Buick Lucerne Complaints

943 consumer complaints on file.

#10219511February 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STRUCTURE
2006 BUICK LUCERNE WITH INSTRUMENT PANEL DEFECTS. CONSUMER STATES THAT THE INSTRUMENT PANEL HAS CHROME PLATED GADGETS AND WHEN THE SUN HITS THE DASHBOARD IT SHOCKS HIS EYES. *KB THE CONSUMER ALSO STATED THE FAKE WOOD TRIM REFLECTS BADLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218839February 22, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING DOWNHILL AT 10 MPH, THE CONTACT FIRMLY DEPRESSED THE BRAKE PEDAL AND THE BRAKES LOCKED. THE CONTACT SKIDDED INTO A SNOW BANK. THE ROAD CONDITIONS WERE SLIPPERY. THE VEHICLE WAS PUSHED OUT OF THE SNOW BANK AND DRIVEN HOME. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE OWNER'S MANUAL STATED TO FIRMLY APPLY THE BRAKES AND THE ABS WOULD WORK. THE CURRENT AND FAILURE MILEAGES WERE 8,000. UPDATED 03-07-08 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10218814February 21, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE OWNER MANUAL STATES: USING ABS. DO NOT PUMP THE BRAKES. JUST HOLD THE BRAKE PEDAL DOWN FIRMY AND LET ANTI-LOCK WORK FOR YOU. YOU MIGHT HEAR THE ANTI-LOCK PUMP OR MOTOR OPERATE, AND FEEL THE BRAKE PEDAL PULSATE, BUT THIS IS NORMAL. AT SLOW SPEED, GOING DOWN HILL ON SLIPPER SURFACE, IF THE ABOVE INSTRUCTIONS ARE FOLLOWED, ONE CAN END UP IN THE DITCH OR WORSE. THERE IS NO MENTION IN THE INSTRUCTIONS AS TO SPEED BEFORE BRAKES ACTIVATE WHICH COULD RESULT IN INJURY OR WORSE. OWNERS' MANUAL INFORMATION IS INACCURATE. ARE ANTI-LOCK BRAKES BEING OVER EMPHASIZED. ARE THEY AS GOOD AS ADVERTISED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218313February 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2007 BUICK LUCERNE INSTRUMENT PANEL NOT VISIBLE IN DAYLIGHT. CONSUMER STATES THAT THE SPEEDOMETER CANNOT BE SEEN AT ALL BECAUSE OF BAD ILLUMINATION. CONSUMER STATES HE HAS TO LOOK AWAY FROM THE ROAD FOR 4 TO 6 SECONDS TO GUESS THE SPEED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216142January 26, 2008
TIRES:TREAD/BELT, TIRES:BEAD
PURCHASED CAR ON 1/17/2008 AS DEMO 2007 W/6314 MI ON WAY HOME CAR WAS PULLING TO RIGHT WAS FOUND TO HAVE A SHIFTED STEEL BELT ON DRIVERSIDE FRONT TIRE. TIRE WAS REPLACED. WE WANTED ALL THE TIRES REPLACED BECAUSE VISUALLY THE DEFECT MAY NOT BE DETECTED. THE DEALERSHIP REFUSED BECAUSE GMAC POLICIES ARE THAT IT HAS TO BE PROVEN THERE IS A DEFECT. IF WE HAD A BLOWOUT AT HIGHWAY SPEEDS AND WERE INJURED OR KILLED I GUESS THEY WOULD REPLACE THEM. WE WERE TOLD THAT SOMETIMES A BLEB IS SEEN BUT NOT ALWAYS. WE REPLACED ALL THE TIRES W/COOPERS AT OUR EXPENSE. MAJOR RECALLS ON FORD EXPLORERS TOOK PLACE IN 2000,2003, 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214797January 14, 2008
STEERING, WHEELS:RIM, TIRES, SUSPENSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE DRIVING BETWEEN 20-50 MPH, THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE WAS REPAIRED BY THE DEALER FIVE TIMES, WHICH INCLUDED AN ALIGNMENT, THE TIRES AND RIMS WERE CHANGED, AND A POWER STEERING PART WAS REPLACED. YET, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 25 AND CURRENT MILEAGE WAS 24,000. UPDATED 02-15-08. *KB THE DEALER STATED INSTALLED XM SAT RADIO. UPDATED 02/15/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215014January 11, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER
