Cadillac Escalade Complaints

1,865 consumer complaints on file.

#10124581June 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
DT: PROBLEM WAS NOTICED IN 5/05 WHEN KEY WAS TURNED ON, NO LIGHT CAME ON REGARDING THE STABILITY CONTROL FUNCTION. WAS PUT ON DIAGNOSTICS, BUT NO ERROR CODE SHOWED. OWNER MANUAL STATED THE LIGHT WILL COME ON BRIEFLY WHEN STARTING THE VEHICLE, THEN DISAPPEAR. IF THE LIGHT DOES NOT GO ON, THEN STABILITY CONTROL FUNCTION MAY NEED SERVICE. THE ENTIRE ELECTRIC SYSTEM FAILED IN APRIL, WHEN RADIO, AND OTHER ELECTRIC FUNCTIONS FAILED. ALSO, THE LOW PSI LIGHT DID NOT ILLUMINATE WHEN THE TIRE WENT FLAT. THIS HAPPENED AFTER THE REPAIR OF ELECTRIC SYSTEM. TRANSMISSION FAILED, AND HAD TO BE REPLACED. THERE WAS SEVERAL BULLETINS REGARDING THE STABILITY CONTROL AND ELECTRIC SYSTEMS, BUT DEALER DENIED ANY PROBLEM WITH THE STABILITY CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120119June 3, 2005
VEHICLE SPEED CONTROL
DT: THE CONSUMER WAS IN A PARKING LOT DRIVING 10 MPH, WHEN ALL OF A SUDDEN THE CAR ACCELERATED. THE CONSUMER HIT A CONCRETE SLAB AND RIPPED IT OUT OF ASPHALT, AND WAS UP ON TOP OF IT. THE CONCRETE SLAB WAS 21/2 X4 FEET; THE CAR WAS STILL ACCELERATING VERY LOUDLY. SHE PULLED HER FOOT AWAY AND LOOKED AND THERE WAS NOTHING TOUCHING THE GAS PEDAL. SHE PUT THE VEHICLE IN PARK AND IT WAS STILL ACCELERATING; PULLED THE KEYS OUT AND IT TURNED OFF. *AK CADILLAC FOUND CARBON IN THE THROTTLE BODY. *SC THERE WAS NO POLICE REPORT, BECAUSE THE INCIDENT HAPPENED ON PRIVATE PROPERTY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10121224May 17, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT CONSUMER STATED WHEN THE BRAKES ARE PRESSED THE ABS GOES OFF AT ABOUT 5 MPH. CONSUMER STATED THAT THE BRAKES HAVE BEEN REPLACED. THIS DID NOT FIX THE PROBLEM. THE SERVICE DEALER DID NOT INFORM THE CONSUMER WHY THE ABS WAS DOING THIS. *JB CONTACT STATES WHEN GOING AROUND A CURVE THE STEERING COLLAPSED, AFTER THE WHEELS ARE STRAIGHTENED THE STEERING IS NORMAL. THE SERVICE DEALER STATES THEY CAN'T FIND WHAT IS WRONG WITH THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120905May 13, 2005
UNKNOWN OR OTHER
THE TRUCK HAS HAD A VIBRATION THAT WILL NOT GO AWAY WHEN THE TRUCK REACHES A SPEED BETWEEN 76-78 MPH. THE DEALER HAS MADE 5 ATTEMPTS THUS FAR TO CORRECT THE PROBLEM INCLUDING CHANGING THE TIRES & BALANCING THE TRUCK SEVERAL TIMES TO NOI AVAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120225May 8, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
THIS COMPLAINT IS RELATED TO THE RECENT OPENING OF INVESTIGATION OF LOW SPEED ABS ACTIVATION IN GM C/K MODELS. I HAVE A 2002 CADILLAC ESCALADE WITH 117K MILES. I HAD BEEN EXPERIENCING WHEEL CYLINDER ACTIVATION FOR A PERIOD OF TIME. (ONE WHEEL) ON TWO RECENT OCCASIONS, BOTH WHILE ON A DOWNGRADE, ROLLING AT APPROXIMATELY 3 MPH, I EXPERIENCED FULL BLOWN 4 WHEEL ABS ACTIVATION, NEARLY COLLIDING WITH THE VEHICLES IN FRONT OF ME. I WENT TO THE DEALER AND HAD TO HAVE HUBS AND ROTORS REPLACED. NOT SURE IF THEY REPLACED OR JUST CLEANED THE SENSORS. ISSUE SHOULD BE A RECALL, COST ME $1000.00+.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119922May 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
