AT A STOP LIGHT, SIGN, OR YIELDING OFF THE INTERSTATE. THE CAR BEGINS TO IDLE VERY HARD SHAKING THE ENTIRE VEHICLE BACK AND FORTH. THEN IT SHUTS OFF WHILE THE IGNITION IS STILL RUNNING. YOU LITERALLY HAVE TO PUT THE CAR BACK IN PARK, TURN IF OFF THEN TURN IT BACK ON TO FIX THE PROBLEM. I STILL DO NOT HAVE A ENGINE LIGHT SHOWING THERE IS SOMETHING WRONG WITH THE CAR. BUT IT IS HAPPENING MORE AND MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080755March 21, 2018
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
I BOUGHT THE 2011 CHEVROLET CRUZ IN 2014, I USED THE CAR PRIMARILY FOR WORK SO THROUGHOUT THE FIRST FEW YEARS I DIDN'T NOTICE ANYTHING STRANGE AS IT REMAINED PARKED MOST THE TIME. WHEN I DID START DRIVING IT AS A PRIMARY VEHICLE THE FIRST ISSUE I HAD WAS THE CLUTCH AND GEAR SYSTEM SEEMED TO BE TOUCHY WHEN THE CAR WAS IN PARK, RESORTING TO ME USING THE EMERGENCY BRAKE EVERY TIME I WOULD PARK IT. AT THE TIME IT DIDN'T SEEM TO BE A BIG ISSUE AS IT BECAME A HABIT. IN 2016 SHORTLY AFTER THIS MY OIL CONSUMPTION AND TURBO FAILED, AND THE VEHICLES EXHAUST STARTED BLOWING BLUE SMOKE AND THE CAR LOST ALL POWER. AS THIS WAS A NEW CAR I TOOK IT TO A MECHANIC AND HAD VEHICLES TURBO REPLACED. JUST OVER A YEAR LATER IN 2018 THE VEHICLE IS EXHIBITING THE EXACT SAME EFFECTS SUCH AS REMOVING AND REPLACING THE ECO,1.4L ENGINE, TURBOCHARGER, EVACUATE AND REPLACE AIR CONDITIONING SYSTEM, AND TRANSFER OF THE FUEL AND ELECTRICAL ASSEMBLIES AND ENGINE MOUNTS. I'M ALMOST CERTAIN THIS CAR IS DEFECTIVE AND NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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