CAN-AM Spyder Complaints
491 consumer complaints on file.
- #10461655June 13, 2012SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 12V159000 (SERVICE BRAKES, AIR CONTROL: FOOT CONTROLS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,626.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460841June 6, 2012SERVICE BRAKES
MY 2008 CAN AM SPYDER WAS PARKED WITH THE EMERGENCY BRAKE ON. THE VEHICLE ROLLED DOWN MY DRIVEWAY NARROWLY MISSING MY CHILDREN AND IT FINALLY CAME TO REST IN MY NEIGHBORS FENCE. I HAVE TAKEN THE VEHICLE INTO THE DEALER 4 TIMES NOW FOR THE EMERGENCY BRAKE NOT HOLDING AND THE VEHICLE ROLLING BACKWARDS OR FORWARDS. THE VEHICLE HAS NO WARNING SYSTEM TO TELL YOU THE BRAKE IS NOT HOLDING. THIS IS THE ONLY THING THAT HOLDS THIS 1000 POUND VEHICLE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460508June 4, 2012ENGINE, POWER TRAIN
CLUTCH FAILED CAUSING MOTORCYCLE TO STALL IN GEAR. BACK WHEEL LOCKED UP AND BIKE COULD NOT BE PUSHED OUT OF THE ROAD. WHEN THE CLUTCH FAILED IT RUINED THE MOTOR AND TRANSMISSION BEYOND REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459382May 23, 2012ENGINE
I HAVE HAD VARIOUS ENGINE CODES (6) WITH SUPPOSED REPAIRS SINCE PURCHASING THE MOTORCYCLE 4/18/11. LAST THURSDAY COULD HAVE BEEN FATAL. AFTER FINISHING PASSING A SEMI ON THE HIGHWAY MY BIKE GAVE ENGINE LIGHT AND WENT INTO LIMP HOME MODE. I LOST ALL POWER AND WAS ALMOST REAR ENDED BY THE SEMI. THE MANUFACTURER IS NOT BEING VERY RESPONSIVE STILL TRYING A TO REPLACE THROTTLE BODIES ETC.. THIS BIKE IS UNSAFE ON THE HIGHWAYS AND I WILL NO LONGER RIDE MINE AS "FIXED". EITHER MINE AS A LEMON OR THE ARE ALL (TO QUOTE ) "UNSAFE AT ANY SPEED". PLEASE CONTACT ME AT FOR FURTHER DISCUSSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10457437May 4, 2012ELECTRICAL SYSTEM
ON MULTIPLE OCCASION DUE TO THE PROBLEMS WHILE TRAVELING AT HIGHWAY SPEEDS THE VEHICLE LOST POWER AND I WAS NEARLY REAR ENDED. AS OF 5/1/12 BRP HAS FAILED TO RETURN MY EMAILS ALL REPAIRS INCLUDING TOWING HAS BEEN PAID OUT OF POCKET AND THE BIKE IS UNDER WARRANTY UNTIL 2013. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10457517May 4, 2012EXTERIOR LIGHTING
FROM THE DATE OF PURCHASE, I HAD DIFFICULTY TURNING ON THE LEFT TURN SIGNAL. IN ADDITION, WHEN TRYING TO CANCEL THE SIGNAL AFTER A LANE CHANGE, IT WOULD EITHER NOT CANCEL OR TURN ON THE OPPOSITE TURN SIGNAL. I COMPLAINED TO THE DEALERSHIP AND THEY REPLACED THE TURN SIGNAL SWITCH. IT STILL DOES NOT WORK LIKE IT SHOULD. IT IS STILL DIFFICULT TO GET IT TO SIGNAL LEFT AND IT STILL IS DIFFICULT TO GET IT TO CANCEL AFTER A LANE CHANGE. IN ADDITION, THE DASH INDICATOR LIGHTS ARE VERY DIFFICULT TO SEE DURING THE DAY. ALMOST IMPOSSIBLE TO SEE THEM AT ALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10457183May 2, 2012SERVICE BRAKES, HYDRAULIC
