Buick Regal Complaints

3,261 consumer complaints on file.

#11052562December 5, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE THE DRIVER ATTEMPTED TO PARALLEL PARK, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DAMAGED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO THE DEALER (DALESSIO CHEVROLET BUICK IN BOONTON, NJ, 973-334-2000) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS AN UNKNOWN ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11048313November 24, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY , MY SUNROOF EXPLODED. LUCKILY THE SUNROOF COVER WAS ON AND SUNROOF WAS NOT IN USE. BAD DESIGN? I HAVE BEEN PLANNING ON ANOTHER BUICK , BUT THIS WILL DETER ME AWAY. >1500$ FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048088November 22, 2017
ELECTRICAL SYSTEM
THIS VEHICLE HAS A RECALL FOR ELECTRICAL SYSTEM IN SEATS. PARTS WERE UNAVAILABLE. IT DIED AND THEN CAUGHT FIRE ON THE SIDE OF THE ROAD. AND WAS TOTALLED. GM DENIES ALL LIABILITY AND REFUSES TO OFFER ANY COMPENSATION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11046300November 15, 2017
UNKNOWN OR OTHER
I WENT TO TURN OFF CAR AFTER I PARKED KEY WOULDN'T TURN OFF OR COME OUT OF IGNITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045934November 14, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 40 MPH, THERE WAS A MISFIRE IN THE ENGINE AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN FRACTURED AND CAUSED SEVERE DAMAGE TO THE ENGINE. THE VEHICLE WAS THEN TOWED TO COUNTRYSIDE GM (N8167 KELLOM RD, BEAVER DAM, WI 53916, (920) 885-3301) TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,351.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044960November 9, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
GENERAL MOTORS DENIES THAT MY CAR VIN NUMBER DO NOT APPLY TO 13V173000, RECALL DATE 05/06/2013, COMPONENT ELECTRICAL SYSTEM, AND RECALL CAMPAIGN NUMBER IS 13136 DESPITE, KEY BUICK PERFORMED REPAIRS ON MODULE 2.560, THE VEHICLE DRIVER SEAT (MOVES UP/ DOWN, AND FORWARD/BACKWARDS) WHILE I AM DRIVING, RADIO SYSTEM (RADIO TURNS OFF AND ON, AND CAN BE TURNED OFF AND ON WITHOUT KEYS IN THE IGNITION), INDICATORS (NOT WORKING). HOWEVER, ALL PROBLEMS STILL EXIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043876November 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ECM, CRANK SENSOR, AND MASS AIR FLOW SENSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042448November 3, 2017
STRUCTURE
LETTER FROM CONGRESSMAN VISCLOSKY ON BEHALF OF CONSTITUENT RE THE MATERIALS USED TO MANUFACTURER AUTOMOBILES SHOULD BE LOOKED INTO FOR THE SAFETY OF THE CONSUMERS. *LD THE CONSUMER STATED THE VEHICLE WAS IN A MINOR ACCIDENT THAT CAUSED SIGNIFICANT DAMAGE TO THE BUMPER. THE CONSUMER WAS INFORMED THAT THE BUMPER MAY HAVE BEEN MADE OUT OF A TIRE COMPOUND. THE CONSUMER BELIEVED THAT THE BUMPER SHOULD BE ONLY OUT OF STEEL. UPDATED 11/3/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039487October 25, 2017
ENGINE, VEHICLE SPEED CONTROL
THE CAR STALLS WHEN SHIFTING GEARS. AT FIRST, IT WAS ONLY WHEN I WAS STOPPED THEN BEGAN TO DRIVE AND THE CAR WAS SHIFTING INTO FIRST GEAR. HOWEVER, IT RECENTLY GOT WORSE. I WAS RECENTLY ON THE FREEWAY AND WHEN I REACHED 60 MPH, IT STALLED, BEGAN TO SHAKE, AND DECREASE IN SPEED. IT WOULDN'T LET ME ACCELERATE. ONCE I GOT OFF THE FREEWAY AND REACHED UNDER 10 MPH, IT BEGAN TO WORK AGAIN BUT STILL STALLED EVERY TIME IT SHIFTED GEARS. I'VE TAKEN IT TO THE DEALER AND THEY SAY THEY CAN'T FIND ANYTHING WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036011October 24, 2017
