Cadillac STS Complaints
430 consumer complaints on file.
- #10502031March 7, 2013ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR STALLED ON BUSY STREET AND WOULD NOT RESTART. AFTER LATER INVESTIGATION IT TURNS OUT THAT THE ELECTRICAL CONNECTOR IN FUEL MODULE ASSEMBLY SHORTED OUT AND MELTED THE PLASTIC CONNECTOR. IT ALSO MELTED PART OF THE BOTTOM SIDE OF THE TOP OF MODULE. GM HAS RECALLED EARLIER MODELS OF VEHICLES FOR THE SAME SITUATION. I BELIEVE THIS TO BE VERY DANGEROUS FOR MULTIPLE REASONS:STALLING ON BUSY STREET AND NOT BEING ABLE TO RESTART, FUEL LEAKS DUE TO HOLE MELTING IN MODULE TOP, AND ITS A FIRE HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495026January 29, 2013STRUCTURE:BODY:DOOR
PASSENGER FRONT DOOR WILL INTERMITTENTLY NOT OPEN WHEN USING EXTERIOR DOOR HANDLE. DOES NOT MATTER IF DOOR IS UNLOCKED WITH REMOTE OR INSIDE VEHICLE UNLOCK BUTTON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10492235January 11, 2013SEAT BELTS
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE TRAVELING APPROXIMATELY 48 MPH, THE DRIVER CRASHED INTO THE FRONT PASSENGER'S SIDE OF ANOTHER VEHICLE. THE FRONT PASSENGER SEAT BELT AND SHOULDER ATTACHMENT DEVICE SEPARATED WHICH CAUSED THE OCCUPANT TO MOVE FORWARD INTO THE DEPLOYED AIR BAG. THE PASSENGER SUSTAINED A BROKEN RIGHT ANKLE. THE VEHICLE WAS COMPLETELY DAMAGED AND TOWED TO A SAVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. ...UPDATED 01/23/13 *BF....UPDATED 01/30/13 *BF AN INVESTIGATOR WITH THE CALIFORNIA HIGHWAY PATROL SUBMITTED THIS COMPLAINT FORM, NOT THE OWNER OF THE VEHICLE. UPDATED 2/4/2013 *JS UPDATED 2/7/2013 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10484877November 16, 2012ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I PURCHASED THIS CAR IN JANUARY OF 2010 FROM APPLE CHEVROLET CADILLAC LOCATED IN YORK PA. WHEN I PURCHASED THIS CAR I BOUGHT IT USED HOWEVER IT STILL HAD THE REMAINING MANUFACTURES POWERTRAIN WARRANTY. IT HAD 51,554 MILES ON IT AT THE TIME OF PURCHASE. ON FEB 9, 2011 I REPORTED TO HERITAGE CADILLAC IN BELAIR MD. THAT I HAD AN ISSUE WITH THE CHECK ENGINE LIGHT COMING ON AND THAT I WANT TO HAVE THAT TAKE CARE OF BEFORE THE WARRANTY RAN OUT. WHEN I TOOK THE CAR THERE I WAS TOLD THAT SINCE THE LIGHT HAD WENT OUT BEFORE I GOT THERE, THERE WAS NO WAY THEY COULD TELL WHAT WAS WRONG WHICH I FOUND OUT TO BE FALSE BECAUSE MONTHS LATER THEY WERE IN FACT ABLE TO CHECK IT WITH THE CHECK ENGINE LIGHT BEING OFF. TO MAKE A LONG STORY SHORT, SINCE THE FIRST INCIDENT I HAVE TAKE MY CAR BACK TO HERITAGE CADILLAC 10 TIMES FOR THE SAME PROBLEM AND I HAVE PAID THEM $4,212.08 (TO MAINTAIN AND ALLEGEDLY REPAIR THE PROBLEM OF THE CHECK ENGINE LIGHT) TODAY IS NOVEMBER 15, 2012 AND THE LIGHT IS STILL ON. I HAVE BEEN TOLD THAT THEY DON'T REALLY KNOW WHAT IS WRONG AND THAT THEY HAD TO CONTACT A CADILLAC MANUFACTURE TO GET INFORMATION BUT I WILL HAVE TO PAY ANOTHER $3,100 TO FIX THE PROBLEM WHICH MAY BE FUEL INJECTORS AND A TRANSMISSION CONTROL MODULE. I FEEL THAT MY WIFE AND I HAVE BEEN AND ARE BEING TAKE ADVANTAGE OF IN THIS SITUATION BY A CERTIFIED CADILLAC SERVICE CENTER. THIS PROBLEM SHOULD HAVE BEEN RESOLVED WHEN I FIRST BROUGHT IT TO THEIR ATTENTION WHEN THE CAR WAS STILL UNDER WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481981October 23, 2012ENGINE
