Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11072949February 14, 2018
ENGINE
WITH HEATER AND FAN ON, NAUSEATING ODOR IS EMITTED FROM THE VENTS. THE ODOR SMELLS LIKE ANTI-FREEZE. THIS ODOR CANNOT BE SAFE TO BE INHALING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072779February 13, 2018
STEERING
OVER MY ENTIRE DRIVE HOME TONIGHT, I HAD MY STEERING WHEEL "STICK" WHILE DRIVING ON STRAIGHT AREAS OF ROADWAY. THE VEHICLE DID THIS MORE THAN A DOZEN TIMES AND IN ORDER TO GET FEEDBACK FROM THE VEHICLE IN TERMS OF STEERING, I HAD TO TURN THE STEERING WHEEL (LESS THAN 1/10TH OF TURN) TO THE RIGHT IN ORDER TO FEEL THE VEHICLE HAD CONTROL. WHEN TURNING THE STEERING WHEEL SLIGHTLY, THE CAR WOULD JERK AS IT REGAINED CONTROL. HAD I BEEN DRIVING ON ICY ROADS, THIS COULD HAVE BEEN MUCH MORE SEVERE. I DO NOT FEEL SAFE DRIVING THE CAR AS IT IS RIGHT NOW. I HAVE HEARD AND READ MANY COMPLAINTS OF THIS ISSUE. IT'S INTERMITTENT, SO IT IS HARD TO DIAGNOSE, BUT WHEN IT HAPPENS TO YOU, YOU DON'T FEEL LIKE YOU'RE DRIVING THE CAR, IT FEELS LIKE IT'S DRIVING YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072401February 12, 2018
UNKNOWN OR OTHER
" TAKATA RECALL" TRANSMISSION FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072444February 12, 2018
VISIBILITY/WIPER
HVAC DOOR ACTUATOR DOES NOT OPERATE CORRECTLY. CAR WILL NOT BLOW AIR ON TO THE WINDSHIELD TO DEFROST THE WINDOW. RESULTS IN POOR TO NO VISIBILITY WHILE DRIVING DUE TO INTERIOR FOG ON THE WINDOWS AND SPRAY FROM OTHER TRAFFIC FREEZING TO THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072148February 11, 2018
VISIBILITY/WIPER
THE WINDSHIELD WIPERS WILL NOT WORK UNLESS PLACED ON HIGH SPEED, AND EVEN THEN, THEY STOP HALFWAY ON THE WINDSHIELD CAUSING VISABILITY ISSUES. THIS HAPPENED WHILE DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066289February 9, 2018
POWER TRAIN
2011 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO LACK OF POWER AND ACCELERATION ISSUES. *LD THE CONSUMER STATED THE TURBO POSITION IF THE ENGINE WAS HEAVILY DAMAGED AND NEEDED TO BE REPLACED. THE BRAKELINE HAD A FLUID LEAK. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE ENGINE REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071701February 8, 2018
UNKNOWN OR OTHER
RADIATOR LEEKING FLUID CAR OVER HEATING. WHEN CKED SAID THE PROBLEM WAS INTERNAL. THEN I HAVE TO PAY FOR EVERTHING THAT WAS CAUSED BY PROBLEM THAT WAS NOT UNDER WARRANTY. THEY WANT ME 2 PAY FOR HOSE AND OTHER THINGS, ALMOST $200. THE PROBLEM STARTED AFTER I HAD AN OIL CHANGE AT THIS LOCATION. MY HEATER WAS NOT GETTING HOT AND WHEN I CKED NO FLUID N RADIATOR. SO I CALLED THE DEALERSHIP, THEY DIDN'T TELL ME THAT WAS NOT PART OF 24 POINTS CHECK UNTIL TODAY. MY COMPLAINT IS WE HAVE 2 PAY FOHEY. WANT 2 LET U KNOW I WILL NOT BE THERE 2MORROW MORNING. HAVE 2 TAKE MY CAR 2 SHOP. DEPEND ON HOW LONG IT TAKE 2 FIX. WILL GET RENTAL, BUT WILL NOT KNOW TILL THEY CK IT OUT. WILL GIVE U A CALL WHEN I FIND OUT.R EVERYTHING THAT WAS CAUSED BY PROBLEM. IF IT IS A RECALL PROBLEM EVERYTHING THAT IT TAKE TO REPAIR SHOULD BE COVER. I AM AN CAREGIVE( CNA) NEED MY CAR FOR WORK INWHICH I HAVE MISSED 2 DAYS BECAUSE OF THIS PROBLEM THEN STILL HQVE 2 COME OUT OF MY POCKET. NOT SURE IF THIS PROBLEM HAVE DAMAGED MY MOTOR OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071821February 8, 2018
POWER TRAIN
WHEN TAKING OFF FROM STOPPED POSITION THE CAR JERKED AND WOULD NOT SHIFT TO SECOND, WITHOUT TAPPING THE GAS PEDDLE. AFTER PULLING INTO WHERE I LIVE, I STOPPED AND TRIED TO DRIVE FORWARD BUT IT WOULD NOT MOVE ONLY IN REVERSE WOULD THE CAR MOVE. THE CAR IS IN THE SHOP NOW. STILL DON'T KNOW WHAT IS WRONG. I WILL NEVER BUY ANOTHER CHEVY CRUZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067176February 6, 2018
VISIBILITY/WIPER
DEFROST IS NOT WORKING. I BELIEVE THE MODE VALVE LEVER IS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067297February 6, 2018
ENGINE
AT 45K MILES HAD GAS CAP MESSAGE A COUPLE OF TIMES. THEN THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO DEALER AND THEY STATED THAT IT WAS EXHAUST MANIFOLD WHICH WAS $1000. I FEEL AT 45K (RURAL TOWN DRIVING) THERE MUST HAVE BEEN SOME DEFECT FOR THIS TO HAPPEN. DOES ANYONE KNOW OF ANY MANUFACTURE PROBLEMS WITH THE MANIFOLD ON CHEVY CRUZE 2012. ALSO HAD PROBLEMS WITH VEHICLE TRYING TO DIE RIGHT BEFORE TAKING IT TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066926February 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
