Cadillac ATS Complaints

388 consumer complaints on file.

#10824830February 8, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON AN INCLINE, THERE WAS AN ABNORMAL GRINDING NOISE HEARD AND THE VEHICLE BEGAN TO ROLL BACKWARDS WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE VEHICLE STOPPED AFTER CRASHING INTO A POLE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER WAS STUCK IN BETWEEN GEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V338000 (POWER TRAIN). THE FAILURE MILEAGE WAS 13,000. ..UPDATED 03/16/16 *BF THE CONSUMER SOLD THE VEHICLE BACK TO THE DEALER. UPDATED 03/22/16.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10817024December 30, 2015
SERVICE BRAKES
THE FRONT COLLISION WARNING/AUTO BRAKING FEATURE MALFUNCTIONED AT 45MPH AND FLASHED COLLISION WARNING IN HUD AND SLAMMED ON THE BRAKES FULL FORCE WITH NO OBJECTS/CARS ANYWHERE NEAR THE VEHICLE. IF SOMEONE HAD BEEN BEHIND US THE CAR WOULD HAVE HIT US. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816191December 24, 2015
STEERING
INTERMITTENT ELECTRIC POWER STEERING ASSIST FAILURES. FAILURES SEEM TO OCCUR MOST OFTEN WHEN THE CAR IS COLD AND BACKING OUT OF DRIVE WAY OR PARKING SPACES. POWER STEERING WILL WORK FOR A VERY SHORT PERIOD THEN FAIL LEAVING TYPICALLY WHEN IN THE MIDDLE OF A BACKING MANEUVER WHEN LEAVING MY DRIVE AND ENTERING TRAFFIC. TURNING CAR OFF AND RESTARTING WILL RESET THE ELECTRIC POWER STEERING ASSIST. THIS IS PARTICULARLY DANGEROUS IN CROWDED PARKING AREAS WHEN I NEED TO TURN THE CAR OFF AND RESTART WHILE BLOCKING TRAFFIC. THE FREQUENCY SEEMS TO BE INCREASING FOR THE FAILURES BUT DEALER DOES NOT SEEM TO BE ABLE TO REPRODUCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809809December 12, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
STATED RECALL WAS TO "REPAIR" THE AUTOMATIC SHUT OFF OF THE REAR WINDOW DEFOGGER/DEFROSTER. IT WAS SUPPOSEDLY RESOLVED BY DEACTIVATING THE SHUT OFF MECHANISM. SUPPOSEDLY, IF THE AUTOMATIC SHUT-OFF DID NOT ACTIVATE, THE CONTACTS COULD FAIL AND THERE COULD BE A FIRE. MY CONCERN IS WHAT HAPPENS NOW IF I FORGET TO SHUT OFF THE DEFROSTER/DEFOGGER. IN THE MANUAL IT SAYS THE SYSTEM WAS TIMED FOR A SET TIME, THEN WOULD SHUT OFF. THEN THE AUTOMATIC CONTROL SUPPOSEDLY WOULD TURN THE DEFROSTER/DEFOGGER BACK ON BUT FOR A SHORTER INTERVAL. TO ME THAT MEANS, THE TIME FACTOR IS IMPORTANT AND PROBABLY WAS THERE TO PREVENT A FIRE. MY CONTACT WITH GM'S SERVICE CENTER HAD A NUMBER OF REQUESTS IN PRIORITY ORDER. THOSE FURTHER DOWN MY LIST WERE WILD IDEAS TO PUT MY MIND TOTALLY AT REST ABOUT DRIVING SUCH A CAR. NONE OF MY REQUESTS WERE GRANTED. BELOW ARE IN PRIORITY ORDER WHAT I REQUESTED. !. PERSONS WHO BROUGHT IN THE CAR FOR THE RECALL SHOULD BE REMINDED THAT THE SYSTEM WAS NO LONGER AUTOMATIC AND THEY SHOULD BE MINDFUL OF THE NEED TO SHUT OFF THE SYSTEM. 2. A CARD OR MEMORY STIMULATING DECAL BE PROVIDED TO SERVE AS A REMINDER TO SHUT OFF THE "AUTOMATIC SYSTEM". 3. THAT GM PROVIDE ASSURANCES TO OWNERS THAT THIS WORK AROUND SYSTEM WAS AN EFFECTIVE WAY OR RESOLVING THE PROBLEM AND NOT CAUSE A POTENTIAL FIRE. NOW MY SELFISH REQUESTS. 4. GM GUARANTEE ME THAT IF A FIRE DID OCCUR AS A RESULT OF THIS ISSUE THEY WOULD COVER ALL REPAIRS. 5. MOST SELFISH: GM ALLOW ME TO OPT OUT OF MY LEASE SO I DIDN'T HAVE TO WORRY ABOUT THE WHOLE ISSUE. (I KNOW THAT WOULD NEVER HAPPEN, BUT I THOUGHT IT WOULD EXERT SOME PRESSURE TO GET THE TOP ONES DONE AT LEAST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809568December 10, 2015