TL* THE CONTACT OWNS A 1999 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AN UNKNOWN SPEED, THE ENGINE RPMS INCREASED AS SMOKE WAS RELEASED FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE MECHANIC WHO PERFORMED A DIAGNOSTIC. THE FAILURE WAS LOCATED AT THE ENGINE MOTOR BOLTS, WHICH HAD BECOME DISCONNECTED DUE TO DEFECTIVE METAL. THE BOLT COIL AND THREAD WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 100,000. UPDATED 12/12/12*LJ UPDATED 12/13/2012 *JS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10481205October 19, 2012ENGINE
THIS CADILLAC MAKE & MODEL DOES NOT HAVE AN AMERICAN ENGINE, A FACT THAT WAS NOT DISCLOSED TO ME UPON PURCHASE. THE ENGINE LIGHT HAS CAME ON SEVERAL TIMES IN THE PAST AND DEALERSHIP WOULD MESS WITH WIRES UNDER SEAT AND SOMEHOW GET THE LIGHT TO GO OFF AND TELL ME IT WAS THE AIRBAGS THAT WOULD MAKE THE SENSOR GO OFF. THEN WHEN I PAY MY LAST NOTE AND GET TO 100,000 THEY DECIDE TO REVEAL TO ME THAT THE SAME ENGINE LIGHT DEFECT MEANS REAL ENGINE PROBLEMS. SO AFTER LETTING TWO MORE HIGHLY RECOMMENDED MECHANICS DIAGNOSE THE PROBLEM I WAS TOLD BY BOTH THAT THIS WAS NOT AN AMERICAN ENGINE BUT A VERY CHEAP GERMAN ENGINE AND THAT THEY HAD A LARGE NUMBER OF PEOPLE HAVING THE SAME PROBLEM, WITH SOME HAVING TO SELL THEIR CAR FOR SCRAP METAL. I AM VERY UPSET TO SAY THE LEAST AND WOULD NEVER BUY ANOTHER CADILLAC. I WOULD LIKE TO CONTACT OTHER CADILLAC OWNERS THAT HAD THIS PROBLEM AND BRING A CLASS ACTION LAWSUIT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10477091September 25, 2012SERVICE BRAKES
CAR (2006 CADILLAC STS) WAS BEING DRIVEN, THREE OCCUPANTS IN VEHICLE, WHEN BRAKES WERE APPLIED. BRAKE PEDAL BECAME SOFT AND WENT TO THE FLOOR UPON BRAKING FOR AN INTERSECTION. THROUGH PUMPING THE BRAKES, CAR WAS ABLE TO BE STOPPED. THE BRAKE WARNING LIGHT CAME ON. CAR WAS LIMPED HOME AT APPROXIMATELY 15 MPH. TOW SERVICE WAS CALLED AND CAR WAS TAKEN TO DEALERSHIP FROM WHICH IT WAS PURCHASED (A NON CADILLAC DEALERSHIP). THAT DEALERSHIP CHECKED THE ISSUE AND STATED THAT ALL FOUR METAL BRAKE LINES WERE SEVERELY CORRODED. THE CAR WAS THEN SENT TO THE LOCAL CADILLAC DEALERSHIP, WHICH ALSO STATED THAT ALL FOUR METAL BRAKE LINES HAD CORRODED TO THE POINT TO WHERE THEY WERE ALL LEAKING. THE BACKGROUND ON THE CAR IS THAT WE ARE THE SECOND OWNER. IT WAS PURCHASED SEVEN MONTHS AGO (FEB. 2012) FROM THE USED CAR INVENTORY OF A LOCAL TOYOTA DEALERSHIP. THE CAR WAS A LOCAL TRADE-IN. THE AREA THAT THE CAR HAS BEEN IN SINCE NEW IS THE PIEDMONT AREA OF SOUTH CAROLINA, 70 MILES FROM THE COAST, AN AREA WITH MILD WINTERS (RARE TO GET SNOW OR ICE). CONCERN IS THE COMPLETE, SIMULTANEOUS FAILURE OF ALL FOUR METAL BRAKE LINES IN A CAR THAT IS LESS THAN 6 YEARS OLD, WHICH HAS RESIDED IN A MILD CLIMATE. AS OF THIS WRITING, THE BRAKE LINES HAVE NOT BEEN REPAIRED/REPLACED; CURRENTLY TRYING TO WORK TO RESOLVE THIS ISSUE WITH ALL PARTIES INVOLVED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10475538September 16, 2012SUSPENSION, STEERING, WHEELS