RECEIVED A RECALL NOTICE FROM BOMBARDIER RECREATIONAL PRODUCTS ON MY 2010 CAN-AM SPYDER RT SE5 CONCERNING POSSIBLE BRAKE FAILURE. HAVE CALLED THE DEALER TWICE AND THEY DO NOT HAVE THE REPAIR PARTS REQUIRED. THE DEALER STATED THEY HAVE BEEN WAITING FOR AT LEAST 4 WEEKS FOR PARTS TO MAKE REQUIRED REPAIRS BUT HAVE NOT RECEIVED ANY. THERE IS NO EXPECTED DATE WHEN THE DEALER WILL RECEIVE THE PARTS. THE RECALL LETTER STATES, "THIS CONDITION MAY INCREASE THE RISK OF A CRASH POSSIBLY RESULTING IN INJURY OR DEATH." BASED ON THIS WARNING I NO LONGER RIDE MY CAN-AM SPYDER AND THE DEALER CAN GIVE ME NO ASSISTANCE. WHAT CAN I DO TO FORCE BOMBARDIER RECREATIONAL PRODUCTS TO HONOR THEIR RECALL? *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456683April 27, 2012ENGINE AND ENGINE COOLING, SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL/VALVE
TL* THE CONTACT OWNS A 2010 CAN-AM SPYDER RT ROADSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V159000 SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL AND CONTACTED HIS LOCAL DEALER. THE DEALER ADVISED THAT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT READILY AVAILABLE AND WOULD TAKE THREE WEEKS BEFORE THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE TIME FRAME IN WHICH THE RECALL COULD BE PERFORMED WAS UNSATISFACTORY. IN THE MEANTIME, THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER WAS UPDATED BUT THE FAILURE WAS NOT CORRECTED. THE CURRENT AND THE FAILURE MILEAGES WERE 6,700.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456710April 27, 2012SERVICE BRAKES, HYDRAULIC
BRP SENT ME A LETTER TO RECALL MY CAN AM SPYDER RT BECAUSE BRAKES COULD FAIL. THE ONLY DEALER FOR THEM AROUND HERE IS MIDDLETOWN CYCLES AND SINCE I DID NOT BUY VEHICLE FROM THEM THEY ARE TELLING ME ABOUT 8 WEEKS MAYBE SERVICING IT IF THEY GET TIME. I THOUGHT WHEN A RECALL WAS ON A VEHICLE THEY ARE SUPPOSE TO FIX IN A TIMELY MATTER, I DON'T THINK MAYBE IN 2 MONTHS IS A TIMELY MANNER. PLEASE CAN YOU HELP ME OR GIVE ME ADVICE WHAT I CAN DO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454644April 10, 2012FUEL SYSTEM, GASOLINE
THERE IS A PROBLEM WITH THE VENT SYSTEM ON THE GAS TANK. THE CHARCOAL VAPOR CANISTER FILLS UP WITH LIQUID FUEL AND IT CAN'T VENT FUMES. WHICH CAUSE THE AIR BOX TO VENT RAW GAS FUMES INTO THE ENGINE COMPARTMENT AND OUT UNDER THE DRIVER'S SADDLE (SEAT). THAN RIGHT IN TO THE DRIVERS FACE, WHICH CAUSES BURNING EYES AND CHEST PAINS. AND "I WOULD GUESS A FIRE OR EXPLOSION HAZARD" THE LAST 3500 MILES I HAVE HAD THREE CHARCOAL CANISTERS REPLACED UNDER WARRANTY, AND THE ONE INSTALLED NOW HAS FAILED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10454556April 9, 2012STEERING
WAS TRAVELING ABOUT 35 MPH AND ENTERED A RIGHT HAND CURVE. THE POWER STEERING STOPPED WORKING WHICH CAUSED ME TO CROSS THE CENTER LINE. LUCKY NOBODY COMING OTHER DIRECTION. THE MOTORCYCLE HAS HAD A DEALER RECALL UPGRADE OF SOFTWARE AND THE POWER STEERING UNIT REPLACED UNDER RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452937March 25, 2012STEERING