VISIBILITY/WIPER
WHILE TRAVELING ON A HIGHWAY AT 60 MPH THE SUNROOF EXPLODED. THE GLASS FLEW IN AND OUT OF THE CAR STICKING ME IN THE FACE AND BODY. THERE WAS NO CONTACT WITH ANY OUTSIDE OBJECT, THE ROAD WAS SMOOTH AND THERE WERE NO OVERHEAD TREES, SIGNS OR BRIDGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032869October 11, 2017
WHEELS
WAS DRIVING ON A TRIP BACK AND FORTH FROM MISSISSIPPI, WAS DRIVING ON FIRESTONE INFINITY TIRES SIZEP215.7015, HAD 2 BLOW OUTS ON THE CAR. THE SAID TIRES DIDN'T HAVE BUT 23K MILES ON THEM THE LEFT FRONT WENT 1ST CAUSING BOUT 2000 WORTH OF DAMAGE, THE 2ND ONE BLEW OUT COMING BACK, THESE TIRES HAVE A HISTORY OF BLOW OUTS, WOULD RECOMMEND AGAINST PEOPLE TRUSTING FIRESTONE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032795October 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE UNDER THE BEAUTY COVER WHERE OIL HAD LEAKED ONTO THE INTAKE MANIFOLD. A POLICE REPORT WAS NOT FILED. THE CONTACT EXTINGUISHED THE FIRE THE FIRST TIME. THE FIRE OCCURRED A SECOND TIME WITHIN THE SAME DAY AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. FREMONT BUICK GMC IN FREMONT, CALIFORNIA WAS MADE AWARE OF THE FIRES AND REQUESTED THAT THE CONTACT PAY FOR A VEHICLE INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WOULD BE FULLY INSPECTED. UPON INSPECTION, IT WAS DETERMINED THAT THE RETAINERS ON THE VEHICLE WERE INSTALLED IMPROPERLY. THE FAILURE MILEAGE WAS 83,100. *LN *BF UPDATED 7/26/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11031897October 5, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN DRIVE, THE VEHICLE JERKED AND BEGAN TO SHAKE. WHILE THE VEHICLE WAS ON AN INCLINE, IT FAILED TO PROPERLY ACCELERATE AND STARTED TO SHAKE. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PENSKE CHEVROLET OF CERRITOS (18605 STUDEBAKER RD, CERRITOS, CA 90703 (562) 924-1676). BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BOULEVARD BUICK GMC (2800 CHERRY AVE, SIGNAL HILL, CA 90755 (562) 492-1000) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032388October 5, 2017
ELECTRICAL SYSTEM:WIRING
2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO WIRING HARNESS SAFETY RECALL.*LD THE CONSUMER REQUESTED TO REIMBURSED FOR REPAIRS MADE TO THE VEHICLE. UPDATED 10/05/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031942October 5, 2017
ELECTRICAL SYSTEM, SEATS
MY BATTERY SEEMS TO BE LOSING CHARGE. THEN IT WILL COMPLETELY DIE. WHEN I CHARGE IT ON A BATTERY CHARGER FOR A WHILE IT WOULD HOLD THE CHARGE FOR A A COUPLE OF DAYS THEN DIE AGAIN. I HAD THE BATTERY, ALTERNATOR, AND STARTER CHECKED AND MACHANIC STATED THAT THEY ARE ALL WORKING GOOD. THIS HAPPENS RANDOMLY. THE DRIVERSIDE POWER CONTROL BUTTONS WORK ON AND OFF. SOME DAYS THEY WORK AND OTHERS THEY DONT, ALMOST LIKE A SHORT. THIS ALSO HAPPENS RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031599October 3, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
