Buick Lucerne Complaints

943 consumer complaints on file.

#10648918October 20, 2014
WHEELS
CHROME PLATED WHEELS ARE CORRODING AND/OR PEELING CAUSING LOSS OF TIRE PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648547October 18, 2014
POWER TRAIN
AFTER DRIVING THE CAR TO SCHOOL MY DAUGHTER WAS UNABLE TO SHIFT THE CAR INTO GEAR. MY HUSBAND WENT TO THE CAR AND WAS ALSO UNABLE TO SHIFT. WE HAD THE VEHICLE TOWED TO OUR LOCAL GARAGE AND RECEIVED A CALL THIS MORNING THAT THE SHIFTER CABLE BROKE. THE TOTAL PRICE FOR REPAIR IS 360.00 I NOTICED THERE WAS A RECALL FOR A SIMILAR GM VEHICLE FOR THE SHIFT CABLE BREAKING AND A RECALL ISSUED IN THE CADILLAC VEHICLE. THE RECALL CLAIMED THE VEHICLE WAS UNABLE TO SHIFT IN OR OUT OF GEAR. THIS IS THE SAME PROBLEM WE EXPERIENCED WITH OUR LUCERNE. I'M THINKING THE LUCERNE SHOULD BE INCLUDED IN THIS RECALL. THANK YOU FOR CHECKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648541October 18, 2014
POWER TRAIN
MY DAUGHTER DROVE THE CAR TO SCHOOL AND WHEN SCHOOL WAS OUT THE CAR WOULD NOT GO INTO GEAR. MY HUSBAND CAME AND TRIED TO GET THE CAR INTO GEAR BUT ALSO HAD NO LUCK. WE HAD TO HAVE THE CAR TOWED TO THE GARAGE FOR WORK. I LOOKED UP RECALLS AND NOTICED THE CADILLAC HAS A RECALL FOR THE SAME PART. TOTAL COST FOR DEALER PARTS AND TOWING, INSTALLATION AND LABOR IS $ 360.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648256October 16, 2014
ELECTRICAL SYSTEM
BACKGROUND - I JUST WENT THROUGH THE IGNITION RECALL ON MY 2007 CHEVROLET COBALT. THE IGNITION SWITCH WAS REPLACED AND I AM COMFORTABLE DRIVING THE CAR NOW. THEN I RECEIVED RECALL 14299 ON MY 2011 BUICK LUCERNE (NHTSA CAMPAIGN ID 14V355) INVOLVING A SIMILAR IGNITION ISSUE. IT ALSO MENTIONED THE WEIGHT ISSUE OF ITEMS HANGING ON THE KEY CAUSING LOSS OF ENGINE POWER, BRAKING, ETC. THE RECALL PROVIDED THE SAME INTERIM INSTRUCTIONS AS THE COBALT, REMOVE EVERYTHING FROM THE KEY INCLUDING THE FOB. I TOOK MY BUICK LUCERNE IN FOR THE RECALL AND FOUND OUT ALL IT INVOLVED WAS ADDING TWO KEY RINGS AND AN INSERT IN THE KEY. AFTER THE RECALL IS PERFORMED IT IS SUPPOSED TO BE SAFE TO ADD PREVIOUSLY REMOVED ITEMS BACK ON YOUR KEY RING. I DO NOT UNDERSTAND HOW ADDING TWO KEY RINGS AND AN INSERT CAN CORRECT A WEIGHT ISSUE ON THE KEY. I HAVEN'T HAD THE RECALL PERFORMED YET BECAUSE I DIDN'T HAVE BOTH KEYS WITH ME WHEN I WENT TO THE DEALERSHIP. I AM TRYING TO UNDERSTAND IF I AM WASTING MY TIME DRIVING 40 MILES FOR WHAT APPEARS TO BE A GENERAL MOTORS SHAM. HAS THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION EVALUATED AND APPROVED THIS FIX? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644423October 14, 2014
SUSPENSION
DRIVING WESTBOUND ON ILLINOIS RT-7 TOWARDS LOCKPORT, ILLINOIS WHEN VEHICLE WENT OUT OF CONTROL AND INTO ONCOMING LANE NEARLY CAUSING A HEAD-ON COLLISION. UPON INSPECTION, IT WAS DETERMINED THAT THE FRONT STRUTS RUSTED THROUGH AT THE MOUNTING FLANGES WHEREBY THE FRONT SUSPENSION COLLAPSED FALLING DOWN ON THE LEFT FRONT TIRE DESTROYING THE NEW MICHELIN TIRE THROWING THE CAR OUT OF CONTROL AND INTO THE ONCOMING LANE. THE CAR IS GARAGE KEPT WITH LITTLE TO NO RUST ANYWHERE BUT ON THE STRUTS. GENERAL MOTORS REFUSED TO COVER THE REPAIRS AS THE CAR WAS OUT OF WARRANTY! I HAVE OWNED OTHER CARS FOR THIRTY YEARS WITH A LOT MORE MILES AND NEVER HAD SUCH A CATASTROPHIC FAILURE OF A SUSPENSION SYSTEM. EVEN OLD PICK-UP TRUCKS LAST A LOT LONGER. THIS DEFECT IS SURE TO CAUSE MANY ACCIDENTS AND POSSIBLE FATALITIES ACROSS THE COUNTRY. PICTURES ARE AVAILABLE SHOWING THE DEFECTIVE STRUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644473October 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644624October 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE DEALER STATED THAT THE CONTACT HAD TO WAIT FOR THE SECOND RECALL NOTIFICATION. THE SECOND NOTIFICATION WAS RECEIVED, BUT THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643706October 9, 2014
STEERING:HYDRAULIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, A SQUEAKING SOUND EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE POWER STEERING HOSE EXHIBITED A HOLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643505October 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10642018October 6, 2014
ELECTRICAL SYSTEM
SUBMISSION FROM CONSTITUENT RE 2009 BUICK LUCERNE RECALL NOTICE. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE.*JB RECALL # 14V355000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641766October 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641825October 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641120October 3, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE CONTACT HAD TO PUSH DOWN ON THE GEAR SHIFTER TO RELEASE THE KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641341October 3, 2014
STRUCTURE:BODY
UNABLE TO USE PASSENGER REAR DOOR FROM INSIDE OR OUT, WEATHER DOOR IS LOCKED OR UNLOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640759October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640887October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640914October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639969October 1, 2014
ELECTRICAL SYSTEM
2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO EXPRESS DISCONTENT WITH A LOCAL DEALERSHIP. *TGW THE CONSUMER STATED THE RECALL WAS PERFORMED, BY HER LOCAL MECHANIC AND SHE SHOULD BE REIMBURSED. RECALL #10V240000 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640564October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638955October 1, 2014
STEERING, SERVICE BRAKES, HYDRAULIC
2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO POWER STEERING AND BRAKE FAILURE, THAT WAS A CONSTANT ISSUE. *TGW THE CONSUMER WAS INVOLVED IN AN ACCIDENT, WHERE THE STEERING AND BRAKES FAILED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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