THE POWER STEERING FAILS INTERMITTENTLY WITH NO WARNING. THIS RENDERS CONTROL; OF VEHICLE VERY DIFFICULT AND COULD CAUSE LOSS OF ABILITY TO AVOID AN ACCIDENT. FACTORY HAS MADE ATTEMPTS AT FIXING FAULT, BUT TO NO AVAIL. OWNER IS SEEKING FACTORY BUY-BACK UNDER SONG-BEVERLY CONSUMER WARRANTY ACT (CALIFORNIA). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451964March 16, 2012FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 CAN-AM SPIDER MOTORCYCLE . THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FUEL IN THE FUEL TANK BEGAN TO OVERHEAT AND BOIL WHICH CAUSED FUMES TO IRRITATE THE CONTACTS EYES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE CONTACT HAS NOT RECEIVED THE RESULTS YET, NOR WAS THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 900 AND THE CURRENT MILEAGE IS 2,200 UPDATED 07/06/12 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451530March 13, 2012STEERING
WHILE TRAVELING IN HEAVY TRAFFIC ON INTERSTATE MOTORCYCLE SUDDENLY AND WITHOUT WARNING DROPPED THE SPEED FROM ABOUT 65MPH TO 40MPH. STEERING SYSTEM FAILED. DRIVERS IN BACK BRAKING HARD TO AVOID ME, TRYING TO GET TO SHOULDER BUT NOW THE TRAFFIC TO THE RIGHT IS TRAVELING TWICE AS FAST AS I AM. UNABLE TO GO FASTER DUE TO WHAT MANUFACTURER CALLS "LIMP HOME MODE". FINALLY GOT TRAFFIC IN RIGHT LANES TO SLOW TO ALLOW ME TO GET SAFELY TO SHOULDER. VERY HARROWING EXPERIENCE. I HAVE RIDDEN MOTORCYCLES FOR OVER 50 YEARS AND HAVE NEVER RIDDEN SUCH AN UNSAFE VEHICLE. THIS EXACT SCENARIO HAPPENED TWO MORE TIMES. AFTER EACH OCCURRENCE THE DEALER REPAIRED IT UNDER THE DIRECTION OF BRP. ALL PROBLEMS WERE RELATED TO BIKES COMPUTER SYSTEM THAT MALFUNCTIONED. BIKE CURRENTLY IN SHOP FOR THIRD TIME FOR SAME PROBLEM. YOU CAN READ ABOUT OTHERS WITH SAME PROBLEM ON "SPYDERLOVERS" BLOG. THIS BIKE HAS SEVERE SAFETY PROBLEMS THAT THE MANUFACTURER IS UNABLE TO REPAIR ON ALL OF ITS MODELS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10442360January 4, 2012STEERING, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
THE VSS FAULT LIGHT CAME ON AND THE ENGINE BEGAN RUNNING ROUGH AS IF IT WAS NOT HITTING ON ALL SPARK PLUGS WHEN I WENT INTO A TURN. I PULLED OVER AND SHUT OFF THE ENGINE, WAITED A FEW MINUTES, AND RESTARTED THE VEHICLE. THIS ALLOWED THE COMPUTER TO REBOOT. THIS HAS OCCURRED THREE TIMES SINCE. LATER, MY FRONT TRUNK RELEASE BUTTON QUIT WORKING AND THE RIGHT FOG LIGHT QUIT WORKING (BULB IS FUNCTIONAL) AND MY GAS MILEAGE HAS GONE DOWN. I HAD NONE OF THESE PROBLEMS UNTIL THE DYNAMIC POWER STEERING UNIT WAS REPLACED DURING A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10441182December 25, 2011FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
MY LAST RIDE, AS IN PREVIOUS RIDES, WAS ACCOMPANIED BY THE ODOR OF RAW FUEL. AMBIENT TEMPERATURE WAS IN THE MID 50'S. TYPICAL CITY TRAFFIC BUT NO LONG PERIODS OF STANDING STILL. ENGINE TEMPERATURE NORMAL. VOLUME OF FUEL IN THE TANK DOES NOT SEEM TO BE A FACTOR. PARKED THE SPYDER AND, AS IN THE PAST, OBSERVED VAPORS EMITTING FROM THE VENT HOSE UNDER THE FRAME WITH AN OCCASIONAL DROP OF FUEL. REMOVED THE FUEL CAP, FOR THE FIRST TIME, AND OBSERVED THE SOUND OF BOILING LIQUID. WITHOUT ANY DETAIL GIVEN I ASKED MY PASSENGER TO DO LIKEWISE WHICH RESULTED IN AN IDENTICAL OBSERVATION. VERY LITTLE HAS BEEN DONE, PARTICULARLY GIVEN THE ENCLOSED NATURE OF THE VEHICLE, TO PREVENT HEAT RADIATED FROM THE