Cadillac Escalade Complaints

1,865 consumer complaints on file.

#10785062October 21, 2015
LATCHES/LOCKS/LINKAGES
THE STATE OF MICHIGAN HAS MANDATED THAT ALL LIMOUSINES AND LIMOUSINE BUSES ARE REQUIRED TO HAVE THE REAR DOOR LOCKING MECHANISM DISABLED AND THE DOOR KNOBS REMOVED; AS WELL AS THE ABILITY TO ELECTRONICALLY LOCK THE DOORS WHILE IN MOTION OR AT REST! THIS MANDATE SEEMS TO BE A STATE OF MICHIGAN REQUIREMENT ONLY. I AM GRAVELY CONCERNED THAT THIS WILL GIVE A CUSTOMER / INDIVIDUAL THE ABILITY TO OPEN THE DOOR WHILE THE VEHICLE IS IN MOTION WHICH WILL RESULT IN SERIOUS INJURY OR DEATH! PLEASE CONTACT ME AT [XXX] IF I AM WRONG IN THIS CONCERN...[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781474October 12, 2015
SERVICE BRAKES
BRAKE LINES CORROSION. CAUSED TOTAL BRAKE FAILURE. LUCKILY NO OTHER VEHICLES WERE PRESENT AT STOP LIGHT WE RAN. THIS IS THE MOST DANGEROUS SITUATION I'VE EVER ENCOUNTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775381September 23, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766400September 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE. WHILE DRIVING AT VARIOUS SPEEDS, THE KEY COULD BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764596September 17, 2015
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE TAILGATE LATCH FAILED TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V129000 (STRUCTURE); HOWEVER, THE RECALL WAS ONLY PARTIALLY COMPLETED DUE TO PARTS NOT BEING AVAILABLE FOR THE COMPLETE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,869.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762754September 10, 2015
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE CONTROL OR INSTRUMENT PANEL IS GOING HAYWIRE HAS BEEN FOR SOME TIME AND THE DISPLAY OF THE ODOMETER AND THE GEAR PRND IS ALWAYS OUT THIS IS AN ISSUE I HAVE SEEN WITH 6 OTHER GM VEHICLES WITH THE SAME ISSUE AND APPCT EARS TO BE THEXACT SAME PART OR DISPKAY ALSO THE ENTIRE CLUSTER FOR THE DRIVER WORKS INTERMINETLY AND DISPLAYS THINGS THAT ARE WRONG WHEN THEY ARE NOT AND INOT DISPLAYING ISSUES WHEN THEY ARE PRESENT.. FUEL SPEED RPM ETC EVERYTHING.. THIS HAS CAUSED ME TO ACCIDENTALLY BACK INTO SOMETHING BY NOT KNOWING WHAT GEAR ITS IN.. ALSO SEVERAL PULLOVERS BY AUTHORITIES AS I WAS UNABLE TO READ MY SPEED WEATHER I WAS GOING TO SLOW OR A LITTLE ABOVE THE LIMIT IT ALSO CAUSES VISIBILITY ISSUES WHEN THE LIGHTS BEGIN TO GOBHAYWIRE FLASHING BRIGHT TO NOTHING AT TIMES... IT HAS CAUSED THE TRANSMISSION TO FAIL AS IT WAS DRIVEN IN THE WRONG GEAR.. IT HAS CAUSED THE FUEL PUMP TO BURN UP NOT KNOWING FUEL LEVELS IT HAS CAUSED THERMAL BREAKDOWN IN THE MOTOR DUE TO OIL LUVELS PRESSURE BEING DISPLAYED INCORRECTLY... AMONG OTHER ISSUES WITH ELECTRICAL.. THIS SINGLE ISSUE OVER TIME HAS CAUSED SO MUCH REPAIR AND NEEDS FOR THE VEHICLE... TAPPING IT TO GET IT TO STOP SO U CAN SEE.. TO THE GLARE OF IT BEING LIT UP LIKE A CHRISTMAS TREE... THE.MILEAGE AND THE PRND IS OUT JUST LIKE ON MANY OTHER GM CARS AND TRUCKS... THIS IS A MAJOR ISSUE... CAUSED TRANSMISSION TO GO.. CAUSED FUELP PUMP AND LINES TO GETBCLIGGED AND BURNT UP NOT DISPLAYING CORRECTLY MESSAGES OR SIGNALS ALONG WITH THE GUAGEE.. THE LCD DISPLAY IS FOUND IN OTHER HM VEHICLES AND WHEN I SEEBTHEM MOST ARE ALL EXPERINCING THIS ISSUE.. PLEASE HELP THIS IS AN OBVIOUS DEFECT AND SHOULD BE LOOKED INTO AND ADRESSED BY GENERAL MOTORS. THIS HAS BEEN AN ONGOING ISSUE SINCE A SHORT TIME AFTWR II PURCHASED THE TRUCK. LEADS AND MAKES ME WONDER IF OTHER THINGS SUCH AS AIRBAGS OR OTHER ELECTRICAL ISSUES ARE PRESENT... AND NOT KNOW..