CAR STARTS TO SHAKES IN FRONTEND OF CAR AT 50 TO 70 MPH. SYSTEM STABILITY NOTIFICATION COMES ON. HAVE HAD IT CHECKED AND MECHANICS CAN NOT FIND ANYTHING WRONG. NEW TIRES AND CALIBRATION DOES NOT HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10473982September 5, 2012SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE WAS IDLING IN DRIVEWAY DURING STRONG ELECTRICAL STORM. LIGHTNING APPEARED TO HIT A TREE NEARBY. SIMULTANEOUSLY, SEVERAL DASH WARNING LIGHTS CAME ON AND STAYED ON, INCLUDING ANTI-LOCK BRAKE, TRACTION AND STABILITY CONTROL WARNINGS. CALL WAS MADE TO INSURANCE COMPANY AND VEHICLE TOWED TO CADILLAC DEALERSHIP. SERVICE DEPARTMENT SAID CAUSE OF THE WARNING LIGHT WAS A BOLT NEAR WIRE TO ANTI-LOCK BRAKE POWER CONTROL MODULE HAD WORN INSULATION OFF, CAUSING FAILURE OF POWER CONTROL MODULE.IF INDEED LIGHTNING/POWER SURGE DID NOT CAUSE THIS PROBLEM, IMPROPERLY LOCATED BOLT OR DESIGN WOULD SEEM TO BE DEFECTIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10470401August 13, 2012ENGINE
TL* THE CONTACT OWNS A 1999 CADILLAC STS. THE CONTACT STATED THAT THE HEAD BOLTS WERE NOT THE CORRECT SIZE FOR THE ENGINE AND AS A RESULT, THEY STRIPPED, CAUSING THE ENGINE HEAD TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REMANUFACTURED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10468237July 30, 2012ELECTRICAL SYSTEM
CAR SHUTS OFF WITHOUT WARNING GOING DOWN THE FREEWAY AT 70 MPH. MUST GET OUT OF HARMS WAY COME TO COMPLETE STOP PUT IN PARK AND RESTART. WHEN CAR SHUTS DOWN LOSS OF POWER STEERING, POWER BRAKES, RADIO, GAUGES AND LIGHTS. THIS HAS HAPPENED SEVEN TIMES. GM CADILLAC CUSTOMER SUPPORT IS WORKING ON IT CASE NO [XXX]EMPLOYEE [XXX] PHONE 1-866-790-5700 EXT [XXX] HOWEVER TEC IN DETROIT WANTED TO USE A BRAND NEW SWITCH REPLACEMENT THEY OVERNIGHTED TO VAN CADILLAC IN KANSAS CITY HOWEVER[XXX] NOR I CAN FIND OUT IF THEY USED IT OR A RECONDITIONED ONE FROM STOCK AS REPAIRS WERE COMPLETED BEFORE SHIPMENT ARRIVED. SERVICE MANAGER [XXX]PHONE 816-454-6666 WILL NOT RETURN CALLS AND I AM AFRAID TO HAVE MY WIFE DRIVE IT AGAIN UNLESS IT HAS BEEN REPAIRED ACCORDING TO THE GM TECH TEAM IN DETROIT. THEY WILL NOT TELL ME IF THIS HAS HAPPENED BEFORE AND IS A RECALL PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461842June 15, 2012POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, POWER TRAIN
REAR DIFFERENTIAL VERY WET AND LEAKING IN GARAGE. CALLED GM WAS ASK SEVERAL QUESTIONS AND TOLD TO CARRY IT TO CREST CADILLAC, HOOVER,AL AND LET THEM CHECK PROBLEM. WAS TOLD NOT TO LET THEM FIX IT AND GM WOULD CALL ME TO SEE WHAT I WAS TOLD. I DID CARRY IT TO CREST CADILLAC AND WAS TOLD IT IS THE REAR PINION SEAL AND IS VERY COMMON. GM CALLED ME BACK AND ASK WHAT THEY SAID AND ASK SEVERAL QUESTION AGAIN THEN TOLD ME IT IS NOT COVERED UNDER ANY RECALL AND WOULD NOT HELP WITH REPAIR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459245May 22, 2012ELECTRICAL SYSTEM