ENGINE
ENGINE IDLES ROUGHLY. I HAVE ONLY USED PREMIUM GAS DURING FILLUPS. THE DEALERSHIP SAYS IT'S BECAUSE I'M NOT USING TOP TIER GAS, WHICH IS RIDICULOUS. HOW CAN AN ENGINE'S FUEL SYSTEM BE THAT SENSITIVE BECAUSE ONE GAS IS MISSING SOME DETERGENTS PER COUNT IN COMPARISON. MY ECM NEEDS TO BE REPROGRAMMED TO COMPENSATE FOR THIS. IT SEEMED TO START SHAKING AFTER I GOT IT BACK FROM THE DEALERSHIP THAT CORRECTED A RECALL PROBLEM THAT DEALT WITH AIRBAG DEPLOYMENT. HOW DO YOU PUSH AN IGNORANT MANAGER TO TAKE CARE OF THIS INSTEAD OF BLAMING IT ON THE GAS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780932October 8, 2015
POWER TRAIN, STEERING, SUSPENSION
FIRST IN LINE WHILE STOPPED AT A LEFT-TURN LIGHT ON A CITY STREET. LIGHT TURNED GREEN, BEGAN TO ACCELERATE. MID-WAY THROUGH THE TURN, HEARD A "POP", LOST STEERING CONTROL, AND THE REAR END SPUN CAR INTO THE CURB. KEEP IN MIND THIS IS A 4-WHEEL-DRIVE CAR. WHEN THE CAR CAME TO A STOP, THE NOSE OF THE CAR WAS RESTING ON THE FRONT PASSENGER TIRE AND WHEEL. THE RIGHT-REAR WHEEL WAS SCRATCHED AND ABRADED ALL AROUND BECAUSE IT WAS STILL SPINNING WHEN IT HIT THE CURB. THE FRONT RIGHT WHEEL HAS DAMAGE ONLY ON HALF OF IT BECAUSE IT STOPPED SPINNING WHEN THE NOSE DROPPED ONTO IT. LOOKING UNDER THE CAR I SAW THE FRONT-RIGHT LOWER CONTROL ARM BROKE IN MID-TURN. IN ADDITION TO FRONT RIGHT SUSPENSION DAMAGE, VEHICLE RECEIVED DAMAGE TO RIGHT REAR SUSPENSION. NO DAMAGE TO BODY FROM THE INCIDENT. GM HAD A REPRESENTATIVE INSPECT THE CAR AND PULL THE "BLACK BOX" DATA ON OCTOBER 8, 2015. MAXIMUM SPEED DURING THE INCIDENT WAS 38MPH. WERE ABLE TO JACK UP THE CAR. FRONT WHEEL HANGING LOOSE AND EASY TO MOVE BY HAND. STRUT/SHOCK/SPRINT TOWER ATTACHMENT BROKEN AT WHEEL HUB BEHIND BRAKE DISK. FRONT 4-WHEEL-DRIVE-AXEL BROKEN. ANTI-ROLL BAR LINKAGE BROKEN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10779907October 5, 2015
ELECTRICAL SYSTEM
ON BOTH MY CADILLAC'S, THE QUE SYSTEM IS DEFECTIVE AND IS A SAFETY HAZARD. IF I HAVE THE QUE SYSTEM SET TO EITHER RADIO SCREEN OR NAVIGATION SCREENS AND I MAKE A BLUE- TOOTH CALL. THE DISPLAY STARTS IN EITHER THE RADIO SCREEN OR THE NAV SCREEN. WHEN I MAKE THE CALL, THE SCREEN CHANGES TO THE TELEPHONE SCREEN WHICH IS FINE. BUT WHEN I HANG UP, THE SCREEN REMAINS IN THE TELEPHONE SCREEN POSITON. I HAVE TO MANUALLY REACH OVER, FUMBLE AROUND TO FIND THE ICON TO RETURN IT TO THE ORIGINAL POSITION. THIS IS DANGEROUS AND A SAFETY PROBLEM AND CONCERN. IT HAPPENED EVERY TIME I MAKE A CALL AND I'M AFRAID THIS IS GOING TO CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778939October 1, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V558000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778287September 28, 2015
AIR BAGS, SEAT BELTS