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10762855September 10, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE ABS WOULD ERRONEOUSLY ACTIVATE CAUSING THE BRAKE PEDAL TO PULSATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762401September 9, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE. AFTER STARTING THE VEHICLE, THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762491September 9, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE THEN TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761781September 5, 2015
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
I WAS ON I 75 PASSING UNDER MILLER RD IN FLINT, MI WHEN TRAFFIC STARTED TO BACK UP AND SLOW DOWN. I APPLIED THE BRAKES AND THE CAR STATED TO SLOW DOWN, THE BRAKE PEDDLE THEN WENT TO THE FLOOR AND I HAD NO BRAKES. I WAS ABLE TO DOWN SHIFT TO 1ST GEAR AND GET TO THE SIDE OF THE ROAD. THE CAR SLOWED DOWN TO WHERE I COULD GET IT INTO REVERSE TO STOP IT. WE WHERE SO LUCKY! I GOT IT TO A CADILLAC DEALER IN DEARBORN, MI AND FOUND OUT THAT THE MAIN BRAKE LINE HAD RUSTED THROUGH. I HAD ALL THE BRAKE LINE REPLACE. I HAVE MAJOR CONCERNS THAT THERE ARE THOUSANDS OF GM VEHICLES WITH THIS PROBLEM STILL ON THE ROAD. I HAVE SINCE BEEN TOLD THAT GM HAD A BRAKE LINE MATERIAL PROBLEM DURING THE EARLY 2000 THAT LEAD TO RUSTING OUT OF THE LINES. PLEASE LOOK INTO THIS FOR THE SAFETY OF OTHERS. THE DEALER WAS LES STANFORD CADILLAC UPDATED 10/9/15 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759636August 26, 2015
POWER TRAIN
MAJOR PROBLEM WITH THE POWER TRAIN AND OR SENSOR THAT'S CAUSING TRUCK TO TRIP STABILITRACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748898August 15, 2015
ELECTRICAL SYSTEM
REAR PASSENGER LOCK DOES NOT UNLOCK FROM KEY OR BUTTON MUST BE DONE MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748504August 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE INTERIOR DASHBOARD ENGULFED IN FLAMES. THE CONTACT ATTEMPTED TO UNLOCK THE DOOR, BUT THE DOOR FAILED TO UNLATCH. THE CONTACT SHATTERED THE REAR DRIVER SIDE WINDOW IN ORDER TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILLED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL RELATED THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10747573August 10, 2015
SERVICE BRAKES
THE BRAKE "LINES FROM THE PROPORTIONING VALVE TO MODULATOR, LINES FROM MASTER CYL TO PROPORTIONING VALVE" HAD TO BE REPLACED. THE QUOTED DESCRIPTION IS FROM THE DEALERS SERVICE INVOICE. ONE OR MORE OF THESE LINES CORRODED THRU AND FAILED WHILE I WAS (LUCKILY) IN MY DRIVEWAY. I HAD FILED A COMPLAINT IN 2012 REGARDING CORROSION FAILURE RELATED TO THE REAR BRAKE LINES AND IN 2013 FOR CORROSION FAILURE RELATED TO THE FRONT BRAKE LINES. ODI NUMBERS ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747163August 8, 2015
SEAT BELTS
