CAN-AM Spyder Complaints

491 consumer complaints on file.

#10355939September 16, 2010
ENGINE AND ENGINE COOLING
TL- THE CONTACT OWNS A 2010 CAN- AM SPIDER. THE CONTACT STATED THAT TWO WEEKS AGO WHILE TRAVELING THE STEERING LOCKED AND THE ENGINE DIED. THE CONTACT STATED THAT THIS CAN HAPPEN AT ANY SPEED. THE DEALER STATED THAT THERE WAS A RECALL FOR THE IGNITION SWITCH FOR THE MOTORCYCLE. WHEN THERE IS TOO MUCH PRESSURE PLACED ON THE HANDLE BARS IT CAN CAUSE THE STEERING TO GO OUT AND THE ENGINE TO STALL. THE CONTACT WAS TOLD THERE WAS RECALL FOR ENGINE AND ENGINE COOLING, WHICH DEALS WITH THE KEY SWITCH AND IGNITION SWITCH HARNESS. THE CAMPAIGN NUMBER IS 09V473000. THE CONTACT IS CONCERNED THAT THIS FAILURE IS DANGEROUS AND THAT THE MOTORCYCLE WAS PURCHASED NEW AFTER THE RECALL WAS ESTABLISHED. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 2800.RL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355774September 15, 2010
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
BOMBARDIER RECREATIONAL PRODUCTS, CAN-AM ROADSTER DYNAMIC POWER STEERING UNIT WHEREIN A FORCE GREATER THAN EXPECTED TO INITIATE THE TURNING OF THE STEERING HANDLEBAR OF THE VEHICLE TO CORRECT ITS TRAJECTORY MAY STEER THE VEHICLE OUT OF LANE WHICH INCREASES THE POSSIBILITY OF A CRASH WITH OTHER TRAFFIC OR OF A DRIVE OFF THE ROAD SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354391September 8, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I RIDE A CAN AM SPYDER WHICH IS A 3 WHEELED MOTORCYCLE AND ON 8-8-10 IT SPONTANEOUSLY CAUGHT ON FIRE, THANK GOODNESS SOMEONE WAS ABLE TO GET A FIRE EX. AND PUT OUT THE FIRE BUT NONE THE LESS IT MELTED A LOT OF PARTS. IT IS NOW AT A DEALER WAITING FOR PARTS TO COME IN THE BE REPLACED. I HAVE READ ON SEVERAL WEB SITES THAT THIS HAS HAPPENED BEFORE, MAYBE A RECALL IS IN ORDER. NO ONE WAS HURT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10354120September 7, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2009 CAN-AM SPYDER GS. THE CONTACT STATED THAT THE WHILE DRIVING AT ANY SPEED THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOUR TIMES. THEY HAVE BEEN UNABLE TO DUPLICATE THE FAILURE. THE OWNER BECAME AWARE OF A RECALL BUT SHE NEVER RECEIVED A LETTER EVEN THOUGH HER VIN WAS INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353068August 31, 2010
STEERING
TL*THE CONTACT OWNS A 2008 CAM AM SPIDER. WHILE DRIVING 45 MPH THE CONTACT NOTICED THAT THE HANDLE BARS HAD BEGAN TO LOCK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT A PART ON THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350309August 18, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER ROADSTER. THE CONTACT STATED THAT THE HEADLIGHTS EXHIBITED THREE DIFFERENT COLORS AND WOULD CONTINUOUSLY FLASH WHILE ON LOW BEAM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE LIGHTS WERE CHANGED BUT DID NOT CORRECT THE FAILURE. THE CONTACT STATED THE LIGHTS WOULD APPEAR AS IF HE WAS AN EMERGENCY VEHICLE AND OTHER VEHICLES WOULD QUICKLY MOVE OUT OF HIS WAY WHILE DRIVING. THE CONTACT FEARED THE FAILURE COULD POTENTIALLY CAUSE A CRASH. THE FAILURE PERSISTED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5 AND THE CURRENT MILEAGE WAS APPROXIMATELY 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346769August 2, 2010