EXHAUST, IN VERY CLOSE PROXIMITY TO THE FUEL TANK, FROM HEATING THE TANK SUFFICIENTLY TO CAUSE THE FUEL TO BOIL. THIS, IN MY OPINION, IS A DISASTER WAITING TO HAPPEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10430025October 13, 2011ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I WAS RIDING MY 2005 CANAM SPYDER MOTORCYCLE TO WORK AND ABOUT 2 BLOCKS AWAY WHILE I WAS STOPPED AT A STOPLIGHT I HEARD A POP AND SAW A SMALL AMOUNT OF SMOKE COME UP FROM UNDER THE COWLING. I IMMEDIATELY RUSHED TO MY WORK PARKING LOT (BECAUSE THERE WERE NO TREES OR ANYTHING FLAMMABLE AROUND) AND WENT INTO WORK TO GET SOME WATER TO EXTINGUISH THE SMALL FLAMES I SAW. BY THE TIME I GOT BACK OUTSIDE THE BIKE WAS ENGULFED AND MELTING. (THE OUTER SKIN IS MAINLY FIBERGLASS) I HAVE BEEN ON THE WEB AND HAVE FOUND NUMEROUS POSTINGS OF FIRES ON THE MOTORCYCLES AND ALSO THE WATERCRAFT AND ATV'S THIS COMPANY MANUFACTURES. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10429958October 12, 2011STEERING:ELECTRIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
VEHICLE HAS ENTERED LIMP HOME MODE ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS (65MPH) WHICH SUDDENLY REDUCES SPEED TO 35MPH. VEHICLES FROM REAR HAVE NEARLY IMPACTED DUE TO RAPID LOSS IN SPEED. ALSO ELECTRONIC POWER STEERING ASSIST HAS FAILED WHILE EXITING HIGHWAY WHICH MAKES MAINTAINING CONTROL VERY DIFFICULT. VEHICLE NEARLY LEFT PAVED SURFACE DUE TO HIGH STEERING EFFORTS. THIS VEHICLE HAS A VERY STRONG FUEL SMELL WHICH CONTINUES WHILE VEHICLE IS NOT RUNNING. FUEL VAPORS COULD CAUSE A FIRE DANGER. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10429271October 10, 2011EXTERIOR LIGHTING, EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHEN ATTEMPTING TO CANCEL TURN SIGNALS (LEFT OR RIGHT), IT IS VERY LIKELY THAT THE OPPOSITE TURN SIGNAL WILL BE ACTIVATED RATHER THAN CANCELING. THIS CAUSES THE DRIVER TO HAVE TO CHECK THE DASH FOR TURN SIGNAL CANCELLATION. IT IS COMMON TO HAVE THIS OCCUR MULTIPLE TIMES WITH EACH CANCELLATION ATTEMPT, CAUSING THE TURN SIGNALS TO ALTERNATE LEFT & THEN RIGHT MULTIPLE TIMES ALL WHILE TRYING TO CANCEL IT. SEVERAL ATTEMPTS AND SEVERAL SECONDS OF THE DRIVER'S ATTENTION IS OFTEN REQUIRED TO SUCCESSFULLY CANCEL TURN SIGNALS. THIS PRESENTS A SAFETY HAZARD AS THE DRIVER IS NOT WATCHING THE ROAD AND TRAFFIC AND ALSO BECAUSE THE DRIVER IS SENDING CONFUSING SIGNALS OF HIS/HER INTENT TO OTHER DRIVERS. THIS PROBLEM HAPPENS AT ANY SPEED OR WHILE STOPPED. THIS PROBLEM CAN OCCUR WITH EVERY ATTEMPT TO CANCEL THE TURN SIGNAL. THIS PROBLEM SEEMS TO BE WORSE WHILE WEARING GLOVES. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10422389August 29, 2011FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 CAN-AM ROADSTER SPYDER RT-S. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS HE NOTICED THAT THERE WAS A STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED HIM THAT HE MAY BE USING TOO MUCH GASOLINE WHICH ENDED UP SATURATING THE CHARCOAL CANISTER. THE FAILURE MILEAGE WAS APPROXIMATELY 650.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0