Buick Lucerne Complaints

943 consumer complaints on file.

#10994147June 9, 2017
ENGINE, UNKNOWN OR OTHER
I AM WRITING A COMPLAINT TO INFORM YOU ABOUT MY 2006 BUICK LUCERNE, VIN NUMBER [XXX]. IT HAS A DEFECT. THE CAR HAS BEEN ACCELERATING AT VARIOUS TIMES. ALSO, THE CAR HAS TURNED OFF TWICE WHILE I WAS DRIVING. THE FIRST TIME WAS WHILE I WAS DRIVING IN THE PARKING LOT AT MY JOB AND THE SECOND TIME WAS ON MAY 24, 2017 AS I WAS JUST STARTING TO PASS THE BLINKING LIGHTS. I REALLY FEEL THAT THE CAR IS NO LONGER SAFE TO BE DRIVEN AFTER THE RECALL IN 2015. I HONESTLY WOULD LIKE THE PROBLEM FIXED AS SOON AS POSSIBLE FOR MY SAFETY AND THE SAFETY OF OTHERS. THIS CAR IS UNSAFE AND I WOULD PREFER TO HAVE THE VALUE OF THE CAR INSTEAD OF THE CAR BEING REPAIRED. THE CAR WAS SUPPOSEDLY FIXED AFTER THE RECALL AND THE SAME PROBLEM IS STILL HAPPENING. IT IS MY OPINION THAT THIS CAR CANNOT BE REPAIRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993457June 6, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE CAR WAS PARKED AND WOULD NOT START HAD IT TOWED TO A REPAIR SHOP. THE REPAIR SHOP FOUND THE FUEL RELAY HAD OVER HEATED AND MELTED THE FUSE PANEL UNDER THE BACK SEAT. I DID SOME RESEARCH ONLINE AND FOUND ON REPAIR PAL THAT 105 OTHER PEOPLE HAD THE SAME PROBLEMS. EBAY SELLER HAS SOLD 1264 FUSE BOXES LIKE THIS ANOTHER EBAY SELLER SOLD 275 FUSE BLOCKS FOR BUICK AND GM CARS. DID SOME MORE RESEARCH FOUND PROBLEMS BACK TO 1996 2006-2011 BUICK LUCERNE'S HAD ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991770May 26, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY ALTENATOR STOPPED WORKING AND AFTER IT WAS REPLACED MY FUSE BOX WOULD NOT READ NOR WOULD MY CAR CRANK. SO I HAD IT TOWED TO A BUICK DEALERSHIP WHERE I THOUGHT ALL OF MY PROBLEMS WOULD BE SOLVED. THEY REPLACE MY FUSE BOX WITH A USED ONE BECAUSE THE BOX HAS BEEN DISCONTINUED THIS WAS IN APRIL 2017 IT IS NOW MAY 2017 AND I'VE HAD A DIAGNOSTIC TES RAN ON IT BECAUSE MY FANS STOPPED WORKING CAUSING MY NOTHSTAR MOTOR TO OVERHEAT. THE DIAGNOSTIC DETERMINED THAT FUSE BOX IS WHAT'S CAUSING ALL OF MY PROBLEMS. EVERY CODE LED STRAIGHT TO THAT SAME FUSE BOX. MY VEHICHEL WAS ON AND STATIONARY WHEN ALL OF A SUDDEN MY POWER STEERING CONNECTOR CRACKED AND ALL OF MY FLUIDS STARTED TO LEAK OUT FROM A RESULT OF OVERHEATING AND THE CONNECTORS BEING MADE OF PLASTIC AND BASICALLY WEARING FROM THE HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986241May 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT A CHEVROLET SUBURBAN CRASHED INTO THE REAR OF THE VEHICLE WHILE DRIVING AT UNKNOWN SPEEDS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE SERVICE AIR BAG INDICATOR ILLUMINATED AND FLASHED FOLLOWING THE CRASH. THE CONTACT SUSTAINED WHIPLASH, NECK, AND BACK PAIN, WHICH REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THE SIX OCCUPANTS OF THE CHEVROLET SUBURBAN SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS DIAGNOSED AND REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 163,000. ...UPDATED 10/23/17 *BF *AS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10985660May 15, 2017
UNKNOWN OR OTHER