VEHICLE HAD RECALL 12212"A" PERFORMED IN OCT OF 2014 AT DELARSHIP, THIS RESULTS IN SOMETIMES IF NOT EVERY TIME OF A MIS-CALIBRATED BRAKE POSITION SENSOR. THE MIS-CALIBRATION RESULTS IN MY VEHICLE REQUIRING THE BRAKE PEDAL TO BE DEPRESSED ALMOST TO THE FLOOR BEFORE THE PARK POSITION DISENGAGEMENT SENSOR IS ACTIVATED. IT IS AT THIS POINT WHEN THE BRAKE LIGHTS ARE ACTIVATED. THIS EXTRA PEDAL TRAVEL RESULTS IN ME BEING ABLE TO COME TO A RAPID STOP FROM 85 MILES AN HOUR ON THE FREEWAY WITHOUT ANY REAR BRAKE LIGHTS ACTIVATING. THE BRAKE LIGHTS ARE NOT INTERMITTENT, THEY ACTIVATE EVERY TIME THE PEDAL IS PRESSED FAR ENOUGH, WHILE DRIVING THIS IS ONLY AT THE POINT WHEN ABS WOULD BE ACTIVATED UNDER EMERGENCY BRAKING. BUICK/GMC IS AWARE THIS IS THE CASE AND ISSUED RECALL 12212"B" ON OCT 11, 2016 WHICH READS: "THIS BULLITEN HAS BEEN REVISED TO INCLUDE A NOTE BEFORE STEP 4 OF THE SERVICE PROCEDURE. PLEASE DISCARD ALL COPIES OF BULLITEN 12212A." THE NOTE STATES: "THE BRAKE PEDAL POSITION SENSOR CALIBRATION MUST BE PERFORMED AFTER THE BRAKE PEDAL POSITION SENSOR,BCM,ECM, OR HPCM HAVE BEEN SERVICED." BUICK/GMC HAS NOT INFORMED DRIVERS UNDER THE ORIGINAL 12212A RECALL THAT THEIR BRAKE LIGHTS WILL NOT ACTIVATE BECAUSE OF THIS RECALL SERVICE AND HAVE REFUSED TO HONOR THIS NEWLY UPDATED PROCEDURE ON MY VEHICLE AND SHOWS AS "COMPLETE" ON NTHTSA WEBSITE. BOTTOM LINE THE ORIGINAL BOTCHED 12212A RESULTS IN BRAKE LIGHTS NOT ACTIVATING AND ANYONE THAT HAD 12212A DONE SHOULD GET 12212B NOTIFICATION AND RECALL COVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030081September 27, 2017
ENGINE, UNKNOWN OR OTHER
SECOND TIME AROUND MY BUICK REGAL CAUGHT ON FIRE AS IT SAT IN DRIVEWAY MY CAR HAS BEEN A VIN THAT FIT THE SAFTEY RECALL SINCE 2007 3RD OR 4TH ONE SINCE I BOUGHT MY CAR FROM DEALERSHIP MY CAR HAS 5 RECALLS WHICH 3 ARE RECALL CAMPAIGN SO DEALER FIXED ONLY PART OF THE RECALL IN FEB 18 2016 I WAS SENT ANOTHER SAFETY RECALL LETTER ASKING ME TO GO BACK TO GET EXTRA WORK DONE OR NEWER PARTS DEALER SAID NO SO NOW IT'S SEPTEMBER 25/26 2017 AND FIRE HAPPENS AGAIN THIS TIME WAS A BIGGER ISSUE HAD FIREDEPARTMENT CALLED OUT ALL THE FLAMES CAME FROM UNDER THE BEAUTY COVER AND VALVE COVER LEAK WHICH WAS A RECALL FOR SEVERAL YEARS THEY FIXED WITH BETTER PARTS BUT STILL HAVE A FIRE DEALERSHIP SAID NO GET MY CAR OUT THERE SHOP AND AGM TELLS ME SORRY CAN'T DO ANYTHING FOR U BECAUSE MY CAR 2002 OLD NO WARRANTIES BUT IT'S A SAFTEY RECALL ALMOST EVERY YEAR SINCE MY CAR WAS BOUGHT NO PARTS AVAILABLE NOT SURE Y I GET ONLY HALF RECALL DONE AND NOT DO THE FULL RECALL CORRECTLY THERE FOR THEY SHOULD BE HELP RESPONSIBLE FOR THE FIRE SINCE THEY NEVER TOOK MY COVER OFF THEY WERE VERY AWARE OF THAT I CAN'T DO ANYTHING FOR THIS ISSUE I HAVE HAD 7 CLAIMS SINCE FIRST TIME CAR ON FIRE JAN 6 2016 AND CLAIM #11 CLAIM STORY FOR NHTSA CALLED EVERYONE I COULD EVEN MY LOCAL NEWS BUT NO ONE WILL HELP ME BECAUSE IT'S A FIGHT AGAINST GM IT'S SO WRONG NOT FAIR THAT THIS HAPPENS TO PEOPLE I DON'T WANT MONEY OR BIG DEAL I JUST WANT A CAR THAT DOESN'T CATCH FIRE EVERY YEAR I NEED HELP PLEASE !!! ALSO I WOULD LIKE MORE INFO ON WHAT CAMPAIGN MEANS FOR THE SITUATION !?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11030063September 26, 2017
ELECTRICAL SYSTEM
ELECTRICAL SYSTEMS CONTROLLED BY SIGNAL LEVER DO NOT WORK EXCEPT BY HOLDING LEVER IN CERTAIN POSITIONS: I.E. BRAKE LIGHTS, SIGNAL LEVER L UP, TURN SIGNALS SWITCH LEVER UP, HIGH BEAMS NO GO ETC. ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023991September 18, 2017
STRUCTURE:BODY
CHROME PEELING OFF INTERIOR DOOR HANDLES RESULTING IN SHARP EDGES THAT CAUSE DEEP CUTS ON MY PASSENGERS FINGERS AS WELL AS MINE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11023617September 15, 2017
ELECTRICAL SYSTEM
PASSENGER RIGHT REAR WINDOW FREQUENTLY JUMPING TRACK: WAS REPLACED UNDER WARRANTY 10/16/13, REPLACED REGULATOR AND PUT BACK ON TRACK 05/30/17 AND 06/13/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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