Cadillac ATS Complaints

388 consumer complaints on file.

#10547118October 7, 2013
ENGINE
2.5 LITER ENGINE ON MY 2013 CADILLAC ATS SHAKES WHILE SITTING AT TRAFFIC LIGHTS. GM UPDATED THE SOFTWARE THREE TIMES ON A RECALL BUT NOW ADVISED THAT THE ENGINE SHAKING IN NORMAL AND THEY CAN DO NOTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537906August 29, 2013
ENGINE, ELECTRICAL SYSTEM, STEERING
VEHICLE STALLED QUIETLY WHEN COMING TO STOP WITH VEHICLE IN NEUTRAL AND/OR CLUTCH DEPRESSED. I SAY QUIETLY BECAUSE I DID NOT HEAR OR FEEL IT SHUT OFF. (DIFFERENT FROM STALLING VEHICLE DUE TO IMPROPER FOOT WORK ON THE CLUTCH) WHEN I WENT TO TURN LEFT I REALIZED IT WAS DEAD. VEHICLE DID RESTART IMMEDIATELY. THIS HAS HAPPENED 6 - 10 TIMES IN THE LAST 3 MONTHS. MOST RECENTLY THE POWER STEERING RACK FAILED TO TURN BACK ON AT RESTART. DEALER SERVICED STEERING CONTROLLER PER TSB. THEY COULD NOT DUPLICATE RANDOM STALLING IN A 10 MILE TEST DRIVE AS IT ONLY HAPPENS TO ME ONLY ONCE A WEEK OR TWO. THIS COULD BE MORE DANGEROUS IF IT DID NOT RESTART AND I WAS IN THE MIDDLE OF AN INTERSECTION OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535892August 17, 2013
ENGINE, STEERING, POWER TRAIN
I HAVE THE 2013 ATS 2.0 TURBO AND I HAD A FEW ISSUES WITH IT.THE FIRST IS STEERING,SOMETIMES FEELS LIKE POWER FAILURE, ITS THE ONLY NEW CAR I OWNED WHEN THE CAR IS OFF THE WHEEL TURNS COMPLETELY.ALSO PULLS TO RIGHT.OTHER ISSUE I GET BANGING NOISE WHEN PUT IN REVERSE,AND A FEW TIMES SOUNDED LIKE TRANS MAKING RACE NOISE.THE CUE SYSTEM IS A JOKE,WHEN MY TRIAL FOR XM RAN OUT I TRIED TO LISTEN TO FM RDI AND THAT'S A JOKE,I CANT LISTEN TO ONE SONG,THERE'S STATIC EIGHTY PERCENT OF TIMES.OTHER ISSUES RIDE IS HORRIBLE RIDES LIKE A TRANS AM AND SHAKES WHEN HIT BUMPS.AFTER COMING OUT OF A ACURA AND HONDA I NOW KNOW WHY I STAYED AWAY FROM GM.OH FORGOT THE ENGINE SHAKES AT IDLE FEELS LIKE STALL,THEN REVS UP.ALL THE DEALER DOES IS SAYS MEETS DESIGNED FUNCTION.I ASK MYSELF A CAR THIS EXPENSIVE IS IT SUPPOSED TO BE CRAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519834June 14, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
RIGHT TURN FROM STOP ONTO MAJOR 6-LANE HIGHWAY; NO POWER TO ENGINE AFTER ENGAGEMENT OF ACCELERATOR; ACTED AS THOUGH NOT IN-DRIVE GEAR; TACHOMETER REVED PAST 6K; FOOT OFF OF PEDAL; TRANSMISSION ENGAGED; VERY SLOW RETURN TO NORMAL OPERATION; EVASIVE ACTION BY OTHER DRIVERS FOLLOWING; NO REPLICATION BY DEALER AFTER 4-DAYS OF TESTING; RETURNED VEHICLE TO OWNER WITHOUT EXPLANATION OF PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515762June 7, 2013
ENGINE
2.5 LITER ENGINE AT STOP ENGINE SHAKES FOR NO REASON. AS USUAL TAKE TO DEALER AND CAN'T FIND ISSUE WITHOUT A CODE. NOW AT 2572 MILES STILL SHAKES AND DEALER SAYS THAT ALL ATS DO THIS SO LIVE WITH IT. I SAY THAT THIS ATS BY GM. NEEDS TO TAKE THESE ISSUES SERIOUSLY AS THIS WILL HURT THE SALES OF A REALLY COOL CAR. IS THERE SOMEONE THAT CAN GET THE CEO OF CADILLACS ATTENTION THIS IS UNACCEPTABLE TO PAID OVER 35K. WHEN I HAVE BRAND NEW KIA THAT HAS A 4 CYCL ENGINE WITH NO ISSUES. COME ON GM. LETS GET THIS ISSUE RESOLVED I HAVE ALREADY FILE A COMPLAINT TO GM. BUT NO RESPONSE PER USUAL. NO WONDER WE BY NON AMERICAN CARS.I HAVE WAITED 13 YEARS TO GET A NEW CAR AND I THOUGHT I GIVE THE ATS A TRY. WHAT ASHAME THAT SUCH A COOL CAR THAT THIS ENGINE RUINS THE GREAT FEELING TO OWN A AMERICAN CAR. CAN SOMEONE PLEASE HELP US. O BY THE WAY THE DEALER IS HILL CADILLAC IN NEWTOWN. EDGEMONT PA. ANY OTHER ATS CUSTOMERS HAVE SAME ISSUES. I SEE ON CADILLAC FORUM THERE SEEMS TO BE A LOT OF FRUSTRATION ABOUT LACK OF A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513337May 23, 2013
ENGINE
ROUGH IDLE WHEN IN DRIVE AND STOPPED AT LIGHT (ALWAYS), I DID BRING IT IN FOR SERVICE FOR THE ROUGH IDLE AND DEALERSHIP STATED NOTHING SHOWED UP ON COMPUTER SO THEY WERE UNABLE TO CORRECT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492962January 14, 2013
STEERING
WHILE TURNING INTO A PARKING LOT EXPERIENCED LOSS OF POWER STEERING. MESSAGE IN THE DIC INDICATED "SERVICE POWER STEERING, DRIVE WITH CARE". UPON RESTART OF ENGINE THE POWER STEERING BEGAN TO WORK AGAIN. DEALER SAW C0545 STEERING WHEEL TORQUE SENSOR FAULT, DEALER NOTES INDICATE THAT THE CONNECTOR WAS CHECKED AND WAS OK. ALSO CHECKED EBCM SOFTWARE, WHICH WAS UP TO DATE. NOTHING FURTHER WAS DONE, NO PARTS UPDATED OR REPLACED. I RECEIVED THE SAME DIC MESSAGE ~4 TIMES IN THE PAST 3 WEEKS WITHOUT THE LOSS OF POWER STEERING PRIOR TO THIS EVENT WHICH PROMPTED A VISIT TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486378November 28, 2012
STEERING
WHEN TAKING A CORNER THE CAR APPEARED TO OVER STEER. AT FIRST I THOUGHT IT WAS ME SO I WENT TO TURN THE WHEEL TO CORRECT IT AND IT FELT SLUGGISH FOR LACK OF A BETTER WORD. ALMOST INSTANTLY AFTER THAT A WARNING CAME UP ON THE DASH THAT INDICATED SOMETHING LIKE "SERVICE POWER STEERING, PLEASE DRIVE SAFELY". THE WARNING OCCURRED TWO MORE TIMES IN A MATTER OF A COUPLE MILES BUT I DID NOT REALLY NOTICE ANY STEERING ISSUES THOSE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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