HAVING PROBLEMS WITH CAR KEEP CHARGE, SOMETHING IS PULLING OR DRAINING THE BATTERY, BATTERY BEEN REPLACED 3 TIMES AND STILL THE SAME PROBLEMS SOMETIMES YOU GET IN THE CAR AND IT START OTHER TIME IT WON'T. I COMMUTE 1 HOUR AWAY FROM HOME AND THIS IS A PROBLEM. I HAVE TO KEEP CALLING ALLSTATE TO GIVE ME A JUMP THIS IS RIDICULOUS. SOMETHING MUST BE DONE. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459155May 21, 2012ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
AFTER PURCHASING A USED 2006 STS AWD FROM CADILLAC NJ IN DECEMBER 2009, WIFE NOTICED WHILE MAKING RIGHT HAND TURNS ON SMOOTH PAVEMENT, CAR SEEMS TO STALL TEMPORARILY NOT ALLOWING ME TO ACCELERATE FOR A FEW SECONDS AND MESSAGE TRACTION ACTIVE IS DISPLAYED. JANUARY 18, 2010,I BROUGHT THE CAR BACK TO DEALERSHIP TO COMPLAIN. THEY SAID PROB BAD GAS IN LINES. PUT NEW GAS IN AND GAS TREATMENT FOR WATER IN TANK. DID THAT, DIDN'T HELP. FEBRUARY 1, 2010 I RETURNED TO DEALERSHIP TO COMPLAIN IT WAS STILL DOING IT ON OCCASION. I ASKED IF THERE WERE ANY COMPLAINTS ON THIS VEHICLE. GOT A NO RESPONSE. MAY 2010 BROUGHT CAR BACK TO DEALERSHIP TO COMPLAIN. BY THIS TIME MY WIFE HAS REFUSED TO DRIVE IT FOR SAFETY REASONS (PEOPLE THINK SHE IS LETTING THEM INTO ONCOMING TRAFFIC WHEN CAR SLOWS DOWN). LOOKED ON INTERNET AND FOUND OTHER COMPLAINTS. I WAS TOLD GM ENGINEERING IS AWARE OF ISSUE AND ARE WORKING ON SOLUTION. MADE COMPLAINT TO GM IN SEPT 2010 WAS TOLD SOFTWARE UPDATE WILL BE READY IN 2 MONTHS. AFTER GETTING DODGED FOR 2 1/2 MORE YEARS, MADE SECOND COMPLAINT TO GM APRIL 2012. GM EXECUTIVE STATED I CAN USE A RENTAL DUE TO THE SERIOUSNESS OF THE CONDITION LOSING POWER WHILE DRIVING. THEY SAID IT WAS FIXED. A WEEK LATER IT STARTED AGAIN. GM EXECUTIVE AND SERVICE MANAGER OF CADILLAC CALLED TO SAY THAT THE CAR WAS DESIGNED THAT WAY. THERE IS NO FIX ON IT. I TOLD THEM THE 2011 STS RENTAL I DROVE DID NOT HAVE ANY PROBLEM LOSING POWER WHILE IN A TURN. THEY SAID IT IS A DIFFERENT SYSTEM. I SAID "SO THERE WAS A PROBLEM WITH THE OLD SYSTEM" . I WAS LET OUT OF THE DOOR WITH AN OFFER FROM GM EXEC'S, $4,500 OFF PRICE OF A NEW CAR AT THEIR DEALERSHIP. I ASKED, WHAT ABOUT SAFETY? I TOLD THEM I OWN A CAR THAT MY WIFE REFUSES TO DRIVE DUE TO LOSS OF POWER. I ONLY DRIVE CAR BECAUSE MY WIFE DRIVES MY TRUCK. GM KNOWS OF THIS SAFETY ISSUE. SERVICE SAID PROBLEMS ON 2006-07 STS'S. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459024May 20, 2012AIR BAGS
PASSENGER AIR BAG LIGHT CAME ON AND HAS STAYED ON. THE AIR BAG SENSOR DOES NOT RECOGNIZING A FRONT SEAT PASSENGER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459026May 20, 2012ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
CATALYTIC CONVERTER FAILED AT APPROXIMATELY 83,000 MILES. CHECK ENGINE LIGHT COMES ON AND THE MANUFACTURER AND THE DEALER REPLACED THE CONVERTER. AT 93,000 MILES, RECEIVED CHECK ENGINE LIGHT WARNING AGAIN AND THE CODE INDICATES THAT THE CATALYTIC CONVERTER IS A PROBLEM. THE SIDE AFFECT IS THAT THE CAR LACKS POWER WHEN HAVING A NEED ACCELERATE. GM HAS RECALLED THE 2005 CONVERTER, BUT NOT THE 2006. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458774May 17, 2012SUSPENSION, UNKNOWN OR OTHER, POWER TRAIN