WHILE VEHICLE WAS IN MOTION ON A CITY STREET,APPROXIMATELY 5 DAYS AGO AND ALSO 1 MONTH PRIOR TO THIS IT UNEXPECTEDLY REDUCED POWER AND WITHIN 5 SECONDS COMPLETELY SHUT DOWN THE VEHICLE!IF I WAS ON A PARKWAY OR INTERSTATE WHEN THIS OCCURRED IT COULD HAVE RESULTED IN A SERIOUS CRASH.MY WIFE WILL NO LONGER DRIVE THIS CAR FOR FEAR IT WILL CAUSE A TERRIBLE OR FATAL ACCIDENT.THE VEHICLES DASH READ "STARTING DISABLED"SERVICE THROTTLE!TOOK IT TO THE LOCAL DEALER FOR EVALUATION AND THEY COULD NOT FIND A SOLUTION.THIS A VERY SERIOUS SAFETY ISSUE THAT NEEDS CORRECTED BEFORE SOMEONE IS INJURED OR KILLED.THIS CAR ONLY HAS 36K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983486May 4, 2017
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO OPEN WITHOUT WARNING. THE CONTACT ROLLED DOWN THE DRIVER'S SIDE WINDOW AND OPENED THE DOOR FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE DOOR PANEL NEEDED TO BE REPLACED. THE DEALER MENTIONED THAT THE ESTIMATED COST FOR THE REPAIR WAS $700. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983282May 3, 2017
WHEELS
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRE PRESSURE LOW WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE STEM FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE TIRE BEGAN TO LEAK. THE CONTACT HAD THE VEHICLE REPAIRED A SECOND TIME. THE FAILURE RECURRED TO THE REAR DRIVER SIDE TIRE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE PEELING OF THE CHROME ON THE RIMS CAUSED THE FAILURE, INCLUDING THE FAILED VALVE STEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 21,800. UPDATED 07/12/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981712May 1, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED. THE RELAY WAS REPLACED THREE ADDITIONAL TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981381April 29, 2017
FUEL/PROPULSION SYSTEM
FUEL PUMP RELAY BURNED OUT TWICE. SCORCH MARKS FROM SERIOUS OVERHEAT POSSIBLY FIRE ON BOTTOM OF REAR SEAT. CAR STOPS IN MIDDLE OF ROAD WHEN FUEL PUMP RELAY APPEARS TO POP LOOSE SHUTTING OFF FUEL TO ENGINE. HAVE TO PRESS AND WIGGLE RELAY TO RESTART CAR. POSSIBLE BAD CONNECTION IN FUSE BOX UNDER REAR SEAT.. RECOMMEND MAKING MANUFACTURERS BE PROHIBITED FROM INSTALLING BATTERIES AND ELECTRICAL FUSE BOX FROM INSIDE PASSENGER COMPARTMENT. HIGH FIRE HAZARD IN CASE OF ACCIDENT!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972355April 13, 2017
ENGINE
THIS 2006 LUCERNE ENGINE SHUTS OFF WHILE IN MOTION WITHOUT WARNING. IT HAS SHUT OFF FOUR TIMES THIS YEAR AND TWO TIMES LAST YEAR. THE LAST TIME IT SHUT OFF, WAS APRIL 11, 2017 5:00 PM CENTRAL STANDARD TIME ON A BUSY CITY STREET. MY WIFE IS NOT STRONG ENOUGH TO STEER THIS CAR WHEN THE ENGINE SHUTS DOWN. WHEN SHE HAD RESTARTED THE ENGINE SHE WAS SO NERVOUS UNTIL SHE ACCIDENTALLY TURNED THE WRONG WAY ONTO A BUSY BY-PASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970974April 6, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HEAD LIGHT FAILURE DUE TO PASSENGER SIDE RELAY HARNESS MODULE FAILURE. LOW BEAM LIGHTS FAILED ON DARK NIGHT ON MOUNTAIN ROAD. THIS PROBLEM HAS BEEN REPORTED BY NUMEROUS BUICK LUCERNE DRIVERS. BUICK OBVIOUSLY KNOWS THERE IS A PROBLEM BECAUSE THEY OFFER A REPLACEMENT FRONT LIGHT HARNESS MODULE THAT MUST BE SPLICED INTO THE EXISTING MAIN LIGHT HARNESS TO REPLACE THE ORIGINAL EQUIPMENT MODULE. THIS IS AN OBVIOUS