Chevrolet Cruze Service Bulletins

3,115 manufacturer communications on file.

• March 2, 2017•Document ID: 10138045

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  17-NA-058

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information on Voice Recognition Release Note for v2017 Map Update.

  Associated Products (11)

  2014 Chevrolet Cruze2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano2013 Chevrolet Camaro2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Malibu2013 Chevrolet Volt2013 GMC Terrain
  Associated Documents

  • DownloadMC-10138045-0001.pdf↗
• February 28, 2017•Document ID: 10116590

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  12-09-41-002D

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin explains not to put anything metal or conductive on the passenger seat or it may set the reminder chime off.

  Associated Products (87)

  2017 Buick Enclave2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Caprice2017 Chevrolet Cruze2017 Chevrolet Equinox2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Traverse2017 Chevrolet Volt2017 GMC Acadia2017 GMC Terrain2016 Buick Enclave2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano+ 67 more
  Associated Documents

  • DownloadMC-10116590-0001.pdf↗
• February 28, 2017•Document ID: 10116589

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  10-00-89-006F

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information for dealers how to submit a product information report.

  Associated Products (697)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 677 more
  Associated Documents

  • DownloadMC-10116589-0001.pdf↗
• February 28, 2017•Document ID: 10116586

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

  Mfr Comm. #:

  03-06-04-017K

  Date Added:

  August 31, 2017

  Manufacturer:

  GMC

  Summary

  This Informational Bulletin provides information on availability of Diesel Fuel additives.

  Associated Products (71)

  2017 Chevrolet Colorado2017 Chevrolet Cruze2017 Chevrolet Express2017 Chevrolet Silverado2017 Chevrolet Suburban2017 GMC Canyon2017 GMC Savana2017 GMC Sierra2016 Chevrolet Colorado2016 Chevrolet Express2016 Chevrolet Silverado2016 Chevrolet Suburban2016 GMC Canyon2016 GMC Savana2016 GMC Sierra2015 Chevrolet Colorado2015 Chevrolet Cruze2015 Chevrolet Silverado2015 Chevrolet Suburban2015 GMC Canyon+ 51 more
  Associated Documents

  • DownloadMC-10116586-0001.pdf↗
• February 28, 2017•Document ID: 10113456

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIT5389C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113456-0001.pdf↗
• February 28, 2017•Document ID: 10113390

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  GCUS-9-3638

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  Dessicated Air Bag Inflator Study - Used Vehicle Inventory Only. The 2016 model year Chevrolet Cruze Limited has been added to this engineering study. The attached instruction sheet has been updated accordingly. Please discard previous instructions. The list of eligible vehicles also attached to this message contains 2016 Chevrolet Cruze Limited vehicles that have been identified as currently being in used vehicle inventory. The list has also been updated for the other involved vehicles. Since used vehicle inventory can change daily, all participating dealers should check their used vehicle inventory frequently for applicable candidates and proceed accordingly. Please ensure that all used air bag inflators are returned as soon as possible to GM for analysis.

  Associated Products (6)

  2016 Chevrolet Cruze2016 Chevrolet Silverado2016 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra2011 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10113390-0001.pdf↗
• February 27, 2017•Document ID: 10113455

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PIP5472A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on. A technician may find Diagnostic Trouble Code P050D set as current or history. The technician is advised that if the engine misfires during very specific cold start conditions, to replace only the exhaust side SHLA's (Stationary Hydraulic Lash Adjuster) and to retest for the concern.

  Associated Products (9)

  2018 Chevrolet Equinox2017 Buick Encore2017 Chevrolet Cruze2017 Chevrolet Malibu2017 Chevrolet Volt2016 Buick Encore2016 Chevrolet Cruze2016 Chevrolet Malibu2016 Chevrolet Volt
  Associated Documents

  • DownloadMC-10113455-0001.pdf↗
• February 24, 2017•Document ID: 10116588

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  07-07-30-010D

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to.

  Associated Products (419)

  2013 Buick Enclave2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Avalanche2013 Chevrolet Camaro2013 Chevrolet Caprice2013 Chevrolet Corvette2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Express2013 Chevrolet Impala2013 Chevrolet Malibu2013 Chevrolet Silverado+ 399 more
  Associated Documents

  • DownloadMC-10116588-0001.pdf↗
• February 24, 2017•Document ID: 10113478

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PIC6218B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to update the radio using Service Programming System with the latest software.