MY DAUGHTER DROVE MY CAR AND HIT A METAL MAIL BOX (6X6 POLE, HOLDING 3 MAIL BOXES) AT 35 TO 40 MPH, SHE HIT ALMOST DEAD CENTER. THE SEAT BELT DIDN'T STOP HER FROM HITTING HER HEAD ON THE STEERING WHEEL AND THE AIR BAG DIDN'T DEPLOY. MY DAUGHTER SUFFERED A CONCUSSION, NECK AND BACK PAIN, ONE OF HER EYES VISION IS AFFECTED. SHE WAS DRIVING IN OUR STREET 3 HOUSES DOWN FROM OUR HOUSE, STREET IS WINDING AND NOT LIGHTED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10763238September 11, 2015
ELECTRICAL SYSTEM
MY 2014 CADILLAC ATS WAS RECALLED DUE TO FAULTY AUTO REAR WINDOW DEFOGGER. I TOOK MY VEHICLE TO LOCAL CADILLAC DEALER AND THEY DISCONNECTED THE AUTO DEFOGGER. THEY SAID THAT THIS WAS THE FIX ORDERED BY GM. I CAN NOW OPERATE MY REAR DEFOGGER MANUALLY ONLY. MY AUTO OPTION NO LONGER WORKS. I CALLED GM TO SEE IF THEY WOULD REIMBURSE ME FOR TAKING AWAY MY USE OF THIS FEATURE IN MY CAR. THEY SAID THEY WOULD NOT. GM STATED THAT THIS WAS A PERMANENT FIX FOR THIS FAULTY FEATURE WAS TO DISCONNECT IT. SO IF YOU CAN LOOK INTO THIS MATTER IF WOULD BE GREATLY APPRECIATED. GM SHOULD REPAIR THE FAULTY PART OR REIMBURSE ALL WHO ARE AFFECTED BY THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760714September 1, 2015
SEATS
TL* THE CONTACT OWNS A 2013 CADILLAC ATS. AFTER HAVING THE SEATS SERVICED AT THE DEALER, THE CONTACT STATED THAT THEY NO LONGER OPERATED PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,096.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760774September 1, 2015
BACK OVER PREVENTION: CAMERA SYSTEM, ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE IDLING, THE VEHICLE'S BACK-UP CAMERA FLICKERED ON AND OFF AND THE FRONT DRIVER SIDE SEAT FRACTURED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,662.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747979August 11, 2015
UNKNOWN OR OTHER
I DISCOVERED WHILE MY CAR WAS PARKED IN THE GARAGE THAT THE RIGHT FRONT TIRE HAD A PROTRUDING SIDEWALL NEXT TO THE RIM, WITH ABOUT A 4-INCH SPLIT AND EXPOSED STEEL BELT. ON THE SAME DAY I HAD THE TIRE REPLACED FOR $293.61. WITHIN THE NEXT WEEK I DISCOVERED THAT ALL OF THE OTHER THREE TIRES BEGAN SHOWING PROTRUDING SIDEWALLS. NOTE THAT THE ELECTRONIC INFLATION HISTORY SHOWS NO SIGNIFICANT DEVIATION FROM NORMAL PRESSURES. THERE WERE NO CRASHES INVOLVING THE VEHICLE. ALL 4 TIRES WERE THE ORIGINALS FROM THE GM FACTORY. NEITHER CADILLAC, WHERE THE FIRST TIRE WAS REPLACED, NOR MICHELIN, THE MANUFACTURER, OFFER ANY WARRANTY OR CREDIT TOWARD REPLACEMENT OF ANY OF THE FOUR TIRES. THESE TIRES APPEAR TO BE DEFECTIVE WITH THE POTENTIAL SAFETY ISSUE FOR SUDDEN BLOWOUT. THERE DOES NOT APPEAR TO BE ANY EXTERNAL CAUSE FOR THIS DEFECT TO OCCUR AT ONLY 10,000 MILES. THE MICHELIN MODEL # IS 225/40R18. MY LOCAL CADILLAC SERVICE MANAGER HAS STATED THAT THIS HAS BEEN REPORTED TO GM, AND THEY WILL NOT ASSUME ANY RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744876July 30, 2015
UNKNOWN OR OTHER, WHEELS, AIR BAGS