MANUFACTURING DESIGN DEFECT AND A DIFFICULT MODULE TO REPLACE. THE REPLACEMENT MODULE IS APPROXIMATELY $50 AND THE REPLACEMENT LABOR IS AROUND 1.5 HOURS. WITH NORMAL USE THIS LIGHT MODULE CONNECTIONS SHORTS OUT BECAUSE OF THE OVERLOAD ON THE MODULE. WHY HASN'T THIS PROBLEM BEEN CONSIDERED FOR A RECALL? GM HAS ADMITTED IT IS A DESIGN DEFECT WITH THE AVAILABILITY OF THE REPLACEMENT LIGHT HARNESS MODULE WIRING KIT. MY WIFE ALMOST WENT OFF THE ROAD AND WRECKED WHEN THE LIGHTS WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970092April 3, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO OPEN WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967930March 23, 2017
SEAT BELTS
THE SEAT BELT WARNING BELL SOMETIMES DOES NOT BEEP UNTIL YOU ARE ABOUT A MILE DOWN THE ROAD, THIS HAPPENS ON BOTH DRIVERS AND PASSENGERS SIDE AND IT DOES NOT HAPPEN ALL THE TIME, THAT BELL SHOULD RING IMMEDIATELY WHEN THE CAR IS PUT INTO GEAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966678March 18, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TAKATA RECAL.L ALL OF THE ABOVE .RIGHT REAR DOOR LOCK.KEY FOB.PERMANENT CARBON MONOZIDE POSION.SEE THE COMPLAINTS ON FILE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10958322March 2, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
LOST POWER WHILE DRIVING 65 MPH ON HIGHWAY WHICH CAUSED POWER STEERING AND BRAKES TO BECOME HARD TO USE. I TOOK IT TO MECHANIC AND FOUND THAT THE FUEL PUMP RELAY HAD OVER HEATED CAUSING THE FUEL PUMP TO STOP. I LOOKED ON RECALLS ON THE INTERNET AND SAW WHERE THIS HAS BECOME A COMMON PROBLEM WITH THESE CARS AND THAT GENERAL MOTORS REFUSES TO ISSUE A RECALL. THIS IS A VERY DANERVOUS CONDITION AND NEEDS TO BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956963February 25, 2017
ELECTRICAL SYSTEM, ENGINE, STEERING
I REPLACED MY SENSOR AND MY THERMOSTAT BECAUSE THE DASHBOARD SAID THE CAR WAS OVERHEATING AFTER REPLACING IT THE DASHBOARD CONTINUES TO SAY THE CAR IS OVERHEATING. IT'S DOING IT WHILE DRIVING ON PUBLIC STREET AND HIGHWAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953810February 10, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND FUSE BOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949856February 6, 2017
ENGINE
4.6L NORTHSTAR ENGINE LEAKS OIL, AND WHEN DRIVING YOU CAN SMELL HOT/BURNING OIL, EVEN FROM INSIDE THE CAR. REALLY WORRIED THAT IT WILL CAUSE AN ENGINE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949951February 6, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR WOULD TURN OVER WILL NOT START. MECHANIC SAID THAT FUSE UNDER SEAT OVER HEATED. PURCHASED WITH 95K 7 DAYS AGO. AFTER RESEARCHING THIS IS AKNOW ISSUE FOR THIS MODEL. I HAVE IT TOWED TO A DEALER I SEE FUEL PUMP MAY NEED TO BE REPLACED AS WELL. WILL IT TAKE A FIRE OR A HIGHWAY ACCIDENT BEFORE BUICK HAS TO UWN UP TO THIS DANGEROUS PROBLEM. I AM SURE YOU ARE AWARE OF THE PROBLEMS WITH THIS MODEL. CAR WAS STAITIONARY BUT WHAT CAN PREVENT THIS HAPPENING TO THE OWNERS DRIVNG IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948628January 31, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL RELAY FUSE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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