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT SE5 AUDIO ROADSTER. THE CONTACT STATED THERE WAS AN ABNORMAL SQUEALLING SOUND WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V232000 (POWER TRAIN: CLUTCH ASSEMBLY). WHILE AT THE DEALER FOR RECALL REPAIRS, THE CONTACT WAS INFORMED THAT THE BEARINGS WERE ALSO DEFECTIVE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS APPROXIMATELY 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345340July 26, 2010
STEERING
TL* THE CONTACT OWNS A 2009 CAN AM SPIDER SE 5 ROADSTER MOTORCYCLE (NA). THE CONTACT STATED WHEN THE ENGINE WAS TURNED ON, THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE DASHBOARD. THE CONTACT WOULD SHUT OFF AND RESTART THE VEHICLE SEVERAL TIMES UNTIL THE WARNING LIGHT WAS NO LONGER ILLUMINATED. THE DEALER ADVISED THERE WAS A LOOSE WIRE CAUSING THE FAILURE AND THE DEALER ATTEMPTED TO TIGHTEN THE WIRE. THE FAILURE PERSISTED. IN ADDITION, THE POWER STEERING ASSIST WOULD INTERMITTENTLY FAIL, CAUSING LIMITED STEERING CAPABILITIES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DPS SYSTEM WAS DEFECTIVE. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,900 AND THE CURRENT MILEAGE WAS 2,005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341238July 2, 2010
POWER TRAIN:CLUTCH ASSEMBLY
TL*THE CONTACT OWNS A 2010 CAN-AM SPYDER RT MOTORCYCLE. THE CONTACT RECEIVED A NHTSA RECALL CAMPAIGN ID NUMBER 10V232000 (POWER TRAIN: CLUTCH ASSEMBLY). THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT ATTEMPTED SEVERAL TIMES TO NOTIFY THE MANUFACTURER; HOWEVER, THE TELEPHONE LINES CONTINUOUSLY REMAINED BUSY. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS A RECALL AND THE PART WAS NOT AVAILABLE, TO INCLUDE THE UNCERTAINTY OF THE ARRIVAL DATE FOR THE PART. THE CONTACT WAS CONCERNED ABOUT THE POTENTIAL SAFETY HAZARD AS STATED IN THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336146June 14, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RS MOTORCYCLE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC STOP, THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND FELL OVER AND SLID A FEW INCHES WITH THE MOTORCYCLE. THE POLICE ARRIVED ON SCENE AND ADVISED THE CONTACT THAT A MORE EXPERIENCED DRIVER WOULD DRIVE THE VEHICLE TO HIS RESIDENCE. THE PERSON WHO DROVE THE VEHICLE THE REMAINDER OF THE WAY STATED THAT HE DID NOT EXPERIENCE ANY FAILURES IN THE VEHICLE. THE FAILURE MILEAGE WAS 54 AND THE CURRENT MILEAGE WAS 145.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10335135June 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2010 CAN-AM SPIDER MOTORCYCLE. WHILE DRIVING AT 35 MPH ATTEMPTING TO STOP, THE VEHICLE SUDDENLY DOWNSHIFTED FROM THIRD GEAR TO FIRST. THE VEHICLE THEN SURGED FORWARD SO THE CONTACT APPLIED MORE PRESSURE TO THE BRAKE PEDAL TO STOP IT. THE FAILURE OCCURRED TWICE. THE CONTACT CALLED THE LOCAL DEALERSHIP AND WAS INFORMED THAT THE FAILURE WAS A KNOWN PROBLEM. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 610. THE CURRENT MILEAGE WAS 640.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334527June 4, 2010