POWER STEERING WENT OUT WHILE MAKING A TURN IN A PARKING LOT AND BOTH POWER STEERING LIGHT, AND STABILI TRAK LIGHT CAME ON. I COULD BARELY CONTROL THE STEERING WHEEL. LATER THAT DAY CAR WAS BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067030February 5, 2018
ENGINE
WHILE DRIVING AT APPROXIMATELY 40 MPH, I NOTICED ENGINE COOLANT LEAKAGE HAD OCCURRED. ALL THE COOLANT HAD BEEN EVACUATED FROM THE RESERVOIR ONTO THE PAVEMENT. VEHICLE HAD TO BE TOWED TO THE MECHANIC SHOP AND EVALUATED. MECHANIC TOLD ME THAT THE WATER PUMP HAD LEAKED ALL THE COOLANT AND HAD TO BE REPLACED ALONG WITH THE THERMOSTAT. ACCORDING TO SERVICE BULLETIN 14371A, ONLY MODEL YEAR 2011-2014 ARE AFFECTED. I BELIEVE THAT MODEL YEAR 2015 SHOULD BE ADDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067081February 5, 2018
VISIBILITY/WIPER
ALL HVAC FUNCTIONS WORKING EXCEPT DEFROSTER (WINDSHIELD) NOT FUNCTIONING. SNOW AND ICE WON'T THAW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067157February 5, 2018
ENGINE
I WOULD LIKE TO HAVE GM LOOK OVER THE COOLING SYSTEM FOR THE 2013 CHEVY CRUZES. I HAVE REPLACED THE COOLANT RESERVOIR , TOP HOSE AND CAP ON MINE. THE PROBLEM IM HAVING IS A LEAKING HOSE SOMEWHERE AND I AM SMELLING COOLANT COMING THROUGH THE VENTS WHEN I HAVE THE AC ON OR OFF AND HEATER THE SAME WAY. PLEASE PUT THE CRUZES ON RECALL GM AND SEE IF ANYONE IS HAVING THE SAME THING I AM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066797February 3, 2018
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SET UP THE AIRBAG AND THE CAR MILEAGE DOES LOOK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066574February 2, 2018
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT SHOWS UP ON DASHBOARD, LOUD NOISE AS THOUGH ENGINE REVVING UP, WARNING NOTIFICATION, A.C. NOT WORKING OVERHEATING. CAR WAS IN DRIVING MODE ON CITY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066477February 1, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
HELLO, THIS SUNDAY MY 2013 CHEVY CRUZE WHILE DRIVING AN ALERT CAME UP SAYING THAT ENGINE POWER REDUCED AND OTHER NOTICES. THE RESULT WAS THAT THE CAR LOST POWER. THANKFULLY I WAS ON A SIDE STREET AT THE TIME AT A SLOW SPEED. MOST OF MY DRIVING IS ON THE HIGHWAY AND IF THIS WOULD HAVE OCCURRED AT HIGHWAY SPEEDS WHICH DID OCCUR TO SOME PEOPLE WHO POSTED ON CHEVY FORUMS IT COULD BE FATAL. GM WILL NOT ACKNOWLEDGE THIS ISSUE AND WOULD NOT COVER THE COST TO REPAIR IT. THERE ARE MANY DISCUSSIONS ABOUT THIS ISSUE AT THIS GOOGLE SEARCH HTTPS://WWW.GOOGLE.COM/SEARCH?Q=CHEVY+CRUZE+THROTTLE+BODY+REDUCED+POWER&OQ=CHEVY+CRUZE+THROTTLE+BODY&AQS=CHROME.1.69I57J69I59J0L4.5323J0J7&SOURCEID=CHROME&IE=UTF-8 I FEEL LIKE GM SHOULD TAKE CARE OF THIS AND A RECALL SHOULD BE ISSUED SO THAT THIS DOES NOT CAUSE SERIOUS ACCIDENTS FOR OTHERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066056January 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE RADIO AND BACK UP CAMERA FAILED TO DISPLAY INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SANDOVAL BUICK GMC (300 N HAMILTON RD, COLUMBUS, OH 43213) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY WARNING ERROR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SANDOVAL BUICK GMC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065552January 28, 2018
POWER TRAIN, STEERING
THE DEALER SAYS THAT THE RIGHT CV JOINT IS LEAKING. ALSO MY STEERING WHEEL HAS A SMALL CATCH IN IT WHEN WE ARE DRIVING, WONDERING IF THESE ARE RELATED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064812January 25, 2018
ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE HIGHWAY AT 70MPH ALL ELECTRONICS IN THE CAR QUIT WORKING. NO SPEEDOMETER, ODOMETER, ETC. ALL WARNING LIGHTS LIT UP ON THE DASH. RADIO AND HEAT QUIT WORKING. STEERING BECAME MORE DIFFICULT. TURN SIGNALS QUIT WORKING. VEHICLE IS IN THE SHOP AND THEY HAVE REPLACED 2 MODULES AND ARE NOW GETTING INTO THE INSTRUMENT PANEL. COST IS CURRENTLY AT $1500 AND ISSUE IS STILL NOT RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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