1ST INCIDENT 1) I WAS GOING TO PARK IN A SPOT BETWEEN TWO BUILDING, ONLY LARGE ENOUGH FOR ONE VEHICLE. I CAME DOWN THE ROAD, WHICH HAS A DECLINE TO IT, AND TURNED RIGHT, INTO THE PARKING SPOT. DUE TO THE ROAD BEING 1 WAY, AND THE PARKING SPOT BEING TIGHT, IT IS IMPOSSIBLE TO TURN THE VEHICLE DIRECTLY INTO THE PARKING SPOT. I TURNED THE VEHICLE AND HAD TO BACK UP TO GO STRAIGHT INTO THE PARKING SPOT. I PRESSED THE BRAKE, SHIFTED INTO REVERSE, AND PRESSED THE GAS PEDAL. MEANWHILE, A LADY WALKED IN FRONT OF MY VEHICLE ON THE SIDEWALK. 2) THE VEHICLE ROLLED FORWARD, EVEN THOUGH THE RPMS WERE AT APPROXIMATELY 2200 RPMS AND THE VEHICLE WAS IN REVERSE. I HIT THE BRAKE, BUT THE VEHICLE HAD ALREADY HIT THE LADY. SHE WAS FORTUNATELY FINE, AND CONTINUED ON HER WAY. 3) I TOOK THE VEHICLE TO THE DEALERSHIP, WHERE THEY TOLD ME IT WAS WORKING WITHIN IN DESIGN PARAMETERS. THEY SAID THERE WAS NOTHING MORE THAT COULD BE DONE. I CALLED CADILLAC CUSTOMER CARE, AND INFORMED THEM OF THE PROBLEM. THEY ALSO SAID AT THE TIME THERE WAS NOTHING THEY COULD DO, AND CHALKED IT UP TO A FLUKE. 2ND INCIDENT 1) I PARKED IN A PARKING LOT AGAIN WITH A DECLINE. ABOUT 2 FEET IN FRONT OF THE VEHICLE WAS A CEMENT POST. I CAME OUT, STARTED THE TRUCK, PRESSED THE BRAKE, AND SHIFTED INTO REVERSE. 2). I PRESSED THE GAS, THE RPMS WERE OVER 2000 RPMS, AND THE VEHICLE ONCE AGAIN DID NOT REVERSE BUT RATHER ROLLED FORWARD INTO THE CEMENT POST, CRACKING MY FRONT BUMPER. AFTER THAT, THE REVERSE ENGAGED AND THE TRUCK STARTED REVERSING. 3). THE DEALERSHIP CURRENTLY HAS THE VEHICLE, AND IS TELLING ME TO COME PICK IT UP, EVEN THOUGH THEY HAVE DONE NOTHING TO FIX THIS PROBLEM. I ASKED WHAT IT WAS GOING TO TAKE BEFORE THEY DID SOMETHING, AND THEY SAID THERE IS NOTHING THEY CAN DO. I HAVE CALLED CADILLAC CUSTOMER CARE AGAIN, LEFT 3 MESSAGES, AND STILL AHVE NOT HEARD BACK. I AM CONCERNED ABOUT THE LIABILITY OF DRIVING THIS VEHICLE AT THIS POINT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10119708May 4, 2005
SERVICE BRAKES, AIR:ANTILOCK
ONGOING PROBLEM WITH BRAKES. HAVE HAD THEM REPLACED TWICE IN THE PAST YEAR EVEN THOUGH ONLY 15,000 MILES BETWEEN REPLACEMENTS. BRAKES CONTINUE TO MAKE LOUD AND STRANGE NOISE, LIKE THE ABS IS ACTIVATED, WHEN BRAKING AT LOW SPEEDS (UNDER 10 MPH). VEHICLE APPEARS NOT TO STOP VERY QUICKLY WHEN BRAKING AT LOW SPEEDS. THIS HAPPENS CONSISTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117392April 4, 2005
STEERING:GEAR BOX:SHAFT SECTOR
STEERING WHEEL FAILED TO TURN PROPERLY WHEN APPLIED. DRIVER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT STEERING HOUSING SHAFT NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114465March 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, AIR BAGS:FRONTAL
WAS EXITING THE HUTCHINSON RIVER PKWY, SOUTH IN PELHAM, NY. ATTEMPTED TO APPLY THE BRAKES AND THE PEDAL WENT STRAIGHT TO THE FLOOR! I WAS UNABLE TO STOP, HIT ANOTHER CAR IN THE REAR AND HAD TO STEER INTO A UTILITY POLE TO AVOID AN ACTIVE INTERSECTION.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10115206March 16, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WAS UNABLE TO START, AND WAS TAKEN TO THE DEALER TO REPAIR THE BATTERY BECAUSE IT WAS CORRODED. THEN, VEHICLE EXPERIENCED THE SAME PROBLEM FOR A SECOND TIME, AND THE AIR CONDITIONING WAS DRAINED. FINALLY, THE VEHICLE SHUT DOWN AND LOST POWER WHILE ON THE ROAD. TAKEN TO DEALER FOR A THIRD TIME FOR REPAIRS.