THE ABOVE VEHICLE WAS RECENTLY IN A SHOP FOR BRAKE PAD REPLACEMENT WHEN MY MECHANIC DISCOVERED THAT THERE WAS A LEAK OF LUBRICANT IN THE REAR END OF THE AUTOMOBILE. UPON FURTHER INSPECTION HE DISCOVERED THAT THE REAR AXLE PINION SEAL WAS LEAKING. THE AUTOMOBILE HAS JUST 60,000 MILES. AFTER CHECKING THE NHTSA HE FOUND THAT A RECALL, GM RECALL NUMBER 07204 HAD BEEN ISSUED FOR THIS VERY PROBLEM. HOWEVER, WHEN I PRESENTED THE VEHICLE FOR REPAIR THIS MORNING AT MARION CHEVROLET CADILLAC THEY REFUSED TO COVER THE PROBLEM UNDER THE RECALL STATING THE VIN DOES NOT MEET THE RECALL RANGE. I FIND IT UNTENABLE THAT GM COULD RECALL NEARLY 300,000 VEHICLES FOR THIS VERY ISSUE BUT REFUSE TO COVER AN IDENTICAL PROBLEM IN A VEHICLE THAT DOES NOT MEET THE VIN RANGE SET BY GM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449374February 26, 2012ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
CAR LURCHED TO LEFT INTO ONCOMING LANE, BRAKING AS IT VEERED LEFT. HAD I BEEN DRIVING 70 ON FREEWAY, I BELIEVE THERE WOULD HAVE BEEN A MAJOR ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10447224February 8, 2012AIR BAGS, SEATS, ELECTRICAL SYSTEM
AT APPROXIMATELY 72,000 MILES MY CADILLAC'S PASSENGER SEAT LIGHT BEGAN TO ACT UP AND WOULD GO ON AND OFF WHEN SOMEONE WOULD SIT IN THE FRONT PASSENGER SEAT. I AM SINGLE AND RARELY EVER HAVE A PASSENGER IN THE FRONT SEAT. APPROXIMATELY TWO TIMES PER MONTH SOMEONE RIDES IN THIS SEAT. THE LAST TIME SOMEONE SAT IN THE FRONT PASSENGER SEAT, I TRAVELED 10 MILES ROUND TRIP ON 1/19/2012, THE "SERVICE AIR BAG" AND AIR BAG RED LIGHT INDICATOR CAME ON THE DASH AND SINCE THEN WILL NOT GO OFF. I TAKE EXTRAORDINARY CARE OF MY VEHICLE. I TOOK IT TO A DEALER ONLY TO BE TOLD THAT THE ENTIRE PASSENGER PRESENCE SYSTEM (PPS) NEEDS TO BE REPLACED AND THAT IT WAS GOING TO COST ME $629.00. I UNDERSTAND THAT THE SAME PROBLEM OCCURRED IN THE CADILLAC CTS MODEL OF THE SAME YEAR. MY QUESTION AND COMPLAINT ARE: DID THE MODULES COME FROM THE SAME PLACE AND/OR ARE THEY THE SAME MODULE AND PASSENGER PRESENCE SYSTEM. WHY WOULDN'T MY CADILLAC STS BE INCLUDED IN THAT RECALL WHEN I SEE THAT THIS HAS HAPPENED TO SO MANY OTHER CADILLAC STS MODELS OF THE SAME YEAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10445021January 24, 2012ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
KEYLESS DOOR ENTRY UNLOCK FAILS. THE OUTER HANDLE HAS FAULTY WIRING WITH MANY CARS SENT IN FOR REPLACEMENT AND NO RECALL PERFORMED YET. IN THIS INSTANCE, THE DOOR LOCK FAILING CAN LOCK THE DRIVER IN THE CAR DURING AN ACCIDENT OR FIRE AND, IF THE PERSON IS UNRESPONSIVE DUE TO THE ACCIDENT, SOMEONE ON THE EXTERIOR OF THE CAR CANNOT ENTER THROUGH THE DRIVERS DOOR. THIS POSES A SIGNIFICANT SAFETY RISK THAT HAS YET TO BE ADDRESSED. THROUGH MY RESEARCH, IT COMMONLY AFFECTS 2005 & 2006 CADILLAC STS MODEL CARS WITH THE KEYLESS ENTRY & KEYLESS IGNITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0