WHILE DRIVING SOUTH ON POWERS BLVD AND CROSSING THE BRIARGATE INTERSECTION IN COLORADO SPRINGS, COLORADO ON MAY 2, 2015, HONDA CIVIC VEHICLE RAN RED LIGHT TRAVELING WEST AROUND 32 TO 33 MPH (HIT GAS INSTEAD OF BRAKE). AND IMPACTED 2005 CADILLAC ESCALADE EXT ON DRIVERS SIDE. COMPONENT PARTS IN QUESTION ARE FRONT DRIVERS SEAT BELT AND PASSENGER FRONT SEAT BELT. DRIVER SUPPOSIVELY REPORTED TO ONSTAR THAT DRIVERS SEATBELT HAD DISENGAGED SOMETIME DURING IMPACT. POLICE REPORT STATES CADILLAC CAME TO STOP 219 FEET FROM IMPACT. ONSTAR CALL ONLY AVAILABLE IF SUBPOENA IS REQUESTED. INJURIES TO PASSENGER WAS SIDE WHIPLASH, BACK INJURY, AND ROAD RASH TO KNEES, BRUISING AND SORES AS A RESULT OF KNEES IMPACTING GLOVE BOX IN FRONT OF PASSENGER. INITIAL INJURIES TO DRIVER WAS CONCUSSION, CLOSED HEAD INJURY, WHIPLASH, LEFT RIB CONTUSIONS, BRUISING AND SORES. BOTH OCCUPANTS IN CADILLAC WERE TRANSPORTED TO ER. PICTURES TAKEN OF VEHICLE ONCE LOCATED 3 DAYS LATER ILLUSTRATE DRIVERS SEATBELT IN NORMAL POSITION AND PASSENGER SEATBELT IN PULLED DOWN POSITION. PICTURES AVAILABLE UPON REQUEST. ACCORDING TO POLICE REPORT, PICTURES TAKEN AT SCENE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10746323August 5, 2015
WHEELS, AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AND THE FUEL GAUGE FLUCTUATED SHOWING THE INCORRECT FUEL LEVEL. THE CONTACT MENTIONED THAT AN ABNORMAL NOISE EMITTED FROM THE WHEELS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745992August 3, 2015
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ALONG AT ABOUT 45 MPH AND THE RPM S REVVED UP THE CAR WOULDN'T SHIFT INTO THIRD .I HAD TO PULL OVER SWITCH THE CAR OFF AND RESTART IT AFTER THAT IT DROVE FINE . SINCE THEN AT TIMES IT SHIFTS HARD INTO FIRST AND SECOND AND IT WILL GET STUCK IN SECOND SOMETIMES . AFTER I PULL OVER AND RESTART THE CAR IT STOPS . ALSO THE STABILATRACK LIGHT KEEPS COMING ON . I ALSO HAVE A PROBLEM WITH THE LEFT SIDE RUNNING BOARD NOT CLOSING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745233July 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 55 MPH, ALL OF THE WARNING INDICATORS ILLUMINATED AND THE ACCELERATOR PEDAL FAILED TO RESPOND FOR APPROXIMATELY THREE TO FIVE SECONDS BEFORE INDEPENDENTLY RESPONDING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 09/21/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745252July 31, 2015
AIR BAGS
I RECENTLY PURCHASED A PRISTINE 2009 CADILLAC ESCALADE WITH ONLY 38,000 MILES AND SIGNED UP FOR ANY AND ALL RECALLS RELATED TO THAT YEAR VEHICLE, UNFORTUNATELY, SOMEONE ON YOUR END, ISOLATED ME TO "TIRE RECALLS". PLEASE "ADJUST" YOUR FILES ACCORDINGLY TO ANY AND ALL RECALL ISSUES. THANKS. YOUR SCREWED UP FORM REFUSES TO ALLOW ME TO SEND IT TO YOU, AS YOU WANT ME TO INDICATE A PARTICULAR AFFECTED PART OR PARTS. I HAVE SHOWN THREE DIFFERENT PARTS AND IT KEEPS GETTING REFUSED, SO WHAT EVER PARTS I SHOW ARE NOT APPLICABLE, BUT ONLY INCLUDED TO BE ABLE TO SUBMIT MY FORM ON YOUR CRAZED WEB SITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744936July 30, 2015
SERVICE BRAKES
BRAKES HAVE FAILED COMPLETELY THREE TIMES BECAUSE OF FAILURE OF HYDRAULIC LINES/COMPONENTS. LAST TIME WHEN BRAKE FAILED I WAS ON A FREEWAY AND I HIT THE BRAKE TO SLOW DOWN THE CAR TO TAKE AN EXIT AND LOST COMPLETE CONTROL OF THE CAR. THANKS GOD NO DAMAGE TOOK PLACE. I AM HAVING LOT OF RUST/CORROSION/CHROME FAILURE PROBLEM WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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