STEERING
THREE WHEELED CYCLE STEERING LOCKED/BINDED AT ABOUT 45 MPH. OPERATOR LOST CONTROL AND RAN OFF THE ROAD CAUSING PROPERTY DAMAGE. THIS WAS THE FOURTH TIME THE STEERING "BINDED" WHILE TRAVELING STRAIGHT AT FREEWAY SPEEDS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10334496June 3, 2010
STEERING
I HAVE A 2009 CAN AM SPYDER. THERE IS A STEERING PROBLEM WITH THE BIKE. I WILL BE DRIVING THE BIKE STRAIGHT AND IT WILL ALL OF A SUDDEN GO LEFT WITHOUT MY TURNING THE HANDLE BAR IN THAT DIRECTION. I HAVE TO THEN PULL THE BAR RIGHT, IT WILL CLICK AND THEN I WILL HAVE CONTROL OVER THE STEERING AGAIN. IT HAS HAPPENED ABOUT SIX TIMES NOW, AND WHEN IT HAPPENS IT IS RANDOM. THUS FAR I HAVE NOT HAD AN ACCIDENT BUT IT IS DANGEROUS AND BRP NEEDS TO BE WORKING WITH THE PEOPLE THAT ARE HAVING PROBLEMS, COMPENSATING THEM OR SOMETHING. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM, WHEN I TOOK THE BIKE IN FOR REGULAR 3000 MILE MAINTENANCE THEY DID ALL THE CHECKS, HOOKED IT UP TO BUDS AND BASICALLY SAID ALL WAS FINE. SINCE TAKING IT IN, THE STEERING HAS ACTED UP YET AGAIN. BRP HAS CALLED AND LEFT A RAMBLING MESSAGE ON MY MACHINE ABOUT HOW THEY ARE WORKING ON THE STEERING ISSUE, BUT THEY HAVE BEEN AWARE OF THE PROBLEM FOR QUITE SOME TIME AND OTHERS HAVE HAD THE SAME ISSUES. IT IS A DANGEROUS BIKE AS IS, AND NOTHING IS BEING DONE TO CORRECT IT FROM WHAT I CAN SEE. SOMEONE IS GOING TO GET HURT, IF IT HASN'T ALREADY HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332370May 26, 2010
STEERING
TL*THE CONTACT OWNS A 2009 CAN-AM SPYDER. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH ON MAY 26, 2010, THE VEHICLE WOULD SWERVE SUDDENLY CAUSING THE CONTACT TO LOSE CONTROL. THE CONTACT HAD TO SLOWLY APPLY THE BRAKES TO GAIN CONTROL. THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED FOR RECALL 09V162000 (STEERING) IN AUGUST 2009 BUT THE FAILURE OCCURRED AGAIN. THE DEALER, WHEN CONTACTED, ADVISED THE CONTACT TO TAKE THE VEHICLE IN FOR DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 4,674.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330359May 13, 2010
POWER TRAIN
HAD TROUBLE PUTTING IT INTO NEUTRAL WHEN STOPPED. THIS HAPPENED FREQUENTLY (DAILY). COMING TO A STOP IT ACTED LIKE THE CLUTCH WAS NOT ENGAGING AND THEN THE ENGINE STOPPED. COULD NOT GET IT STARTED UNTIL I JUST HELD THE STARTER SWITCH, LET THE BIKE JERK ALONG AND THEN START. DEALER SAID IT WAS THE CERAMIC CLUTCH BEARINGS, AND THEY WOULD CHANGE THEM OUT WITH STEEL BEARINGS. ARE THEY ALL LIKE THIS? COULD FIND NO RECALL TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329868May 11, 2010
STEERING
