Chevrolet · Model Report

Chevrolet Impala2017

Showing safety data for the 2017 model year only.

Model YearAll 2027 2026 2025 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1985 1984 1983 1982 1981

Recalls

Checking records…

Complaints

Checking records…

Investigations

Checking records…

Service Bulletins

Checking records…

We have no recalls on file for this selection. That does not mean the vehicle has none; our data may be incomplete.

Recent Complaints

See all 117 →

#11771345Oct 15, 2026

STEERING

Power steering failure at under 106k miles, yes Electric power steering rack failed internally making the vehicle dangerous to drive and control steering - CMA Chester dealer quoted me $8k (parts and labor) and said that it's "not a good car", independent mechanic referred me to different dealer as specialized equipment is required for programming Yes - others, codes CO475 CO56D-39 C0800-12 from independent mechanic, dealer diagnostic scheduled 10/21 No - only mechanics Yes, immediately after failure the dash warning "service power steering"

No injuries · No fire · No crash

#11742870Jun 9, 2026

UNKNOWN OR OTHER

I am filing this complaint regarding a widespread design defect affecting 2016-2018 Chevrolet Impala vehicles with 3.6L V-6 engines, and General Motors' systematic denial of legitimate warranty claims under Special Coverage Adjustment N182186881-01 through arbitrary VIN-based exclusions. My 2017 Chevrolet Impala Premier (VIN: [XXX], in service August 5, 2017) developed an evaporator core failure in summer 2020, prior to reaching 72,000 miles -- within GM's published coverage window. Despite meeting every published criterion, GM denied coverage, claimed my VIN was excluded, and has refused to provide any substantive explanation of the exclusion criteria. GM's Special Coverage bulletin explicitly committed to notifying affected customers. I never received notification, despite GM demonstrably having my contact information (I received airbag recall notices for the same vehicle). This failure caused me to lose the benefit of both the Special Coverage and a separately purchased $1,766.00 extended warranty -- a documented double loss. My vehicle has been without air conditioning for over four and a half years. Documented expenses: $671.02 in diagnostics, $206.00 unreturned deposit to Criswell Chevrolet (Gaithersburg, MD). Repair estimate: $1,700-$2,680. Other 2017 Impala owners report identical VIN-based denials despite meeting all published criteria. I have filed complaints with the Maryland AG, BBB, and Montgomery County OCP (Case No. XXX active mediation). GM's Executive Resolution Team failed to meet my written response deadline of December 11, 2025. Complete documentation (100+ pages) available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

No injuries · No fire · No crash

#11730036Apr 8, 2026

UNKNOWN OR OTHER

There is a recall for my vehicle with the evaporator core freezing leaking on certain chevy 2017 impala just like mine and my car has the same issue but they only recalled a certain number of vehicles with this problem. Is there anything I can do to resolve this issue.

No injuries · No fire · No crash

#11727869Mar 30, 2026

POWER TRAIN

The car will not or is slow to shift into gear. The transmission will not shift into gear..

No injuries · No fire · No crash

#11722274Mar 5, 2026

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. The contact was unable to securely latch the trunk and used a net to secure it. While continuing the drive, the vehicle lost motive power and was unable to restart. The vehicle was towed to a local dealer, where a diagnostic test determined there was a failure with the body control module(BCM), and a malfunction with the trunk latch assembly. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 66,890.

No injuries · No fire · No crash