  Associated Products (23)

  2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Volt2017 GMC Acadia2017 GMC Canyon+ 3 more
  Associated Documents

  • DownloadMC-10113478-0001.pdf↗
• February 24, 2017•Document ID: 10113454

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC4935F

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113454-0001.pdf↗
• February 24, 2017•Document ID: 10113388

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:LABELS

  Mfr Comm. #:

  GCUS-3-856

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  16119 - Customer Satisfaction. General Motors has discovered an inadvertent error in the Parts Content Information portion of the window label on certain vehicles, which displays US/Canadian Parts Content for the vehicle, and Country of Origin (COO) information for the engine and transmission on these vehicles. As a result, the label displayed incorrect parts content percentages and COO information for the engines and transmissions on these vehicles. GM will contact involved owners of the affected to notify them of the situation. This label error has no effect on the safety or operation of the vehicles. Dealers are to affix a corrected new replacement label to the vehicle.

  Associated Products (10)

  2017 Cadillac ATS2017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Sonic2017 GMC Sierra
  Associated Documents

  • DownloadMC-10113388-0001.pdf↗
• February 23, 2017•Document ID: 10116637

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  17-NA-052

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.

  Associated Products (254)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 234 more
  Associated Documents

  • DownloadMC-10116637-0001.pdf↗
• February 23, 2017•Document ID: 10113475

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIP5353C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle or misfire. Technician may find Diagnostic Trouble Code P0300 set in the Engine Control Module. Technician will need to utilize engine controls schematics to compare the Fuel Injector Control Circuit wire colors to determine if the wires are reversed. If this concern is found, inspect the related harnesses and terminals for signs damage due to the misrouting and repair.

  Associated Products (21)

  2017 Buick Encore2017 Chevrolet Sonic2017 Chevrolet Trax2016 Buick Encore2016 Chevrolet Cruze2016 Chevrolet Sonic2016 Chevrolet Trax2015 Buick Encore2015 Chevrolet Cruze2015 Chevrolet Sonic2015 Chevrolet Trax2014 Buick Encore2014 Chevrolet Cruze2014 Chevrolet Sonic2014 Chevrolet Trax2013 Chevrolet Cruze2013 Chevrolet Sonic2013 Chevrolet Trax2012 Chevrolet Cruze2012 Chevrolet Sonic+ 1 more
  Associated Documents

  • DownloadMC-10113475-0001.pdf↗
• February 23, 2017•Document ID: 10113444

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP4990D

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with the service engine soon lamp that comes on. Technician may find Diagnostic Trouble Code U0101. Technician should review the appropriate Service Information diagnostics for DTC U0101. Also gather all other diagnostic trouble codes in the vehicle and which modules they are set in. The transmission connector pins should be checked for damaged terminals or poor terminal fit. Also inspect the under hood fuse block for damaged terminals or poor terminal fit and mis-positioned fuses in fuse block. Inspect the ground for the Transmission Control Module. Technician should refer to Service Information automatic transmission controls schematics to determine the ground identification.

  Associated Products (76)

  2017 Buick Cascada2017 Buick Encore2017 Buick Regal2017 Buick Verano2017 Chevrolet Cruze2017 Chevrolet Equinox2017 Chevrolet Malibu2017 Chevrolet Sonic2017 Chevrolet Trax2017 GMC Terrain2016 Buick Cascada2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Chevrolet Cruze2016 Chevrolet Equinox2016 Chevrolet Malibu2016 Chevrolet Sonic2016 Chevrolet Trax+ 56 more
  Associated Documents

  • DownloadMC-10113444-0001.pdf↗
• February 22, 2017•Document ID: 10113443

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP4723B

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

  Associated Products (914)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 894 more
  Associated Documents

  • DownloadMC-10113443-0001.pdf↗
• February 21, 2017•Document ID: 10116605

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  16-NA-338

  Date Added:

  August 31, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

  Associated Products (276)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 256 more
  Associated Documents

  • DownloadMC-10116605-0001.pdf↗
• February 20, 2017•Document ID: 10116633

  Service Bulletin/Repair Instructions
  WHEELS; STEERING

  Mfr Comm. #:

  17-NA-047

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This bulletin provides information on how to properly clean wheel speed sensors and wheel bearings that may cause conditions of EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - Service Stabilitrak Message - Service Steering Message due to dirt and debris.

  Associated Products (124)

  2017 Buick Enclave2017 Buick Regal2017 Buick Verano2017 Cadillac XTS2017 Chevrolet Equinox2017 Chevrolet Impala2017 Chevrolet Traverse2017 Chevrolet Volt2017 GMC Acadia2017 GMC Terrain2016 Buick Enclave2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Traverse+ 104 more
  Associated Documents

  • DownloadMC-10116633-0001.pdf↗
• February 20, 2017•Document ID: 10113438

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC5959C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

  Associated Products (300)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 280 more
  Associated Documents

  • DownloadMC-10113438-0001.pdf↗
• February 20, 2017•Document ID: 10113437

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC4801H

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113437-0001.pdf↗
• February 20, 2017•Document ID: 10113436

  Service Bulletin/Repair Instructions
  STEERING; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC3278G

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113436-0001.pdf↗