I PURCHASED A 2009 RS SPYDER ON 05/04/2010 AND I HAVE RODE IT 300 SCARY MILES. THIS MACHINE IS DANGEROUS TO RIDE,IT FOLLOWS EVERY SEAM IN THE RODE SURFACE ,JERKING THE MACHINE BACK AND FORTH. SOMETIMES YOU DON'T HAVE GOOD CONTROL OF THE DIRECTION THE BIKE WANTS TO TAKE. I'VE BEEN RIDING MOTORCYCLES ALL MY LIFE AND KNOW HOW TO RIDE A BIKE,I'VE LOGGED MORE 500,000 MILES ON MOTORCYCLES AND THIS MACHINE IS SCARY TO RIDE. I SPOKE TO THE DEALER ABOUT MY CONCERN AND HE CLAIMS THAT I WILL GET USE TO THE WAY THE MACHINE HANDLES. I DON'T THINK IT'S SEAT TIME, BUT A DESIGN PROBLEM WITH THE DESIGN OF THE FRONT END GEOMETRY. RECALL 09V162000 WAS COMPLETED BEFORE I TOOK DELIVERY OF THE SPYDER. THIS RECALL IS SUPPOSED TO CORRECT A STEERING CONCERN I'VE TRIED TO CONTACT BRP. THE MAKER OF THE MACHINE WITHOUT SUCCESS..WHAT DO I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328708May 3, 2010
STEERING
VEHICLE - 2008 BRP CAN AM SPYDER. WHILE RIDING AT APPROXIMATELY 60 MPH ON A 2 LANE HIGHWAY IN THE RAIN AFTER DARK THE DYNAMIC POWER STEERING (DPS) SEIZED UP AND I WAS UNABLE TO STEER THE UNIT WITH THE NORMAL AMOUNT OF PRESSURE ON THE HANDGRIPS. WHEN ENOUGH PRESSURE WAS APPLIED TO THE HANDLE BAR TO OVERCOME THE RESISTANCE EXCESSIVE OVER STEERING RESULTED. THE OVER STEERING CAUSED ME TO DRIVE INTO THE OPPOSING LANE AND ALTERNATELY ON TO THE SHOULDER. THE ONLY WAY I WAS ABLE TO PREVENT THE STEERING FROM LOCKING UP IN ANY ONE POSITION WAS TO CONTINUOUSLY MOVE THE HANDLEBAR FROM LEFT TO RIGHT ' RIGHT TO LEFT. I WAS LUCKY NOT TO HAVE HAD AN ACCIDENT. I KNOW THAT BRP IS AWARE OF THIS PROBLEM BUT HAS NOT PROVIDED ANY REMEDY THAT PROTECTS THE OWNERS FROM SERIOUS ACCIDENTS. BRP'S APPROACH IS TO PROVIDE SOFTWARE UPDATES TO THE DPS UNITS WHICH MY SPYDER HAD INSTALLED SEPT. 2009. ACCORDING TO A NUMBER OF FORUMS; MANY SPYDER OWNERS HAVE HAD DPS FAILURES. PLEASE LOOK INTO THIS SITUATION BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328297April 30, 2010
VEHICLE SPEED CONTROL
WHILE TRAVELING AT LESS THAN 15MPH, THE ENGINE CONTINUED TO ACCELERATE OUT OF CONTROL. BRAKES WERE APPLIED BUT FINALLY GAVE OUT VEHICLE WAS NOT ABLE TO GET STOPPED. VEHICLE WITH DRIVER JUMPED A CURB WENT OUT OF CONTROL HIT ANOTHER VEHICLE. THROTTLE WAS CHECK AND APPEARED TO BE OPERATION OK. SUSPECT THE VEHICLE SOFTWARE AS CAUSE. VEHICLE WAS SERVICED PRIOR TO INCIDENT AND REPORTEDLY CHECKED OUT OK. COMPUTER WAS DOWN LOADED AND SHOWED HIGH RPM AND ACCELERATION UP TO THE MOMENT OF IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10326677April 20, 2010
STEERING
STEERING LOCK ON CAN AM SPYDER WHILE DRIVING. STEERING LOCKED UP SEVERAL TIMES AND HAD TO BE PUSHED QUITE HARD TO CORRECT THE PROBLEM, THUS CAUSING THE IMMEDIATE JERKING OF THE WHEELS, WHILE MOVING. THIS WAS A DANGEROUS SITUATION AND HAS LED TO A LACK OF CONFIDENCE IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324105April 6, 2010
STEERING
CAN AM SPYDER EVERY NOW AND THEN WHILE GOING AROUND A SHARP CURVE THE POWER STEERING WILL TURN OFF AND COME BACK ON CAUSING AN OVER CORRECTION AND POSSIBLE UNINTENDED LANE CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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