2007 BUICK LUCERNE WINDSHIELD WIPER FAILURE. CONSUMER STATES THAT THE WINDSHIELD WIPERS MADE A SHARP NOISE THEN STOPPED COMPLETELY. CONSUMER COULD NOT SEE THE VEHICLE LEFT THE ROAD AND HIT A HEDGE IN SOMEONE'S YARD. *KB THE CONSUMER WAS INFORMED THE FAILURE OF THE WINDSHIELD WIPER WAS DUE TO A PLASTIC CLIP THAT SUDDENLY DISENGAGED. THE CLIP LINKED THE WIPER MOTOR WITH THE WIPER BLADES. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10209389November 19, 2007
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MY CAR HAS BEEN IN THE REPAIR SHOP AT LEAST SIX TIMES FOR THE SAME PROBLEM AND THE LIGHT STILL COMES ON FOR THE TIRE SYSTEM SENSOR. DOES BUICK KNOW HOW TO FIX THIS? THEY HAVE SUPPOSEDLY REPLACE THE MODULE THAT INCLUDES THE DOOR LOCKS AND A SENSOR. JUST GOT IT BACK AND IT DID IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209155November 16, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHEN THE VEHICLE IS IN A DARK AREA, THE INSTRUMENT PANEL ILLUMINATES. WHEN THE VEHICLE IS IN A WELL LIT AREA, THE SPEEDOMETER, ODOMETER, AND GEAR SHIFT GAUGES ARE DISPLAYED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS A MANUFACTURER DEFECT. THE MANUFACTURER INFORMED THE DEALER TO REPLACE THE ENTIRE CLUSTER. THE DEALER PERFORMED THE REPAIR, BUT THE FAILURE STILL EXISTS. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 1,200 AND FAILURE MILEAGE WAS 232.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207959November 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING AT ANY SPEEDS DURING THE DAY, THE SPEEDOMETER AND FUEL GAUGE CANNOT BE READ. THE DEALER ACKNOWLEDGED THE FAILURE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 28,600 AND FAILURE MILEAGE WAS 29,000. THE CONSUMER STATED THE INSTRUMENT PANEL CAN NOT BE READ IN THE DAYLIGHT AND WAS POORLY ILLUMINATED. UPDATED 11/26/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208325November 2, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2006 BUICK LUCERNE ANTI-LOCK BRAKE SAFETY PROBLEM. CUSTOMER STATES THAT HE WAS TRYING TO PARK WHEN THE ABS ENGAGED. HE STATED HE PRESSED HARDER ON THE BRAKE BUT THE CAR DID NOT STOP AND THE ABS CONTINUED TO PUMP THE BRAKES AND THE STOPPING DISTANCE WAS GREATLY EXTENDED. *KB THE CONSUMER WAS UNABLE TO STOP THE VEHICLE AND SUBSEQUENTLY HE CRASHED INTO A TREE. THE CONSUMER STATED THE DAMAGE TO THE VEHICLE WAS MINIMAL. THE CONSUMER STATED THE ABS SHOULD HAVE NEVER KICKED IN ON A DRY, ASPHALT SURFACE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10206633October 23, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. WHENEVER THE VEHICLE IS DRIVEN AT ANY SPEED DURING THE DAYTIME, THE CONTACT CANNOT READ THE INSTRUMENT PANEL GAUGES, MAINLY THE SPEEDOMETER. THE DEALER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 9,200 AND FAILURE MILEAGE WAS 200. THE DEALER INFORMED THE CONSUMER THEY HAD A MODULE THAT WOULD INCREASE THE INTENSITY OF THE DASH LIGHTS. UPDATED 11/06/07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206281October 19, 2007
SERVICE BRAKES, HYDRAULIC