*AK....THIRD TIME DEALER REPAIRED FUEL PUMP. AFTER THIRD REPAIR TRADED VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113977March 12, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY 2000 ESCALADE STARTED HAVING A STRONG GAS SMELL FROM THE REAR OF THE VEHICLE. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE RESULT WAS THE VEHICLE HAD A CRACKED GAS TANK ON THE TOP. THIS VEHICLE HAS BEEN GARAGE KEEP FOR THE PAST 2 YEARS THAT I HAVE HAD THE VEHICLE WITH AN ELECTRIC HOT WATER HEATER RIGHT BESIDE THE VEHICLE. THE FUMES COULD HAVE EXPLODED WHILE DRIVING OR JUST SITTING IN OUR GARAGE. HAS THIS HAPPENED TO OTHERS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113915March 10, 2005
TIRES
I HAVE HAD FOUR GOODYEAR TIRES THAT HAVE SPLIT AND/OR COME COMPLETELY APART WHILE DRIVING. THEY WERE WRANGLER HP TIRES, P265/70R17. *AK
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#10113477March 4, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE VEHICLE WAS RUNNING THE SEAT HEATER OVERHEATED, BURNING A HOLE IN THE SEAT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10113469March 2, 2005
SERVICE BRAKES, HYDRAULIC
CADILLAC ESCALADE 2003 POWER STEERING FAILED WHEN BRAKES APPLIED AT SLOW SPEED. *BF THE DEALER ATTEMPTED TO CORRECT THE PROBLEM BY FIXING DOING VARIOUS THINGS TO THE BRAKES. GM FINALLY ADMITTED THERE WAS NO FIX TO THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108781January 24, 2005
VISIBILITY:WINDSHIELD
AFTER HAVING THE VEHICLE WASHED AT A CAR WASH. THE CONSUMER NOTICED THAT THE WINDSHIELD HAD A ORANGE PEEL TINT. THIS CAUSED POOR VISIBILITY TO THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE WINDSHIELD NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107283January 13, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE HEAT FROM THE REAR SEAT CAUSED THE FABRIC TO BURN. TAKEN TO DEALER FOR CHECKUP AND RESULTS SHOWED THAT THERE WAS A SHORTAGE IN THE WIRING, WHICH CAUSED THE SEAT TO OVER HEAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092033November 30, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHEN THE VEHICLE WAS IN MOTION, THE DRIVER'S SEAT WOULD SLIDE BACK AND FORTH. THE CONSUMER FELT UNSAFE WHILE DRIVING. THE DEALERSHIP INSPECTED THE VEHICLE SEVERAL TIMES AND REFUSED TO OR CORRECT THE PROBLEM. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101496November 22, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
THE STABILIZER TRACK CAME ON WHILE DRIVING ON DRY PAVEMENT. THE VEHICLE HAS BEEN TO TWO DIFFERENT DEALERS ON TWO SEPARATE OCCASIONS. THE FIRST DEALER COULD NOT LOCATE A PROBLEM AND THE SECOND DEALER REPLACED THE SENSORS AND THE PROBLEM CONTINUED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101373November 16, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE TURNING A CORNER THE VEHICLE STALLED. *NM THE CONSUMERS VEHICLE WAS TOWED IN FOR SERVICE. FUEL WAS PUT INTO THE TANK BUT THE VEHICLE STILL WOULD NOT START. IT WAS FINALLY DETERMINED THAT THE IGNITION CIRCUIT WAS INOPERABLE. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101687November 15, 2004
ELECTRICAL SYSTEM
CONSTANT PROBLEMS WITH VEHICLE NOT STARTING. TOWED TO DEALER, REPLACED FUEL PUMP AND BATTERY. *BF THE CONSUMER STATED THAT THE IGNITION CIRCUIT WAS INOPERABLE. THE BATTERY HAD A DEFECTIVE CELL AND HAD TO BE REPLACED. *TC AFTER THE BATTERY WAS REPLACED THE VEHICLE WOULD NOT START AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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