I CALLED THE DEALERSHIP (KATHERINE COLE WHO SOLD US THE RUN FLAT TIRES), TWEETED GM. NO ONE AT THIS POINT HAS BEEN THE LEAST BIT INTERESTED IN WHAT I HAD I TO SAY. AFTER MY CRASH, ON AUGUST 11, 2014, I HAVE FOUND SEVERAL OTHER ATS OWNERS THAT EXPERIENCE THE SAME EXACT ISSUE..MY DAUGHTER AND I SUFFERED TERRIBLE INJURIES, CRASH AND TOTALED MY CAR. I ALSO AM FINDING THAT THERE MAYBE A TIRE ISSUE BECAUSE OF FAST WEAR AFTER ONLY 7,000 MILES. WHAT, IS GM OR THE TIRE MANUFACTURE OR THESE SAFETY ORG. WAITING FOR SOMEONE TO DIE? I SENT IN A COMPLAINT IN ABOUT MY 2014 CADILLAC ATS CAUSING ME TO HAVE A NEAR FATAL CAR ACCIDENT. GM IS CLAIMING THAT THE TIRES WERE WORN AND SPEED CAUSED THE ACCIDENT, WHICH IS FALSE. MY CAR ONLY HAD 7500 MILES ( CAR WAS PURCHASED WITH ONLY 256 MILES) AND THE TIRES WERE NOT WORN! THE CAR WAS JUST IN FOR SERVICE FOR IT?S PREMIUM CARE LEASE MAINTENANCE, THE SERVICE ADVISOR WOULD HAVE MENTIONED THAT AT TIME! THE SPEED WAS CAUSED FROM THE ACCIDENT. MY DAUGHTERS ABDOMEN WAS INJURED FROM THE SEAT BELT TOO! BETWEEN GM AND MICHELIN TIRES I AM GETTING NO WHERE, THEY ARE POINTING THE FINGER TO EACH OTHER WHEN I VOTED FOR YOU I THOUGHT YOU WOULD FIGHT FOR MICHIGANDERS! HOW WOULD YOU FEEL IF I WERE YOUR FAMILY MEMBER. I HAVE BEEN FOUR SURGERIES AND AT LEAST TWO MORE, PLEASE RETHINK YOUR DECISION PLEASE HELP ME. UPDATED 10/9/15 *LN MA 10/29/2015 *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10733567July 13, 2015
STEERING
TL* THE CONTACT OWNS A 2013 CADILLAC ATS. WHILE THE DRIVING 50 MPH, THE POWER STEERING LIGHT ILLUMINATED AND PREVENTED THE DRIVER FROM TURNING THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 11,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715405May 8, 2015
TIRES, TIRES:SIDEWALL
THESE "RUNFLAT" TIRES HAVE HAD SOME IMPACTS FROM POTHOLES. I HAVE HAD 4 OF THEM FAIL BEGINNING WITH THE CITED UNITS. TYPICALLY, THE SIDEWALL BEGINS TO BULGE AND THEN A CRACK APPEARS SOME TIME LATER ABOUT 4 INCHES LONG EXTENDING WELL INTO THE TIRE ABOUT AN INCH AWAY FROM THE BEAD. THE CORD IS EXPOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714816May 6, 2015
ELECTRICAL SYSTEM
THERE IS AN AUTOMATIC LOCK FEATURE ON THIS VEHICLE. IF THE KEY IS LEFT IN THE CAR, THE DRIVER'S DOOR IS TO REMAIN UNLOCKED. ON MAY 5TH 2015, THIS FEATURE MALFUNCTIONED AND LOCKED ALL DOORS. THE SAFETY COMPLAINT I HAVE IS THAT MY 19 MONTH OLD BABY WAS IN THE CAR WHEN THIS HAPPENED. FORTUNATELY, I WAS IN MY DRIVEWAY AND WAS ABLE TO LOCATE MY SPARE KEY WITHIN MINUTES AND GET HER OUT. I LIVE IN AZ. IF THIS WERE TO HAPPEN AWAY FROM HOME ON A HOT SUMMER DAY, THE OUTCOME COULD HAVE ENDED UP IN FATALITY. PLEASE SUGGEST A RECALL SO THIS CAN NEVER HAPPEN TO ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701615March 25, 2015
ENGINE
THE ENGINE STALLS WHILE DRIVING, WITH OUT ANY ALERT. IT HAS STALLED ON THREE DIFFERENT DATES SINCE I LEASED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701340March 24, 2015
TIRES, TIRES:TREAD/BELT
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
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10700562March 18, 2015
UNKNOWN OR OTHER, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
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
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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