DURING BRAKING ON ANY STEEP DECLINE, THE BRAKES SHUDDER( VIBRATE) TO THE POINT THAT THE STEERING WHEEL IS HARD TO HANDLE. THE VEHICLE FEELS THAT CONTROL COULD BE LOST ABOVE SPEEDS OF 40 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205680October 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE ENTIRE INSTRUMENT PANEL WAS DIFFICULT TO READ IN THE DAY LIGHT BECAUSE THE LIGHTS WERE WHITE. AT NIGHT, THE LIGHTS ARE GREEN AND VERY CLEAR. THE DEALER WAS UNABLE TO MAKE ANY REPAIRS. THE FAILURE MILEAGE WAS 200 AND CURRENT MILEAGE WAS 13,700. UPDATED 01/02/08. *LJ UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206084October 11, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2007 BUICK LUCERNE INSTRUMENT PANEL CANNOT NOT BE READ DURING THE DAYLIGHT. CUSTOMER STATES THE INSTRUMENT PANEL DOES NOT ILLUMINATE ALL THE WAY TO SEE THE INSTRUMENT PANEL ESPECIALLY THE SPEEDOMETER. *KB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205185October 8, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
I HAVE A DEFECTIVE GAS GAUGE WHICH WILL MOVE UP AND DOWN WHILE DRIVING. AT TIMES WHEN I FILL UP IT WILL REGISTER 3/4 WHEN IN FACT IT IS FULL. DUE TO THIS FAILURE I FILL UP EVERY TIME I GO MORE THAN 200 MILES. TO ACCOMPLISH THIS I MUST KEEP A SHEET AND ENTER EVERY TIME I FILL UP AND MUST REMEMBER TO TURN THE TRIP MILEAGE BACK TO ZERO EACH TIME. I HAVE BEEN IN CONTACT WITH GM SINCE NOVEMBER OF 2006 AND ALL THEY SAY IS "ITS A DESIGN CHANGE".CAR WAS PURCHASED IN JUNE 2006 BUT I DID NOT NOTICE IT TILL OCTOBER 2006 BECAUSE MY WIFE HAD GONE THROUGH MAJOR BACK SURGERY IN MAY 2006 AND I WAS TOO BUSY CARING FOR HER AND RUN THE HOUSE TO NOTICE THE GAS GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204655October 2, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE DRIVING 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER MADE REPAIRS AND THE LIGHT DIMMED, HOWEVER, IT ILLUMINATED INTERMITTENTLY SHORTLY AFTER THE REPAIR. A MECHANIC STATED THAT A WIRE TO THE TRANSMISSION FAILED AND CAUSED THE ILLUMINATION. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 25,000 AND FAILURE MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204154September 26, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. AFTER PURCHASING THE VEHICLE, THE CONTACT REALIZED THAT THE BATTERY WAS LOCATED UNDER THE REAR PASSENGER SEAT. THE CONTACT STATED THAT IF A CRASH OCCURRED, BATTERY FUMES AND ACIDS COULD BE RELEASED INTO THE PASSENGER COMPARTMENT. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204896September 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2007 BUICK LUCERNE INSTRUMENT PANEL CAN NOT BE SEEN IN THE DAYLIGHT. CUSTOMER STATES THAT THE DEALER SAID THE VEHICLE WAS WORKING TO GMC SPECIFICATIONS. *KB THE CONSUMER STATED THE INSTRUMENT PANEL FADED TO BLACK AND WAS VIRTUALLY UNREADABLE. THE SPEEDOMETER WAS DIFFICULT TO SEE. THE MESSAGE BOARD BELOW THE SPEED INDICATOR FADED IN AND OUT WITH THE COMPASS INDICATOR BEING VISIBLE MOST OF THE TIME, AND THE FUEL GAUGE WAS IMPOSSIBLE TO READ. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203625September 21, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES WERE NOT VISIBLE IN THE DAYTIME. HE TOOK THE VEHICLE TO THE DEALER ON TWO OCCASIONS, BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT WAS PULLED OVER BY THE POLICE AND TICKETED BECAUSE HE COULD NOT DETERMINE HOW FAST HE WAS DRIVING. THE CURRENT MILEAGE WAS 11,000 AND FAILURE MILEAGE WAS 1,000. UPDATED 10/18/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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